英语道歉信怎么说（精品19篇）

Dear Sir or Madam,

I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

Yours，

Eva

Dear John,

I am extremely sorry to tell you that I am unable to go to your party this Sunday. It is very kind of you to invite me to your house and I really look forward to going to your party and sharing your happy experience abroad.

Much to my regret, I will be absent from your party, owing to the fact that the College Entrance Exam, for which I am now really busy preparing, is just around the corner. Whats worse, I have caught a bad cold lately and I am really not myself. Anyway, we will have many more chances to get together. Shall we make it after the Exam? I am truly sorry. I hope you will forgive me and accept my sincere apology.

Enjoy yourself and wish your party a great success. Yours

Lihua

商务英语的道歉信

道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么商务英语的道歉信你知道是怎么写的吗?下面第一范文网小编整理了商务英语的道歉信，供你参考。

商务英语的道歉信范文一

Dear Mr. Grison

Thank you for your letter of 6 May 20xx concerning the faulty tableware.

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days.

We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards.

I hope that you can use our company as your supplier in the future.

Your sincerely

商务英语的道歉信范文二

Dear Sir.

I am writing this letter to apologize to you for the mistake that we sent the shoes in wrong color. I have acknowledged that my fault has brought you great trouble and unconviniences. I hereby express my deep sorrow for this matter and we are going to do our best to make it up to you. I assure you that this mistake will not happen once again and would appreciate very much if you could give us a chance to show our sincerity on this matter.

Best regards

商务英语的道歉信范文三

Dear Mr. Clinton

Thank you for your letter of 9 May 20xx concerning faulty goods purchased in our store in London.

I am very sorry indeed that you were not satisfied with the pencils that you bought from our store.

Our company in always trying to improve the quality of its merchandise and we are very unhappy when one of our products does not give satisfaction. In fact, this was due to the breakdown of our packing machine.

In the meantime I regret the disappointment you were caused. As a gesture of goodwill, I have pleasure in refunding the cost of the pencils. And enclose a gift voucher that you can use in our London branch.

Thank you for bringing this matter to our attention. I hope any further purchases you many make at our stores will be up to our usual high standards

Yours sincerely

Paul Harvey

Customer Relations.

Dear Tom,

I feel terribly sorry to tell you that our trip to Beijing next weekend will be rearranged due to my personal reason. I was informed just now that I entered the final of the CCTV English Speech Competition. And the final is to be held next week. The winner of this competition will get an opportunity to study in Harvard University. Sounds fantastic, doesn’t it?

For years, I have been dreaming about studying abroad as an exchange student to learn/experience different cultures. Now the chanceis coming. I think that if you were me, you would grasp it as I do.

Is it possible for us to make another time to visit Beijing? I sincerely hope you can accept my apologies and understand me. Once again, I’m sorry for any inconvenience caused.

incerely yours,

Li Hua

Dear,

I am terrible sorry for not having attended your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.

To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to help me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!

Excuse me for my unintentional fault!

Sincerely yours,

xin

As you are reading this letter, I bet that you have seen/heard about what happened earlier in our country.

Tourists were hostages of a policeman here, Rolando Mendoza. After a few hours of the horrible crime, some of the victims were dead including the hostage-taker.

I wrote this letter not just to apologize but also to let everyone know that we Filipinos are not all like Mendoza. We are loving and good-hearted people.

For so many years, our country has been standing tall and surpassing every dilemma; be it small or big. Years ago (back when I wasn’t born yet), you have watched us fight for what we think is right. We fought for the democracy of our nation.. The EDSA revolution. But that’s just one out of many.

Second. We Filipinos have been serving other countries for our families and we treat you as our own as well. With all due respect, I thank you all for giving us the trust through the years. For helping us to become what we are now.

The Philippines is more than just a group of islands. We are a nation of strong and remarkable people. A country of beauty and love known to be hospitable and well-valued. I humbly apologize for what happened tonight. No one in this world would want something like that to happen for life should be valued.

I politely ask the attention of the world. Please do not judge and mistreat us just because of what happened tonight. I have been searching the net and found terrible things. Hong Kong advices to avoid travels here, China and HK bans Filipinos and that Philippines is the worst place to go.

