英文导游常用语（汇编20篇）

景区导游个人工作总结

作为在这个行业从事导游工作近6年来，从来没有做过一次总结，总是在实践和实验中成长，每个人都希望自己能比别人优秀，能做一个让别人认可的人，但是从我的工作来看，确实没有啥值得骄傲或者自豪的事情，或许比其他工作看起来风光，但是其中的酸甜苦辣又有谁能理解呢?

今年的导游培训课可以说是让我学到和看到了别人的光环还有光环背后的辛苦，我深深的知道，做我们这个行业的，起早贪黑，有的时候甚至连个可口的饭菜都吃不上，还要带着客人游山玩水的心情，都说付出和收入是成正比的，但是在我们这个旅游的潜规则的带领下，哪里公平?没有稳定的收入，没有固定的工作，没有保障，那一天出了任何事故都找不到人给你赔偿，但是因为个人喜欢这个职业，也热爱这个工作，一直坚持到现在，也是今年才找到组织，希望在明年会有好的发展吧!

说说我的带团经历吧!说实话，没啥值得炫耀的经验，只能说是一种互相学习吧!从年拿上导游证的这一刻，我觉得自己是个导游工作者，我可以去很多自己没有去过的城市玩，可以免费进入各个景区，自己真的高兴的不得了，但是刚拿上导游证，没有一家旅行社肯聘你去他们那里工作，当时心情直接跌到谷底，经过一个多月，同学之前有比我更早进入旅行社工作，我便找到一份工作，但是这份工作我只做了一个月，因为我没有记住他们单位的电话号码，也更别说带团了。

我知道自己必须充实自己，多学习，才能够很快进入到这个行业，第二个工作单位，我去了之后只是让我看资料啊，学习，也没有让我带团，我觉得自己很没用，正好赶上旅游旺季到来，导游全部都出外带团了，社里让我带团，去的第一个地方是六盘山，是要我把团带到固原和那边的导游交接工作，呵呵，真的很生气，我觉得自己完全可以全部带完，然而单位出于团队质量的问题，毅然要求我帮那个导游把她带的客人接回来，这就是我开始了导游生涯的第一个团队，客人都很好，我上车虽然很紧张，但是大家互动唱歌以后就缓解了那种紧张的空气，也锻炼了我的胆量，虽然没有完整的带完这个团队，我其实还是很感谢旅行社的领导，让我出团了，但是这份工作工资收入太低，我没坚持很久就不干了。

第三份工作，那就是进入国旅的那一年，对我的培养和锻炼，让我正式加入了宁夏地接导游的队伍，我也认识了比我年长一些的导游前辈，我很荣幸，社里一系列的培训，让我很快的成长，我也开始从3个人的散客然后30人的专列带起，我发现自己的知识实在是太少了，有的时候客人问到的问题真的是回答不上来，我走到哪都会买一些书回来给自己补充知识，经过了几年的历练，我开始赚钱了，觉得这个工作还是很不错的，便一如既往的向前走。

现在从国旅出来了，我任然感激以前在国旅工作的那些乐于把自己的知识全部讲给我们这些新人的前辈们，要不是国旅，我可能也就坚持不到现在。

从xx年开始选择做兼职，我算不上是优秀导游，觉得只要所有团队不被投诉，只要我用心来对待我接待的客人，我能赚一些钱够自己花就还不错了，但是我同时听到很多优秀导游的故事，我也想像他们一样，可是我一直默默无闻，xx年以前的客人很友好，根本别说是投诉了，他们来到宁夏对我们这里的风土人情都很感兴趣，说我们这里的导游实在，诚实，不知道从什么时候开始，网上就有关于导游欺客宰客，导游殴打客人，导游等等不好的传闻，这对我们的影响太大了，我们极力再维护宁夏旅游的形象，我们西部旅游发展慢，起步晚，我们导游的整体素质不是很高，但是我们西北人诚实实在的种种行为还是打消了客人对导游不好传闻的那些想法，我真的很欣慰我们宁夏的旅游环境一直能健康的发展。景区导游个人工作总结

今年我带团接受投诉三次，第一次投诉原因是因为旅行社为了降低成本，雇佣不是旅游车队的车子接待游客，去了西宁，司机不认识路，我与司机再车上争吵路是否走错等等的事情，客人是无罪的，但是导游应该要和司机、全陪、领队互相沟通合作才能避免这些事情的发生，也就不会有投诉了，在这个投诉问题里我也是冲动了，所以说冲动是魔鬼，我被旅行社扣了500元钱，我要反映的问题是旅行社降低成本可以，但是不要再用不认识路的司机了，这对我们导游工作实在是一个很大的影响。第二次投诉，是我没有核对住宿的宾馆，因为在吃饭的餐厅客人斤斤计较，结账的时候和餐厅发生了一些争吵，我出于好心要全陪先带着其他客人回酒店休息，但是拿错了房卡，本来是兰花花的新酒店，最后住进了旁边的旧酒店，客人都住进去以后发现房子不是他们那个标准，便要求换房，把睡梦中的人都叫了起来，换了房子，第二天也把我给换了，这个问题是我因为疏忽犯的不该犯的错误，做我们这个工作，就要时刻保持一个兴奋的状态，对任何环节都要提前落实好，疏忽大意是最不可取的，我也损失了将近块钱，因为至今旅行社就这个问题收不来团款也不给导游报账。第三次投诉，我只带了一个人，真的是更不应该被投诉的，原因是我没有一直陪着客人，把人家冷落了，天哪，什么样的投诉都能成立，这个更提醒了我，作为宣传我们宁夏的使者，一个人也要把她当成是上帝，别看人少了，赚不到钱了，就粗心大意，话说，别拿村长不当干部，现在的客人真的是花钱不花钱都是大爷，不管你用什么办法把她陪舒服了，高兴了就ok了。处理了这个投诉，我不仅写了检讨书，甚至还被社里扣了三个月的工资，我现在签了合同还是被停薪留职的处分，我觉得很不公平，但是我是一名导游，我要为旅行社维护更多的客户，因为我，可能社里损失了就不只是一个客户这个问题了，我只能接受了。

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导游培训总结范文

在写淡季培训之前，我想先回顾一下这一年以来我的一些感想。

从5月16日进入付总所领导的集体以来，我的感觉便是——一颗漂泊着的导游的心找到了归宿，不论是ktv唱歌，桃园摘桃子，还是淡季学习讨论等等，每一次相聚我都很开心，毕竟作为北漂，在北京认识的人不多，我内心里渴望结识更多的朋友。在这里，让我真真切切地感受到自己融入在一个多么和谐的大家庭里;在这里，我结识了很多的朋友;在这里，我可以倾诉自己的烦恼;在这里，我学到很多的带团技巧和知识。

有些带团的知识和技巧，我可能自己要摸索好几年才能摸索得到的，就这么短短的几次培训，却给我们提供了一条捷径，老导游们将自己所知道的知识都倾囊相授，这一点就很值得令人钦佩。我的手机里存有导游们的电话，上团中遇到困难的时候，我第一时间想到的便是给他们打电话。马农曾告诉我如何在餐厅里以最便宜的价格点到最让客人满意的午餐，冯春秀曾告诉我如何把握与司机之间的关系，孟欣曾告诉我如何在购物上产生心理矛盾时候让自己的心态更加平和，还有陈宇昆、王斌等等，他们都曾经在电话的那头给予过我无私的帮助。平时说不出口的感激，今天在这里谨向他们表达一下我的感激之情。

在这里说一件好玩的事情，有一次，我送几位巴西客人去机场，当时马农搭了便车随同去机场，在车上，马农不断地与客人开心的逗笑，就在去机场的短短的几十分钟里，车里笑声不断，我当时对马农的这一本领那是相当的佩服!到了机场之后，马农与客人离开之后，我的一位客人问我“hi, kattie, he is such a nice boy, you should try to be his girlfriend!”当然这只是一个玩笑，但确实从另一个角度反映了客人对马农的好感。那之后，我明白了一个道理：如何让客人在旅途中充满开心与欢乐，这是我们导游的职责。为别人带来欢乐的同时，自己的工作同时也充满了快乐，何乐而不为呢?

另外还有说说我在张宸身上所学到的一些知识，曾经听别的导游说过这么一句话“我一直认为自己的服务是很好的了，可是跟张宸比，真还是差远了”，于是，这也就让我对哪天见识一下优秀导游张宸的风采充满了期待。很开心地，前不久，我获得了一次难得的跟团机会。张宸所表现出来的清晰地道的英文表达方式，大的词汇量的积累，以及对客人的无微不至的关心体贴，都让我学到了很多。

当然平时这样的接触学习的机会毕竟是很稀少的，所以淡季培训对于平时带团很忙没时间相聚的大家而言，就提供了一个很宝贵的机会，可以在短时间内吸收老导游们的一些精心准备的知识精华，算是提供了一条快速提升导游业务与知识的捷径吧!

