英文导游常用语【最新20篇】

Hello everyone！ First of all, on behalf of the travel agency, I would like to welcome you to Chaohu for sightseeing and sightseeing. I am your guide. Today we run this arrangement, the first in the morning tour of Hutian Shengjing temple, on Laoshan Island, on the way to swim Lake Avenue, Chaohu, Kameyama; Wei Li in Chinese restaurant, afternoon tour silver Ping Shan Scenic Area, the concept of the Millennium - p.suffruticosa, fairy cave, Spa Resort back rest. We Chaohu city is named for Chaohu, it covers an area of 9423 square kilometers, the total population of 4 million 500 thousand, under the jurisdiction of Lujiang County, Wuwei County County, Hanshan County, as well as the Juchao district boundary between Hefei and Wuhu in two cities, Hefei, Chuzhou, and the surrounding Luan, Anqing City, bordering the river, Wuhu, and Tongling Maanshan City, the three look relatively. Chaohu in the Shang and Zhou Jian Nan Chao, the spring and Autumn period to nest in Qin and Han Dynasties set Juchao Tang home, Chaozhou, later called the county, 84 years instead of Chaoxian, Chaohu City, in the 99 year the State Council withdrew the county of Chaohu City, the establishment of the prefecture level city of Chaohu.

Our Chaohu cultural landscape and the natural landscape is very rich, it is known as the garden of Anhui, Chaohu specialty is also very much, such as Chaohu Chaohu honey, Sophora japonica, fireworks, etc.. Now our car is driving on the Lake Road, the Lake Avenue is a set of tourism, flood control, traffic in one, in the 91 years after the flood that began to build up, a total length of 53 meters, then you can see the left is our Chaohu lake water, 800 square kilometers, lake the 23 towns are surrounded by three County District, and Lujiang County, Feidong County, Feixi county and Juchao district. We Chaohu and Dongting Lake, Hongze lake, Poyang Lake, Taihu and are known as the five largest freshwater lakes, and we Chaohu in the five largest freshwater lakes are the smallest. Chaohu, also known as the coke lake. It is said that in ancient times of Chaohu, a small white dragon without rainfall except sweat, sweat, made tiantiao, was the emperor censureddescends to earth, when coke Laoshan saved, the small white dragon at the focal Laoshan life-saving grace, so he told the emperor to trap nest the matter, and inform all the neighbors in Laoshan coke so, all the neighbors to Mian victims, however, but when the coke basking by neighbor delay the chance to escape flooded, the daughter also lost a pair of shoes in a hurry to run and was flooded, and later people to commemorate the focal basking spirit, will be in the lake called coke lake. The coke is made of a mu Laoshan, daughter turned into a mountain, one of her shoes into the shoe hill.

Of course, this is just a myth of Chaohu. The real Chaohu formation is of course the result of the movement of the earths crust. The three treasure of our Chaohu is silvery fish, white rice prawns and crabs. Chaohu lake basin is mainly Yuxi River and Yangtze River flows through their cattle Tunhe. Laoshan island covers an area of 0.86 square kilometers, 105 meters above sea level. The tower that we see now is the Wenfeng tower. There was a sharp peak around Laoshan, Luzhou champion. In order to verify the Ergui Luzhou Fu Yan Song, in the Ming Dynasty for four years (1631) built four storey tower, after the peasant uprising and stop work, to the four years of the Qing Dynasty (1878) Foreign Affairs Minister Li Hongzhang and Juan, built three storey tower, the tower has seven floors, eight horns, 51 meters high, 133. The tower post carved 802 Buddha statues, stone tablets 25 questions. There is a poem in Guo Ruomus Poems: yaokan Chaohu Kingnet, love aunt hair like oil, namely, second aunt basking.

莫高窟这个名称最早出现在隋代洞窟第423号洞窟题记中，其名称的由来众说纷纭，莫衷一是，大抵有三种说法：其一，是说菲高窟开凿于沙漠的高处而得名，在古汉语中沙漠的漠和莫高窟的莫是通假字;其二是说从藏经洞出土的文书和许多唐代文献都记载，唐代沙州敦煌县境内有漠高山、漠高里之称，据此考证，鸣沙山在隋唐也称漠高山，因此将石窟以附近的乡、里名称命名;其三是说在梵文里莫高之音是解脱的意思，莫高是梵文的音译。

故事

莫高窟创建于前秦，关于莫高窟的创建由来啊，有这样一个故事。longlongago，有一个叫乐樽的和尚云游到鸣沙山下，这时正值黄昏，太阳就要沉落在茫茫无际的沙漠之中了，他又饥又饿，茫然四顾，在向东方远望时，忽然看见三危山高耸的峰顶在夕阳的映照之下，金光闪闪，好似有千佛在其中显现。和尚一下子被这奇妙的景象惊呆了，欢喜万分，立即顶礼膜拜，并许下了造窟的誓愿。他随即化缘，开凿了第一个洞窟。消息不胫而走，很快传向了四面八方，于是就有许多善男信女前来朝拜。后来又有一个叫法良的禅师，在乐樽开凿的洞窟旁边又开凿了一窟。但是时至今日，人们已经无法弄清最早开凿的究竟是哪两个洞窟了，因为到唐代时候，这里开凿的洞窟已经有一千多个了。也难怪人们会把莫高窟成为千佛洞。

概况

莫高窟已经有1600多年的历史了，壁画45000平方米，塑像2400余身，现存洞窟491个，理所应当的以它创建年代之久。建筑规模之大、壁画数量之多、塑像造型之多、保存之完整，其艺术价值之博大精深而闻名天下，享誉国内外。

壁画

说到莫高窟，不得不说的是她的壁画。莫高窟壁画就像一座巨大的美术陈列馆，向人们讲述着神秘高深的宗教艺术。壁画内容主要有尊像画(佛、菩萨、天王像等)、宣扬西方极乐世界的经变画、佛经故事画、佛教史迹华等等。壁画有的反映生产生活社会生活，有的反映衣冠服饰建筑造型，有的反映音乐舞蹈杂技各种艺术，总之就是人间百态尽在其中。也为我们了解古代人打开了一扇窗口。莫高窟的壁画艺术是龙门、云冈石窟所没有的，是世界上任何石窟寺所无法相比的，它是莫高窟艺术的精髓。如果所45000平方米壁画一张张连接起来将长达25公里，要把这些壁画哪放在路边的话，可以构成个从市区到莫高窟的一条长长的画廊。其规模之宏大，题材之广泛，艺术之精湛，被日本学者称之为一大画廊法国学者称之为墙壁上的图书馆正如一位学者看了莫高窟后感慨的说：看了离煌石窟就等于看到了世界的古代文明。

飞天

飞天是莫高窟的另一个精华。在莫高窟的众多石窟中，都绘有大量的飞天形象。飞天，是佛教中乾达婆和紧那罗的化身。乾达婆是天歌神，在佛国里散发香气，为佛献花供室;紧那罗是天乐神，在佛国里奏乐歌舞。他俩原是古印度神话里的一对夫妻，后被佛教吸收为天龙八部的众神之一，就职能不分合为一体变成飞天了。敦煌飞天的风格特征是不长翅膀，不生羽毛。那靠什么飞呢?是借助云彩，凭借飘曳的衣裙和飞舞的彩带凌空翱翔，可谓千姿百态，千变万化，婀娜多姿，曲线优美。难怪有人会说，中国女人对S型完美曲线的狂热追求是源自这里呢!

