英文导游常用语【通用20篇】

精选优秀导游工作计划范文

青春易逝，展望，我为制度本年度的工作计划：

迎接新一年的旅游工作;导游工作，导游带团技能，自身带团经验，以不变应万变;计调工作，熟练计调操作流程，熟悉线路流程，能以更优的价格和服务质量为公司员后备力量，尽量在最短的内最优的报价，注意工作;总部前台接待，熟悉散客线路、价格，时刻关注价格，更新电子屏信息;

学习，拓宽知识面，努力的文化素养，学习旅游专业知识常识导游带团技能、知识;我相信这众多导游所的;

以较强的能力，针同群体的游客不同模式不同主题的服务，自我进步;

每一次任务，对外尽的努力桑悦思国旅的声誉!

这就是本人xx年的工作计划，希望各位与同事指正、监督!

导游年终总结

今年我带团接受投诉三次，第一次投诉原因是因为旅行社为了降低成本，雇佣不是旅游车队的车子接待游客，去了西宁，司机不认识路，我与司机再车上争吵路是否走错等等的事情，客人是无罪的，但是导游应该要和司机、全陪、领队互相沟通合作才能避免这些事情的发生，也就不会有投诉了，在这个投诉问题里我也是冲动了，所以说冲动是魔鬼，我被旅行社扣了500元钱，我要反映的问题是旅行社降低成本可以，但是不要再用不认识路的司机了，这对我们导游工作实在是一个很大的影响。第二次投诉，是我没有核对住宿的宾馆，因为在吃饭的餐厅客人斤斤计较，结账的时候和餐厅发生了一些争吵，我出于好心要全陪先带着其他客人回酒店休息，但是拿错了房卡，本来是兰花花的新酒店，最后住进了旁边的旧酒店，客人都住进去以后发现房子不是他们那个标准，便要求换房，把睡梦中的人都叫了起来，换了房子，第二天也把我给换了，这个问题是我因为疏忽犯的不该犯的错误，做我们这个工作，就要时刻保持一个兴奋的状态，对任何环节都要提前落实好，疏忽大意是最不可取的，我也损失了将近块钱，因为至今旅行社就这个问题收不来团款也不给导游报账。第三次投诉，我只带了一个人，真的是更不应该被投诉的，原因是我没有一直陪着客人，把人家冷落了，天哪，什么样的投诉都能成立，这个更提醒了我，作为宣传我们宁夏的使者，一个人也要把她当成是上帝，别看人少了，赚不到钱了，就粗心大意，话说，别拿村长不当干部，现在的客人真的是花钱不花钱都是大爷，不管你用什么办法把她陪舒服了，高兴了就ok了。处理了这个投诉，我不仅写了检讨书，甚至还被社里扣了三个月的工资，我现在签了合同还是被停薪留职的处分，我觉得很不公平，但是我是一名导游，我要为旅行社维护更多的客户，因为我，可能社里损失了就不只是一个客户这个问题了，我只能接受了。

总之做导游工作，除了你有渊博的知识，还得处理好你和客人，你和旅行社，你和家人所有的问题，虽然你不是神，但是你必须知道这是你得职责，不想被社会淘汰，你就要天天爬在电线杆上等着被电死，要不你连电线杆都没摸到，就已经死了，学着做第一个吃螃蟹的人，只有有十分的信心，才能做成九分得成绩。

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Huating temple, formerly known as great circle sleep temple, the yuandynasty to treat three years (1323) XuanFeng monk is adding site of gause villa,the Dali kingdom period tomorrow shun six years (1462), temple monk sheng hostrebuilt, the twenty-sixth year of the reign of emperor kangxi (1688) rebuiltafter the expansion of the name huating temple.

Virtual cloud presided over the old monk rebuilt in 1920, called "by thecloud of Buddha, the most jinzhou.would in kunming area. 1984 to carry out thepartys religious policy, huating temple on the first temple, open wide bycourtesy of the merits of good people, to reconstruct the scripture-stored,overhaul hall, the newly built five hundred arhat hall, repair of culturalrelics and ancient and modern famous inscriptions, increase the moderncalligraphy couplet, fully protect the famous buddhist temple.

Huating temple complete structure, layout, exactly, imposing manner isthick, the study of religious culture and ancient architectural art hasimportant value. Main building are: Ursa major, the scripture-stored tower, theclock tower, the abbot, meditation room, ancestors hall, monastery, guest room,bell and drum tower, and the sea will tower, etc. A rectangular plane layout, inthe buddhist architecture of axisymmetric, closed courtyard type. Have thatplastic Ursa iii golden body of Buddha, the south China sea guanyin and fivehundred arhats, great plastic maitreya, four major Kings, fire, water, and twotransformers and bodhisattva wei tuo, the scripture-stored consecrate Buddhawhite marble statue. Temple treasures have: yuan tai (1324) of the first year ofSanskrit mantra stone statue of sheng tuo Ronnie after building, tomorrow theYang Ming dynasty the imperial tablet, number one scholar of the couplet "holdwest monohydrate, with or without haze, column outside the monk to be diffusedrod; peaks toward you, sunny rain shade, lean on a bar person" in the drawing,and other precious historical relics.

Too hua temple years of vicissitudes of life after seven hundred years ofwind and rain BingXian, Ming and qing dynasties expansion and repair for manytimes, but the rule is still keeping the yuan dynasty architectural style.Summer temple east west, scale, layout rigorous, five mixture patio, circusturrets, showed more traditional wear bucket structure, temple pavilion,pavilion, gallery, ChiHuiCheng, quiet quiet.

On behalf of Liaoning travel agency, I would like to extend a warm welcometo you all. Today I will show you around the famous Dandong. Now lets enjoy thetour!

[geographical location]

Dandong is located in the northeast of China, in the southeast of LiaoningProvince, across the Yalu River in the East and Xinyi Prefecture of theDemocratic Peoples Republic of Korea, across the Hun River in the northeast andadjacent to Jian City of Jilin Province and Huanren County of Benxi City,Xiuyan County of Anshan in the West, and Zhuanghe City in the southwest. Thestarting point end point China is the northern end of the Chinese mainlandcoastline (the southernmost end of China is the Beilun estuary). The east end ofthe Great Wall in China and the largest border city, built by the river and thesea, can not only feel the charm of the tide, but also feel the slow wind of theriver in Dandong. It is also known as "the most beautiful border city in China".She has five beauties

First, the location is beautiful. Dandong is located at 40 degrees northlatitude, on the same dimension line with the great capital, that is, east ofBeijing. When the sun rises in the East, Dandong is the first city to feel thelight of the sun than Beijing, which deserves to be called the Red OrientalCity.

Dandong is the only "three coastal" border city with "coastal, border andriver" in China. It not only has the first port on the ten thousand mile seaborder line, but also has the convenience of land and sea transportation. Thedeveloped three-dimensional transportation network leads to domestic andforeign. Near the citys 120 km long coastline, there are many islands such asDalu island and zhangdao Island, which are like bright stars scattered in theNorth Yellow Sea. As the first point of the "five points and one line" strategy,the expressway connecting the five points will make Dandong closely linked withother coastal cities in Liaoning Province. Compared with other domestic bordercities, it is an important intersection of the Yellow Sea economic circle andthe Bohai Sea economic circle. It has a 306 km border with the Korean Peninsulaand is the main land passage connecting the Korean peninsula with China andEurasia. Whether it is the land transportation to North Korea or the watertransportation to South Korea, it has the convenient transportation to theworld. In China, there are railways and expressways leading to Dalian, Shenyang,Tonghua and other directions, connecting the transportation network inside andoutside the province in all directions, convenient and fast. There is neitherthe "basin consciousness" and "border consciousness" caused by the locationocclusion, nor the "Cape consciousness" of the border area, but the unique senseof regional pride.

Hello, here is the dunhuang mogao grottoes scenic spot. I am your tour guide, my name is gong, it can call me gong guiding.

Dunhuang mogao grottoes is one of the jewels in the northwest of motherland. She is located in gansu province in the sanwei and mingsha hills, also is our this place. Everyone looked down, plump dunes around, looked up a look again, the 492 caves as honeycomb-like arrangement on the bluffs overlooking a precipice. You can imagine, build the grand dunhuang mogao grottoes people how is not easy. In order to protect the heritage, please, dont throw rubbish, dont take pictures.

Now I flash into the painted sculpture exhibition hall. Here the colorful murals of personality is distinct and different demeanor, ring. I left it is good-natured bodhisattva, the right it is commanding the king; The top it is strong and courageous. Behind me the sleeping Buddha statue is the most magnificent. It has a total of 16 m long, lies on her side, eyes tight shut, expression of peace. Believe that you see the later, will pay homage.

Next, we come to appreciate the paintings exhibition hall. The mural has a lot of, content is rich and colorful. My the left side is buddhist stories depict deities image, on the right is reflecting folk life and to depict the natural scenery. You know what is behind me mural? By the way, that is eye-catching flying. This flower basket, carrying a flying arm picking flowers; This flying embrace pipa, silver dial string; This one flying wing, body and drop since the day; This flying ribbons waving, all over the sky; And that a flying stretches the double-wall, dance. Whether had you seen these paintings like entered the art gallery? Yes, I tell you, the mogao grottoes is the world famous art treasure, every mural, each painted sculpture, is the crystallization of the wisdom of working people of ancient China.

Ok, here is a free time, please be touring, have what problem can ask me.

Hello, everyone. Today Ill take you to Famen Temple. Famen Temple islocated in Fufeng County, Shaanxi Province, 120 kilometers west of Xian city.Famen Temple is the countrys leading Buddhist holy land. It has been widelyworshiped by tourists since its completion. It was built in the late Eastern HanDynasty and has a history of more than 1700 years. It flourished in the northernWei Dynasty and flourished in the Tang Dynasty. It is a beautiful holy land HolyScripture with the real body of Sakyamuni Buddha The phalanx relic makes FamenTemple have an irreplaceable position in the world religious circles.

Famen Temple was built on pagodas. Famen Temple Pagoda, also known as the"true body pagoda", is named after Sakyamunis finger bone. Now we can see thatthe door we just came in is called "Shanmen", also called "Sanmen", also called"sanjiemen", because the previous temples were built on the mountain, becausethey were called "Shanmen". The left and right sides are wuxiangmen and wuzumenrespectively, and the middle is the empty door. We generally call monks enteringthe empty door, which probably comes from it.

Now we are standing here is the front hall of Famen Temple. In the mainhall, the Buddha of bhiluzana, the Dharma Buddha of Sakyamuni, is provided. Onboth sides are Manjusri Bodhisattva and Puxian Bodhisattva. On both sides of themain hall, there are eighteen Arhats, so the front hall is also called thebronze Buddha Hall.

We can burn incense and worship Buddha here, and then we have to walkclockwise along the corridor. If we walk counterclockwise, it means goingagainst the sky.