对于培训，我讲一些自己感受很深的几点。

第一、 注意细节

首先，平时自己在工作中很容易忽视的细节，在此次培训中都得到了很有效的提醒。比如赵锐所讲到的鸟巢、水立方、国家大剧院等技术方面，这一点让我想起曾经遇到过建筑方面的客人，如果我能够在这些技术方面能够有些积累的话，就可以很好的向客人从建筑的角度来介绍这些景点。而这些专业的技术方面的细节又应该如何用英文简单易懂地向普通的非专业的客人介绍呢?这也是我们平时在家里自己应该好好总结和思考的问题。另外，我们在长城路上经常吃到的虹鳟鱼的英文单词——trout，以前自己虽然查过，但并没有向赵锐那样用一个小本子将所有的内容都记录下来，这也就导致了自己查过就忘记，忘记又查的一个反复的无效的过程。所以以后我也会向赵锐学习，把所有的重要的却经常容易忘记的词汇给记录下来。

第二、注意框架

说到细节，就还不得不提到孟欣所提到的有关在接机的过程中的方方面面，所以在我们遇到一些比较闷的不太善于交流的客人的时候，就是自己一个人不断的说的过程，孟欣所说的这许多需要注意的方面就很有用，因为我们在带团的过程中由于面对的只有一两个或者三四个人而已，所以我们就经常会在聊天方面天马行空，想到哪里说到哪里，经常没有条理。而孟欣为我们所总结的包括接机、医疗、结婚、房价等许多各方面客人都很感兴趣的话题，进行了一次很有规划的整理。所以听完孟欣的讲课之后，我所做的就是将这些大的话题进行完善和总结，形成一套自己的系统，在向客人介绍时候脑海中就会有一个清晰的框架，一旦出现冷场没话可说的时候，就马上可以拿出来说，重新活跃车里的气氛。

第三、注意知识的积累

我不得不说，张宸真的是一位很博学的导游，在一些历史话题方面，他总是能谈到一些很深层次的阶段。比如他所提到的光绪的父亲、溥仪的父亲的名字的那一段，在我们平时看书的时候仅仅就是将这些复杂的满族姓名一带而过了，很难得的是他竟然将这些知识都深深的记在了脑海之中，并且可以做到随口而出，这点让在座的每位导游都很惊讶。这一点充分可以证明他平时看这些历史方面的书籍，不仅仅是功利性的希望能够对带团有什么好处，而是真正的热爱历史、文化、传统等各方面。这也让我知道了一件事，当你自己本身的水平提高了，那么客人的任何问题都不会难倒你的。陈宇昆对颐和园的每一个细节甚至包括每一幅画的熟悉程度，都是我们学习的榜样。从现在起，让自己热爱吸收这些知识，让自己热爱看书，从本质上做一个上知天文、下知地理的大杂家。

第四、注意提供优质的服务

最近在导游之家的博客上，看到付洁宣布的马农被选为中华游优秀导游的消息，真心祝贺马农!在马农的培训讲解里，我们真真切切的看到了他在遇到困难时候从来不抱怨，而是真正的从客人的角度来考虑问题，及时的为客人解决问题，以及如何让客人对你信任，把你当贴心朋友的小小技巧。这些都值得我们学习。

另外，我自己也来做一点小小的补充，那就是一定要注意知识的及时更新、与时俱进。目前我正在马不停蹄的学习英语口语和听力，由于培训班所用的题材都是bbc、voa、以及中国国际广播电台的最新新闻，在这些新闻的学习中，我学到了很多最新的我国最新的国家政策、以及经济、体育、农业、科技、环境保护等等各方面的最新知识，我最喜欢的尤其是中国国际广播电台的新闻(cri)，提到了很多中国目前的情况，一些准确最新的数据，都及时为自己的知识储备进行了更新并且学习了大量的地道的英文表达方法与词汇。比如说前不久我所学到的一则新闻便是有关天安门的最新新闻的，我想在过年后的带团过程中，我的这些知识便可以用上了。希望我的这点小建议也能对大家有所帮助。

所有的培训中，由于一次跟团，唯一错过了冯春秀主讲的培训，我认真地阅读文本后，在此想借用她的一句话来结束我的这份总结：既然选择了这份工作，就尽力做好，不要把钱看得很重，不要以挣钱为中心，服务好了，自然就有回报了。

这句话看上去很简单，但很朴实很受用。这也是我这一年带团过程中所遵守的一个原则。

我想说，一直觉得自己的性格天生就很适合做导游。

我真心地热爱导游这份工作。

就让我们大家一起热爱、坚持、并快乐着吧……

北京故宫导游词

亲爱的游客们，我是你们的导游，我姓张，能够叫我小张，也能够叫我张导。请不要在墙上、古代物品上刻画，也不要乱扔垃圾哦!

故宫位于北京市中心，旧称紫禁城。它是明代和清代的皇宫，也是世界现存最大、最完整的古代建筑群，被誉为五大宫之首。

故宫开始建造于明永乐四年至十八年，也就是公元1406年至1420年。

你们看!故宫的四个漂亮的大门，我来告诉你它们的名字吧!正门名为午门，俗称五凤楼。午门一般只有皇帝才能够出入呢!状元、榜眼和探花的人只能够从此门出入一次。后门“神武门”，明朝为“玄武门”，因为玄武是古代四神兽之一。清代康熙年间因避讳改为“神武门”。“东华门”与“西华门”是个“对门”门外设有下马碑石，门内金水河南北流向，上架石桥一座，桥北还有三座门。

快点儿，快点儿，快点儿去太和门吧!太和门里有三座大殿，分别是太和殿、中和殿、保和殿，你们自己去看看吧!二十分钟之后记得回来找我哦!

看!那儿是内廷，内廷就是皇帝、皇后和妃子们生活的地方。快去看看吧!因为内廷比较长，所以拿着你们手中的地图，三十分钟后我们在御花园里碰面哦!

御花园里鸟语花香，草木茂盛。各位家长注意孩子的安全，不要让他们爬假山。还有不要折鲜花和小草哦!

哦，我们到出口了。好了，我们这次的故宫游玩到此结束了。如果下次还想来北京故宫要记得找我哦!在回家的路上要注意安全哦!

Qinghai lake, the ancient called "west sea", also called "fresh water" or "fresh sea". The Tibetan language is called "wen bo", meaning "blue lake"; Noel of Mongolian call it "silo", namely "blue ocean". Earlier due to the qinghai lake area belongs to low grain races pasture, so also called the "sea of British hetian qiang," han dynasty has called it a "sea". From northern wei dynasty then changed its name to "qinghai". Qinghai lake is Chinas largest inland lake, is also Chinas largest salt water lake, an area of 4456 square kilometers, more than 360 kilometers around the circumference, more than twice of the famous lake tai. Lake something long and narrow north-south, slightly oval. At first glance, like a mast of poplar leaves. Qinghai lake, on average, about 19 meters deep, maximum depth of 28 meters, storage capacity of 105 billion cubic meters, the lake is 3260 meters above sea level, more than two dongyue Mount tai is higher. Due to the terrain, the climate here is very cool. Even the heat of summer, the average temperature also only 15 ℃ in the left, is an ideal summer resort of the summer.

Qinghai lake is Tibetan culture area, not only has the common features of Tibetan cultural district, with Tibetan culture area consists of folk customs, culture origin, at the same time also has its own unique characteristics of water culture, including the sea, lake has a long history of culture, as well as the kunlun culture and west culture is also to a certain extent, affects the cultural development of qinghai lake area, constitute the qinghai lake unique cultural atmosphere. These characteristic culture in national festival activities, to the Tibetan Peoples Daily life have been good retention and reflect.

Lake qinghai lake area of natural landscape are: mountain, qinghai lake, bird island, sea heart sand island, three stone, silurian sword; Lakeside landscape savanes mainly Riyue mountain, daotang river, small bayhood, cloth ha river, deal, hot springs, wrong, Xia Geer mountain, a lake and listen to the springs and gold silver beach grassland etc.

Lake qinghai humanities landscape are: qinghai lake is the southern silk road and Tang Fan ancient path, is the ancient regime of ethnic minority areas, whether in ancient traffic, or in the national culture in history have left patches. Old and full of mysterious religious temples, many historical sites and historical legends. Mainly include: kunlun culture, nourished legend, riyue mountain princess wencheng to Tibet history stories and legends, triangle city ruins - west county, FuYu city ruins, tongues paintings, longyan, carved stone, the sea sea, white temple, Buddha temple, shatou turks temple and just after the temple, the panchen aobao, lahm zhe temple, incense wood valley, jianggar era of xian BaShi city and home of bo, etc, there are retired the first nuclear weapons development base in China.

"Sea monster" in the native herdsmen surrounding been around for hundreds of years. Early years of the qing emperor qianlong in the implement of the new survey of the xining specific records said: "live animal husbandry in qinghai Mongolia, see the sea with objects, cow body leopard first, white, black, red green, MAO step wave wave, rapid as surprised magpie, nearshore see people, namely into the water, dont know why the beasts". Is eye step "sea monster" nomads, cult, niang offering sea, laid the cattle and sheep dishes that look, so Neptune apparition of the spread of going, rounds.

In recent decades, the information on qinghai lake "sea monster" from time to time. Hiding now as in 1947, but a man named qi sixty-three minority lama temple to worship through qinghai lake in Tibet with the division, falling moment in the sun, a five times than the colourful cow senior monster emerged, andthe swam to the shore, like a dragon, the first round Angle, eyes shining. In the spring of 1949, hala straight groove township village of huzhu county Ma Sanwa han Chinese farmers, for life has forced out gold, rest when have dinner in qinghai lake, the lake on a piece of black thick slide on the floating "log", zhang yu long, it was later slowly sliding out long neck "log", which has the head of the snake, scales sharply under the sunlight sort luster, go to the middle, suddenly vanished. In 1982, when there is a motorized boats on the lake, the ships people see not far ahead, is shaped like a fishing boat moving play wave ups and downs, is preparing to close observation, has went into the water. In 1987, a travel agency in qinghai, a Mr On condition of anonymity, the afternoon to the lake, suddenly discovered that rippling lake emitted a ErSanTou monster, the size of the cow back beige, thought it was a big fish, suddenly flung back like the monster Ostrich slender neck, triangular head, seems to have water spraying. He suddenly realized that this could be a plesiosaur, snapped a black-and-white photograph, to shoot the monsters have been submerged in the water, before and after about 20 or 30 seconds.

There are dozens of people have witnessed the lake monster, it is a mystery, scientists remains to be further studied. About the legend of qinghai lake "sea monster", to the qinghai lake covered with a layer of thick mysterious color.

Hello everyone, my name is Leon, the lead everyone to play in the three gorges tour guide, just call me lee, ok not much said, the ship will take you to look at first.

Seen from the three gorges in seven hundred, on both sides of the mountain are all connected, without interruption. The mountains and continuous, contrasting with the sun and sky were covered. If it isnt noon evening, never see the sun and the moon.