总结诚实守信

莫高窟堪称世界最大的艺术宝库之一。是举世闻名的佛教艺术宝库，所以我一个小小的导游肯定有很多地方涉及不到，不妥之处还请大家多多指教。

旅行社导游个人工作总结

现就一年的出团工作总结如下：

一、遇上你是我的缘

面对着重重复复的线路，如果心态没有调整好，就会失去了激情，对客人的宣传不够，就会使他们在游玩中拾获不到快乐。而我，总是想着每一次去，和的是不同的人，可以结交更多的朋友，也许他们可以不记住行程，但一定会记得我，因为我常常拿自己的名字做文章，所以认识我的人，他们不经意的话语中一定能想起我(这个秘密保留)。另外，总把他们当朋友一样而不是我的客人，对待朋友，我都是以最真最诚去为他们。对我来说，遇上他们是我的缘。

二、相逢是首歌

每天总在变换着城市，出门在外，或大或小总会遇上某些事，做为全陪，我认为除了沉着冷静把事情处理好并不是就是最厉害的，而是做到不去对其他社评判别人的失误，也不要谈论某个人某个地方上做得对与不对，如果有意见，直接和当事人说，互相之间吸取，然后进步。事实上，在我心里，有些事也弊闷了好久，久得不想形成文字，久得让它随着时间流逝。

三、我和草原有个约定

每次的相遇相逢相处是那样短暂的几天，却是永远的开始。每次的行程对客人来说显得那样的匆忙，有时他们在犹豫间就造成了后悔，某件东西没有买，我就会记在了心里，下次有机会的时候，我就会联系他们，然后帮他们把遗憾抹去。试过从云南带皮箱，泰山敢当石，托朋友从香港带药品……

四、永远是朋友

下了团，挥挥手，也许某天会在某条街某个路口撞见，一声问候一句轻叹曾经的快乐与不足，又或者常常电话里不经意的问候。也许我常常会忘了问候，并不代表就会忘掉，你的一个电话也许有时喊不出名字，却还是会记得哪个脸孔属于你，也或者哪个声音是你专属。而我的微笑总会让你无从责怪，^_^。

歌声悠悠，心却也会愁怅，每次的出行，我都会看到自己需要努力的地方很多，也许我不是最优秀的，但我相信我却是最用心的。在今后的导游路上，我要不断地充实自己，扩大旅游知识面，增强语言种类，做好做细每项工作。

扩展阅读：

工作总结注意事项

1、热爱本职工作，熟悉业务热爱本职工作，事业心强，是做好工作的前提，也是搞好总结的基础。写总结涉及本职业务，如果对业务不熟悉，就难免言不及义。

2、坚持实事求是的原则

总结是对以往工作的评价，必须坚持实事求是的原则，就像陈云同志所说的那样，“是成绩就写成绩，是错误就写错误;是大错误就写大错误，是小错误就写小错误”。这样才能有益于现在，有益于将来。夸大成绩，报喜不报忧，违反作总结的目的，是应该摒弃的。

3、重点在出经验，找规律

总结的最终目的是得出经验，吸取教训，找出做好工作的规律。因此，总结不能停留在表面现象的认识和客观事例的罗列上，必须从实践中归纳出规律性的结论来。毛主席有句名言：没有调查就没有发言权!说的就是经验的客观重要性!

此外，还必须注意工作总结写作结构要遵循的三原则：全面、紧凑和精炼。

转眼间半年的时间又在不经意间从我们的身边匆匆消失了，导游年终个人总结。这半年的时间也让我学到了很多的东西，“导游”工作给我的生活带来了许多快乐，工作的时候带着来自四面八方的游客，当这些四面八方的客人称赞长沙的时候，心里就特舒服，特有成就感。虽然，干导游这一行并非我的初衷，然而很快我就发现：自己还是适合干导游这一行的，因为我喜欢这个职业。

在不断的实践当中我也总结了一些经验，也发现了不少问题。我所面临的最大问题就是知识面不够广，有时候客人问我问题的时候，我真的是不知道从何答起，这时，我就会给客人说，对不起，这个我不会，我可以回去查一查。因为我不想用瞎编乱造来糊弄客人。虽然会江郎才尽的感觉，但这也是很多人经常会遇到的问题，导游知识就好比是非文化大超市，要上知天文地理，下知鸡毛蒜皮，如果一个人有一桶水的知识和能力，再去做一杯水的事情，我相信就会做得很出色。在想要达到这个效果之前，我就必须不断的努力，学习，学习，

接下来xx年x月的时候带了一次长韶团，由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，以下是我带团来的大致小结：

1：熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2：服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

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扬州大明寺位于江苏省扬州市蜀冈中峰，唐天宝元年(742年)，名僧鉴真东渡日本前，即在此传经授戒，该寺因以名闻天下。 大明寺及其附属建筑，因其集佛教庙宇、文物古迹和园林风光于一体而历代享有盛名，是一处历史文化内涵十分丰富的民族文化宝藏。 千年古刹，历经劫难，终获新生。隋朝仁寿元年(620xx年)，皇帝杨坚为庆贺其生日，下诏于全国建塔30座，以供养佛骨，该寺建“栖灵塔”，塔高九层，宏伟壮观，被誉为“中国之尤峻特者”，故寺又称“栖灵寺”。

唐朝鉴真法师任大明寺住持，使大明寺成为中日佛教文物关系史上的重要古刹。唐会昌三年(843年)，九层栖灵塔遭大火焚毁。后经僧人募化重建，但屡有圮废。 北宋庆历年间，欧阳修任扬州太守时建平山堂。明万历年间，扬州知府吴秀重建大明寺，崇祯十二年漕御史杨仁愿再次重修。清康乾盛世，大明寺扩建为扬州八大名刹之首。清乾隆三十年(1765年)，乾隆巡游扬州，改题“法净寺”。然而咸丰三年(1853年)，寺庙又毁于太平军兵燹。此后，大明寺几经修建，规模渐大。现 寺为清同治年间两准盐运使方浚颐建。

1949年后以后，人民政府认真贯彻落实宗教信仰自由政策，多次整修扩建这一南朝古刹。1958年，大明寺被列为江苏省保护单位。 “文化大革命”时期，“红卫兵”以“破四旧”为名，要砸烂寺庙内佛像。周恩来紧急电谕，命令坚决保护大明寺古迹。地方政府及时封闭了寺庙，使古刹幸免于难。1979年，寺庙全面维修，佛像贴金，大明寺焕然一新。1980年，为迎接鉴真大师回国巡展，复名“大明寺”。

Old Summer Palace is located in the western suburbs of Beijing City,Eastern Haidian District. The original Qing Dynasty a large Royal River, coversan area of about 5200 acres, the layout is inverted triangle, a total area of350 hectares. Old Summer Palace " garden of gardens " good name, it was built inthe Qing emperor Qian Long years, the original pavilions, terraces and openhalls at more than 140, a total area of 3500000 square meters. Its land areaand the construction of the Imperial Palace, water area and is a the SummerPalace.

The history of Old Summer Palace, is composed of Old Summer Palace,Changchun Garden, Yee Spring Garden ( Wanchun Garden ). Three Park tightlyadjoin, commonly known as the old summer palace. A total area of 5200 acres (350 hectares ), the entire range of larger than the the Summer Palace nearlyqianmu. It is feudal emperors in Qing Dynasty more than 150 years, by creatingand operating a large Royal palace. Yong Zheng, Qianlong, Jiaqing EmperorDaoguang, Xianfeng, five, had been living in the Old Summer Palace leisurelyenjoyment, and in this holding assembly, and politics, it is similar to theForbidden City ( the Imperial Palace) as the political center of the country,was clear Dili special called " Royal park ".

Old Summer Palace was originally granted to his four son of emperor KangxiYin Zhen (later emperor Yong Zheng the garden ). Kangxi in forty-six years thatthe year 1707, park has begun to take shape. In November the same year, EmperorKangxi had at the Old Summer Palace tours. The emperor Yong Zheng ascended thethrone in 1723, expanding the original Grant Park, and in the South Parkbuilding be open and aboveboard Temple main hall and the cabinet, and in six,the value of real military department, to avoid the " Royal master ". In the 60year of the reign of emperor Qian Long, one day, old summer palace construction,repair, dredges the water shift stone, silver million fee. In addition to hisold summer palace built on local, alterations, and the East New Changchun Park,in the southeast of adjacent incorporated Qi spring garden. In the thirty-fiveyears to 1770 three, the Yuan Ming garden pattern is formed basically. Dynasty,mainly on Qi spring garden was renovated and the extension of the building,which became the main garden occupies the place of one. Daoguang Dynasty, statedeclines, shortage of financial resources, but rather from Chaenomeles,Xiangshan, Yuquan " hills", furnishings, Jehol and Magnolia summer hunting,still did not give up the three Park renovation and decoration.