I can’t blame you for what you have decided but I hope that you could understand. Our country is now in a sea of problems. And I know for sure that we helped you in a way or another. Let peace and understanding reign this time.

I know that this letter will just be trash but I wish that you would understand. On behalf of the Philippine population.. WE ARE SORRY.

As a song puts it…

And I believe that in my life I will see an end to hopelessness, giving-up and suffering. And we all stand together this one time then no one will get left behind. Stand up for life. STAND UP FOR LOVE

Sincerely yours,

Reigno Jose Dilao

Dear Miss Dong

You know that I enjoy your class very much.It’s interesting and fantistic.However,Imissed your class last Thursday.A good friend of my senior high school came to see me.So I have to welcome him and take him look around our school.what should I to make up the class? I should let you know in advance .But there are some reasons that I can’t tell you.I hope you will accept my sincere apology.

Your student, Lan Bo

Hi George,

I’m really, really sorry but I just can’t make it for basketball practice this evening. We’ve got a biology test tomorrow and I haven’t yet started studying for it. I can’t afford to fail the test, because I already failed the last one.

I promise to make up for it by the next practice session.

Ron

dear bob,

im writing to apologize for having forgotten to return the "the beatles" cd to you when i left canada,i was in such a hurry that i packed everything in my luggage without checking carefully.had i paid more attention then,i wouldnt have made such a stupid mistake.

now something must be done to solve the problem because i understand you cherish the cd enormously.i can either send it to you by express mail or alternatively compensate you at a reasonable price.if you do not mind,i may bring it back to you next time i go to canada.

please let me know which solution you prefer at your earliest convenience.i really hope you will accept my sincere apology.

faithfully yours,

li ming

Dear Sir or Madam,

As (an editor) here, it is my honor ①to. I am very grateful to be with you and other colleagues to work together. This experience ②to me life-long unforgettable.

However, as a young man, I have a higher ideal. My initial interest is not but to draw. I think this job is not my forte. So I decided to quit the job, to find a ③letter that would fit me ④before the study and preparation work.

I cherish the ⑤work here happy time and get valuable experience. Thank you for your patience, understanding and trust. ⑥I left you coming to my most sincere apologies for the inconvenience.

Yours sincerely,

Li Ming

Dear Sir or Madam,

Thank you for letter of 5 May 20xx.

I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.

I enclose the price list of our company as requested and look forward to hearing from you.

Your sincerely

Dear Mr. / Ms,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

尊敬的先生/小姐，

昨天收到你的来信，抱怨你新家的中央加热系统未按规定时间装好，对此我非常关心。参考较早的通信，我发现我搞错了完成日期。错误完全是我的，对此我非常抱歉。

认识到我们的疏忽给你造成的不便，我们将竭尽全力避免再耽搁。我已指示这项工作优先做并让工程人员加班。这样安排会于下周完成安装。

您诚挚的

Dear ,

I am sorry that I must apologize for。。。。。。。 .

I’m writing to tell you the reason for it. 。。。。。。

I’m afraid what I have done has caused much inconvenience to you. In order to make up for my fault, I will…… .

Please accept my apology. I do hope you can understand me and excuse me for my carelessness .

延伸阅读：

道歉信的常用句式：

1. Much to my regret，I am unable to… 让我感到极为遗憾的是自己不能……

2. Excuse me for my not being able to… 请原谅我不能……

3. I would like to give you my apology for... 对于……，我向您道歉。

4. I must apologize to you for…就......，我必须向您道歉。

5. Im really sorry and I hope you will be back soon. 真的很抱歉，希望你不久就回来。

6. I’m sorry to tell you that I can’t... 对未能做……，我表示遗憾。

7. Please accept my sincere apology for... 请接受我关于……的真诚道歉。

8. Please accept my sincere apologies for this unhappy experience. 对于这次不愉快的经历，请接受我诚挚的歉意。

9. We assure you that such a matter will never happen again. 我们向您保证，此类事件不会再发生。

10. I would be very much appreciated if you could……如果你能。。。我将万分感激

11. Im afraid what I have done has caused much inconvenience to you.

12. Let’s not put a little misunderstanding between us. 别让我们之间存在哪怕一点点的误解。

13. I hope that the settlement of the matter will meet your wishes. 我希望对此事的处理能满足您的愿望。

14. I sincerely hope you can understand that I offended you unintentionally. 我真心希望您能理解，我并非有意冒犯您。

15. Please accept my apology. I do hope you will understand me and excuse me for my carelessness.

Dear Miss Nancy,

Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken ill early that day.