In summer floods surged up the hill, full either upward or downward, have been block. Sometimes need to convey the emperors letters, so, from filled to Jiang Ling, although there are more than in one thousand two hundred, set out in the morning and evening to, even if a galloping horse, driving gale didnt also so fast, how fast you think about the ship!

Even more amazing in it, whenever the spring winter, white rapids and green deep tan, cyclotron to west, reflections on both sides of the scenery. Perch on top of the mountain grows a lot of strange cypress, down on the cliff of the falls, "flying between the mountains and woods, splash water, trees, mountain, grass rong sheng qing, there are a lot of fun.

The attendance of autumn frost in the morning, the bleak calm, mountain stream, silence the apes crow crow long call, continue for a long time, sad voice is unusual, in the valley of yunnan, so the fish said: longest badong three gorges wu gorge, after hearing YuanSheng, tears wet the clothes.

This is the beauty of the three gorges, magical three gorges!

Hello, tourists! Welcome to Jiuhua Mountain. Its my great honor to be yourtour guide, to accompany you to appreciate the charm of Jiuhua Mountain andspend a perfect time together.

Jiuhua Mountain, located in Qingyang County, South Anhui Province, is oneof the four famous Buddhist mountains in China. Liu Yuxi, a writer of the TangDynasty, praised Jiuhua Mountain after climbing it. He thought that the famousmountains in the world could not compete with Jiuhua Mountain. Li Bai went toMount Jiuhua three times. Jiuhua Mountain is characterized by beautifulmountains and numerous Buddhist temples.

As early as the Eastern Jin Dynasty (401), temples began to be built on themountain. Since then, they have been added and expanded to form a small templein three li and a big temple in five li. The temples spread all over themountain. It is said that there were more than 300 temples with 4500 monks inthe prosperous period. At the moment, there are still 50 or 60 temples incomplete preservation.

When you visit Jiuhua Mountain, you first go to Jiuhua street, which ismore than 600 meters above sea level. It is the center of Jiuhua Mountain, andtemples are mainly concentrated there, so it is called the lotus Buddha kingdom.It is actually a village on the mountain. Besides temples, there are shops,schools, hotels and farmhouses. Visitors can stay there and take it as astarting point to visit the scenic spots on the mountain.

Huacheng temple on Jiuhua street.

Jiuhua Mountain is the oldest ancient temple of Jin Dynasty, and also themain temple of Jiuhua Mountain. The layout of the temples buildings is inaccordance with the mountain situation, reflecting the superb art ofarchitectural design. In the temple, there is an ancient clock which is morethan ten feet high and weighs about 20__ Jin. It is exquisitely cast and has aloud voice. It is struck with a mallet. The solemn and clear sound of the bellreverberates in the valley, which often makes people feel extraordinarilyrefined. Huacheng evening bell became one of the ten scenic spots in Jiuhua.

我是导游部的成员---。今年7月8日，我走出旅校门，变成社会人，光荣的成为了太旅的一员。我非常高兴，这高兴不仅源于我对导游这一职业的向往，更有我对能在太旅扎根、收获幸福的自豪。细数工作以来的五个多月，和领导、和同事、和客人交流的每一个画面都让我深深感受到太旅大家庭的温暖，自己也在不断的实践过程中取得了工作上的突破和个人的成长，这些成绩取得和领导的关心、同事的帮助是密不可分的，点滴细节，汇成一张成绩单，下面请允许我做一一介绍：

一、善于适应环境，做合格职业人

回顾20--年，是极不平凡的`一年，也是充满希望、迎接挑战的一年。今年1月16日，吴中太湖旅游区正式荣膺“国家5a级旅游景区”，6月22日，苏州太湖游客中心正式投入运营。作为太旅的第一代导游员，我更有责任、更有义务为“全面走进太湖时代”、迎接“吴中明天更美好”而奉献青春。

来到太旅，来到导游部。我就秉持“干一行，爱一行”的原则努力适应新环境、新变化，坚决服从领导安排，和同事间建立友谊，通过实地踩点学习景点知识，并在实践带团中不断摸索如何提高服务水平。在这里，作为90后的我，正以崭新的面貌，谦逊的姿态，迎接八方来宾，服务地方旅游业。

二、敢于迎接挑战，争做政务导游员

自7月工作以来，我带团21个，(担当全陪导游2次，地陪导游19次)

计24个工作日。政府类接待团3个，旅行社老总踩线团6个。热情的介绍，周到的服务让游客印象深刻。

游客中心接待方面，43批次客人中，包括俞书记、金区长在内的政府类接待14次，兄弟单位以及旅行社老总参观团9次。我不断推陈出新，整理完善游客中心讲解词，以“接的不同人，说不同的话”为标准，渐而讲解得到了领导的悉心指导与高度肯定。

三、勇于担责扛担，配合组长工作

8月份，我参加的景区公司组织的竞聘。虽然意料之中的落选，然而领导的肯定让我更添足了动力，鼓足了干劲。我配合部门组长工作，尽力分担部门工作。而后，同城网服务台交由我负责，主动联系，积极工作，得到了双方领导的高度好评。今年10月，太湖绿v站在我们游客中心正式运行。作为--区团代表，我有幸成为了这里的一名青年志愿者，并负责起上下沟通、内外联络和日常性工作。爱心义卖、旅游咨询、景点宣传，都收到了一定成效。今年12月，太湖绿v站被团区委授予“优秀志愿者组织”，本人也被授予“--区生态环保志愿者之星”称号。

Ladies and Gentlemen:

We will visit the symbol of Chinas civilization-the Great Wall. It is one of the famous, grand and splendid ancient construction wonders in the world. It is just like a giant dragon in the northern part of China.

Construction of the Great Wall first began in the seventh century BC. At that time it was also called Spring and Autumn Warring States Period. The first wall that appeared in China was built by Kingdom Qi and Kingdom Chu. At that time, the kingdoms in order to defend themselves against the infringing enemy from own territories for self-protection. These high walls were the primitive type of the present day Great Wall.

In Chinese history, large-scale construction of the Great Wall was concentrated in three dynasties, they are Qin, Han and Ming dynasties.

In 221BC, Qin Shihuang unified China; he decided to link up all the separated high walls built by different kingdoms into the Great Wall. The Qin Great Wall started from Lintao, Gansu Province in the west and ended in Liaodong, Liaoning Province in the east, over 500 kilometers long.

The second large-scale construction on the Great Wall was carried out during the Han Dynasty. Apart from maintaining and utilizing the Qin Great Wall, they built an outer Great Wall about 500 kilometers to the north of the Qin Great Wall in order to ward off the Huns. They also had the Great Wall ectended towards the west for another 5000 kilometers long. The Han Great Wall started from Liaodong in the east to the Lop Nur Lake in Xinjiang Uygur Autonomous Region, with a total length of 10,000 kilometers.

The last large-scale project on the Great wall was carried out in the Ming Dynasty. That is because the dethroned Mongol Yuan ruler still had the remnant forces and often made counterattack to Beijing, as well as the threats of newly raised ethnic tribe of “Nv Zhen”。 So started from the first year after Zhu Yuanzhang established the Ming Dynasty. The whole project took more than 200 years to complete. The total lenth of the Ming Great Wall was more than 6,000 kilometers from Yalu River in Liaoning Province in the east to Jiayuguan Pass in Gansu Province in the west. It passes nine cities, provinces and autonomous regions of Liaoning, Hebei, Tianjin, Shanxi, Inner Mongolia, Shanxi, Ningxia and Gansu.

The Great Wall, we see today, in Beijing is mainly the Ming Grest Wall. There was a 20-kilometer long valley named “Nankou, Juyongguan, Shangguan and Badaling”。 Juyongguan Pass was one of the important passes along the valley, and also one of the most famous passes of the Great Wall. The name “Juyong” in Chinese means “a place of poor laborers”。

Today we will visit the Badaling Great Wall, it is about 75 kilometers northwest of Beijing, and it is the best-preserved part of the Great Wall. Bada means in English “convenient transportation to all directions”。 It used to be more important than Juyong Pass in the defence of Beijing. The Badaling Great Wall averages 7.8 meters high, 6.5meters wide at its base, and 5.8 meters wide on the top, wide enough for five horses or ten soldiers walking abreast on the wall.

The highest point at Badaling is about 800-1,000 meters above the sea level. Here at Badaling section is with single side battlements while the parapet is on the other side. The outer of the wall is topped with crenellated battlements, which is about 2 meters high and with a square sized hole below for shouting arrows and also for keeping a watch over the enemy, while the parapets about 1 meter high is on the inner side.

Buildings on both sides of the wall at the commanding points, the top of the mountains or the turns are beacon towers. The beacon towers were used for makong signal of warning messages when the enemy was sighted. Fires were lit on the top of the beacon towers at night and the smoke signals in daytime. And the number of the fire and smoke signals could signify the number of invading enemies.

The watch-towers are lovated at regular intervals on the Great Wall for watching over the invading enemy, and it is usually of two stories. The ground floor was used to store weapons and had a number of window for archers. The upper floor has battlements, peep-holes and appertures for archers.

Today the Great Wall has lost its signifivance in defending the enemy, but in ancient times the Great Wall was not noly a strong defensive project but also played a very important role in military, economy and served as a link in promoting harmonious relationship among the nationalities for the whole country. Today, the Great Wall has become a famous tourist attraction in the world.