Old Summer Palace, garden not only known, but also a collection of theRoyal Museum, very rich, is a cultural treasure house. Hugo once said: "even ifthe ( French ) all Notre Dame all the treasures together, the same can not belarge and magnificent Huang Museum comparable to the east. " The luxuriousfurnishings exquisite, has a large collection of art treasures. According to theOld Summer Palace seen Westerners description, " Park splendid brilliant scene,not to can trace the color so called, nor the Europeans can see ". " All kindsof valuable treasures, are accumulated in the Royal Cottage Hotel, numeroushouseholds. " The finest sandalwood carved furniture, exquisite ancientporcelain and enamel bottle lamp broken lines, Zhijin silver brocade fabric,carpet, leather, gilded gold French clock, exquisite Old Summer Palace layout,gem embedded hunting figure, landscape character true to life likeness of theplaque, and their various other artistic products and a variety of Europeanlustrous and dazzling. Ornaments, have everything that one expects to find.

Old Summer Palace is the artificial creation of a grand scale, thebeautiful scenery of the landscape. Flat mountain and water purification,landscape architecture, plant more trees and flowers. In the discontinuoushills, winding surface and pavilions, winding corridor, island, bridgeembankment, the vast space into a size of more than 100 landscape encircle,interest varied scenery group. The water park is about three 4/10 of the totalarea of the park, on the ground in artificial cut the medium small surface, bycircle rayon flow channel is connected in series with a complete water system ofrivers and lakes. Park and decorated with stacked has greatly small hill 250,and drainage combined with mountains, water, hill because of live water, formedthe mountain complex water transfer, layer upon layer of garden space. Theentire landscape as Jiangnan like smoke blurred, true it may be said: Althoughpeople do, since the days of the wan.

Old Summer Palace embodies the ancient Chinese gardening art essence, wasthe most splendid large-scale landscape. The emperor Qian Long said: " it is YaoBao Kobold region, Emperor Yu tour, no more than this ". And gardens in theworld history of architecture also occupies an important position. Itspopularity to Europe, known as the " garden of gardens ". The famous Frenchwriter Hugo in 1861 had this to say: " you just imagine it is a thrillinglonging, as the Moon Castle like building, Summer Palace ( the Old Summer Palace) is a building. " People often say : the Greek Parthenon temple in Egypt,Pyramid, Rome Coliseum, Oriental palace. "It is a matter of the incomparablemasterpiece as the acme of perfection ".

Old Summer Palace the world garden, to ten years Xianfeng, in 1860 October,by British and French troops barbarian raid burned down, become Chinas modernhistory of humiliation history page.

Now the Old Summer Palace Ruins Park, the site for the theme, forming asolid history and full of vibrant garden atmosphere a unique combination oftourism landscape, not only has the important political and historical value, itis a unique tourist destination. The tragedy of Old Summer Palace was destroyed,was the symbol of national humiliation, the rebirth of the Old Summer Palace,has become and will continue to make efforts to become the Chinese nation, thetestimony of increasingly thriving and prosperous. With the introduction ofspecial planning, 20___ basically completed the Old Summer Palace Ruins Parkgoal has been clearly shown in front of us.

We firmly believe that a green Old Summer Palace will become a bright pearlof green Olympic Games; a basic integrity of the Old Summer Palace will become abright spot of humanistic olympics.

2016年导游工作计划精选

工作举措

1、加大旅游基础设施建设。加大对乡村旅游及农宿文化点基础设施建设力度。在实施农村基础设施、生态建设、乡村改造、环境综合整治等项目时，尽量向乡村旅游及农宿文化点倾斜。想方设法，争取项目，争取资金，加大基础设施建设，提升旅游承载功能，让游客玩得开心、住得舒心，吃得放心。

2、加强旅游参观学习力度。结合旅游农宿文化建设，加强旅游从业人员学习培训，举办旅游从员人员培训班，并组织相关人员外出参观学习，借鉴先进经验，逐渐提升我乡旅游业发展的整体水平。

3、加大旅游宣传推介力度。利用各种媒体，加大对旅游项目的宣传、推介、包装力度，扩大影响力，增强吸引力。大力营造适合农宿文化乡村旅游发展的社会环境，培育品牌、树立典型、加大宣传、引导带动乡村旅游的发展,促进农民增收。

最新旅行社导游实习报告范文

一、实习单位和实习时间和实习目的

实习单位：长沙虹运旅行社有限公司

实习时间：20xx年3月-20xx年6月

实习目的：通过顶岗实习使我们熟悉旅游线路，了解和掌握导游员带团的全过程和讲解技巧以及培养与锻炼处理突发情况的能力等导游服务的具体工作流程。

二、公司简介

长沙市虹运旅行社有限公司是经湖南省旅游局批准成立,长沙市工商局注册,由从事旅游事业多年的专业人士和一批有志从事旅游业的新秀组成,许可证号为:l-hun-gn01118.长沙市虹运旅行社拥有一批经验丰富、业务娴熟的旅游管理人员以及持有国家导游证、大中专旅游专业毕业的优秀导游队伍.丰富的旅游工作经验奠定了我们在业内较高的业务水平;朝气蓬勃的工作热情、热心、亲切的良好服务意识确保了我们优质、高效的服务质量;透明的产品、优质的服务、低廉的价格代表了"虹运之旅"服务大众的企业宗旨，与各地旅行社、酒店、航空、铁路、客运都有很好的合作关系。并致力于老年旅游的发展，在浏阳市老年协会有分部。为打造金牌“老年旅游”而不懈奋斗!

三、实习内容和案例分析以及心得体会

(—)了解旅游行业的操作流程

每个行业是复杂的也是简单的，是丑恶的也美丽的。到底情况怎样结果如何那就要看你是以一份什么心态去面对了。磨练与磨合是绝对少不了的!谁也别想逃脱!通过实习通过实践通过观察通过信息的交流对于旅游行业是渐渐明朗清晰。首先基本的旅行社分为国际社与国内社。然而国际社又分为出境入境一起与只经营入境的国际社。国内社基本分为组团与地接，然而又有专门的地接国内社与组团社一般又组团又地接的国内社中做得出色的很少!而且旅行社中又有专门散客拼团的同业操作中心也就是所谓的同行批发了。现在的旅行社中计调也不再是以前那种国内出境团队一起一个人操作现在是每条黄金线路都又一名专线计调。所以也是意味着旅游行业在随着市场经济的发展而在变化。然而作为一名导游员首先就要了解这些信息然后想成为一名合格的导游员那就首先要完备导游服务知识。再实践中我得出一条经验那就是：一份精彩动人的导游欢迎词是非常非常的重要!这其实也是所谓的“第一印象”。第一印象的好坏决定你接下来工作的进展。不管是去上团还是去应聘都非常的关键。因为导游欢迎词一讲出来，你这个导游的基本水平别人大概也是摸个七八成了。“有阳光的地方总有阴影”每个行业都有它“灰色”的一面。旅游行业就是这样。游客就是我们的衣食父母。演员的衣食父母是看客，司机的衣食父母是乘客，饭店的衣食父母是吃客。对于我们导游来说，衣食父母就是游客。我们导游就是靠游客领工资，拿薪水，吃回扣，收小费，严肃地打劫他们口袋里的人民币。但是人生在世，不能对不起父母，为人处世，也不能对不起自已的衣食父母，更不能为了利已而损人，我觉得这应该是所有人的做事原则，也包括我们导游!

(二)导游是一份痛并快乐着的职业

玉不琢不成器，人不打击不成长。一开始我的导游路是走的比较顺畅的但是世界上就是没有那么简单那么容易的事。“到底是兼职还是专职?”“到底是去实习是每天上班不包吃不包住还处于最底层看脸色没啥人搭理你还是在宿舍待着偶尔带几个最简单的团队”“到底是否从事旅游业!?”我想我终究是个不服输不屈服的人!我还是挺过来了!真的不晓得那段灰色的日子是怎么过来的。一个人在宿舍不管刮风下雨下雪去上班，上班了就是打杂还搞卫生!我想，暴风雨要来就来的更猛烈些吧!多谢我的妈妈!毫无条件毫无保留的支持我鼓励我!