Now we come to the real pagoda of Famen Temple, but what we see is that itwas rebuilt in 1987. Famen Temple is famous for its placement in the phalanxrelic of Sakyamuni Buddha since ancient times. It is also because the relicbuilt the pagoda. It is recorded in the Buddha Hall that in 485 B.C., Sakyamuniwas destroyed, and Ashoka king of the Peacock Dynasty of India converted toBuddhism It was divided into 84000 pieces, distributed all over the world, andbuilt 84000 towers. There are 19 Buddhist relic pagodas in China, among whichFamen Temple Pagoda is the fifth. Therefore, the original Famen Temple wascalled asokang temple. Later, it was renamed Famen Temple in the seventh year ofWude, Emperor Gaozu of Tang Dynasty. It is still in use today. It is also knownas the "ancestor of Guanzhong Pagoda Temple".

Famen Temple was first built in the Eastern Han Dynasty. In the TangDynasty, Emperor Taizong rebuilt a four level wooden pagoda here to support theBuddha finger relic. The wooden pagoda built in the Tang Dynasty collapsed inthe Longqing period of the Ming Dynasty. In the Wanli period of the MingDynasty, a 13 story brick pagoda with eight edges was rebuilt by the monkHuayuan of Famen Temple, but half of it collapsed in 1981. In 1985, the localgovernment rebuilt the pagoda in order to rebuild it In 1987, when thefoundation of the tower was cleaned up for reconstruction, the undergroundpalace was unexpectedly discovered. Four Sakyamuni Buddha finger relics and 2499Royal treasures of the Tang Dynasty were unearthed. Famen Temple has become thefocus of attention all over the world overnight. Now lets go to the undergroundpalace to worship the Buddha finger relic.

At present, the total length of the underground palace of Famen Temple is21.2 meters, with an area of 31.84 square meters. It is the largest pagodaunderground palace discovered in China so far. The four Buddha bones found inthe underground palace are the most eye-catching. The third one is the spiritbone, which is the real finger bone of the Buddha. The other three are theshadow bones. The emperor of the Tang Dynasty ordered people to imitate themwith white marble in order to prevent the tomb robbers from stealing them. Butin the eyes of Buddhists, the shadow bone is also the holy bone, which has thesame meaning as the shadow bone.

After visiting the underground palace of Famen Temple, we came to the mainhall of Famen Temple, which is the honorific name for Sakyamuni. It was openedin 1994. It is dedicated to the five Buddhas of the tantric sect of Buddhism

It represents five directions, East, West, North and south. They are Bukongachievement, Amitabha, eight day Tathagata, Baosheng Buddha and achu Buddha.Next to them are 20 groups of heaven, representing the 24 heavenly gods in thesky. We can also burn incense and worship Buddha here.

Now we come to the display of treasures of the Tang Dynasty. There are 44national treasure level cultural relics and 99 first-class cultural relics. Itis one of the 88 museums in Shaanxi Province, which has the largest proportionof Chinas treasure level cultural relics. The first thing we see is a stonetablet, which is a material account tablet. It records in detail the name, sizeand size of the treasures in the underground palace. It is a national treasurelevel cultural relic.

In addition, the silk fabrics in Tang Dynasty are also very precious. Amongthem, the most complete one is cluster gold embroidery, which means contraction.This kind of fabric is called cluster gold embroidery, which is formed by thepattern of flowers on the gold silk plate and then fixed on the silk. Theembroidery skirt worshipped by Wu Zetian was made of this kind of fabric.

Among these things, the most precious cultural relic is the gold-plateddouble closed 12 ring stick, which is called tin. In fact, it is not made oftin, but it will make a sound when shaking the ring. It is named after thesound. There are also differences in the level of the staff. What we see nowbelongs to the king of the worlds staff. The staff is 1.96 meters long andweighs 2390 grams. It is made of two taels of gold and 58 taels of silver. Thestaff has four drums. Each drum is covered with three rings, four drums and 12rings. The four drums and 12 rings represent the highest level of magic power inBuddhism - Sidi 12 karma, So its mana is the highest. Only Sakyamuni, thefounder of Buddhism, is qualified to hold this kind of staff, so it is the kingof the worlds staff.

Besides, we can also see some utensils dedicated to the Buddhas fingerrelic. The most precious one is the gold-plated real Bodhisattva. TheBodhisattva is covered with pearls, and has a lotus leaf shaped tray in hishand. On the tray is a pure gold plaque with words. It is proved that it is a 39year old birthday gift from a monk named Chengyi to Li Cui, Yizong of TangDynasty. The reason why it is precious is that this Bodhisattva also completedan important historical mission. In order to welcome the Buddhist relics ofFamen Temple, Tang Yizong Li Cui once said, "if you can see the Buddhist relicsin life, you will die without regret.". Therefore, after welcoming Changan, therelic was placed on the lotus leaf plate held by the Bodhisattva when it waskneeling.

Finally, I hope all of us can let go of all kinds of troubles brought bythe world during this pilgrimage, live according to the fate, and practice inlife, in order to obtain a sincere, kind and righteous heart. May Buddha andBodhisattva bless you, and wish you good luck.

扬州大明寺位于江苏省扬州市蜀冈中峰，唐天宝元年(742年)，名僧鉴真东渡日本前，即在此传经授戒，该寺因以名闻天下。 大明寺及其附属建筑，因其集佛教庙宇、文物古迹和园林风光于一体而历代享有盛名，是一处历史文化内涵十分丰富的民族文化宝藏。 千年古刹，历经劫难，终获新生。隋朝仁寿元年(620xx年)，皇帝杨坚为庆贺其生日，下诏于全国建塔30座，以供养佛骨，该寺建“栖灵塔”，塔高九层，宏伟壮观，被誉为“中国之尤峻特者”，故寺又称“栖灵寺”。

唐朝鉴真法师任大明寺住持，使大明寺成为中日佛教文物关系史上的重要古刹。唐会昌三年(843年)，九层栖灵塔遭大火焚毁。后经僧人募化重建，但屡有圮废。 北宋庆历年间，欧阳修任扬州太守时建平山堂。明万历年间，扬州知府吴秀重建大明寺，崇祯十二年漕御史杨仁愿再次重修。清康乾盛世，大明寺扩建为扬州八大名刹之首。清乾隆三十年(1765年)，乾隆巡游扬州，改题“法净寺”。然而咸丰三年(1853年)，寺庙又毁于太平军兵燹。此后，大明寺几经修建，规模渐大。现 寺为清同治年间两准盐运使方浚颐建。

1949年后以后，人民政府认真贯彻落实宗教信仰自由政策，多次整修扩建这一南朝古刹。1958年，大明寺被列为江苏省保护单位。 “文化大革命”时期，“红卫兵”以“破四旧”为名，要砸烂寺庙内佛像。周恩来紧急电谕，命令坚决保护大明寺古迹。地方政府及时封闭了寺庙，使古刹幸免于难。1979年，寺庙全面维修，佛像贴金，大明寺焕然一新。1980年，为迎接鉴真大师回国巡展，复名“大明寺”。

Kunming lake dianchi lake for short, is located in the southwest of yunnankunming, around 300 square kilometers, in more than 1800 meters above sea level,even your depth of 5 meters. Pool of the surrounding mountains, acquainting,famous countless, wide, green lake, excellent scenery. As a result, was regardedas one of the jewels in the yunnan-guizhou plateau. The formation of the dianchilake is located in the bottom because the fall of faults, forming lakes. Heavenear the mountains, endless miles. Underground cave not counted, liaoning benxiwater tunnel and devoted WangTianDong, shenyang Tibetan army hole and itscontrast, like a snail and elephants. Composition nets

Magnificent grand view pavilion, in the lake. Chinas most famoushistorical records a coupon from the long, recommended by chairman MAO. Thewestern hills near the risks and magnificent, haigeng sports park, zheng hepark, famous in the world, nie ers tomb, let a person respect, stone mountainvillage, white fish mouth, kuanyinshan magnificent appearance, the prosperity ofancient tomb complex sites let person fancy here.

, looking up, lakes and mountains, loud and clear, that look very cool. Whynapa lake, breeding and growing fast. Years, built roads and tourism, touristsas a cloud. Brigitte chicken mountains and golden horse very image, between theshores of lake shi, tree forest. A and a looming temple, especially yan templemonks chanting loud voice to the morning bell and evening drum reminders,echoing in the mountains, is a beautiful picture.

Many mainland minorities, such as bai, dai, SaNiZu, fine clothes. Standbefore is not expensive ethnic handicrafts, such as batik dress and jewelry.Many flavor snack, I just dont back to the assembly meeting to eat lunch anddinner, as some are full.

Yang Dian scholars in Ming dynasty there are poems said: climate is oftenas one, 4 flowers on spring. Is singing the weather and beautiful scenery here,seems to be added to travel a vacancy.

2017年度兼职导游工作总结

不知不觉又是一年，算算做导游已三载有余。光阴似箭，对我们做导游这行来说时间就是一个月出两三趟团就过了，忙过了旺季一年就过了。又到了年底,今年的导游工作即将结束,回顾这一年的工作,真是丰富多彩。虽然每一次带团都走着同样的路线,但是每个团的人员都是不一样的。所以每个团都会出现这样那样的问题,而自己就在解决这些问题的过程中吸取着不同的经验与教训。慢慢的让自己由新导游一步步变成老导游,其中的酸甜苦辣只有自己才能深深的体会。

在外人眼里觉得做导游是一个让人羡慕的工作,可以到处游玩,还不用花钱.可是其中的苦与累只有做导游的自己才能体会.还真是隔行如隔山啊!还有不少客人会说做导游那可是很赚钱的,可是有谁会知道导游赚的每一分钱都是那么地不容易,可以说确确实实是汗水钱!导游要有超强的耐力,带着客人登山玩水,无论条件多恶劣都要时刻以客人的利益为重。而我就是那个在天气最热的时候专门往热带海滨城市跑的导游，人家都说湖南妹子都很漂亮，特别是导游一定是个美女了。可惜很遗憾的是我这个导游已经被晒成黑玫瑰了。哈哈!

每个导游都会希望自己成为一名优秀的导游员。要想成为一个好导游在我的认知里面就要做到以下几点,在这里我就来总结一下导游工作中必须要把握的几点：

第一点,熟悉路线，节省宝贵的时间。

这里所说的路线要熟不是单指知道每个要去的景点位置在哪里，还要清楚在景点周围路线的走法。以便遇到堵车的情况可以及时地改变路线,来争取时间。还要注意哪些路线是单行线,不要误入其中,以免惹上不必要的麻烦,耽误时间!如果因为出现了不熟悉路线的问题而耽误了宝贵的时间，客人就会不高兴，会指责你的工作不到位，身为一个导游怎么可以不知道游玩的路线呢?很容易让客人产生不必要的误会。导游对路线的熟悉度就得像出租车司机一样厉害。同时你对路线熟悉,也会让你在游客心中留下一个好的印象,会增加对你的信任度。如果有游客走失,就会第一时间告诉你,让你马上知道她在什么位置,节省很多寻找游客的时间!这就是熟悉路线的好处!