11月份导游工作总结范文

不知不觉又是一年，算算做导游已三载有余。光阴似箭，对我们做导游这行来说时间就是一个月出两三趟团就过了，忙过了旺季一年就过了。又到了年底,今年的导游工作即将结束,回顾这一年的工作,真是丰富多彩。虽然每一次带团都走着同样的路线,但是每个团的人员都是不一样的。所以每个团都会出现这样那样的问题,而自己就在解决这些问题的过程中吸取着不同的经验与教训。慢慢的让自己由新导游一步步变成老导游,其中的酸甜苦辣只有自己才能深深的体会。

在外人眼里觉得做导游是一个让人羡慕的工作,可以到处游玩,还不用花钱.可是其中的苦与累只有做导游的自己才能体会.还真是隔行如隔山啊!还有不少客人会说做导游那可是很赚钱的,可是有谁会知道导游赚的每一分钱都是那么地不容易,可以说确确实实是汗水钱!导游要有超强的耐力,带着客人登山玩水,无论条件多恶劣都要时刻以客人的利益为重。而我就是那个在天气最热的时候专门往热带海滨城市跑的导游，人家都说湖南妹子都很漂亮，特别是导游一定是个美女了。可惜很遗憾的是我这个导游已经被晒成黑玫瑰了。哈哈!

每个导游都会希望自己成为一名优秀的导游员。要想成为一个好导游在我的认知里面就要做到以下几点,在这里我就来总结一下导游工作中必须要把握的几点：

第一点,熟悉路线，节省宝贵的时间。

这里所说的路线要熟不是单指知道每个要去的景点位置在哪里，还要清楚在景点周围路线的走法。以便遇到堵车的情况可以及时地改变路线,来争取时间。还要注意哪些路线是单行线,不要误入其中,以免惹上不必要的麻烦,耽误时间!如果因为出现了不熟悉路线的问题而耽误了宝贵的时间，客人就会不高兴，会指责你的工作不到位，身为一个导游怎么可以不知道游玩的路线呢?很容易让客人产生不必要的误会。导游对路线的熟悉度就得像出租车司机一样厉害。同时你对路线熟悉,也会让你在游客心中留下一个好的印象,会增加对你的信任度。如果有游客走失,就会第一时间告诉你,让你马上知道她在什么位置,节省很多寻找游客的时间!这就是熟悉路线的好处!

第二点 丰富知识，应对客人的提问。

导游在游客的心中是上知天文下知地理的。你就得像一本百科全书，能回答客人提出的各种问题，这样才不会影响你在他们心中的形像。这就要求我们博览群书，给自己不停的充电。客人来自五湖四海,各个民族,各个阶层，每人都会有各种不同的提问等你来解答。知识的丰富,不只是课本或是书上的知识,还得懂得民间的趣事,和正在发生的新闻,以及每天的天气等，这就需要我们增加自己的爱好，广泛学习社会各方面的知识，树立终身学习的理念。现在的客人都是读书人,提问也会越来越难,如果你有一个问题说错了,那客人就会在意见单上控诉你的讲解知识面不广。所以我们要不断丰富我们的各种知识，才能如鱼得水的应对客人的提问。

第三点 服务大方，工作细心体贴。

我们的工作是服务行业,对象是人。我们要把游客当成上帝,对待任何游客都要热情,脸上时刻要挂着笑容。如果你在带团时遇到不高兴的事情,也不能面对着客人表露出来,也要把郁闷的心情藏在心底,有再大的委屈,也得等到工作结束之后再发泄。这就要求我们导游应学会合理控制自己的情绪。客人遇到任何困难就得马上解决,要替客人想到一切可以帮忙的事,要学着像保姆那样把所有的事情都想到,做到,安排客人的住宿,吃饭,起床的时间,注意事项,一一都要说到,如果说不到,就会影响你的第二天的行程,客人会说你工作不到位,甚至还会投诉你。所以我们要具备一个万能保姆的水平和心态!

第四点 协调工作，解决客人问题。

游客是来自全国各地,所以有着不同的要求,也会发生不同的事情。由于地域的不同，饮食习惯差异大,就餐风格不同。比如湖南人喜欢吃辣的菜，但是北海当地的菜都是以清淡为主，还有一些少数民族的朋友们有一些自己的风俗习惯，比如不吃猪肉，这时你就要和饭店协商,做符合这个团队地域口味的饭菜。晚上安排房间,客人不同意或有什么特殊要求,这就要你和宾馆协调更换新的房间等事宜。到了景点,要合理安排游览时间。让大家统一有个时间观念并且一起遵守，,尽量不要让有人耽误时间而影响行程,同时还要要协调好客人不要内部起意见!这样才会确保你的工作顺利进行。最主要的就是和司机,还有全陪或是地陪导游也要相互处理好关系,哪个环节搞不好,都会让你的工作出问题!带领客人进行购物的同时,不但要完成旅行社安排的任务,还要让客人买的高兴,如果遇到买到劣质商品,你还要协调商店,退换货物,帮助客人弥补损失。所以导游还要把自己当成外交官!客人出现问题,你就要来处理,你虽然不是万能的,但是在客人的心里就是全能的,你就要出面来协调。

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Longtan grand canyon

Longtan grand canyon is located in liaoning province, hebei border, nownamed longtan grand canyon, huludao city, liaoning province is one of the oldestintegrated face township, near qinhuangdao, huludao and chaoyang city, 330kilometers away from Beijing, tianjin, 324 kilometers, shenyang 440 kilometers,the transportation is convenient. Longtan the grand canyon is unique in theentire northeast valley, longtan natural grand canyon scenic area called "littleTibet" in the north, he together with nature is a place where people dreams, tosee his face, do you want to by plane you step down, the beautiful scenery inthe valley. Canyon with 52 kilometers, depth of 648 meters, 210 meters at itswidest point, there are thousands more branches of the canyon. There setmountain, water, hole, stone, waterfalls, canyon landscape as a whole.

Longtan valley is covered by a variety of plants, the main tree species arepine, poplar, willow, hawthorn trees, walnut trees, acacia tree, pear tree andthe tree of armeniaca sibirica, mountain elm, nearly 30 kinds. The jungle hometo a variety of birds, pigeons, pheasants, sparrowhawks, cuckoo, long tail evenbirds, pine crane, etc. Beasts are Wolf, fox, roe deer, badger, dressed santo,etc.). Old deep pools in the canyon to live, have two dragon each seam droughts,bow down and all the people came to the pond water, and the dragon is veryconsiderate of the people, each seam rain there will be a boon for people, veryefficacious, so this canyon named "longtan grand canyon".

Canyon is available for viewing spots a lot, have a bottomless longtan,deafening longtan waterfall (22 meters, fall is most the breadth to amount to 4meters), golden gourd waterfall (divide 36 meters, 5 meters) wide, magical keelbat cave, hole, toad peak day, god turtle stone, stone, maitreya Buddha,WoHuShan, couples peak, lotus peak, etc. Longtan valley characteristic is moreunique winter ice climbing. Longtan valley of winter was covered with a silverywhite world, many frozen waterfalls everywhere, various, ice fall at its widestpoint for more than 30 meters, the top up to 36 meters, the nature wonderfulartical excelling nature, forming a great landscape makes visitors full ofpraise, linger. In its branch valley, the stone forest canyon, winding sweepingand majestic stone forest into the sky; In one thousand to a natural cave,closely linked one by one very strange; Image lifelike phoenix stone as if toshow its beautiful body. Wild animals will make you really experience theendless charm of nature. Into the longtan, grand canyon is strange, special,peoples first impression of risks. Here flows with beauty everywhere,everywhere permeated with beauty. Granite and volcanic rocks, after the natureof the uncanny workmanship carved to form the natural landscape in differentposes.

Longtan valley natural environment, make up the typical western liaoninglandscape. Early spring, rhododendrons around the canyon, full, flowers bloom,smell fragrant. In the summer, bee flying butterfly dance, schools of thoughtcontend birds, waterfalls, springs gurgling. Late autumn, overflow hill redleaves, in photograph reflect, scenery myriad, fascinating. Winter, snow, frozenwaterfalls hang, glittering and translucent get rid of. Longtan valley greatmomentums, rolling hills, mountains, clear water, fresh air ever-flowing. Inrecent years, integrated by investment promotion and capital introduction tolongtan grand canyon implemented depth development, make it has become a famousnatural scenic area in northern China.

带着遗憾和不甘，20__姗姗而去，揣着梦想和希望，20__侃侃而来。时间飞逝，我在政务中心已有两年时光。在这两年的学习、工作中，有苦有累，我始终保持积极向上的精神，收获也是多多，个人综合素质有所提高。20某某在领导及同事们的指导帮助下，我圆满完成了各项工作任务。现将这一年多来的思想、工作、学习情况作简要总结汇报。

一、思想上严格要求自己，严格遵守工作纪律，管好自己的言行

认真学习和贯彻党和国家制定的各项路线、方针、政策，保持政治上的清醒和坚定。牢固树立共产主义的远大理想和社会主义的坚定信念，牢记全心全意为人民服务的宗旨，把全心全意为人民服务作为开展工作出发点和落脚点。通过努力学习不断提高自己的理论水平，用正确的理论来指导自己的工作实践，在工作中，严格遵守工作纪律，没有接受过行政相对人的请吃、玩、和礼物。公正公平，礼貌待人，在给行政相对人做解释工作时，时刻牢记使用文明用语，不该说的话不说，易激化矛盾的话不说。热爱本职工作，积极思考工作中可能出现的问题，积极探索解决问题的方法。

二、以踏实的工作作风，努力完成好各项工作

年中，某某市启动机构改革，窗口增加了新业务，也增加了新战友，我虚心向身边的同事请教，通过多看、多听、多想、多问、多做，努力使自己在尽短的时间内熟悉新法规新业务。经过领导和同事们的耐心指导，我边学习边熟悉，现已基本能够独立完成各项受理咨询业务。今年共完成各类办件件，接待各类咨询人次。

三、自觉加强业务理论学习，提高个人素质

在这两年多的时间里，我主动积极地进行专业理论知识学习，在工作中针对自己的本职工作，系统地进行各种法律、法规知识的学习。通过一段时间来的工作实践，我深深地认识到学习的重要性;遇到疑难问题多请示、虚心向同事请教、学习，不懂就问;通过学习可以让自己尽早、尽快的熟悉工作情况，少走弯路，少犯错误;对提高自己的工作能力也有很大的促进作用，使自己在工作中不掉队、不落伍。

总之，在这一年多的工作中，受益于领导和同志们的培养、关心，取得了一点进步，同时也发现自己诸多不足，在新的一年里，要和大家一起共同努力共同进步，把工作推向新高度，开创工作新局面。

"Je t aime, Paris!" Paris, prehistoric burial at sea level under the land, in the city of more than 20xx years later, the name will not let anyone strange. Huadu, the world famous historical and cultural city known as the city of light, romantic, fashion, food of all... Maybe you just want to go to the avenue montaigne likes shopping, maybe just want to take a walk to the river Seine, maybe you just want to go to Michelin restaurant taste French dinner, on the left bank may just want to drink coffee, maybe you just want to go to the Louvre to see the Mona Lisa smile... Maybe the earth only Paris can satisfy everyones expectations.