风雨彩虹!铿锵玫瑰!风雨过后就会有彩虹的!我要感谢那些心智的磨练与给我积累的知识与收获!下面讲讲我正式的进入状态，在带团过程中遇到的案例。有过彷徨、无赖、坚定与成熟。首先说说我的北京单飞单卧六日游吧。其中入住第一晚领队夫人就头痛发烧加中暑症状。刚刚不舒服那时是10点左右12点左右我不放心再去问候的时候我看到那情形根本明天游不了景点了。我当时意识到情况的严峻性。劝着客人一定要坚持不要怕累，把她扶了起来帮她穿好鞋这时通知的酒店负责人还有一个年轻的客人也来了一起把客人送到了附近的医院。搞这搞那，后面留下领队照顾他夫人我们1点30才回酒店睡觉。明天五点又的起来。隔天是游故宫博物馆很大很长那时候我是特别注意游客，随身带了个口哨专门集合的时候使用。到了天安门和烈士纪念碑时由于地陪在此安排的参观时间稍长导致大部分客人提前40分钟到达集合地点只有一对年轻的夫妇没有到。但是电话也是联系不上。北京的地陪不怎么样挺黑的。但是我想作为全配我还是要带好我的团队吧。首先我就跟大家说明时间还没有到点然后夸奖他们再一个就是当着他们面联系那两位客人。接着兴致大发。带动他们一起在天安门广场唱起了我们家乡的民歌《浏阳河》。那是一个激情澎湃啊!客人回来还给我写了表扬信!这是我第一次出全陪给了我莫大的鼓舞哦!

案例分析：客人生病一定要放在心上尤其是领队家属类的。因为领队家属生病必定影响领队，而领队又是控制整个团队的关键人物!关于时间的提前与延误，首先就应该合情合理的解释然后采取补救措施。

那么如果是做地接及带领省内客人那就有很多的注意与学习的方面了!不管是全配还是地接最主要的还是讲究一个带团的节奏。处理协调各方面各行从业人员各地位年龄层次的关系!我这次只是讲了我的成功一点的案例其实还有很多细节方面的彷徨!希望处理事情来越来越成熟!加油!

(三)导游的希望和游客的期盼

现在旅游行业虽然是越来越规范了，但是卖团、负团费操作、零团费操作、交人头的情况多着呢!导游的待遇也不咋样!不与导游签就业合同不买五险一金的比比皆是!希望只是希望!如果是作为游客，一定也是希望自己遇到一名优秀得力的好导游而不是导购行的导游员吧。我不喜欢强迫客人消费我希望有那么一天我能得到全团客人的小费!其实照今年的旅游势头来看，行业是越来越规范了导游待遇是越来越好了景区也越来越规范了客人的消费意识也增强了。属于朝阳产业的旅游业一定会才像太阳一样光芒万丈!以后我能在上团的时候告诉客人：对于做好一名导游我很有信心!我相信!

又到了一年一度的导游证年审时间。我是一名新导游，年审对于我来说很新鲜，也是对于我导游工作的一种检验，这次的年审是通过网络视频学习完成的。仔细看完各位位专家的讲解，让我感触颇深，体会到了导游工作的内涵与精华，以及需要注意和学习的地方，充分补充了自身的欠缺。这不仅是对我们从事导游行业者的上一年总结和对下一年的展望了，更是一次发现自身不足和学习的机会。无可否认我们导游人员的工作是辛苦的：在风吹日晒的时候，在别人休息的节假日，在人们呼呼大睡的凌晨，可能我们正忙碌着。我们的职业幸苦是必然的，但我们苦中一样带着甜。我们可以饱览祖国的大好河山，我们可以广交良师益友，同事还能解决自己的生计问题，更重要的是能给客人带来快乐，同时让自己也收获了一份职业的满足感。

通过这三天的听课学习让我明白懂得了好多道理，要做一位合格甚至优秀的导游员并非一朝一夕的事，我们平常都认为只要客人不投诉，自己能挣到钱，带完团就可以了。却不知其中有多少地方存在着不足。在接到计划直至最后的送团结束这个过程中的许多细节可能会被我们忽略。如果你态度不端正，就不会很认真的带团只是敷衍了事，如果你做事不拘小节完全一个马大哈，游客怎么可能信得过你呢。给我们自己找好一个定位，要有服务的意识，游客是我们的上帝是我们的衣食父母，但我们又得做到不卑不亢。我们导游员应该做到：谦逊礼让，待人热情，举止端庄，文明讲解，遵约守时，尊重他人，善始善终。导游是一个杂家，在提高自身修养素质的同时对文化要求也比较高，涉及的领域极其广泛，要上知天文下知地理，历史上下五千年……就拿讲解来说，我们即使肚子里没什么货，导游词可以不完整，但我们要有自己的亮点和特色。在语言方面要做到：现场感、讲故事;导游要贴近游客、贴近生活、与游客互动。

时间匆匆过去，通过这一年的时间，我决定在接下来的工作情要做到如下标准：

1.在带领旅游团游览景点过程中，不再只是单一的讲解景点历史，而是应该穿插各种名人掌故，风俗习惯，不断提高本人的服务理念。

2.加深与游客的交流，在最短的时间内融入到游客当中。并像陪伴家人一样对待全团每一位游客，尽量满足游客所提出的要求，虚心听取游客的建议，以最好的服务让每一位游客开心而来满意而归。

3. 在工作过程中，不断的向别的前辈学习，借鉴先进的带团模式，充实自己文化修养，进而提高自己的业务能力。

4.在接到接团通知的情况下，提前做好行程计划，与全陪或领队及时沟通，以便在第一时间掌握本次团队的第一手资料，从而更好的安排时间与行程，以避免因沟通不及时导致的时意外状况的发生，而导致游客的不满。

以上几点是我个人在这一年工作中学习和总结出的经验，同时经过这一年的工作也锻炼了我自己的协调办事能力和文字言语表达能力等方面，但是还存在很多不足我相信在接下来的时间中我会很好的提高自己。

"I believe in fourth grade childrens shoes should have learned the lesson" into the lijiang "! Theres a phrase in the text said: lijiang, is a magic and beautiful land. Its magnificent mountains and rivers, the ancient town, is famous for its simple morals. And today I will walk into this magical and beautiful ancient city of lijiang.

But when I go to lijiang, lijiang but I think so, yes, the commercialization of lijiang has lost the original simple appearance, but in the beam river town I found: every streams around the door, household weeping willows "jiangnan the taste of the old town. Listen to mom and dad: lijiang naxi people living, and the beam river town is located in the north of lijiang, is the earliest settlements, naxi ancestors. I also listen to them in the beam river town scenery and eight, respectively is: the night market firefly, dragon full moon, snow-capped mountains reflected, broken stone on the sound, sex, xishan red leaves, relatives encrinite night and tsing lung bridge. When I saw the beautiful simple beam river town, I show mom dad excitedly: "mom, look! This is what I imagine the appearance of the ancient town of oh! Water flows in front of the door, and set up the Bridges on the water! Here is really great! I cant help out a Du Xunhe about suzhou amorous feelings of the "small bridge, flowing water, somebody elses" poem: "jun to see gusu, the somebody else all pillow river. The ancient palace gets less, besides small rest more. The night market to buy ling lotus root, spring ship yee. Away the moon night, acacia in fishermans song......"

Lijiang ancient city is Chinas famous historical and cultural city and the world cultural heritage, and mus residence is the "grand view garden" of lijiang ancient city culture, not only is the birthplace of naxi ethnic leaders woods tusi! And woods also is known as a knowledge and literature gifts keep instrument.

46 mu mus residence covers an area of great, have so big! Wooden arch on the book "rain lasts four words," is the partial tone of naxi language "study", reflect the heart sense of the naxi ethnic promoting knowledge and wisdom. Everyone is impression of wangfu sits, only mus residence is sitting west toward the east. Ancient city of lijiang around mus residence to expansion, without walls, according to the guide, because LiJiangCheng original owner surnamed wood.

Mus residence is a magnificent architectural art of garden, it fully reflects the central plains in Ming dynasty architectural style, embodies the spirit of naxi nationality recruitment of multicultural open.