第二点 丰富知识，应对客人的提问。

导游在游客的心中是上知天文下知地理的。你就得像一本百科全书，能回答客人提出的各种问题，这样才不会影响你在他们心中的形像。这就要求我们博览群书，给自己不停的充电。客人来自五湖四海,各个民族,各个阶层，每人都会有各种不同的提问等你来解答。知识的丰富,不只是课本或是书上的知识,还得懂得民间的趣事,和正在发生的新闻,以及每天的天气等，这就需要我们增加自己的爱好，广泛学习社会各方面的知识，树立终身学习的理念。现在的客人都是读书人,提问也会越来越难,如果你有一个问题说错了,那客人就会在意见单上控诉你的讲解知识面不广。所以我们要不断丰富我们的各种知识，才能如鱼得水的应对客人的提问。

第三点 服务大方，工作细心体贴。

我们的工作是服务行业,对象是人。我们要把游客当成上帝,对待任何游客都要热情,脸上时刻要挂着笑容。如果你在带团时遇到不高兴的事情,也不能面对着客人表露出来,也要把郁闷的心情藏在心底,有再大的委屈,也得等到工作结束之后再发泄。这就要求我们导游应学会合理控制自己的情绪。客人遇到任何困难就得马上解决,要替客人想到一切可以帮忙的事,要学着像保姆那样把所有的事情都想到,做到,安排客人的住宿,吃饭,起床的时间,注意事项,一一都要说到,如果说不到,就会影响你的第二天的行程,客人会说你工作不到位,甚至还会投诉你。所以我们要具备一个万能保姆的水平和心态!

第四点 协调工作，解决客人问题。

游客是来自全国各地,所以有着不同的要求,也会发生不同的事情。由于地域的不同，饮食习惯差异大,就餐风格不同。比如湖南人喜欢吃辣的菜，但是北海当地的菜都是以清淡为主，还有一些少数民族的朋友们有一些自己的风俗习惯，比如不吃猪肉，这时你就要和饭店协商,做符合这个团队地域口味的饭菜。晚上安排房间,客人不同意或有什么特殊要求,这就要你和宾馆协调更换新的房间等事宜。到了景点,要合理安排游览时间。让大家统一有个时间观念并且一起遵守，,尽量不要让有人耽误时间而影响行程,同时还要要协调好客人不要内部起意见!这样才会确保你的工作顺利进行。最主要的就是和司机,还有全陪或是地陪导游也要相互处理好关系,哪个环节搞不好,都会让你的工作出问题!带领客人进行购物的同时,不但要完成旅行社安排的任务,还要让客人买的高兴,如果遇到买到劣质商品,你还要协调商店,退换货物,帮助客人弥补损失。所以导游还要把自己当成外交官!客人出现问题,你就要来处理,你虽然不是万能的,但是在客人的心里就是全能的,你就要出面来协调。

第五点 头脑灵活，增强应变能力。

导游在带团的过程中,会发生各式各样的意外事件。如遇到客人走失,或是客人有财物被偷等等。这时导游一定要冷静,帮助客人报案,解决事情。遇到重大事帮,头脑也要灵活的处理事情.要具备遇事不惊的能力!同时还要有超强的说服力，安抚好客人的情绪，有条不紊的解决突发状况。

以上五点就是我自己对导游工作的经验总结，或许我还有很多缺陷，需要不停从工作中去学习。自从做了导游以后我才发现，可以学到很多层面各种各样的知识，同时视野也会随着工作的积累越来越开阔。

Wulong fairy mountain national forest park is chongqing top ten tourist attractions, the national AAAAA level scenic area, land belongs to the wuling mountains, based in wulong county in chongqing wujiang river north shore. Of scenic fairy mountain national forest park a total area of 8910 hectares, an average elevation of 1900 meters, 2033 meters, the highest peak in the jiangnan unique charm of alpine grassland, austral rare beautiful snow, green quiet beautiful jungle BiYe landscape, known as the "eastern Switzerland".

She and magical furong cave, beautiful lotus river, the worlds largest natural arch geological wonders, classic refined winbond hotel (4 star) combination for chongqing best tourism holiday resort. The best travel time fairy mountain national forest park is located in chongqing wulong, the four seasons scenery each are not identical, have distinguishing feature each, the four seasons all appropriate travel.

Fairy mountain in winter is long, from November to February next year with XueQi. When the snow, be dressed in white, prairie lamb with skiing, snow, snow. Summer cool temperate in the mountains, average temperature in 18-20 oc, even in the hottest in July and August, the highest temperature is not more than 30 ℃, the summer scenery charming beautiful, climate is cool and refreshing shu shuang, the vast Lin hai, cool breeze blowing Buddha, cool and pleasant, is an excellent resort, leisure vacation, few so fairy mountain enjoys a fame as the "mountain city Summer Palace".

Tourism zone are mainly lionrock, fairy stone, hou home village, the nine axes, the red army of workers and peasants in sichuan province, beautiful scenery, the political department of the site of the first two guerrillas pasture resort, tent village, meat hot pot city hunter village, etc. With the jiangnan unique glamour of alpine grassland, austral rare beautiful snow, green quiet beautiful jungle BiYe landscape, known as the "Oriental Switzerland", fairy mountain Lin hai, mountain, meadow, the snow is referred to as the four unique visitors.

This Agreement is made in Haidian District, _________(Placename)on _________,_________,_________(M,D,Y) among the following parties:

AAA (Passport No.: _________);

BBB (ID No.: _________);

CCC (ID No.: _________);

DDD (ID No.: _________);

EEE (ID No.: _________);

FFF (ID No.: _________); and HHH Co., Ltd., with official address being: _________(Address)hereinafter "HHH").

Whereas:

A. III entered into a three-year term loan agreement with HHH on _________,_________,_________(M,D,Y). Pursuant to the said loan Agreement, III has borrowed RMB_________ from HHH to invest in the establishment of JJJ Co., Ltd.

(hereinafter "JJJ Company").

B. BBB entered into a three-year term loan agreement with HHH on _________,_________,_________(M,D,Y). Pursuant to the said loan agreement, BBB has borrowed RMB_________ from HHH to invest in the establishment of the JJJ Company.

C. The JJJ Company was 70% owned by III and 30% owned by BBB right after its establishment.

D. III entered into the share transfer agreement on _________,_________,_________(M,D,Y) with each of AAA, CCC, DDD, EEE and FFF.

Pursuant to the said share transfer agreements, III has transferred 30% of the shares of the JJJ Company to AAA and 10% of the shares of the JJJ Company to each of CCC, DDD, EEE and FFF.

E. A debt transfer and assumption agreement was entered into on _________,_________,_________(M,D,Y) among III, AAA, CCC, DDD, EEE, FFF and HHH. Pursuant to the said debt transfer and assumption agreement, III has transferred his repayment obligation under the aforementioned loan agreement with HHH to AAA, CCC, DDD, EEE, and FFF; AAA has assumed RMB_________ loan obligation from III and each of CCC, DDD, EEE and FFF has assumed RMB_________loan obligation from III.

F. As of the date of this Agreement, each of AAA and BBB owns 30% of the shares of the JJJ Company and each of CCC, DDD, EEE and FFF owns 10% of the shares of the JJJ Company. To maintain their interest in the JJJ Company, each of AAA and BBB owes HHH RMB_________ and each of CCC, DDD, EEE and FFF owes HHH RMB_________.

Therefore, the parties agree to the following regarding the repayment of loan from each of AAA, BBB, CCC, DDD, EEE and FFF to HHH:

1. Repayment of Loan

1.1 HHH has the right to request each of AAA, BBB, CCC, DDD, EEE and FFF (each hereinafter "the borrowing party") to transfer his/her interest in the JJJ Company to HHH or any person specified by HHH at any time; provided that such transfer will not be in violation of PRC laws and regulations.

1.2 The borrowing party shall execute all necessary documents relating to the transfer of the interest in the JJJ Company within three days following the receipt of the transfer request from HHH and shall cooperate with the designated transferee to complete all the procedures relating to the transfer of the interest in the JJJ Company.

1.3 Should the borrowing party transfer part of his/her interest in the JJJ Company to HHH or the person specified by HHH under HHH request, the borrowing party shall be viewed as having repaid the amount of the loan as calculated in accordance with the following formula: X=T(multiplication symbol) (A degrees(division symbol)B). X means the amount of the loan deemed repaid, T means the total amount of the loan, A means the number of shares of the JJJ Company being transferred to HHH or the person specified by HHH, and B means the total number of the shares of the JJJ Company held by the borrowing party.

1.4 HHH agrees that the borrowing partys fulfillment of the obligation to transfer his/her full interest in the JJJ Company to HHH or the person specified by HHH shall be viewed as having repaid all of his/her loan.

1.5 Unless with the written consent of the borrowing party, HHH shall not request the borrowing party to repay his/her loan in any form other than the transfer of the interest of the JJJ Company.

1.6 Unless with the written consent of the HHH, the borrowing party shall not transfer any of his/her interest in the JJJ Company to any third party.

1.7 The parties, on the basis of equality, mutual benefit and both faith and through friendly negotiations, shall determine the method of the repayment if the borrowing party, under the PRC laws and regulations, is not able to transfer his/her interest in the JJJ Company to HHH or the person specified by HHH.

2. Effective and Miscellaneous

2.1 This Agreement goes into effect as of the date of signature by the parties.

2.2 Should there is any conflict between this Agreement and any other prior agreements or arrangements among the parties, the terms of this Agreement shall prevail.

2.3 This Agreement has seven original copies with equal legal force and each to be held by one party.

2.4 Matters uncovered by this Agreement may be separately discussed and decided by the parties.

* This Agreement is originally written in Chinese and this is an English translation.