Paris from the earliest channel island, on the left bank to the river Seine is divided into the right bank, after several expansion, Paris now has "small Paris" and "greater"; Refers to the small Paris is divided into 20 downtown district of Paris, the French population "Paris" and indicated in the address of "Paris" generally refers to the Paris city, zip code for the 750 , most of the attractions such as the Eiffel Tower, the Louvre, Notre Dame DE Paris located in Paris, attractions relatively concentrated, so walking is a good choice. The greater is the small plus around Paris suburb of seven provinces of Ile DE - France (French island district), there are many worthy to place, such as the palace of Versailles, Fontainebleau, Disneyland, etc.

Once backpackers in Opera (Opera house), with the gradual rise of land price in Paris, has various levels of tourists all over Paris any corner of the left bank and Montmartre became to be bestowed favor on newly. Developed and convenient public transport is the first choice for travel, ride a bike or walk is also a good idea. In an urban area, drive is definitely not a good choice, the Paris government environmental protection very discouraged road trip to Paris.

The Red Stone Canyon, which is a rare canyon sight in north China withwaterfalls, lakes, pools and gullies, is highly acclaimed by gardening expertsas a “natural gallery for mountain and river collections” because of its grandand exclusive landscapes. The most splendid waterfall in the canyon is theBailong Waterfall, divided into three falls, measuring 30 meters in height. Itlooks as shiny as a huge silver dragon. A good place for waterfall watching isthe Heilong (Black Dragon) Cave, which is as long as 30 meters with absolutedarkness inside. Standing in the cave, you can not only see the marvelous fallsdashing down into the deep pools but also the perilous high stiffs, narrowlyseparated from each other by fast-flowing gullies so that the sky is scarcelyvisible. The spring water flowing down the cliffs splashes into water drops thatdazzle in the sunlight like colorful diamonds, looking like a unique picturehanging on the wall. Yuntai Mountain is famous for its grotesque hill, whichextends as far as eyes can see. The main peak, Cornel Peak, is 1308m above thesea level.It is said to be famous for a poem by a famous poet in the TangDynasty called Wang Wei, who worked out a popular poem when he climbed up themountain. The poem Thinking of My Brothers in Mountain Climbing Day fullyconveys his emotion of missing friends. Mounting to the mountain top and lookingfar into the distance, you can see the Yellow River winding like a silver belt.Having a bird view of the foot of the mountain, you can see chains of peaks likesea waves. The weather on the top is often unpredictable. All at once cloudsgather and wind blows,

with mist rising among the mountains. The mountains looming in the mist andclouds look so vague that you feel as if you were in a fairy world. Also, It hadbeen the secluded place of seven Bamboo Forest Sages of the Wei and the JinPeriod. Medicine King, Sun Simiao, once collected Chinese medicine here. Manyhistorical stories are spreading in the area related to some fames once visitedhere. Yuntai Mountain is famous for its numerous rivers, lakes, pools andsprings. Here we can see the highest waterfall in the country---- YuntaiSkyscraper Waterfall, which is 314 meters high like a huge pillar, reminds us ofa famous peom of Libai“ The waters puring down from thousands above of themountain, like the silver river dropping down from top of the heaven”. It looksespecially magnificent, forming a unique spectacle along with other waterfalls,such as the Tianmen Waterfall, Bailong Waterfall, Huanglong Waterfall andY-shaped Waterfall, dashing abruptly downward. Well,next spot for us is theQinglong Canyon here, renowned as “First Canyon in Central China”, attracts manypeople for ecological touring for its mild climate, rich water resources andvarious vegetations.

The Garden of Market in Qingming Festival Now we’re leading our way to thecity of Kaifeng. Kaifengis one of the 8 major ancient capitals of China. Thecity of Kaifeng was already in existence before 700 B.C. During the period ofWarring States more than 2,000 years ago, King Hui of the State of Wei moved hiscapital to Kaifeng, rebuilt the city and called it Daliang. Since then, Kaifengwas the capital of several dynasties. As an ancient capital, Kaifeng has a lotof historical relics and scenic spots. Some of them have been preserved, such asthe iron Pagoda, Po Pagoda, Xiangguo Monastery, Dragon Pavilion. They areprecious heritages of the Chinese culture. The famous painting Qingming Scrollis believed by some to portray daily life in Kaifeng. The painting, of whichseveral versions are extant, is attributed to the Song Dynasty artist ZhangZeduan. Have you ever dreamed of going back to Northern Song Dynasty in Chinaand enjoy the prosperity and culture of those years? If so, come to the Gardenof Market in Qingming Festivallocated in the old city of Kaifeng in HenanProvince. Find yourself in the spectacular scenery there and you are sure torealize that dream. The Garden of Market in Qingming Festival located on thewestern bank of Longting Lake is a grand cultural garden. It covers an area of600 mu, and the construction area is more than 30,000 square meters .The builtarea consists of several architectural complexes which are re-creations based onthe famous twelfth century painting by Zhang Zeduan of The Qingming Festival bythe Riverside.

When you enter the Garden of Market in Qingming Festival, a statue which is16 meters tall comes into view. This figure is none other than the artist ZhangZeduan, who holds his famous drawing of The Qingming Festival by theRiverside. This picture is a painted scroll which is 525 cm in length and 25.5cm in width depicting life along Bian River during the Qingming Festival. Thescenes in this painting are highly detailed and the spectacle is magnificent.There are large numbers of people and buildings. The people are shown in avariety of contemporary clothes that indicate their social standing andoccupations. The lively throng includes many animals and it is not difficult toimagine the sounds in the street scenes where the people are crowded and noisy.We can almost hear someone’s bargaining with a shop owner while others arecheering entertainers. The picture is like a live symphony of life during theSong Dynasty.

Now we can find these scenic spots such as City Gate Tower, Rainbow Bridge,distinctive shops and others which are re-created in the Park according to thescenes in the painting. The Garden of Market in Qingming Festival not onlyreappears the vast vigor of the Millennium Picture, but also makes the historyliving by flexible creative idea, makes tourists the sense of backward flowingtime by entering the park, just like passing through the space tunnel. Anotherscenic spot called Rainbow Bridge is a well-known feature in the Park. It is areplica of one of the ten ancient timber bridges. The bridge is 5 meters high.The first bridge was built in 1050, and reconstructed in 1998. Four 9 metershigh columns, two at either end of the bridge, replicate the poles that wereweather vanes at the time of the Song Dynasty. A white crane sits on a disk atthe top of each column and they turn to face into the wind, indicating itsdirection. As a scenic spot for folk-custom tours, Chinese authorities have donea lot to preserve folk handcrafts and folk customs. You can see the process ofmaking handicrafts, such as Bian embroidery, paintings for new years, enamelwares, tea ceremony, spinning and weaving, figures made from flour and sugar andfolk-custom performances, such as acrobatics, folk arts and performances ofbirds, fighting cocks and dogs. Here, you are not only a visitor, but an actor.For example, you can act as Mr. Right in the competition for marrying Mr. Wang’sbeautiful daughter and have the opportunity to enjoy the traditional weddingfestivities. And you can be the No.1 Scholar in the imperial examination tobring honor to your ancestors. There is a large amusement hall built in the Songstyle, where many amusement activities are held, including swings, balance beamsand many other amusements. As an ecological scenic spot, this garden was builtand forested according to the Market Day During the QingMing Festival. The wholegarden combines natural beauty with historical flavor, thus forming a favorableplace to have a true rest and evoke your full energy both physically andspiritually.

Yin Ruins Yin Ruins is at Xiaotun Village of Anyang City. In ancient times,Xiaotun was called Yin and it was the capital of the Shang Dynasty. So theperiod was also called Yin Shang. After the Yin had been overthrown, the citydeclined and the remains of it was later called the Yin Ruins. Since thefounding of new China, the Yin Ruins had been listed as the first group ofcultural relics under national protection. In order to preserve its culture, thegovernment built “Garden of the Yin Ruins” on the site. Today the garden isdivided into several sections with ancient objects on display. Because of itsgreat value in not only the historical relics of Chinese culture but also thehuman civilization of the whole world, Yin Xu topped the 100 GreatestArcheological Discoveries of China in the last century and it was listed in theWorld Cultural and Natural Heritage List of United Nations Educational,Scientific and Cultural Organization (UNESCO). Yin Xu is revealing its beauty tothe world.