Turn for a day, everyone is tired and hungry, so we found a restaurant nearby and went in! I saw in the restaurant worthy of the name useless (which is inside a wooden bucket has a lot of rice!) Ate the naxi grilled fish and MAO blood flourishing......"

Look at this is blood flourishing, MAO useless and naxi grilled fish that looks great!

一年来，__旅行社在上级主管部门的关心支持下，在我公司全体员工的共同努力下，在业务开展，公司形象等方面取得了长足的进步。具体来说，有以下几个方面的工作：

一、树立品牌，努力塑造企业文化和企业形象

20__年是__旅行社成立两周年，我们从高起点打造“__旅游”企业形象。首先，投入资金对旅行社的办公场所进行装修，并巩固有利的地理位置，更换大形象广告牌，利用报纸等作宣传，倡导“__旅行走遍神州”的主题。在公司管理上，建立健全一整套的规章制度、业务操作流程、服务细微标准，让客户和员工耳目一新，充分了解__旅行，从而接受__旅行社，最后选择__旅行社，这样人气和业绩随之而来。

二、以人为本，努力培养团队精神

企业竞争最后是人才的竞争，要想培养人才，留住人才，就必须以人为本，形成自己的企业文化。我们坚持培训自已的人才队伍，面对大部分毕业生的员工队伍，花大力气进行企业文化的宣导，业务知识的培训以及业务能力的考核，并与收入紧密挂钩，只要在业务水平和服务素质上通过系统正规培训，使之得到提高，就是一名优秀的员工，就对企业有归属感。同时努力培养团队精神，形成凝聚力，我们在平时的工作中营造一种和谐相处的氛围、互相学习、互相帮助。有困难大家一齐来克服，经常组织一些集体活动，形成一种非常难得的团队精神。今年我们专门组织了导游、计调及安全方面的培训。今年总经理组织了5次处出考察踩线。对我培养我公司员工的工作氛围和团结互助精神起到积极的作用。

三、努力拓展业务，树立优质服务。

旅游业作为一个中间产业，对经济有很强的推动作用。旅行社的业务分为：地接、组团两大主业。地接业务对旅行社来说利润很低，经济效益差，很多旅行社不愿做，甚至放弃，都往组团业务上发展，但我公司以宣传我县旅游为已任，投入人力、物力努力做好地接业务，争取做大做强，一是可以扩大品牌知名度以带动组团业务;一是可以实实在在为我县旅游做贡献。一年来接待地接人数近千人。

四、树行业新风，引领旅游新潮流。

目前我县旅行社共有十几家之多。大家都靠组团业务来支撑，竞争异常残酷。出现了许多采取不正当手段竞争的情况。送礼、拉关系、低质低价抢业务。造成了极坏的影响，面对这种局面，我公司加强内部管理，狠抓质量，从导游培训，到计调出去踩线，到业务员职业道德培训，把好关口，不做低质低价团，不靠请客、送礼、拉关系做业务，转变成靠品牌、靠服务、靠创新来吸引客户，推出新的线路，都受到了客户的欢迎，取得了较好的经济效益和社会效益。推出高品保产品来吸引客户，加强与客户的沟通、回访。

但我公司毕竟还年轻，有些方面还不尽完美。面对未来，我们充满了信心和激情;我们的目标是一流的旅游品牌，我们的目的是真正让消费者享受到满意的旅行服务。

Welcome to CHINA, Welcome to SHENZHEN Please sit back and relax, Your luggage will be sent to the hotel by another bus,so you do not have to worry about it.

Let me introduce my team first. Mr x is our driver,He has 20years of driving underhis belt, so we are in very safe hands. I always call my English name is _,my Chinese name is _,you may call me _ or Mr_, which is my family name. we are from SHENZHEN OVERSEAS INTERNATIONAL TRE SERVICE,On behalf of _and my colleagues, I ’d like to extend a warm welcome to you all.

During your stay in our city, I will be you local guide, I will do everything possible to make your visit a pleasant experience.If you have any problems or requests,Pls do not hesitate to let me know.

you are going to stay at the Crown plaza hotel, a luxurious ,five star hotel, Althouth the hotel is not exactly in downtown SHENZHEN, it is strategically located with easy access to many tourist attractions. As you will be staying in our city for two days, you will do well to remember the number of our bus and my Phone NO., the bus NO. is _ ,my phone NO.is _. let me repeat....

There is one thing I must warn you against, You must not drink an tap water in the hotel, because un boiled water might make you ill.

I do hope you will enjoy your time in our city.

Dear examiners! Hello! Im __X, Im ready to start!

Welcome to Jingdezhen ancient kiln folk custom exhibition area. Im XiaoZhao, the tour guide of the Jingdezhen ancient kiln folk custom exhibition area.Its my great honor to accompany you to the tour. Next, Ill explain theJingdezhen ancient kiln folk custom exhibition area to you.

Style of porcelain capital

Jingdezhen is located in the northeast of Jiangxi Province. It issurrounded by mountains and water. There are plenty of porcelain materials,skilled craftsmen and smooth water transportation for export. It is a naturalporcelain producing area.

In the Eastern Jin Dynasty, there was a town named Xinping. The name ofJiyi town in Tang Dynasty. In the first year of Jingde (1004 AD), due to thelocal tribute porcelain favored by the royal family, Changnan town was changedto "Jingdezhen". So far, the name of "Jingdezhen" has been used for thousands ofyears.

The prosperity of porcelain industry has brought the prosperity of Commerceand formed the town characteristics with porcelain culture. With Zhushanimperial kiln as the center, Jingdezhen is surrounded by many green houses andkilns. Hongdian, chaihang and porcelain houses are everywhere. Even some commonpeoples homes are built by ceramic wastes such as kiln bricks and saggers. Theold style of "the great town in the south of the Yangtze River" can be seentoday.

Four famous traditional porcelain in Jingdezhen

Jingdezhen porcelain is as white as jade, as bright as a mirror, as thin aspaper and as loud as a chime. Among all kinds of porcelain, the most famous blueand white porcelain, such as exquisite blue and white porcelain, colored glazeporcelain and pastel porcelain, is known as "the essence of Chinese culture" and"the treasure of China".

1、 Blue and white porcelain

Blue and white porcelain is one of the most excellent porcelain varietiesin the history of Chinas ceramics. Since its inception, it has always been themainstream product of Jingdezhen porcelain industry, so that it has survived fornearly 800 years. The successful firing of blue and white porcelain is the mostepoch-making event in Chinas ceramic history. Since then, Chinese porcelain hasentered the era of colored porcelain, which makes the combination of Chinesepainting skills and porcelain making technology more mature.

Blue and white porcelain is a kind of preparation pigment - "blue and whiteporcelain" with cobalt oxide as color developing agent. It is painted on theporcelain body, covered with transparent glaze, and fired at a high temperature.It is characterized by black green, fresh and beautiful, quiet and elegant, withthe artistic effect of Chinese ink painting. The whole blue and white ware, withits bright blue pattern, complements the blue and white of the porcelain body.It is gorgeous but not vulgar, fresh but not frivolous, bright and stable,gorgeous and calm, with high artistic value.

Due to different strokes, different techniques, different ideas anddifferent materials, each period of blue and white decoration has differentartistic effects, showing distinct characteristics of the times. It is mainlydivided into blue and white porcelain of Yuan Dynasty, blue and white porcelainof Ming Dynasty and blue and white porcelain of Qing Dynasty.

2. Exquisite blue and white

Jingdezhens exquisite blue and white porcelain, which is crystal clear andelegant, is a traditional famous porcelain in Jingdezhen. It was created andburned in Yongle period of Ming Dynasty. It not only absorbs the advantages ofblue and white technology, but also adopts the ingenious method of carving art.It has the characteristics of light, compact, simple, elegant and fresh.Foreigners call it "glass inlaid porcelain", which has been well-known at homeand abroad.

Exquisite blue and white is a comprehensive decoration of underglaze blueand white and exquisite carving. It is in the porcelain body, the firstproduction of exquisite through the tick of rice shaped hole, known as "Mitong",commonly known as "Linglong eye", and then "Linglong glaze" filled with Linglongeye, combined with the color of green blue and white decoration, glaze into thekiln high temperature firing.