总的来说，我觉得收获很大。让我学习到什么叫做专业，什么叫做耐心，还有如何与游客交流，更好的为游客服务。

首先，x旅游景点讲解员一个实践活动跟一般的实践活动不一样，它需要具备有专业知识。要讲解，就必须要掌握x旅游景点的一切，才能够准确的为游客讲解。所以，我经过了笔试，背诵讲解词，口试等多重的考验才可以在这个实践点做事，虽然准备的过程很累，不过，当自己能够为游客服务讲解时就觉得很有成就感，特别是讲解完后得到游客的嘉赏就更开心了。

作为x旅游景点讲解队的队长。在组织这个暑期活动时，我是花了很多的精力的。首先我很为同学着想，没有在他们进行期末考试时进行考核，而是等到大家结束考试了，才督促大家赶紧背好讲解词。而且，我也怕耽误大家的暑期时间，都是将就大家的空闲时间的去考核大家的。为了有一个让大家一齐有空的时间，我牺牲了去探望奶奶的时间，回到学校，组织大家去x旅游景点听专业人员的讲解，好为大家通过面试而准备。没想到，，就在去听取讲解的这一天，已经有两位答应我去的同学说不去了，理由是，我要打工。第一次，我觉得情有可原，毕竟x旅游景点实践点与其他实践点不一样，他不是要求每天去的，而是轮班制的。所以，我答应他们下一次再带他们去。

第二次，去进行考核。竟然所有人都说不去了，理由是，我要打工，参加了培训班，我去旅游…。那时，我觉得心理很难受，因为大家一开始都是答应我去的，为什么最后都会反悔呢?你们有事要做，我就没事么?而且，这时候根本就找不到人去参加这个实践活动的，因为它需要进行一段时间的培训有可能去为游客服务。最后，我只有自己一个去考核，自己去参与了这个实践活动。同时，加上亚运志愿者的培训，我整个八月就没有了。家里人每天都期待我回家，而我却不能回。

我觉得，在这次的暑期活动中，我认识到，做人一定要言而有信，有始有终，要为人着想。无论做什么事，一定要负起应有的责任。

换个角度，其实我在这个暑假可以参加这么有意义的实践活动，真的让我收益匪浅。同时，谢谢月滢师姐对我工作的帮助。很开心可以做到x旅游景点讲解员，以后我也会继续更好的为游客服务。x旅游景点讲解队也会在今后接纳更多真正为大家服务的志愿者。

Dear tourists, welcome to Chagan Lake scenic spot in Songyuan. Chagan Lakeis called "Chagannur" in Mongolian, which means white lake. Chagan Hunan is 37kilometers long in the north and 17 kilometers long in the East and West, with atotal water area of 420 square kilometers. It is the largest inland lake inJilin Province. Chagan Lake is rich in natural resources, rich in carp, silvercarp, crucian carp, Wuchang fish and other 15 families of 68 species. In recentyears, the aquatic resources of Chagan Lake, such as shrimps and pearls, havealso been effectively developed, and the beautiful lake shrimps have alreadybeen put on the table of tourists. Chagan Lake has four distinct seasons andrich natural resources, which provides a rare living environment for wild andaquatic animals, making it a paradise for wild animals and a paradise for birds.There are more than 20 kinds of wild animals such as foxes, rabbits and badgers,and more than 80 kinds of rare birds such as pheasants, swans, geese and redcrowned cranes on the lakeside grassland and small islands. In August 20__,Chagan Lake was approved as a national nature reserve by the State Council.

Dear tourists, the tourism development of Chagan Lake began in 20__, whichwas approved by the peoples Government of Jilin Province to establish ChaganLake Tourism Economic Development Zone. A series of scenic spots such as Miaoyintemple, Genghis hanzhao and Wangyefu business district have been built,infrastructure such as roads and bridges have been built, amusement projectssuch as Zhuhou lake, water entertainment and winter net fishing have beendeveloped, service facilities such as tourist service, business service, postand telecommunications have been completed, and the original small fishingvillage has been built into a national AAAA tourist attraction and a nationalwater conservancy wind farm scenic spot. Chagan Lake winter fishing is rated asone of Chinas top 100 scenic wonders, known as "ice lake Tengyu", the highestsingle net fishing yield of 168000 kg, which is listed in the Guinness worldrecord. Ten "ice and snow fishing and hunting Cultural Tourism Festival ofChagan Lake, Jilin Province, China" was held, including South Korea, Japan, HongKong, Macao, Chinese Taiwan and other important news media at home and abroad. Duringthe festival, there were competitions in photography, calligraphy and painting,poetry, couplets and fishing. In 20__, "Chagan Lake ice and snow fishing TourismFestival" was rated as "Chinas ten natural ecological Festivals". In addition,the development zone has promoted the production of films and TV plays byparticipating in and assisting in shooting. Films and TV plays such as "holywater lake", "beautiful fields", "Heavens way without deception", "growth" and"Guandong fishing king" have been shot in Chagan Lake. Among them, "holy waterlake" has achieved a sensational effect after being popular on the central andlocal TV stations, which has greatly promoted the rapid development of tourismin Chagan Lake development. Chagan Lake Tourist Resort has formed acomprehensive tourist area with the characteristics of great lake wetland,grassland scenery and Mongolian customs in summer, fishing in winter net anddisplaying the long-standing fishing and hunting culture of Chagan Lake inwinter, integrating sightseeing, entertainment, leisure, vacation, catering,shopping and other functions.

Dear tourist friends, when you travel to Chagan Lake, you have to watch theprocess of ice and snow fishing (winter fishing). The first procedure of wintercapture is "sacrifice to the lake and wake up the net". Before winter fishing inChagan Lake, a sacrificial ceremony is held. The Mongolian girls in full dressoffer dried milk to the fishermen. The Lama hands the offerings one by one tothe fishermans head. The fishermans head places the offerings on the offeringtable in order. Then the nine sticks of incense are put into three incenseburners to light. Then he leads the lamas to circle the offering table, ice caveand ice snow OBO clockwise for three times and recite sutras. After that, thefisherman stood in the middle of the field, took up the wine bowl, raised hishands over his head, and began to recite the words of sacrifice to the lake.

The second procedure is "net fishing". After drinking Zhuangxing wine, withthe fishermans head "on the ice", all the people who participated in the winterfishing jumped into the trawler or plow, three carriages, and more than 60people, and went to work on the ice. At this time, firecrackers were all onfire, and the roar of a carriage, the sound of a fishermans bugle, the sound offirecrackers, the sound of lamas chanting sutras, the sound of horse bells,drums and horns floated on the mysterious surface of Chagan Lake. After the netcar arrives at the net yard, the fishing head determines the position accordingto the bottom appearance and water depth of the lake, and then cuts the firstice hole as the lower net hole, and then hundreds of steps from the lower nethole to both sides to determine the position of the wing flag, and inserts thebig flag (or lamp). The fishing head moves hundreds of steps from the wing flagposition to the front to determine the round beach flag, and then the two roundbeach flags meet hundreds of steps ahead to determine the net Eye, insert thenet flag, the ice planned by these big flags is the net nest. After the fishinghead is inserted into the wing flag, an ice hole is chiseled every 15 metersfrom the bottom mesh of the fishing rod to the wing flag, and then the rod(18-20 meters long thin rod) is pierced under the ice. The rod is pushed to thenext ice hole by the walking hook, and a water line rope is tied at the back endof the rod. The water line rope is followed by a large rope, and the large ropeis followed by a net The wheel twists the big belt to carry the big net forward,followed by the net handle. With the hook, the net can be put under the ice alittle bit, and the lightness and heaviness of the net can be grasped at anytime. Both sides of the net forward to the mesh, the whole net has been put intothe water, at this time, all the fish in the water are surrounded in the net.The next step is to get out of the net. Three horses pull out the net wheel, andthe double side nets are combined by the belt and the hook on the net wheel. Alarge net composed of 96 nets is pulled out at the same time. Three pieces ofeach wing, called a pull, are pulled out 16 times. The first pull no fish, thesecond pull began to fish. Finally, because the net belly is a pocket at theback end of the net, a net belly can hold up to a million kilograms of fish.After fishing the fish in the net belly, pull the net belly out of the ice andload the fish away. The net was loaded on the plow again by the people who beatthe spear, twisted the spear and took the hook. At this point, the winter catchof a net was over.

旅行社2017导游工作计划范文

导游培训对于旅行社来说至关重要，因为他关系着旅行社的业绩。所以一年一度的导游工作计划也就显得很重要！下面我们一起来看一下旅行社2017导游工作计划吧。

2017年，是我社发展的关键一年，学习的氛围会更加浓厚，导游员总体水准和综合素养将进一步提升，因而，我们要以人为本，乘势而上，以公司“勤廉、务实、创新、高效”的企业文化精神为原动力，在平凡的岗位上不做不平凡的业绩。根据上级工作部署，并结合我部实际，特制定以下方案，作为我部2017年度的总体发展规划。

一、工作思路及目标

以深入学习贯彻党的十八大重要精神为契机，以集团公司“勤廉、务实、创新、高效”的企业文化精神为原动力，不断与时俱进，不断求学上进，以崭新的风貌争当环太湖旅游业的时代标兵。

二、工作措施

(1)第一季度

将队伍打造成团结互助、好学上进的优秀团体，荣辱与共，合作共赢。

① 要培养部门成员的集体荣誉感和使命责任感;

② 要营造平台，提供成员间职业技能互帮互助的再提升;

③ 精锐队伍，力争将我部打造成一支“召之即来，来之能战”的精英团队。

(2)第二季度

提升导游员的业务水准和职业技能，争取以点带面，向个人带动集体的趋势发展。

① 集体创作高质量的比赛用词，充分挖掘景区景点的文化内涵;

② 分工创作适合实地讲解的专业导游词，让成员在创作中不断深入研究，争做文化的守望者;

③ 鼓励成员参加各类活动，提高个人素养的同时，朝着精细化的酒店服务理念方向发展。

(3)第三季度

有效利用自身条件，争取为游客中心创造经济效益。

① 通过宣传或推介，把吴中太湖介绍给更多的游客，争取散客与团队共同成为接待主体;

② 争创优秀服务窗口，争做文明标兵，以此吸引回头客;

③ 导游要做好讲解是同时向客人推荐产品，争取让客人把“太湖礼物”带回家。

(4)第四季度

打造导游品牌化，对平日里的管理查漏补缺，再创佳绩。

① 坚决以“耐心、细致、文明、礼貌”的理念服务于客，将“三亮、三比、三评、三争创”活动常态化;

②以实际行动说话，杜绝工作失误，将游客满意度不断提升;

③建立完整的考核机制，平日为主，测评为辅，塑造导游员成为职业道德楷模。

以上是我社导游2017年的大体工作计划，在工作的具体实施中我们将遇到很多的困难，但我们坚信我们会排除万难，尽最大的努力把工作做的最好，也恳请上级部门监督指导!