OK, everybody. Soon we’ll get to the Museum on Yin Ruins, the best museumfor the study of the Yin Shang Culture. The Yin Ruins is famous for threethings,i.e.the oracle inscriptions, the bronze wares and the ancient capital ofthe Shang Dynasty. As you know, China is one of the earliest countries todiscover characters. As early as 4,000 years ago, people used bones or tortoiseshells to record events of their social life. It is the earliest written form oflanguage in the world. Today we call them the oracle bone inscriptions, whichwere first discovered in the Yin Ruins. Well,let’s come to the main hall wherethe oracle inscriptions are exhibited. The oracle bone inscriptions were firstdiscovered during the years of Emperor GuangXu, in the Qing Dynasty. In 1899, inXiao Tun Village of Anyang City, Henan Province, villagers found many tortoiseshells and bones carved with letters and symbols, which unveiled to the worldfrom Yin Xu, an ancient city with a long history and splendid culture.Then morethan 16,000 pieces of bones and shells were found. But in the Shang Dynasty,they were used as divinations, when people were very superstitious. Theinscriptions cover a wide range of fields, such as sacrifice, wars, stateaffairs, weather, hunting, etc. Today, they provide important information forthe study of the Shang Dynasty. And the study of the oracle bone inscriptionshas become a new subject and is getting more popular among people. Since

then this place has become of great interest to worldwide archeologists,because those inscriptions have proved to be the earliest written characters ofhuman beings, the Oracles. Apart from the oracle bone inscriptions, bronze waresare another important part of the cultural relics discovered from the Ruins,which show that the technology of bronze casting reached its peak in the ShangDynasty. The bronze wares include vessels, weapons,chariots and so on. Among allthe unearthed wares, SimuwuQuadripod unearthed in the mausoleum area of the YinRuins, the largest and the most famous bronze sacrificial vessel in the world,is 875 kg in weight, 133 cm in height. Standing on the open plaza in front ofthe great hall is an enlarged copy of the original one for the convenience oftouring and appreciation, with the original one cherished in the Museum ofChinese History. With its unusual air of majesty, together with its elegance inappearance and intricately carved in patterns, it is considered a treasure inthe bronze culture of China as well as a glorious pearl shining on the peak ofthe world art. To cast such a significant vessel carrying such a great weight,advanced techniques and experiences in organization of laborers are necessary.As many scholars have pointed out, this huge bronze quadripod reflects theadvanced slavery system of the Shang Dynasty and the unusual power of creationof the people. Finally we come to the side of the imperial palaces and tombs.Lying on the southwest of the Foundation Ruins C, Fuhao Tomb is one of the mostimportant archeology discoveries in the temple. It is also the only discoveredand well-reserved tomb of Shang royal members since the science excavation ofYin Ruins. Now, let’s know something about the first woman general in Chinesehistory.FuHao was Emperor Wu Ding’s wife,both intelligent and courageous. Shehad bravely led the Yin army fighting in many wars and made great contributionsto the protecting of the country. After her death, Wu Ding built a large tombnear the palace to honor her merits. Buried together with her were many slavesand war prisoners as well assacrificial objects. The large numbers ofsacrificial objects are valuable cultural relics in the treasure house ofChinese art.

Many times, see words about lijiang in travel magazine. In the article, and can only be drifted off the outline of lijiang is roughly a shape. Finally unbearable curious and decided to look at himself.

What is real, just discover the charm of lijiang cannot hide.

Though lijiang experienced an earthquake hit, however, the ancient city of presented today in good condition, really impressive.

Although many visitors, but still not impede the perfection of its quiet beautiful.

If say the west lake calm without a billow of intrinsic lucrative ci, such as wide charm of the taihu lake and graceful belle, that in my eyes, the lijiang, more like a girl, not yet married in purdah with ignorance of limpid eyes looked at the tourists from all over the world. While her ignorance, not because of stupid and isolation, but inherent trust in the world, the pursuit of human nature is the most pure nature.

Walk alone along the green flag of the ancient city of lijiang road, despite the hustle and bustle around, but when listening to the baseboard and bluestone knocking sound, the heart is very quiet. Just want to live the rest of my life here, the sunrise, whether. More like the ancient way of life. Even if difficult, even without the neon of prosperous, but as long as you can with the stone road, stone bridge, clear water, the breeze stroke face everyday, wicker flying, is already enough.

With Ruth mood walk here, where a worry should step to the next, so long as accompanies with this beautiful have dont have to speak. Are not afraid to get lost, anyway, no matter when, the ancient city of of primitive simplicity of folk will refer to led me where is the way home. Now, only need to take daily life very precious hours to calm, will be enough.

After numerous small store on the way, whats inside, cheap delicate, fondle admiringly. Have no such impulse, want to buy many things, even if back also is useless, but now came in hand, no matter how to dont want to put down.

Manage to make do it is not possible. Repeatedly to weigh the pros and cons, bought a belt with the hand catenary of style restoring ancient ways. Put on the arm of the slender, have bigger, sliding up and down on the forearm. Small pieces of the chain OO rustling ringing off the hook, but how also wont feel upset. As the ancient town, always quiet and not anxious. So I think about it, no matter how impatient and calculating the daily, here, is inevitably stop stop to enjoy! What bargaining skill, here, with really will feel ashamed.

Clear water, without pollution. The young fish in the river, clever swinging tail, gently artful artful pick a spray to swim around. When looking at their corners of the mouth is cant help laughing. Like watching newborn children, with the changes have not experienced the vicissitudes of ethereal lively glides across the heart, provoking heart trembled, shake up a wave of tender.

Cant help but think of the very lovely to make a sentence: "fish swim, water is very lively."

I want to, and only the heart of a child will have such a special imagination! Similarly, only with a childlike have tarnished heart silently watching, can find the beauty of the ancient city of lijiang.

I have some things in life, is always help themselves. But I am glad, lijiang is also such a place, can let me calm down, and even content with life here, every day, as long as can look at the ancient city of every inch of land, every plant, every stone bridge, it is good.

So even if leave, as long as, in here, I return to the nature of innocence. Like a child, what to do, dont have to care about the consequences, as long as happy, as long as the feel this world purity, horse, would not regret.

Small bridge, flowing water, somebody else, in the heart very clear, I will never miss.

Songshan Mountain, located in Dengfeng City, Henan Province, is one of theworld-famous five mountains of China (Taishan Mountain in Shandong, HuashanMountain in Shaanxi, Hengshan Mountain in Shanxi and Hengshan Mountain inHunan). Songshan scenic spot has 36 peaks, stretching for 60 kilometers, mainlycomposed of Taishi mountain and Shaoshi mountain. The highest peak is 1494meters above sea level.

There are more than 270 human landscapes in Songshan scenic area, includingten temples, five temples, five palaces, two temples, four nunneries, fourcaves, three altars and pagodas. It is a historical gathering place of Buddhism,Confucianism and Taoism. The world-famous Shaolin Temple is hidden in the armsof Mount Song. These rich cultural landscapes and rare geological relics reflecteach other, forming a three-dimensional, multi-level and multi-functionalcharming landscape of Songshan Geopark.

Songshan World Geopark is located in Dengfeng City, Henan Province, with atotal area of 450 square kilometers. The main types of geological relics are thecomponents of Geology (including structure). The main geological landscapesinclude the unique weathered and corroded structure and the limestone karstlandscape.

The Songshan Mountain is located in the southern margin of the North Chinaancient land. Within the scope of the park, the strata of Archean, Proterozoic,Cenozoic and Cenozoic geological historical periods in the past 3.5 billionyears are continuously and completely exposed. The stratigraphic sequence isclear and the structural features are typical. It is called "five generations inone hall" by the geological circles. It is a complete stone book of earthhistory.

Yuzhai mountain, Junji mountain, wazhiling mountain and Jianshan mountainin the main peak area of Songshan Mountain are mostly composed of quartzite. Inaddition to the tectonic movement, the peaks rise up to the earth, with steepand beautiful walls. The peculiar peaks and valleys are all over the area,forming a unique terrain and landform.

There are eight nationalities living in the park, including Han, Hui, Pumi,Bai, Yi, Miao, Uygur and Mongolia, forming a multi-ethnic family. On thefestival days of ethnic minorities, the local government and the Han compatriotscelebrate with them to fully display their national customs, customs, customsand other national cultures, and enjoy the customs and fun of ethnicminorities.

There are many scenic spots and historical relics in the scenic area. Inthe world-famous Shaolin Temple, Shaolin monks practice qigong and Shaolin KungFu (martial arts). Besides Shaolin Temple, there are many other temples, such asZhongyue temple, also known as "Little Palace"; Fawang temple and Huishantemple, two of the oldest existing temples in China; and two of the oldest andbest preserved observatories in China.

There are also a large number of stone inscriptions in Songshan, totalingmore than 20__, composed of famous calligraphers Yan Zhenqing, Su Dongpo, HuangTingjian and Mi Fu.

The world-famous Shaolin Temple is located at the West foot of SongshanMountain, 100 kilometers southwest of Zhengzhou, the capital of Henan Province.It is not only an important Buddhist holy land in China, but also a trainingcenter for ancient Chinese Kung Fu.

Shaolin Temple was founded in the 19th year of Taihe in the Northern WeiDynasty (495). It was built by Yuan Hong, Emperor Xiaowen of the Northern WeiDynasty, for the purpose of setting up batuoluoji, an Indian monk, to preach. In537 ad, another Indian monk named Bodhidharma came here. It is said that hecreated a set of simple unarmed fighting rules on the basis of Batas creation,which is called "Xingyiquan". He once faced the wall in the stone cave on wurupeak behind the chariot of Shaolin for nine years.

This is the origin of Shaolin Kung Fu. At the beginning of the 7th century,a small army of 13 Shaolin monks was famous for defeating the whole army of theSui Dynasty and rescuing the later Tang Emperor Li Shimin from prison. After Liascended the throne, he granted a great reward to a temple in Shaolin. He gave athousand hectares of land and a water mill. The monks who took part in the waralso had their own rewards. Shaolin Temple has been famous all over the worldsince then, known as "the most famous temple in the world", and has also becomea national training center for kung fu masters. In its heyday, there were morethan 3000 monks stationed here.

As Shaolin Temple has always been the center of rebel activities, it wasburned three times, the most serious of which was in 1938. A fire burned formore than 40 days, burning almost all the classical literature and records inthe temple.

Today, there are many pavilions and halls in Shaolin Temple, covering anarea of about 4047 hectares. The most interesting historical relics are themurals in the East Hall, depicting groups of monks practicing kung fu.

When you come to the gate of Shaolin Temple, you can see the plaque ofShaolin Temple hanging on the gate. It was written by Emperor Kangxi of QingDynasty.