The exquisite blue and white decoration style is different. Its exquisiteglaze color is transparent with green, and the small holes are transparent. Itseems that small windows are opened one by one, and sunlight and light arepenetrated. It is a special pattern of exquisite eyes composed of porcelain, andthe artistic effect is unique. Combined with the blue and white decoration, itis particularly exquisite, simple, fresh and clear against the background ofwhite and blue glaze.

Today, Linglong eye has developed from a single "meter" to round, sharp,flat, linear, curved and other forms. And can form a variety of flowers andbirds, water waves, cloud figures and other shapes, enrich the blue and whiteexquisite decorative effect, make it more colorful.

Color glaze color glaze is a kind of glaze with metal oxide (iron, copper,manganese, cobalt) as colorant, which can present a certain inherent color afterfiring at a certain temperature in an appropriate atmosphere. Its glaze ismottled, bright and colorful. Some are like white clouds floating in the bluesky, some are like crystal dew shining on the lawn, some are like crystal starsblinking in the Milky way, some are like the red sun rising in the sky, some arelike the clear river running quietly, some are like bright gems shining, someare like raging fire in the furnace Burning, some like a beautiful peacock inthe open screen

Jingdezhen is one of the regions with the longest history, the mostvarieties, the best quality and the highest achievements in firing color glazedporcelain. Jingdezhens colored glazed porcelain, with its colorful glaze,exquisite and perfect utensils and different styles of modeling, has become ashining pearl in the history of world arts and crafts. It is still dazzling,enchanting and amazing.

4. Famille Rose Porcelain famille rose belongs to overglaze paintingdecoration. Overglaze painting is a kind of decoration technique that paintingdecoration is carried out on the fired porcelain body, and then barbecue atabout 800 ℃ to make the picture solidify on the surface of porcelain aftermelting.

As early as the song and Yuan Dynasties, Jingdezhen porcelain workers beganto use color materials containing metal oxides to decorate the surface ofporcelain. In the Xuande period of the Ming Dynasty, the imperial kilnsuccessfully fired blue and white porcelain with underglaze blue and white andoverglaze color. After the mid Ming Dynasty, Chenghua doucai and Wanli blue andwhite wucai (blue and white as one of the five colors of colored porcelain iscalled blue and white wucai). )In the early Qing Dynasty, after the emergence ofblue glaze, the glazed porcelain began to break away from the constraints ofblue and white and become an independent category of porcelain decoration.Kangxi five colors (red, green, yellow, blue, black) are thick and colorful,also known as "hard color", and Jingdezhen called them "ancient color".

In Yongzheng period, based on the five colors of Kangxi period, Jingdezhenporcelain workers, referring to the production process of enamel color (thecolor material of imperial utensils of Qing Dynasty), mixed the glass materialcontaining arsenic oxide into the color material containing lead to producemilky white effect. This kind of glass material containing arsenic was called"glass white" by Jingdezhen porcelain workers. Based on Kangxi five colors, ifglass white is added to the color materials, all colors will be "powdered" intodifferent shades, and the colors of the color materials will become pinkishcolors, such as red into pink, green into pink, and so on. These warm and moistintermediate colors not only give people a soft feeling of powder moistening,but also expand the range of colors of overglaze colors, so that colors can berendered, with layers, shades, clear Yin and Yang, and the painting method canbe more meticulous. Because it is characterized by a pink white tone, peoplecall it pastel, and Jingdezhen porcelain workers also call it "soft color".

Pastel decoration is characterized by bright colors, soft powder, richcolors, gorgeous elegance, fine brushwork and freehand brushwork. It has strongexpressive force in the decoration of figures, landscapes, flowers and birds,and is full of traditional Chinese painting style. The famille rose porcelainwas the most famous in Yongzheng period. In this period, the overglaze porcelainhas developed to a stage where a hundred flowers vie with each other. It marksthat the development of Chinas traditional overglaze porcelain has reached avery high level.

This is the introduction of Jingdezhen ancient kiln folk custom exhibitionarea. Now you can visit it freely and come back here according to the schedule.Have a good time.

Cowherd Ferry

Cowherd Ferry, located on the Chengcha Lake is a stone across the river, which seems like a little bridge, helping people across the river. Because after crossing Chengcha River, one will be able to gaze until of the Weaver Girl Peak, so has its name. Their love story found evidence in Changbai Mountain. Moreover, The lying cow shaped boulder engraved with three characters "Cowherd Ferry". Today, many young people take photo here to show their unwavering love. It has become a love stone.

精选导游实习报告范例

首先我想说说对导游的认识和我认为导游应该有的素质和带团的技巧。在日常生活中，在旅游行业中，导游一直是个敏感而又热门的话题。导游是什么?导游是种工作，是门职业。所以有人说导游是“一张嘴，两条腿;走遍山山和水水”。

一张嘴要说。说什么?要说山要道水。怎么说?要洋洋洒洒，尽情发挥;要指点江山，激扬文字;要热情洋溢，慷慨激昂;要侠骨柔情，荡气回肠。两条腿要走。怎么走? 即不走回头路，不走重复路，不走冤枉路，不走失败路。引领游客观赏大中华的名胜古迹和走遍祖国的山山水水。

导游是“五大员”

是宣传员一要宣传科学，传播知识，弘扬文化，促进精神文明的建设。

是安全员一要注意行车安全，旅游安全，食宿安全和人身安全等。

是卫生员一要懂一些医药常识，急救知识;要会处理旅途中突发的事件。

是服务员-要解决吃住行游娱购等事宜。

因此要全心全意，真心实意地对待游客，要满腔热诚。以诚待人，以情感人。

旅游六要素

食一民以食为天，要知道一些各地的特色莱肴，如川菜粤菜本帮菜;以及各地的特色风味小吃等，要安排好游客的正餐。

宿一要知道你所去的地方住宿标准，房间设施和服务内容和服务范围等。

行一要了解交通工具，会掌握时间，要注意行车安全。还要会制造旅途气氛，如说笑话、猜谜语、讲故事、做游戏等，以解除游客旅途的寂默。

游一要知道各地的名胜古迹，山水风光;各地建设成就和风土人情等。

娱一要有参与性，娱乐性，趣味性和艺术性。

购一要不误导，不卖假，不上当受骗。

有人说，导游是旅行社的门面和旗帜，的确如此。一个好的旅行社必定有好的导游，优秀的导游和出卖拔萃的导游。这些人是旅行社的顶梁柱。

正因为导游如此重要，所以有人把导游彻底称为是旅行社的灵魂，这是一点也不过份的。导游有专业和业余之分。如果有人问我下辈子干什么?我会非常自豪地告诉他，下一辈子我还干旅游，还当导游。为付么呢?因为我是真的喜欢，真的热爱。

常言道，“三百六十行，行行出状元”，现在看来是远远不止了。“状元”指什么呢?是指某一专业领域内的佼佼者。何为佼佼者?就是在导游工作的各方面都出类拔萃者。具体表现在那里呢? 主要表现在思维方式，表达能力，办事效率，应变能力等方面的与众不同。就是我们平时所说的要有“大将风度”。大将风度：要胆大心细，遇事不慌，要胸有成竹，指挥若定;要临危授命，力挽狂澜。“将在外君命有所不受”， 遇到突发事件要果断处理，能独挡一面;因为“沧海横流，方显英雄本色”。

形态的：手拿小旗子，肩背小喇叭;别着bp机，拿着大哥大;身扎大腰包，叽哩又哇啦。精神的：干干净净，大大方方;雷厉风行，意气风发。作风的： 走路风风大大，说话响响亮亮，回答干干脆脆，办事利利落落。说走咱就走，风风火火闯九州。路见不平一声吼，该出手时就出手。艰苦性：起早摸黑，披星戴月，跋山涉水;从鸡叫忙到鬼叫，忙得象个赤佬。有人说，爱情两个字好辛苦，我说，旅游两个字好辛苦。因此，要以苦为乐，苦中作乐。