导游个人年终工作总结

【篇一】

掐指一算做导游已2年有余，其间有酸也有甜，曾经试图放弃，却有千般理由选择继续，为了继续而毅然选择加入旅游总公司，希望自己理想的翅膀再次飞翔。

接下来20xx年五月的时候带了一次青岛团，由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，以下是我带团来的大致小结：

1：熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2：服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

3：注意协调工作，安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

4：导游要以不变应万变，出现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就注定了你必须在客人面前临危不乱，及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

5：书到用时方恨少，导游所知道的知识必须广泛，因此要不断的学习，给自己充电。每次带团回来也要及时的总结教训，积累经验。

6：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

7：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

时间已消逝，感触心中仍有余悸，我愿把每次大大小小的经历都看成是第一次来认真对待！“路漫漫其修远兮”也许可以回头看看留下的脚印。年轻的我要不断的告诉自己“革命尚未成功，同志仍需努力”！，困难经历了，但经验却留下了。带团总是不可避免要遇到三多（人多车多压力多），作为导游就要做到三心（多一份细心，多一份小心，多一份诚心）

细心：旅游景点环境杂，作为导游比平常要更多一份细心眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提醒客人归队。

耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。

诚心：带团随时随地会发生突发事件，导游要用一百分的诚心去解决，事情终会得以化解。

我付出，我努力！总相信“一份耕耘，一份收获”！

【篇二】

20xx年即将结束，只有在回首，才能感觉时间的飞逝。只有回首，才知收获。

算算从事导游工作已有两个年头了。去年半年多的全陪工作，让我身心疲惫。曾经试图放弃，却有百般理由选择坚持。为了坚持，为了继续，我走进了金矿，加入了遂金这个大家庭。一年，经历了酸甜苦辣，留下了经验。20xx年1月份带的第一个地接团，这对之前从未带过地接团的我来说是一个新的挑战。加上对景区和线路的不熟悉，上团前异常的紧张。好在团是顺利带下来了。到目前为止，共带了六十三个团。以下对一年带团情况做总结：

一.熟悉线路，接团前做好充分的准备。

a.出全陪前，先要了解目的地的情况，以及注意事项。(给地接导游团款时，要索要收据)

b.地接要了解各个景区的情况。特别是节假日。(问清餐怎么做，按桌还是按人，小孩是否含餐。关系到钱财时，发信息，以防事后发生纠纷时可以做凭证。)

二.用心服务。做旅游就是做服务。服务是关键。带团除了讲解就是服务。用心服务，无论客人素质高低，只要用心去服务总是对的。但服务并不等同于服务员。在餐厅就餐时，如果餐厅不是很忙，就没必要端菜送饭。有时候，遇到素质低的客人看到你做服务员做的事，他就会帮你当成服务员。如果餐厅很忙，那就有必要帮忙上菜。记得曾经出全陪时，有个很优秀的地接跟我说过，一个优秀的导游就是导游，不是服务员。服务也是要看情况和具体事情的。

三.注意协调，随机应变，以不变应万变。出现问题不能慌，要及时果断处理。七月份，带了一个团，矿里职工赴海南疗养。因种种原因，未召开行前说明会，导致车赴机场时，出现了一系列状况。虽然这事于导游无关，因为带此团的全陪导游是自己，所以，当时情况下，只有道歉和安抚客人情绪，尽力减少公司损失。

四.书到用时方恨少。很多时候会被客人的一个问题问的哑口无言。一次带老年团，在讲到凯恩集团时，一位退休老教师问，王白浪是遂昌人吗?当时的我只能惭愧的说抱歉。我确确实实不知道王白浪是不是遂昌人。下团后，查资料才知道，他是遂昌本地人。对于一个遂昌有着重大贡献的人，我居然对他一无所知。如果平时到看看多了解了解，也不至于客人问起时，一问三不知的尴尬。

20xx年，对于旅游界来说是一个特殊的年份。新的旅游法在十月一号实施，这对整个行业来说无疑是个巨大的冲击。新法规定：为保障游客的消费权利，整个行程中不得进购物店。众所周知，在旅*业里导游的底薪极低，且无保障，工资的大部分是佣金。这也是一个公开的秘密。十一后，旅行社不得不提高导游的工资。但是真正提高多少呢?不得而知。

20xx年对我自己来说也是一个特殊的年份。第一次独立完成地接工作，第一次处理交通事故，第一次半夜带摔伤的老人去医院，第一次送机到机场，却发现关门......

很多人说，做三年导游，相当于走了三十年的人生路。虽然每个团的基本步骤差不多，拿计划单，接团，走行程，送团，报账。说起来每个团过程很简单，但每个团有不同。读万卷书，不如行万里路。旅途中的所见所闻都能让自己长见识。这是一笔难得的财富。

【篇三】

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务?作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单!要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么?这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加辽宁省举办的导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些在努力一些我也许就不会错两道题，也许就是全场的分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天、

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来满意而归”的宗旨，因为平安、开心、快乐、比什么都重要!

20xx年是我的幸运年我考上了梦寐以求的导游证。但是20xx年对我来说是一个全新的开始，我的目标是进入大连中国旅行社，踏踏实实从导游做起认认真真的为游客服务用我的真心换取他们的笑容呵呵。同时我在这里也向所有的大连导游发起倡议“做一个名干干净净的导游、不赚黑心钱、不*购物、不*游客消费、不在宣传中有虚假信息”。

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢?就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐、快乐、快乐、

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。

First of all, on behalf of all the staff of __ travel agency, I would liketo extend a warm welcome to you and thank you for your support and trust in ourtravel agency. My family name is X. please call me Xiao X. next to me is ourteam driver, master X. Master X has rich driving experience. I believe you willfeel comfortable and safe on the way. If you have any difficulties andrequirements during the journey, please put forward them in time, and I will trymy best to serve you. Here, I wish you a pleasant journey, happy to come andsatisfied to return.

The scenic spot we are going to visit today is the ancient culture street.The ancient culture street is a street with Tianhou palace as the center andTianjin local characteristics. It is located in gongnangong North Street, NankaiDistrict, where all kinds of handicrafts and cultural goods from Tianjin andeven all over the country are gathered. It attracts a large number of touristswith "Chinese flavor, Tianjin flavor, ancient flavor and cultural flavor". Sowhat about the ancient culture street? Lets make an evaluation after visitingit in person.

We have come to the parking lot of the scenic spot. Please remember thatour car number is __ and the license plate is ______. The car is parked on theleft side of the parking lot. We are still meeting here at 4 p.m. please lockthe window. Please take your valuables with you. Please get off.

First of all, we see an ancient archway with the word "Gushang art garden"written on it. "Gushang" is the old name of Tianjin, and "Yiyuan" means thebirthplace of culture, that is to say, it is the earliest birthplace of culturein Tianjin. On the back of this archway, you can also see two words - jinao.The meaning of "gold" is precious, while "Ao" is the allusion of "carp leapingover the dragons gate". It is said that the carp leaping over the dragons gatewill be reborn and become Ao. Ao is the embodiment of the dragon. It is saidthat there are golden Ao in the Haihe River in Tianjin. Since then, we will beprotected by golden Ao. After reading these two words, please have a look at thetwelve copper coins under our feet, which represent the heyday of China from theTang Dynasty to the Qing Dynasty. These copper coins, from small to large, meanthat after we walk through this street, we will have a lot of good fortune, andhope that our motherland will become rich and strong. After you have seen thecopper coin, continue to come here, lets go to the next stop tongqingli to havea look.

Now you follow me into tongqingli, which was built in 1920__ and is thelargest building complex of Chinese and Western style in Tianjin. After enteringthe gate, we can see four murals on the wall, which reflect the market cultureof Tianjin, including "civilized marriage", "walking on stilts", "dragon boat"and this "witty talk" here. When you come to this side of the Hutong, you cansee two large murals. One is the picture of Lu River in Tianjin on this side,which shows the prosperous sea scene of Tianjin at the mouth of the trigeminalriver. The other is the picture of young willows in that year - huangdamen,which describes the customs of the common people during the lunar new year.

Out of tongqingli, please follow me and take a look at the Jade EmperorPavilion, a Taoist temple with a history of 600 years. Yuhuangge is located onthe high side of the river. It is open and spacious. It is a good place to climbup and look far away. Therefore, every year on the Double Ninth Festival,Yuhuangge is unprecedentedly lively. In the rear of Yuhuangge, we also see ashrimp stone, which has a history of hundreds of millions of years and ispraised as "longevity stone" by the common people. We can touch the longevitystone and wish our friends a long life.

After walking through the shrimp stone, we are now in Tianyan square. Itgot its name because it was close to the place where Yan Fulao, a famous modernChinese translator, lived, and it was here that tianyanlun was translated intoChinese.

I dont know if you have noticed that there are a large number of coloredpaintings in the shops and under the eaves of the whole street. These paintingsare drawn in the order of historical events, with a total of more than 800. Thewest side is painted with four famous works, and the east side is legendarystories from Han Dynasty to Qing Dynasty. What we see now is the clay figurinezhangshijiadian, which has a history of more than 140 years. Now it has spreadto the fifth generation and has been recognized as one of the first nationalintangible heritage projects.

Well, now weve come to Tin Hau square. The famous Tin Hau palace islocated here. Before entering the Tin Hau palace, lets take a look at theflagpole in front of the mountain gate. It is said that when the flagpole wasfirst set up, on the one hand, it hung lights to guide the water boats going toand from sanchahekou, on the other hand, it served as a foil for the Tin Haupalace, which made the whole building complex appear to be in perfect disorderand extraordinary momentum. The theater opposite is the earliest open-air stagein Tianjin and also the earliest place for people to entertain themselves.

Now lets take a look at Tianhou palace. Built in Yuan Dynasty, Tianhoupalace is one of the three largest Tianhou palaces in the world. As we all know,most temples in our country face south, but the Queens palace faces west andEast. Why? Because we have to face the Haihe River, which leads to the BohaiSea. Facing the Haihe River means facing the sea, so that when it is notconvenient for the believers to go ashore, they can worship the queen on boardand pray for peace.

Now we come to the main hall, which is the place where empress dowager isworshipped. The one sitting in the middle is Tian Hou. Mazu, originally namedLin Mo, is a native of Meizhou, Fujian Province. She was born miraculous. She isfamiliar with the nature of water and often rescues ships at sea. Later, he wasworshipped as a God, and was granted the title of Tianfei and Tiantian.

We have come to the north entrance of the ancient culture street. Thepattern of the twelve zodiac animals is paved on the ground. It reflects thetraditional Chinese folk custom of "twelve zodiac animals" for thousands ofyears. It means that the ancient culture street is prosperous in people andmoney for twelve months a year, which echoes the pattern of copper coins pavedin the north entrance. Each of US tourists can step on the animal patterns thatare the same as our own, so that we can bring wealth and auspiciousness to ourfamilies. If you look at this archway again, the "clear snow" on the insiderefers to the scenery of early clear after snow and full of tourists. On theoutside is the word "hometown of Jinmen", which means that the area near theancient culture street is the center of Tianjin. Todays Tianjin is formed bythe gradual development of this area as the original center.

Well, we have finished visiting the main scenic spots. Next time, you canvisit freely, or buy some special products with Tianjin ancient flavor. Letsmeet in the parking lot at 4 pm. The license plate number is ______. Please payattention to your safety and dont be late.

Today, we have passed the 680 meter long ancient culture street to show youthe national characteristics of Tianjin Folk Customs. Our journey is over. Thankyou for your support and cooperation in my work. Please forgive me if there isany inadequacy or inadequate care in my service today. I also hope you can giveme more valuable opinions. I look forward to our next cooperation. Finally, Iwish you good health, smooth work, success and all the best!

Dandong is located in the northeast of China, in the southeast of LiaoningProvince, across the Yalu River in the East and Xinyi Prefecture of theDemocratic Peoples Republic of Korea, across the Hun River in the northeast andadjacent to Jian City of Jilin Province and Huanren County of Benxi City,Xiuyan County of Anshan in the West, and Zhuanghe City in the southwest. Thestarting point end point China is the northern end of the Chinese mainlandcoastline (the southernmost end of China is the Beilun estuary). The east end ofthe Great Wall in China and the largest border city, built by the river and thesea, can not only feel the charm of the tide, but also feel the slow wind of theriver in Dandong. It is also known as "the most beautiful border city in China".She has five beauties

First, the location is beautiful. Dandong is located at 40 degrees northlatitude, on the same dimension line with the great capital, that is, east ofBeijing. When the sun rises in the East, Dandong is the first city to feel thelight of the sun than Beijing, which deserves to be called the Red OrientalCity.