In addition, the "talin" at the foot of the mountain to the west of ShaolinTemple is the burial ground of the monks who presided over Shaolin Temple in thepast dynasties since the Tang Dynasty, about 250, which is the most populargroup of talins in China.

The word "hutong" (胡同) means "water well"(水井) in Mongolian. The Mongolians keep thenomadic tradition of settling down around springs or wells. A hutong is the passage formed by lines of siheyuan (四合院, four-side enclosed courtyards). Strictly, hutong alleys are less than nine meters wide. Most hutongs in Beijing run in an east-west or north-south direction, with most houses facing south to take in as much sunshine as possible.

A standard siheyuan usually consists of houses on its four sides with a yard in the center. The gates are usually painted red and have large copper door rings. Usually, a whole family lives in compound. The elder generation lives in the main house standing at the north end, the younger generations live in the side houses, and the south house is usually the family sitting room or study.

Hutong joins hutong, and siheyuan meets siheyuan to form a block. Blocks join with blocks to form the whole residential constructions.

甲方(用人单位)名称：_______地址：_______性质：_______法定代表人(或主要负责人)：_______

乙方(劳动者)姓名： _______性别：_______现住址：_______居民身份证号码：_______导游资格证号码：_______导游证号码：_______

甲乙双方根据《劳动合同法》《旅游法》和有关法律法规规定，在遵循合法、公平、诚实信用原则的基础上，经平等自愿、协商一致签订本合同，并共同遵守本合同所列条款。

一、劳动合同期限

甲乙双方约定按下列 种方式，确定劳动合同期限：

(一)固定期限：自_______年_______月_______日起，至_______年_______月_______日止,其中，试用期自 年月 日起，至_______年_______月_______日止。

(二)无固定期限：自_______年_______月_______日起,其中，试用期自_______年_______月_______日起，至_______年_______月_______日止。

(三)以完成一定工作任务为期限：即以完成

一次带团工作(任务)为期限，自_______年_______月_______日起，至_______年_______月_______日止。

二、工作内容和工作地点

(一)乙方根据甲方安排，从事导游工作。经与乙方协商一致，甲方可变更乙方工作岗位。

(二)甲方安排乙方所从事的工作内容及要求，应当符合国家规定的劳动标准和甲方依法制定的并已公示的规章制度。乙方应当按照旅游法律法规政策和甲方安排的工作内容及要求履行劳动义务。

(三)乙方工作地点： 。

三、工作时间和休息休假

(一)甲乙双方经协商确认执行以下 条款：

A、标准工时工作制：乙方工作时间平均每周不超过四十小时，甲方应当保证乙方每周至少休息一日。

B、不定时工作制：经人力资源和社会保障行政部门批准实行不定时工作制的，在保证完成导游工作任务情况下，工作和休息休假由乙方自行安排。

C、综合计算工时工作制：经人力资源和社会保障行政部门批准实行综合计算工时工作制的，平均日和平均周工作时间不超过法定标准工作时间。

(二)甲方执行《中华人民共和国劳动法》第四章及国家关于休息休假的相关规定，保障乙方的休息休假权利。

四、劳动报酬

甲方应当依法以货币形式支付乙方工资，不得克扣或者无故拖欠。

(一)双方协商一致，按以下方式确定工资发放日和标准。

甲方以每月 日为发薪日。

明确试用期间的：乙方在试用期内的工资，不低于《劳动合同法》第二十条规定的标准，在此前提下，确定乙方试用期每月

元。

未明确试用期的，经甲乙双方协商一致，对乙方的工资报酬按照甲方依法制定的规章制度中的内部工资分配办法确定。或按以下方式确定：

(二)甲方通过参与旅游行业工资集体协商，建立完善导游薪酬机制，对乙方基本工资、带团补贴和绩效奖励等内容进行明确。

(三)甲方根据企业经营效益、当地政府公布的工资指导线、工资指导价位、工资集体合同和乙方的工作实绩，合理确定和调整乙方工资。

五、社会保险和福利待遇

(一)甲方依法为乙方办理社会保险参保等相关手续，缴纳社会保险费，甲乙双方各自承担相应的社会保险费用，属乙方个人承担部分，由甲方从乙方工资中代为扣缴，甲方接受乙方对缴纳情况的查询。

(二)乙方履行劳动合同期间，患病、负伤、因工伤残、退休以及女职工生育等社会保险及福利待遇，按照国家法律法规及甲方依法制定的劳动规章制度执行。

(三)甲方为乙方提供岗前培训和日常培训，注重提高乙方综合素质和导游服务质量。

六、劳动保护、劳动条件和职业危害防护

(一)乙方发生工伤事故，甲方应负责及时救治或提供可能的帮助。并在规定时间内，向人力资源和社会保障行政部门提出工伤认定申请，为乙方依法申办劳动能力鉴定，以及履行为乙方享受工伤保险待遇的相关义务。

(二)甲方应按国家相关规定，为乙方提供劳动条件和职业危害防护。

(三)乙方患病或非因工负伤的，甲方按照国家关于医疗期的规定执行。

七、约定事项

(一)因乙方工作涉及甲方商业秘密和与知识产权相关的保密事项，甲方可以事前与乙方依法协商约定保守商业秘密或竞业限制的事项，并签订保密协议，作为本合同的附件。

(二)由甲方出资对乙方进行专业技术培训，并要求乙方履行服务期的，应当事前征得乙方同意，并签订协议，明确双方权利义务，协议作为本合同的附件。

八、劳动合同的变更、解除、终止和续订

(一)经甲乙双方协商一致，可以变更本合同相关内容。

(二)履行合同期间，甲乙双方需解除或者终止劳动合同，应当按照《劳动合同法》第四章的有关条款执行。

(三)乙方存在被纳入导游诚信“黑名单”、被吊销导游证等情形的，甲方可根据企业规章制度的规定，依法解除乙方的劳动合同。

(四)固定期限的劳动合同期满前30日，甲方应将终止或续订劳动合同的意向通知乙方，届时办理终止或续订手续。

九、劳动争议处理

(一)甲乙双方因履行本合同发生劳动争议，可以协商解决。不愿协商或者协商不成的，可以按法定程序申请调解、劳动争议仲裁、提起诉讼。

(二)甲方违反劳动保障法律、法规和规章，损害乙方合法权益的，乙方有权向人力资源和社会保障行政部门投诉。

十、其他事项

(一)劳动合同期内，乙方实际居住地、联系方式等发生变化的，应当及时告知甲方。

(二) 本合同未尽事宜，按国家、省和州市有关规定执行，没有规定的，通过双方平等协商解决。

(三)本合同一式三份，甲乙双方各执一份，存乙方档案一份，自双方签订之日生效。

(四)本合同附件包括：

甲方(盖章)： _______乙方(签名)：_______

劳动合同签订日期：_______

导游年终工作总结范例

导游年终工作总结篇一

20xx年即将结束，只有在回首，导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工的前提。才能感觉时间的飞逝。只有回首，才知收获。

算算从事导游工作已有两个年头了。去年半年多的全陪工作，让我身心疲惫。曾经试图放弃，却有百般理由选择坚持。为了坚持，为了继续，我走进了金矿，加入了遂金这个大家庭。一年，经历了酸甜苦辣，留下了经验。20xx年1月份带的第一个地接团，这对之前从未带过地接团的我来说是一个新的挑战。加上对景区和线路的不熟悉，上团前异常的紧张。好在团是顺利带下来了。到目前为止，共带了六十三个团。以下对一年带团情况做总结：

一、熟悉线路，接团前做好充分的准备

a、出全陪前，先要了解目的地的情况，以及注意事项。(给地接导游团款时，要索要收据)

b、地接要了解各个景区的情况。特别是节假日。(问清餐怎么做，按桌还是按人，小孩是否含餐。关系到钱财时，发信息，以防事后发生纠纷时可以做凭证。)

二、用心服务，做旅游就是做服务

服务是关键。带团除了讲解就是服务。用心服务，无论客人素质高低，只要用心去服务总是对的。但服务并不等同于服务员。在餐厅就餐时，如果餐厅不是很忙，就没必要端菜送饭。有时候，遇到素质低的客人看到你做服务员做的事，他就会帮你当成服务员。如果餐厅很忙，那就有必要帮忙上菜。记得曾经出全陪时，有个很优秀的地接跟我说过，一个优秀的导游就是导游，不是服务员。服务也是要看情况和具体事情的。

三、注意协调，随机应变，以不变应万变

出现问题不能慌，要及时果断处理。七月份，带了一个团，矿里职工赴海南疗养。因种种原因，未召开行前说明会，导致车赴机场时，出现了一系列状况。虽然这事于导游无关，因为带此团的全陪导游是自己，所以，当时情况下，只有道歉和安抚客人情绪，尽力减少公司损失。

四、书到用时方恨少

很多时候会被客人一个问题问的哑口无言。一次带老年团，在讲到凯恩集团时，一位退休老教师问，王白浪是遂昌人吗?当时的我只能惭愧的说抱歉。我确确实实不知道王白浪是不是遂昌人。下团后，查资料才知道，他是遂昌本地人。对于一个遂昌有着重大贡献的人，我居然对他一无所知。如果平时到看看多了解了解，也不至于客人问起时，一问三不知的尴尬。

20xx年，对于旅游界来说是一个特殊的年份。新的旅游法在十月一号实施，这对整个行业来说无疑是个巨大的冲击。新法规定：为保障游客的消费权利，整个行程中不得进购物店。众所周知，在旅*业里导游的底薪极低，且无保障，工资的大部分是佣金。这也是一个公开的秘密。十一后，旅行社不得不提高导游的工资。但是真正提高多少呢?不得而知。

20xx年对我自己来说也是一个特殊的年份。第一次独立完成地接工作，第一次处理交通事故，第一次半夜带摔伤的老人去医院，第一次送机到机场，却发现关门。

很多人说，做三年导游，相当于走了三十年的人生路。虽然每个团的基本步骤差不多，拿计划单，接团，走行程，送团，报账。说起来每个团过程很简单，但每个团有不同。读万卷书，不如行万里路。旅途中的所见所闻都能让自己长见识。这是一笔难得的财富。