导游是门技术

任何工作都有自己的专门技术，导游工作也不例外。

首先要认真负责。世界上怕就怕“认真”二字，无论什么事，也无论大小，只有“认真”了，才能敢于“负责”。除了“认真’’了，还要“熟练”。要“熟”只有一个方法，那就是要多练! 练到什么程度呢?要练到“滚瓜烂熟”。知识这个东西是“待到用时方恨少”。所以平时要“拳不离手曲不离口’，到用时才能从容不迫，如数家珍一般。只有“熟”了才能“生巧”，也只有“熟能生巧做到这一步还只是个“熟练工”，离我们所说的好导游、优秀导游还有很大的距离。不要灰心，既然入了门，就得下恒心。入门既不难，深造也是办得到的。“世上无难事，只怕有心人。只要工夫深，铁棒磨成针”。功夫定会不负有心人。还要一专多能，多才多艺。导游队伍是个藏龙卧虎之地，因此不管你是什么原因进旅游业的，入行就要遵循行规。随着导游工作时间的增长，经验的增长，还要向导游工作的深度和广度进军， 如有机会还要进一步的深造。

导游更是门艺术

要把着龙头走，上了车我就是老大。我们知道，一条船上只能有一个老大，老大多了船要翻的。正常情况下，首先是要照顾大多数人的利益，不能耽误大家的游程。对待生人：不管你是什么级别，上了车我就是最大，哪怕你是市长部长。对待熟人：要熟规无睹，视而不见，目中无人，目空一切。千万不能紧张，那样你才能发挥的好。要掌握节奏：该快就快，该慢就慢，快慢接合。要顺着潮流：看大趋势，要因势利导，适时引导，不能拧着来。要跟着感觉走：感觉好时，尽情发挥;感觉不好时，及时调整。要控制住自己的情感，要掌握分寸，不能乱了方寸。要一专多能：要多才多艺，会说会唱，会跳会喝。如会一些摄影、摄像，书法，绘画等更好，对你的导游工作将大有帮助。要扬长避短：要即兴发挥，发挥自己的强项，往往能超常发挥。如果说“熟”是技术，那么“巧’’就是艺术。

为什么这么说呢? 因为这不但是种工作能力的提高，也是种境界的升华，更是种艺术的造诣。巧的艺术就是时间上恰到好处，是姓郑的嫁恰姓何的一郑(正)何(合)氏(适)。完美的艺术就是技艺上的炉火纯青，即不温不火。程度上的恰如其分，要适时发表，即不早不晚。

导游是种素质

从事每样工作都需要具备一定的素质，导游工作也不例外。首先人要正派。心理素质要好，承受能力强。文化素质要好，知识面要广博丰富。身体素质要好，要经得起风吹雨打。

导游是种能力

导游工作是综合能力的体现，或者说是各种能力的综合。说法不同，意思一样。就是说导游要有能力。

要有社交能力：男的要成为公关先生，女的要成为公关小姐。

要有说话能力：说话要沉稳老练，要充分留有余地，即看人说话。说话时还要看对象，看层次，看时机，看场合。

要有组织能力，还要有因时而异、因人而异、因地而异的应变能力。

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简历投递：_

Ladies! Gentlemen! Good afternoon, ladies and gentlemen. I am a tour guide zhi-xian li, nine years old this year. Everybody call me xiao li.

Welcome to the Great Wall to play! Do you know why the Great Wall is one of the world heritage? This is because, the Great Wall of a stone LiangSanBaiJin heavy. Then, there has been no crane, all rely on folks countless countless hands and shoulders, and that is a world heritage site.

The Great Wall, after numerous reconstruction. Do you know the legend of the Great Wall? Ill give you said a!!!!

According to legend, there are two kinds of family watermelon. One day, ripe watermelon, found to have a special big watermelon, open on see, there was a little girl. They give her two named: meng jiangnu.

Meng jiangnu grew up, to find a husband. One day, the officers and soldiers came and took her husband took to build the Great Wall.

A few years later, her husband is dead. Meng jiangnu very sad, just go to the Great Wall edge to find her husband. She found while crying, the Great Wall was her tears fall down.

The Great Wall, theres still a lot of defensive ability. However, qin shi huang is to kill many innocent people, let people panic, in this way, qin eventually perished.

Well, to the Great Wall, you can get off carefully browse our Great Wall!

Welcome everybody to treasure! I am your tour guide, my name is x, you can call me little x. For a fun filled visit to in order to facilitate everyone, let me first introduce you.

Qutang gorge mouth fengjie chongqing is located in the north shore of the Yangtze river, east to KuiMen, surrounded by eight waterfall, surrounded on three sides by water, in water levels, 451 km away from chongqing downtown. Is at the end of the western han dynasty, sichuan GongSunShu regime, claim to be the king of shu, due to see this place has a tendency to white smoke, a well shaped like a white dragon, so the claim to be filled, hence in the capital, and ziyang city name to treasure. Existing treasure is the Ming and qing dynasties repair site. Treasure is the perfect place to view "KuiMen world male". All previous dynasties famous poet li bai, du fu, bai juyi, liu yuxi, su shi, huang tingjian, Fan Chengda, lu you have filled, swam KuiMen, leaving a large number of poems.

Li bai "filled with clouds, Trinidad jiangling also on the 1st, cross-strait YuanSheng crow, boats already past thousands of mountains" of verse, is more popular. So the treasure "poetry city" reputation. Three kingdoms shu han emperor liu bei punitive dongwu, defeat, sorrow into a disease, dying to zhuge liang in incredible treasure palace, entrust an orphan to. Filled inside the temple is now displayed "liu2 bei4 entrust an orphan to large-scale clay sculpture". Temple also on display are located within the hanging coffins of the cultural relics and sui and tang dynasties since 73 pieces of painting and calligraphy inscriptions, and in 1000 pieces of cultural relics, ancient and modern famous calligraphy and painting more than 100. The word "bamboo tablet" unity, unique style; "Three king tablet" engrave phoenix, peony, phoenix tree, is exquisite, is a treasure. There were famous for the spring and autumn period and the warring states period of bashu bronze swords, its shape like a willow, exquisite workmanship.

East, west two forest of steles, displaying more than 70 pieces of intact stele, the sui dynasty steles 1034 million-year-old history of one hundred years. After the completion of the three gorges project, the water level will raise. Surrounded by water, treasure will become a fairy tale, the scenery will be more beautiful charming, capable of reaching the city by boat.

Huating temple, formerly known as great circle sleep temple, the yuandynasty to treat three years (1323) XuanFeng monk is adding site of gause villa,the Dali kingdom period tomorrow shun six years (1462), temple monk sheng hostrebuilt, the twenty-sixth year of the reign of emperor kangxi (1688) rebuiltafter the expansion of the name huating temple.

Virtual cloud presided over the old monk rebuilt in 1920, called "by thecloud of Buddha, the most jinzhou.would in kunming area. 1984 to carry out thepartys religious policy, huating temple on the first temple, open wide bycourtesy of the merits of good people, to reconstruct the scripture-stored,overhaul hall, the newly built five hundred arhat hall, repair of culturalrelics and ancient and modern famous inscriptions, increase the moderncalligraphy couplet, fully protect the famous buddhist temple.

Huating temple complete structure, layout, exactly, imposing manner isthick, the study of religious culture and ancient architectural art hasimportant value. Main building are: Ursa major, the scripture-stored tower, theclock tower, the abbot, meditation room, ancestors hall, monastery, guest room,bell and drum tower, and the sea will tower, etc. A rectangular plane layout, inthe buddhist architecture of axisymmetric, closed courtyard type. Have thatplastic Ursa iii golden body of Buddha, the south China sea guanyin and fivehundred arhats, great plastic maitreya, four major Kings, fire, water, and twotransformers and bodhisattva wei tuo, the scripture-stored consecrate Buddhawhite marble statue. Temple treasures have: yuan tai (1324) of the first year ofSanskrit mantra stone statue of sheng tuo Ronnie after building, tomorrow theYang Ming dynasty the imperial tablet, number one scholar of the couplet "holdwest monohydrate, with or without haze, column outside the monk to be diffusedrod; peaks toward you, sunny rain shade, lean on a bar person" in the drawing,and other precious historical relics.