Dandong is the only "three coastal" border city with "coastal, border andriver" in China. It not only has the first port on the ten thousand mile seaborder line, but also has the convenience of land and sea transportation. Thedeveloped three-dimensional transportation network leads to domestic andforeign. Near the citys 120 km long coastline, there are many islands such asDalu island and zhangdao Island, which are like bright stars scattered in theNorth Yellow Sea. As the first point of the "five points and one line" strategy,the expressway connecting the five points will make Dandong closely linked withother coastal cities in Liaoning Province. Compared with other border cities inChina, it is an important intersection of the economic circle around the YellowSea and the Bohai Sea. It has a 306 km border with the Korean Peninsula and isthe main land passage connecting the Korean peninsula with China and Eurasia.Whether its land transportation to North Korea or water transportation to SouthKorea, there are convenient transportation to the world. In China, there arerailways and expressways leading to Dalian, Shenyang, Tonghua and otherdirections, connecting the transportation network inside and outside theprovince in all directions, convenient and fast. There is neither the "basinconsciousness" and "border consciousness" caused by the location occlusion, northe "Cape consciousness" of the border area, but the unique sense of regionalpride.

Second, the beauty of customs. Compared with the ethnic composition ofother border areas, Dandong is also a multi-ethnic area. Among the 2.4 millionpeople in Donggang City, Fengcheng City, Kuandian Manchu Autonomous County andYuanbao, Zhenxing and Zhenan districts under its jurisdiction, the urbanpopulation is 700000. It has 28 ethnic groups, including Han, Manchu, Mongolian,Hui, North Korea and Xibe, accounting for half of the 56 ethnic groups. Amongthe ethnic minorities, Manchu has the largest population, accounting for 32% ofthe citys population. It is the largest Manchu inhabited area in China, and itis one of the important birthplaces of Manchu. Manchu is one of the mostimportant ethnic minorities in modern China. Not only in the modern history ofChina has a strong brushstroke, but also in real life, Manchu folk customs havepenetrated into the daily life here. On the stage, you will see the "easternborder drum" stirring up. In daily life, you will experience the rough, bold,delicate and gentle national customs. Compared with other border cities, thiskind of rough and unconstrained, delicate and gentle multiple customs israre.

Third, historical beauty. As early as 18000 years ago, our ancestorslabored, lived and multiplied in this rich land. The "qianyangren" cave site andhouwa site reproduce the scenes of the Paleolithic and Neolithic ancients livinghere. This used to be the place of secluded Yan. The bronze swords of Yan andQin Dynasties described the territorial disputes of that time. After Yan and QinDynasties, it belonged to Liaodong county. Wuci county and Xian Ping County inthe Western Han Dynasty were the earliest cities in Dandong and one of theearliest county-level administrative units in Northeast China.

In the first year of Emperor Gaozong of the Tang Dynasty (AD 668),Liaodong, which was under the secession of Xia Dynasty, set up Anton capitalsresidence (the name of Anton city comes from here). In 1876, the Qing governmentset up Fenghuang hall and Anton County, and Kuandian County the next year, withFenghuang hall as its capital. Anton opened a port in 1907 and became theearliest political and economic center in Eastern Liaoning. Anton city wasofficially established on December 1, 1937. In 1965, the State Council decidedto change Anton city to Dandong City, which means "Red Oriental City".

The Yalu River has nurtured Dandong, a beautiful city. As early as the 13thyear of Tongzhi in the Qing Dynasty, "all the land in the East has been banned","all those who know the land and cultivate it, regardless of the flag andpeople, have been registered in the household register", and the hundreds ofmillions of cubic meters of long coveted trees in the Changbai Mountains haveattracted thousands of loggers. The Yalu River flows gently from the foot ofChangbai Mountain to the Yellow Sea. In todays Shahezi area, there is a placefor woodcutters to rest and keep healthy. Naturally, there was the largesttimber based material distribution center in the Yalu River Basin in NortheastChina at that time. Dandong once became the "wood capital" (you may have seen ascene in the TV series Chuang Guandong, where the people who put the raftslanded in Anton). In addition, a large number of grain carriers, all kinds ofmountain goods and local products have gathered in Dandong, and all kinds ofshops have been listed for business. The rise and continuous prosperity ofCommerce has formed the city, which is Dandong. It can be said that the YaluRiver has laid a solid foundation for the birth and prosperity of Dandong.

Fourth, environmental beauty. Compared with other border cities in China,Dandong has a warm temperate climate with four distinct seasons, warm in winterand cool in summer. The annual average precipitation is about 1000 mm, which isthe same as that of Shanghai in the south of the Yangtze River. It is thewettest place in northern China.

Climate makes the environment. The spring in Dandong seems to be cominglate, and I dont want to be far away. When the earth returns to spring, it isthe best season to watch the Dandong City Flower rhododendrons. Therhododendrons all over the mountains make the earth look enchanting. Because thespring is relatively long, and there is no sandstorm weather in the northernspring, the blooming period is also longer. No matter in spring, summer, autumnand winter, it is one of the most comfortable places in northern China. Theweather of more than 30 degrees in summer is only about 5 days. The whole summeris cool. You come to the seaside or scenic spot here for summer vacation andenjoy the beautiful environment endowed by nature. The autumn rainfall inDandong is reduced, and the climate is cool and pleasant. At this time, theginkgo trees on both sides of the streets of Dandong City are full of fruits andgolden. Interestingly, there are few ginkgo leaves left in the whole tribeovernight. The streets paved with ginkgo leaves have become the famous "GoldenAvenue" in Dandong. In the various scenic spots along the Yalu River, themountains are full of red leaves, just like autumn clothes made of colorfulbrocade.

Rivers are products of climate. Due to the humid climate, there are nearly1000 large, medium and small rivers with a length of more than 20__ meters inDandong. Among them, there are four big rivers with a drainage area of more than5000 square kilometers, namely Yalu River, Hun River, Aihe River and Dayangriver. Abundant water resources, annual runoff of 11 billion cubic meters. Thewater quality is excellent, and the density of water system ranks first inLiaoning Province. Dandong is also rich in geothermal hot spring and mineralwater resources, and the reserves of hot spring water are among the top inLiaoning Province. Wulongbei hot spring and Dongtang hot spring are good placesfor tourism, vacation, recuperation, leisure and fitness.

Vegetation is the reference of climate. Due to the humid climate, the greencoverage rate of Dandong is relatively high, and the annual air qualitycompliance rate is 94.8%. In winter, it is one of the warmest areas in NortheastChina. In the Yalu River, a winter swimming team is active all the year round.In the morning fog filled Yalu River, we can see them chasing the waves. In theforest and snow fields of mountainous areas, there are active winter sportslovers on the ski resort. If tourists come here to ski, jump into the steaminghot spring and enjoy the most comfortable time in winter.

Fifth, the beauty of the city. Dandong is a typical cluster type belt City,the widest part is only more than 2 kilometers, and the narrowest part is only afew hundred meters. In addition to five rivers directly flowing into the YaluRiver, there are several large green isolation belts wedged into the urban belt.Compared with those big pie like urban patterns, although the investment ininfrastructure is large, it also creates a city suitable for work and life Itsa good place to live in. When the sea tide and river breeze slowly come, theinherent heat of the city is not isolated from the air. When the sea tide andriver breeze recede, the fragrance of flowers and plants slanting down from thedense forest on the mountains of 17 cities is refreshing. This small town, whichhas been open for only one hundred years, is not an old city, but it has allkinds of ancient construction sites, recording the history of the city. A nearly100 km long landscape road, built along the Yalu River, has become the longestborder landscape road in the world. This road connects the two starting pointsof China, one is the east end of the Great Wall, the starting point of HushanGreat Wall, and the other is the east end of the sea border.

My friends, perhaps the five beauties of Dandong do not fully summarize thetrue meaning of her beauty. You may sum up more beauties of Dandong. Lets saythat Dandongs resources are not only on the ground, but also underground.

Dandong has a total area of 1495 square kilometers. Although its land areais less than 1% of the national land area, it is rich in resources. There aregreen resources on the ground and rich mineral resources underground, many ofwhich rank first in China. Almost the same as the political border line, it isalso in the transitional zone between Changbai flora and North China flora.Dandong has both the characteristics and representative plants of the two flora.There are more than 280 species of fungi in 32 families, 340 species ofbryophytes in 66 families, 80 species of ferns in 21 families and 1300 speciesof seed plants in 103 families. Apart from the border areas in the south, thevegetation here is the most abundant. Many valuable medicinal plants areproduced here, such as ginseng, prickly ginseng, asarum, Gastrodia elata,Schisandra chinensis, sea cucumber and so on. Take tussah as an example. Dandongis a famous tussah town in the world. It not only has a long history ofsericulture, but also has the Oriental color of tussah silk. China is thehometown of silk, and the silk road spreads Chinese silk to the world. Perhapssilk is made of Southern silkworms, while Dandong tussah silk has uniquecharacteristics of jewelry luster, natural luxury, smooth comfort, moistureabsorption and good air permeability. The clothing made of tussah silk fabriccan absorb water and evaporate rapidly in midsummer. It can stick to the skinand keep warm in the middle of winter. It is soft and comfortable. It is warm inwinter and cool in summer.

Dandong is close to the sea. Naturally, it has the characteristics of thesea. Even the dialect of Dandong is mixed with the typical flavor of "Oyster",which may be formed by eating seafood frequently. The seafood and the Yalu Rivertreasure fishery breeding belt, as well as the top ten special products such ashigh-quality rice, chestnut, strawberry, Schisandra chinensis and strawberry arewell-known at home and abroad.

Under the surface, boron, gold, lead-zinc, molybdenum and other mineralsare also stored. Among them, boron ore reserves account for 96.3% of theprovince, 64.2% of the country, ranking first in the country, known as "Boronsea"; gold reserves account for 37.2% of the provinces total gold, rankingfirst in the province.

Dandongs original ecological landscape is well preserved, and its tourismresources are complete and abundant. In the north, there are many greenmountains, in the south, the winding Yalu river connects with the vast YellowSea. Bangshantai, the starting point of the Great Wall in the East, the riversea boundary stele in the north, the bullet marked Yalu River Bridge, the richethnic customs, and the river, mountain, lake, sea, forest, spring and rivermake up countless wonderful landscapes. As an excellent tourist city, Dandong isalso a hot tourist city in Liaoning Province and an important endpoint city ofthe "Golden Triangle" tourist city in Liaoning Province. Dandongs tourismresources can be expressed in five words, that is "man Chao Jiang Shan Lu". Letme give you a detailed interpretation of the connotation of these fivewords:

Manchu -- this is the birthplace of Manchu. Manchu folk customs are richand have penetrated into our daily life. You can enjoy the Manchu Customs onsome special occasions.