导游年终工作总结篇二

*年是不平凡的一年，*年我从学校走了出来，把两年里所学到的关于导游的知识运用到我的工作中，从理论转向实践。6月开始我在从事地接导游导游工作，时间不长，资力也不深，而感慨却颇多：

“导游”工作给我的生活带来了许多快乐，却也让我知道，“导游”不是一项简单的工作，与其他职业有一个显著的不同，那就是你必须与客人近距离接触，这自然使我们对服务的感触比一般人深刻。从某种意义上可以这么讲，导游职业的无穷魅力正是源于我们对服务的感知和热爱。

通过几个月的工作实践，我深深的体会到，取得了导游证，并不代表你就永远是一个合格的导游员，而是要不断的的学习、充实、提高。在旅游者的眼中，导游员应该是无所不知的“万事通”。导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工的前提。作为一个导游员就要“与时俱进”，永远保持积极的求知欲，以适应社会进步和发展的需求。更重要的是。我们自己千万不敢把自己当成“万事通”，要保持谦虚谨慎的态度，要切记“学海无涯”、“学无止境”，“人外有人，天外有天”，“三人行，必有我师”。

要时刻牢记导游的职责，认真学习《导游人员管理暂行规定》、《中华人民共和国国家标准导游服务质量》，努力的实施好旅游计划，作好联系、协调、讲解等服务工作。坚持“宾客至上、服务至上、为大家服务、合理而可能”的四大服务原则细致、热心、周到的作好导游服务工作。也就是一切工作以旅游者为出发点，以服务为出发点，时刻考虑旅游者的利益和要求，绝不能拒绝游客的合理合法要求。服务过程中要坚持“为大家服务”的原则，不能有亲疏之分，厚此薄彼，而应对每个游客都热情、周到、友好、尊重，不偏不倚、一视同仁。要坚持“合理而可能”的原则，在旅游服务过程中，要时刻关注游客的情绪变化，耐心倾听旅游者的意见、要求，冷静分析、仔细甄别，合理又能实现的，就努力的去做，如果没有作好或是已经错过机会，就想办法及时弥补，以求限度的达到游客的满意。

导游讲解服务是整个旅游服务活动过程中极为重要的一个方面，在导游讲解过程中，我认为“准确、清楚、生动”三者相辅相成，缺一不可，首先“准确”是首当其冲，至关重要的，在讲解过程中牢记“一伪灭千真”的教训，切忌胡编乱造、张冠李戴、信口开河，这样会使游客有被蒙蔽、愚弄的感觉，会引起游客的反感、责备。旅游者在旅游活动中“求知”是重要的内容之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望。其次，“清楚”是关键，在导游讲解中，清楚、简洁流利的语言表达，是导游语言科学性的又一体现。口齿清楚、言简意赅、措词恰当、组合相宜、层次分明、逻辑性强，避免使用生僻的词汇和滥造词汇，这是导游讲解基本的要求。另外，“生动”是调和剂，是创造旅游团队和谐气氛的重要手段。如果讲解过程中，语言平淡无奇，象和尚念经似的单调、呆板，会是旅游者感到索然无味，在心里上产生不耐烦或厌恶的情绪。而生动形象、幽默风趣、妙趣横生的讲解能够创造出美的意境，可调整旅游者乐观的心态、欢乐的情绪、浓郁的游兴，创造的是一种和谐、欢乐、积极、高昂团队气氛，给人的是一种美的享受。

导游年终工作总结篇三

新年的钟声即将敲响，转眼间已迎来了新的一年，在过去的一年中让我学会了很多，也让我懂得了如何待人处事，虽然在过去的一年当中曾有过欢乐，有过悲伤，曾一次次委屈的泪水打湿了我们的衣服可是我们都无愧于我们这一年的工作。

昨天我们还是一个在校的学生，而今天我们却成为了社会的一份子，在学校我们总是长不大的孩子，在老师的包含和容忍成长，而步入社会以后才体会到了社会的残酷性，再也没有了老师的包含和容忍，什么道要靠自己，在学校我们的想法很简单，可并没有想过工作以后面对的种种困难应如何解决，如何面对。

也许现在这份工作对于刚刚毕业步入社会的我们来说，有点苦有点累，可是我们还是很庆幸的得到了这份来之不易的工作。

也许在曾带团工作中，我们曾失望过、彷徨过，被游客的一次次刁难和冤枉、一些不公平的指责，没道理的批评，泪水在一次委屈的流了下来，但更多的是体会到了其中的美妙和欢乐，都说：微笑是的名片，当我第一次见到客人时我会用微笑面对他们，当我们告别时，他们脸上的笑容就是对我这一天工作的认可。我们是一个服务行业，服务行业的工作确实很辛苦，既然选择了这份行业，那么我们就要尽心尽职的做到。游客在我们心中永远是上帝，那么我们就要以他们为中心，从中也让我得到了很多的教训和启迪，思想境界得到了升华，与此同时也让我懂得了许多做人的真谛，这些东西在书本上中是学不到的，这些对于我以后的工作会有很大的影响，其中的酸甜苦辣使我得到了更多的磨练。

记得*总说过：既然游客掏钱来我们这请一位导游，那么就让游客觉得请我们这一个导游值得，所以再苦再累我们也要学会忍着。有时候派团我们有些人会去挑客人，说这客人不好带那客人不好带的，其实想想带什么样的客人都一样，我们都要用积极和热情的心态来面对每一位客人，客人是形形色色的，来自不同的省份不同的地方，我们更要以积极和热情的心态欢迎他们的到来，我们代表的不仅仅是我们个人，而有时候代表的则是一个地区乃至我们云台山的整体形象，祖国的大好河山美不美就靠导游一张嘴，那么我们既然是导游及更应该把我们知道的告诉游客，让他更多的了解我们美丽的大好河山。

也许在家中，我们每个人都是爸爸妈妈的掌上明珠，被爸爸妈妈宠着。而在学校，我们则又是老师心目中永远长不大的孩子。在他们的关心和呵护下，使我们成长着。但一下子让我们自力更生确实很难适应。昨天我们还是一个在校的学生，而今天我们却融入了神州这个大家庭中，再次感到很欣慰，导游永远是万人之中笑脸相陪的人，总之，俗话说的好，读万卷书不如行万里路，行万里路不如阅人无数，做好一个导游工作，对我们导游来说可以是终生受益匪浅的。

在此呢也要感谢冯总和自助游自驾游服务中心给予我这份工作和这次机会，无论在以后的道路中有多么崎岖，再苦再累也要坚持到最后，话说，不想当元帅的士兵不是好士兵，那么希望我们一起努力，为我们自助游自驾游服务中心创造更好的明天。也许在自助游自驾游服务中心会留下我们每个人的欢声笑语，

在以后的工作中，我会尽心尽职的做好自己的本职工作，虽然我并不是的导游，但我会进我的努力做好每一件事!

精选导游工作计划范文

青春易逝，展望，力求改变不足，能有更好的改变!突破自我，不断进步!因此，我为自己制度本年度的工作计划：

1、 遵守公司的各项规章制度，力求自身工作的高质量、高效率; 将所学、所看、所感与去年的工作经验结合起来，迎接新一年的旅游工作;对于导游工作，加强导游带团技能，丰富自身带团经验，以不变应万变;对于计调工作，熟练计调操作流程，熟悉线路流程，能以更优的价格和服务质量为公司业务员提供后备力量，尽量在最短的时间内提供最优的报价，注意协调工作;对于总部前台接待，熟悉散客线路、价格，时刻关注价格变化，及时更新电子屏信息;

2、 书到用时方恨少，加强学习，拓宽知识面，努力提高自己的文化素养，认真学习旅游专业知识以及相关常识提高导游带团技能、增强业务知识;我相信这也是众多导游所缺乏的;

3、 关注旅游业发展走向，从而在工作中对自身的不足加以调整，以较指定短期目标，逐步自我进步、自我突破; 随身携带一个小笔记本，把易忘但又需要特殊注意的事情随时记下强的针对性，针对不同群体的游客不同模式不同主题的服务

4、 对内完成每一次任务，对外尽自己的努力提高桑悦思国旅的声誉!

Dear visitors:

Everybody is good! Everybody call me weeks. Today, I take you to visit the Great Wall of world-famous. During the visit, please protect the cultural heritage, the wall graffito of the scribble not, not disorderly garbage.

Chairman MAO once said: "not a true man unless he comes to the Great Wall." As a Chinese people why dont we go visit? Right! Now we will go when men, mounted the former see head, after the end of the Great Wall. There is a touching legend about the Great Wall: intelligent and hardworking meng jiangnu, in order to find the officers and soldiers to catch to built the Great Walls husband, all the way to the Great Wall. After more than doubling about, but learned that her husband is alive dead tired! The news like a bolt from the blue, meng jiangnu cry for three days and three nights at the foot of the Great Wall, "bang" 1, the Great Wall in 800.

Now we are standing on the badaling Great Wall, stepping at the foot of the square brick, holding the stone on the wall. Tourists, look at the countless stone, a two or three one thousand catties, at that time there were no trains, cars, no crane, rely on countless countless hands, shoulders step by step, carry on the steep mountains. Look at these, you can think of the Great Wall is perhaps the epitome of many working people sweat and wisdom.

The beauty of the Great Wall, also dont say dont say it now, please walk to enjoy!

Cowherd Ferry

Cowherd Ferry, located on the Chengcha Lake is a stone across the river, which seems like a little bridge, helping people across the river. Because after crossing Chengcha River, one will be able to gaze until of the Weaver Girl Peak, so has its name. Their love story found evidence in Changbai Mountain. Moreover, The lying cow shaped boulder engraved with three characters "Cowherd Ferry". Today, many young people take photo here to show their unwavering love. It has become a love stone.