Too hua temple years of vicissitudes of life after seven hundred years ofwind and rain BingXian, Ming and qing dynasties expansion and repair for manytimes, but the rule is still keeping the yuan dynasty architectural style.Summer temple east west, scale, layout rigorous, five mixture patio, circusturrets, showed more traditional wear bucket structure, temple pavilion,pavilion, gallery, ChiHuiCheng, quiet quiet.

The garden community founded in September, / jurisdiction is the area of 0.42 square kilometers. The number of existing residents 2550 households, in 5516, the floating population 105, 269 people. 14 resident building, most of the residents living in the old bungalow. Have retired members of 112 people, over 60, 1292 people, about 15 people, the mental patient 23 people, disabled people, 61 people, social low-income residents 39 households, 68 people. 1 district peoples congress. Jurisdiction main units are famous tourist attractions: the garden landscape, garden archives, give up 3, alston electric appliance co., LTD., 101 economic entities, such as car passenger transportation co., LTD. In the construction of community units and residents in this community backbone has played a positive role.

Community work in accordance with the "six integration" service: based on community services, community health, community culture, community policing, community environment and the spiritual civilization construction of six major carrier, all-round services for the community residents, services for the elderly. Party member function room, gym, elderly activity room, multi-function hall (provide a wide range of people take part in physical exercise).

The garden community residents committee has 253 square meters of office space, equipped with computer, telephone, TV, DVD, etc.

The garden community residents committee shall director and vice director of each one, three, social security management assistant 1, deputy director of the police, 1, the residents committee member 11, 5 members of the council. Community party branch 112 retired members, three group, points to the party branch for the battle fortress in various community activities. Community residents have a 33 people attended roadway protection team, specific patrol the streets, health, public security, to ensure the safe community party. Have a team of more than 60 people to participate in community service volunteers, convenient living, volunteers services have galvanized iron repair, domestic service, intermediary institutions, convenient rental car, write letters, such as home delivery services.

Community cultural entertainment life rich and colorful, have calligraphy studio, built through the joint efforts of QuanCao team, chess team, waist drum team, the station has a reading room, the old man voice, community residents leisure entertainment.

远古人类的足迹，随着时代推移而遍及今日的南京。东郊汤山出土了距今约30万～50万年的“南京猿人”完整的头骨化石；溧水县神仙洞发现了距今一万年以前的“溧水人”遗址。

距今6000多年前，南京鼓楼岗西北侧的北阴阳营和玄武湖畔、长江岸边开始出现新石器时代的原始村落，聚居着南京的初民。3000多年前，沿江河地带，已经相当密集地分布着青铜时代的居民聚落，以秦淮河中游的湖熟镇一带较为集中，称为“湖熟文化”。

公元前472年，越王勾践灭吴后，在今中华门西南侧建城，开创了南京的城垣史。公元前333年，楚威王大败越国，于石头山筑城置金陵邑，金陵之称亦因此而得名。秦汉时期，南京地区随经济发展而建县渐多。汉末三国鼎立之初，公元229年，孙权在武昌称帝，9月即迁都于此，称作建业，为南京建都之始。公元317年，晋琅琊王司马睿建立东晋政权，以建康（今南京）为国都，这是南京城市发展史上的第一个高峰时期。此后，南朝宋、齐、梁、陈相继定都建康，史称“六代豪华”，南京由此有“六朝古都”的美称。公元937年，南京成为南唐的首都，称为江宁府，这是南京城市发展史上的第二个高峰期。1368年，朱元璋在应天府称帝，建立明朝，以“应天”为“南京”，第一次成为一统天下的全国首都。由此，南京城市发展进入又一高峰期，南京都城为当时世界第一大城。1853年，太平天国定都于此，改名天京。1912年元旦，中华民—国成立，孙中山在南京就任中华民—国临时大总统。

“金陵自古帝王州”，从中古到近现代，继孙吴之后，东晋、宋、齐、梁、陈、南唐、明朝、太平天国以及中华民—国先后定都南京，共455年，史称“十代故都”，留下了丰富的文化文化遗产。

1949年4月23日南京解放，成为中央人民政府直辖市。1952年9月，南京为江苏省省辖市。1953年1月1日，江苏省人民政府成立，南京为江苏省省会。1994年2月，经国务院同意，中央机构编制委员会明确南京的行政级别为副省级。

南京是中国重要的综合性工业生产基地。南京的电子、化工生产能力在国内城市中居第二位，车辆制造规模居第三位，机械制造业的技术、规模居国内领先地位，家用电器业、建材工业也都具有较大规模。南京是华东地区重要的交通、通讯枢纽，建立了全方位、立体化、大运量的交通运输网络，铁路、公路、水运、空运、管道五种运输方式齐全，拥有现代化的通讯体系。南京是全国四大科研教育中心城市之一，是全国重要的高教、科研基地，拥有一批国内一流的高校和科研机构。被国家9个部委列为中国投资硬环境“四十优”城市之一。

先后被评为中国城市综合实力“五十强”第五名、国家园林城市、中国优秀旅游城市、全国科技兴市先进城市、全国双拥模范城市、全国城市环境综合整治10佳城市、全国科技进步先进城市、国家环境保护和国家卫生城市等称号。

古老的秦淮河玉带般蜿蜒舒展，站立桥头，眼前宛然是历史在悠悠流过；点缀两旁的玄武湖和莫愁湖静如处子，似在幽然倾诉；钟山、栖霞山迤逦悠长，“神龙”般延续着千年的守卫；金陵古城默然而立，城内的沧桑繁华刻写着它的年轮。

南京文化古迹遍布，从中可以探寻历史的源头：中山陵依山而建，结构严整，观之而生一股浩然之气；夫子庙建筑群古色古香，漫步其间，让你体味明清时代的市井繁荣；中华门气势宏伟，设计巧妙，置身城内，壁垒森然，耳边似有战马嘶鸣；此外还有灵谷寺、石象路、三国东吴所筑石头城遗址、明代朱元璋的陵墓（明孝陵）以及革命纪念地雨花台等，引人遐思无限。

古老悠久的文化遗产，现代文明的经济都市，与蔚为壮观的自然景观构成了南京独特的园林城市风貌。

Hello everyone!

Confucius said, "it is a pleasure to have friends coming from afar." first, please allow me to extend a warm welcome to all of you on behalf of nanjing China travel agency. My name is wang. Im the tour guide. Can do for you guide is my pleasure, I and the driver Mr. Wang must service for you, try our best to meet your request, help you solve the problems and difficulties, spirits, to everyone needs. I hope that through my introduction, the ancient and beautiful nanjing will make a memorable impression. I wish you a pleasant journey!

Now I will give you a brief introduction to nanjing. Nanjing, or nanjing, is located in the lower reaches of the Yangtze river and is located in the golden belt of the lower Yangtze river. The area of nanjing city is about 6,597 square kilometers, with a population of nearly 8 million and a total of 11 districts and counties. It is the center of politics, economy and culture of the whole province. Climate is subtropical climate, four distinct seasons, is a very ideal tourist attraction.

Nanjing has a long history and is one of the four ancient capitals of Ming dynasty. There are "jiangnan beauties, jinling empire state" reputation. It has been more than 2,400 years since the king goujian established the "yue cheng" in 472 BC. In history, the official construction of the city began with the eastern wu sun quan, and later the eastern jin, song, qi, liang and Chen have all been established. Therefore, nanjing is known as "the ancient capital of six dynasties". Since then, the southern tang, taiping army and the republic of China have also built the capital, so nanjing has another ten dynasties.

In todays reform and opening up, nanjings economy is booming, nanjing in developing tourism, nanjing has become a comprehensive industrial base in east China, pillar industries include: electronics, auto industry, petrochemical industry, steel, electricity. Nanjing is increasing the infrastructure of the city and improving the hard environment of foreign investment in nanjing. Nanjing is also a national garden city, a national excellent tourist city, a national health city and so on. Nanjing has more than 200 tourist attractions, attracting many domestic and international tourists. Nanjings urban features are: "human and green" as one. Therefore, nanjing will become a modern international humanistic and green city with more dynamic economic development, distinct cultural features, more beautiful living environment and more harmonious society.