North Korea Dandong is directly adjacent to the Korean Peninsula. Theunique customs of the North Korean people can be seen everywhere, whether theylive in Dandong or on the other side. Maybe you come to Dandong for the firsttime. There are three kinds of signs on many stores. One is Chinese, the otheris English, and the third is Korean. Dandong is a truly international city.

River is the Yalu River. When you come to Dandong, if you dont look at theYalu River, you will come in vain. Whether you walk along the landscape road bythe Yalu River or take a boat tour of the Yalu River, you will appreciate thestatus of the Yalu River in the eyes of the people of Dandong. The Yalu Riverscenic area, with the Yalu River as the main axis, is 210 km long in Dandong. Itis along the mother river of Dandong City, carrying the brilliant development ofDandong City.

Mountain - Dandong is located in the hilly area of Eastern Liaoning, wheremany famous mountains and waters are created by the remaining veins of ChangbaiMountain. There are: Yalu River, qingshangou and Fenghuang mountain threenational key scenic spots; Baishilazi and Yalu River Estuary coastal wetland twonational nature reserves; tianqiaogou and Dagushan two national forest parks;Fenghuangshan mountain city, Yalu River broken bridge, Hushan great wall andother national key cultural relics protection units; In addition, there are alsoTianhua Mountain Forest Park, a natural volcano museum, Huangyishan Forest Parkand so on; Dalishu village, which is the "national agricultural tourismdemonstration unit", has a total land area of 15000 square kilometers, and 1500square kilometers of various scenic spots, accounting for 10% of the total landarea. This proportion is the highest in the province and far higher than thenational average.

Green - Dandong has high green vegetation coverage, which is the highestvegetation coverage area in Liaoning Province and an important area forEcotourism in Liaoning Province. Whether in the six major scenic spots of YaluRiver scenic spot, or in qingshangou, Dalishu village, daludao and other places,the natural ecology has fulfilled peoples good desire to return to nature.

Dandong has a wide range of local products, such as ginseng, chestnut,strawberry, hawthorn, tussah, edible fungi, forest frog, prawn and so on.Dandong is close to the river and adjacent to the sea. It is rich in aquaticproducts and marine products. Yalu River fish is a specialty of Yalu River.There are many kinds of treasures in the sea, such as conch, jade conch,scallop, red shellfish, variegated clam, Portunus, shrimp, abalone, flat jadeconch, vein red conch, fragrant conch, variegated clam, Meretrix, Bamboo Clam,cuttlefish, octopus, etc Shrimp and other well-known at home and abroad, marinefish are mainly ray, Coilia, silver fish, COD, bass, yellow croaker, hairtail,pomfret, flounder and so on. The rich freshwater resources provide a strongsupport for the vigorous development of freshwater aquaculture here. The mainspecies are male fish, silver carp, carp, heavy lip, horse mouth fish, catfish,rainbow trout, as well as Penaeus vannamei, river crab, paddy crab, etc. Inaddition, there are Manchu "sour soup", North Korean "cake making", Dandong"barbecue" and other local snacks. By tasting these snacks, you can feel Dandongfolk customs and multi-ethnic culture.

Dandong has complete tourism infrastructure and convenient transportation,which has formed a three-dimensional transportation system of sea, land and air.Dandong railway is 220 kilometers away from Pyongyang and 420 kilometers awayfrom Seoul (now known as Seoul). The international intermodal train from Moscowto Beijing to Pyongyang passes through Dandong. At the intersection of nationalhighways 201 and 304, Dandong Shenyang and Dandong Dalian expressways, and theconstruction of infrastructure projects such as northeast east railway project,Shendan double track railway, Dantong expressway, Danhai expressway, DanZhuangrailway and Haikong port expansion are under planning and implementation.Dandong will be at the central intersection of four expressways and threerailways

Dandong port is a natural non freezing port and an international tradingport at the northernmost coast of mainland China. It has been cooperating withJapan, South Korea, North Korea, Russia, the United States and Hong Kong for 50years

Each passenger:

Everybody is good! Today, you are my beautiful west lake tour guide: Fang Zifang (write your own name!) . Lets start with slowly as the ship started to move, to visit the beautiful west lake!

The west lake is located in: the west of hangzhou city, zhejiang province. The west lake of the water area of 4.37 square kilometers, 15 kilometers lakeshore circumference, level are 2.27 meters deep, the deepest in 5 meters.

First of all, we came to the orioles singing, the willows is nanshan scenic city nearest a park, it is also one of the west lake old ten views. Willow is a main feature in the park. Look at both sides, gathered here the spring of 500 strains of willows, the weeping willow, with ones lot, the willow tree, on both sides of the various, very good-looking, south park inclined rod bending branches of that kind of, in the breeze, the yaw, like a drunken beauty, known as the "drunken liu"

Now, we came to the legend of the white niang son met xu xian the broken bridge. Broken bridge, today is located in the bai causeway eastern end. Many sizes in the ancient west lake bridge, it is most famous. Everyone looked down, below is the sparkling lake, the lake is the sunlight, like many gold sprinkled on the lake, very beautiful! Attention, do not litter, can take pictures here, rest now.

Well, today is here, finally I wish you all: have a good journey, goodbye!

旅行社导游工作个人总结模板

旅游是愉悦的，导游就是在你享受愉悦的时候给你讲解更多细致的东西，下面是小编为大家整理的旅行社导游工作总结范文，接下来我们一起来看看吧!

旅行社导游工作总结范文(一)

“导游”工作给我的生活带来了许多快乐，却也让我知道，“导游”不是一项简单的工作，与其他职业有一个显著的不同，那就是你必须与客人近距离接触，这自然使我们对服务的感触比一般人深刻。从某种意义上可以这么讲，导游职业的无穷魅力正是源于我们对服务的感知和热爱。

通过几个月的工作实践，我深深的体会到，取得了导游证，并不代表你就永远是一个合格的导游员，而是要不断的的学习、充实、提高。在旅游者的眼中，导游员应该是无所不知的“万事通”。导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工的前提。作为一个导游员就要“与时俱进”，永远保持积极的求知欲，以适应社会进步和发展的需求。更重要的是。我们自己千万不敢把自己当成“万事通”，要保持谦虚谨慎的态度，要切记“学海无涯”、“学无止境”，“人外有人，天外有天”，“三人行，必有我师”。

要时刻牢记导游的职责，认真学习《导游人员管理暂行规定》、《中华人民共和国国家标准导游服务质量》，努力的实施好旅游计划，作好联系、协调、讲解等服务工作。坚持“宾客至上、服务至上、为大家服务、合理而可能”的四大服务原则细致、热心、周到的作好导游服务工作。也就是一切工作以旅游者为出发点，以服务为出发点，时刻考虑旅游者的利益和要求，绝不能拒绝游客的合理合法要求。服务过程中要坚持“为大家服务”的原则，不能有亲疏之分，厚此薄彼，而应对每个游客都热情、周到、友好、尊重，不偏不倚、一视同仁;要坚持“合理而可能”的原则，在旅游服务过程中，要时刻关注游客的情绪变化，耐心倾听旅游者的意见、要求，冷静分析、仔细甄别，合理又能实现的，就努力的去做，如果没有作好或是已经错过机会，就想办法及时弥补，以求最大限度的达到游客的满意。

导游讲解服务是整个旅游服务活动过程中极为重要的一个方面，在导游讲解过程中，我认为“准确、清楚、生动”三者相辅相成，缺一不可.

首先“准确”是首当其冲，至关重要的，在讲解过程中牢记“一伪灭千真”的教训，切忌胡编乱造、张冠李戴、信口开河，这样会使游客有被蒙蔽、愚弄的感觉，会引起游客的反感、责备。旅游者在旅游活动中“求知”是重要的内容之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望。

其次，“清楚”守键，在导游讲解中，清楚、简洁流利的语言表达，是导游语言科学性的又一体现。口齿清楚、言简意赅、措词恰当、组合相宜、层次分明、逻辑性强，避免使用生僻的词汇和滥造词汇，这是导游讲解基本的要求。

另外，“生动”是调和剂，是创造旅游团队和谐气氛的重要手段。如果讲解过程中，语言平淡无奇，象和尚念经似的单调、呆板，会是旅游者感到索然无味，在心里上产生不耐烦或厌恶的情绪;而生动形象、幽默风趣、妙趣横生的讲解能够创造出美的意境，可调整旅游者乐观的心态、欢乐的情绪、浓郁的游兴，创造的是一种和谐、欢乐、积极、高昂团队气氛，给人的是一种美的享受。

旅行社导游工作总结范文(二)

暑假回家，在旅行社做了两个月的事。觉得还是比较幸运能有这样的机会，毕竟自己也不是学的这个专业，却能有机会接触这个职业，真的很开心!这两个月带了一些团，几乎都是做的全陪导游。总的来说还是有些心得的!

做导游的都知道，要说挣钱还是不要做全陪导游比较好。全陪导游的好处就是可以跑很多地方，我想可以在自己还不需要为养家胡口担心的时候借全陪导游的机会多出去走走还是不错的。我就是这样想的，所以我总能保持乐观的心态，不会去在意太多的什么。所以说我的小结可能很片面，但是我就是这么做的;人嘛，生活就是要开心才好哦!

一、这是火车团出站前应该做好的准备工作

1.在进站前半个小时左右给地接导游发简讯，明确好进站时间和接站方式。

2.下车前嘱咐好游客收拾好自己的行李，一定要多次强调以防落下东西。

3.出站前需查清人数，举旗带团出站;期间要做到眼明手快，看好出站口，防止自己作为一名导游却不认识路的尴尬场面。

二、在吃饭时应该注意的问题

1.到了饭店，自己应该立即熟悉饭店的情况;例如厕所的位子，游客吃饭地方及自己用餐的地方。

2.等游客的餐桌开始上菜后，自己就要抓紧时间用餐，防止自己饿肚子。

3.游客用餐后客气的问是否满意，若出现有什么不足的地方尽量和游客解释，请他们谅解，毕竟在外是不能和家里比的;但是也要尽力和地导协调，看是否能够改善。

三、景区游玩是需要注意的情况

1.若是三四十人的大团就应该和地导配合好工作，一个在前一个在后防止有人掉队找不到出入口;都是大人的团，也比较轻松，自己可以好好的玩;有小孩的团，一定要家长带好自己的小孩。

2.在进入景点前就应该和游客说明注意事项，小孩的票问题应该明确的说明，防止为了琐碎的事情耽误大家的游览时间。

3.下车前提醒游客随身携带贵重物品，不要将贵重物品放在车上。

4.几乎每到一个景点地接导游都会安排好时间，在规定的时间完成这次的游览行程，可是途中常会出现因为购物而耽误时间的事情发生，自己要做好督促工作;在做工作时应该以平和的心态对待，切记不可急噪，好好的和游客说明情况。

5.因为景区太大的缘故可能会出现几条不同的路，这时应该和游客说明好情况，若游客坚持要走另一条路，则可以双方协调好，定下在出口等的时间。

6.在车开动前务必要清点好人数。

四、入住酒店的问题

1.拿好房牌号记录清楚在自己的这个团队的所有房号，在发放房牌号以前应该和游客说明好房间的设施，需要游客检查是否齐全，如出现少东西的情况立即给总台电话。

2.因为晚上多数为自由活动时间，记得嘱咐好准备晚上出门的游客注意安全。

3.自己在叫早后应立即收拾好行李，安排好早餐开始这一天的行程。

4.退房那天，自己应该早起;多次强调游客是否收拾好了东西，房牌应该尽早拿到总台，以便查房节省自己的时间。

5.若做好了第一点，则一般在退房的时候不会出现这种状况，但是难免会发生意外的时候;遇到酒店说少了东西的时候一定要坚定自己的立场，立即和地接导游联系，拜托他帮忙解决，毕竟是本地人好办事的。

以上这些都是常规的问题，需要我们快速，很好的解决。

但是要做好一名全陪导游，这些还是不够的。

1.这是最重要的一点，就是要态度好;无论发生什么事情自己都必须保持镇定，更不能是小性子;保持微笑。

2.无论是对游客还对师傅都要有礼貌，上车记得和师傅说声早，下车记得和师傅说声辛苦您了;几句简单的问候语会使大家的心情都好的。

3.要尽量协调好游客与导游双方的关系，站在游客的角度想问题也要合理的为地接导游解释一些地接做的不够明白的事情，让游客觉得是大家都是在为他们找想，这样旅途才能愉快;绝对不能把问题带回来解决!