Hoping to see you soon.

Truly yours,

Tom

Dear Anne,

Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please dont hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

Please allow me to say sorry again.

Regards,

Li Ming

Dear ,

I am writing to apologize to you for my failing to ….道歉理由。

Excuse me for my carelessness in making such a mess. To make up for the inconvenience caused, I would like to...补偿一。补偿二。

Once again, I feel so sorry for any inconvenience caused. Please accept my apologies.

Sincerely yours,

Li Ming

Dear Dad,

How are you doing? I hope you are recovering fast from your illness and that you are already feeling better. I want to apologize for not being able to visit you at the hospital.

I was sent by my office to an international conference in London and I could not leave at the time I received news of your operation.

I am back home and have requested a leave of absence from work next week so that I may visit you there. I am really sorry I wasnt able to accompany you at the time you experienced extreme pain.

It is fortunate that Linda was able to fly home immediately and see you. I will make it up to you and cook you your favorite food when I get there. We will spend a great week together, doing what we have been doing when I was still a child.

See you soon, Dad.

Your son,

Jeffrey

unable to return borrowed book on time

dear kate:

excuse me for my long delaying in returning to you your “robinson crusoe” which i read through with great interest。 i had finished reading the book and was about to return it when my cousin came to see me。 never having seen the book， she was so interested in it that i had to retain it longer。 however， i hope that in view of the additional delight thus afforded by your book， you will overlook my negligence in not returning it sooner。

thanking you again for the loan。

sincerely yours，

tom

Dear Mr Minister,

As you are reading this letter, I bet that you have seen/heard about what happened earlier in our country.

Tourists were hostages of a policeman here, Rolando Mendoza. After a few hours of the horrible crime, some of the victims were dead including the hostage-taker.

I wrote this letter not just to apologize but also to let everyone know that we Filipinos are not all like Mendoza. We are loving and good-hearted people.

For so many years, our country has been standing tall and surpassing every dilemma; be it small or big. Years ago (back when I wasn’t born yet), you have watched us fight for what we think is right. We fought for the democracy of our nation.. The EDSA revolution. But that’s just one out of many.

Second. We Filipinos have been serving other countries for our families and we treat you as our own as well. With all due respect, I thank you all for giving us the trust through the years. For helping us to become what we are now.

The Philippines is more than just a group of islands. We are a nation of strong and remarkable people. A country of beauty and love known to be hospitable and well-valued. I humbly apologize for what happened tonight. No one in this world would want something like that to happen for life should be valued.

I politely ask the attention of the world. Please do not judge and mistreat us just 6

because of what happened tonight. I have been searching the net and found terrible things. Hong Kong advices to avoid travels here, China and HK bans Filipinos and that Philippines is the worst place to go.

I can’t blame you for what you have decided but I hope that you could understand. Our country is now in a sea of problems. And I know for sure that we helped you in a way or another. Let peace and understanding reign this time.

I know that this letter will just be trash but I wish that you would understand. On behalf of the Philippine population.. WE ARE SORRY.

As a song puts it…

And I believe that in my life I will see an end to hopelessness, giving-up and suffering. And we all stand together this one time then no one will get left behind. Stand up for life. STAND UP FOR LOVE

Sincerely yours,

Reigno Jose Dilao

Dear _______ ，

I am excessively sorry to tell say to you that _______(直接说出道歉事由)。 Now ， I am writing you this letter of apology to show my deep regret 。 Please accept my sincere apology 。 I hope you will understand me and excuse me for _______(请求对方原谅的事由)。

The reason for my delayabsencenegligence was that _______(过失的原因)。 I had no time because _______(当时的状况)。 Therefore it’s not in my power to _______(过失导致的结果)。

Naturally ， I want to _______(解决问题的办法)。 I shall be obliged if you will kindly write and tell me that _______(期望对方原谅自我)。 I wish you could accept my apology 。

Sincerely yours ，

Li Ming