4.这是最后一点，我们毕竟是靠这个工作;帐还是要好好算清楚的!

总的来说，做全陪导游是比较幸福的事情，但是有时候也会委屈。只要自己保持好心态，出门在外给别人一个好印象总是好的，微笑--我一直都认为那是解决问题的最好方法。

旅行社导游工作总结范文(三)

一、以导游为荣，以工作为乐

根据旅行社的安排，作为导游员的我，带团是我的首要任务。这几年，带过的旅游团队数量已经记不清了，留在我感觉里的是----忙和乐。刚丛云上飞下来，又从水上漂过去;才听罢火车的汽笛声，又闻见了汽车的马达响;才听罢东北的二人转，又尝到了的哈密瓜;才欣赏桂林山水的秀美，又看到“大漠孤烟”的壮阔。夏令营孩子们欢快的歌声，夕阳红老人们幸福的笑脸，盛世北京和谐的音符。还有华西村人美好的蓝图，南街村人不懈的追求……。这一切经常在我眼前浮现，是我深深的感受到了我工作的意义所在，从心里热爱导游这一工作。

二、学理论、学知识

从业多年来，我一直严格要求自己，作为一个国内专业导游人员，我时刻牢记着热爱祖国、热爱人民、热爱祖国几千年的优秀文化，认真学习党的各项政治政策、经济政策、学习党在新的历史时期的主要理论，用来武装自己的头脑，在思想上紧跟形势，努力是自己成为具有优秀道德品质，高尚职业情操、遵纪守法，尽职尽责的导游员。积极参加省市旅游局组织的培训班，认真学习导游知识、导游业务;业余时间细心学习《汉语言文学知识》、历史地理文化知识、《心理学》、《公共关系学》、《政策法规》，认真阅读相关的经济知识、社会知识、旅游知识，在学习中坚持勤动眼，大量的阅读有关景区、景点的资料和有关风光民情的书籍;勤动手，把读到看到的相关资料、甲篇名作、经典名句都分类整理，以丰富自己的学识，增加自己的见闻。

三、学技能、多实践

导游工作是一个知识密集型和高智能的服务工作，除了要求导游员要有广博的知识外，还需要导游人员具备高超的技能，如讲解能力、组织能力、人际关系能力、分析能力、解决问题能力。而讲解能力是首当其冲的，常言说“大好河山有多美，全凭导游一张嘴”。游客出游，“求知”是愿望之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望，我们才会得到游客的尊重和敬佩，这是顺利完成旅游计划的重要前提。其次，整个旅游活动是一个有组织的，需要和饭店、宾馆、景点、交通等相关的企业和个人来打交道，它牵扯到社会生活的方方面面，因此上，要求我们导游员要有相当的组织能力和协调能力。

再其旅游活动的主体是人，而人的构成又是复杂的，旅游者来自不同的社会阶层，从事着不同的职业，文化层次高低不等，性别年龄各不相同，兴趣爱好因人而异，身体状况不尽相同。这就要求我们导游员必须学会处理人际关系，学会善于和各种人打交道。在旅游过程中各种各样的情况都有可能出现，个各种各样的问题可能随时发生，这就要求我们要学会独立分析的能力和独立解决问题的能力。

在实际工作中，我十分注重留心学习，在实践中不断的总结和提高自己的业务水平。时时提醒自己“勤动口”，向专家请教先进的经验和方法，向同事学习、向民间学习、向旅游着学习，以丰富自己的学识;“勤动腿”，常言说，读万卷书，不如行万里，勤跑、多动增加自己的阅历，在实践中巩固学到的知识;“勤动眼”，大量的阅读有关旅游方面的书籍、查阅有关风光、风情、民俗的资料;“勤动手”，眼过千遍，不如手过一遍，把看到的、听到的、学到的知识和方法，经验和技巧都动手一一记录下来;“勤动脑”，在动口、动腿、动眼、动手的基础上，善于动脑，把学到、收集到、看到的名作甲篇、知识经验都分类整理，结合自身的特点，取精去糟，最终形成自己的风格和作风。也就是说，在工作实践中逐步的总结，不断的提高自己的业务技能和服务水平。资深导游上半年个人工作总结

四、几点带团的方法

1、掌握好游览的节奏。

孙子曰：“水无常形，兵无常式”，这一点运用到带团工作中也是十分的确切。在带团过程中，我们导游员除了丰富的知识，生动形象的语言来为游客作好讲解服务外，更要学会掌握和控制旅游过程中的节奏问题。因为旅游者的年龄、体质不同，情趣爱好不同，情绪不同，一个人一天会有多种情绪的变化，做为导游员要随时掌握游客的这些现象，在实施旅游计划中要作到“有张有弛，劳逸结合”，根据团队的实际情况安排有弹性的活动日程，努力是旅游过程既丰富多彩，又松紧相宜，让游客在轻松愉快的活动中获得最大限度的满意的、美的享受。

“有急有缓，快慢相宜”，在具体的旅游过程中，要视具体情况控制好游览的时间、速度，根据游客的年龄构成，对老年人要走的慢一些，讲的慢一些，尽量减少剧烈活动的项目，要学会适合老年人的习惯语言，交流方法;对待年轻人，可以走的快一些，讲的节奏快一些，适当的安排一些年轻人喜爱的活动项目;对待青少年，在游览的过程中要注意寓教与乐，要更多的把旅游和学知识结合起来，同时适当的安排一些适合青少年的娱乐活动。总之，导游员就是旅游活动的“导演”根据不同的团队，从实际情况出发，安排好、组织好旅游活动，是旅游者获得乐趣和享受，这才是一次成功的导游活动。

2、处理好几个关系。

即强弱关系、多数与少数的关系、劳逸关系。在实践中我们都知道，一个旅游团队，它的人员组成是比较复杂的，有身体好的，精力充沛的，希望速度快一些，活动量大一些，而年老体弱的则希望从容轻松，不愿意太紧张、太劳累。这时我们就要根据实际情况分别予以对待，按照旅游者的体质、年龄划分成相应的小团体，讲明白游览的路径、集合的地点、时间，全陪导游和地接导游互相配合，或前后或穿梭在各小团队之间，对年老体弱的要重点照顾。这样既尊重了旅游者的愿望，又是他们各得其所，各取所乐。在游览过程中经常会出现对日程安排意见不一致的现象，这是由于旅游者审美观点、兴趣爱好不尽相同所造成的，是一种正常现象。

一般情况下本着求同存异的原则，寻找大家都喜欢、乐意的共同点，形成统一的选择，这是最理想的解决方法。如果共同点不容易找到，则要实事求是的给游客说明情况，请团队领队或德高望重的人物进行协调，寻找合理而可能的变通办法，动员意见不同的各方相互作出让步，本着少数配合多数的原则是旅游活动继续顺利的进行。当然在旅游过程中处理好劳逸关系也是十分重要的，疲于奔命，象行军拉练一样的旅游会使游客的产生不愉快的情绪，必定回影响旅游者的游兴。我们要合理安排日程，兼顾游览、娱乐、购物、休息，力争让游客在各方面都得到满足，从而游客对旅游服务工作的满意度。作为导游员，在带团过程中处理好了这几个关系，就能带出一个和谐欢乐的旅游团队，成功的完成一次旅游活动。

3、多沟通、交朋友。

沟通要从了解做起，旅游者的性格大致分为两大类：外向型、内向型。外向型的活泼、爱交际、喜讲话、多点子、热心肠，另一面又急躁、好动、好胜、散漫，这类人好沟通，但不稳定。内向型的稳重、冷静、有主见、情绪稳定，另一面少言、孤傲、忧郁，这类人不易沟通，但却很重感情，一但认可你不会轻易改变。作为导游要通过观察、交流了解游客，正确的区分客人的性格类型，采用灵活的方法，因人而异，适时适宜的进行沟通，随时观察游客的情绪变化，及时调整策略方法，始终保持和谐欢乐的团队气氛。

在旅游活动中，导游和旅游者不仅是服务与被服务的关系，更是合作伙伴，只有游客的通力合作，旅游活动才能顺利进行并达到良好的效果。为此，一个很好的方法就是导游和游客真诚的交朋友。交朋友要从尊重对方做起，把主动服务、真诚服务、热心服务、周到服务贯彻始终，从小事做起，与细微处显真诚。和游客交朋友，要有一颗平常的心态和包容的心态，和游客建立平等的关系，不能厚此薄彼;导游员和游客相处时不要争强好胜，满足一时的虚荣，作嘴巴上的胜利者，要保持融洽的气氛，建立“君子”式的朋友关系。

以上是我从事导游服务工作实践中的一点体会，总结出来，以便在以后的工作中进一步的改进和完善。今后仍要不断的学习旅游知识，努力提高自己的业务技能，提高为游客服务的水平，为旅游业的发展作出自己的贡献。

旅行社导游工作总结范文(四)

时间过的真快，又到年中了，作为导游员的我似乎还没能回味过来这半年的滋味，适应这季节的变化，但是，时间不等人，日月老人将要给20xx年画上句号了。我所从事导游工作，又经历了一个年头了，我喜欢这个工作，不论苦辣酸甜，我总是一个“乐”字。

在导游年审培训的会议室里，原省旅游协会副会长刘祖翼现场为我们授课，他从旅游与文化的融合、芜湖旅游的发展前景和导游人员的素质要求等方面进行了精彩讲解!

导游是旅游业不可缺少的组成部分，它是旅游业的灵魂，是旅行社的支柱。某种意义上来说，导游人员是一个地区形象的体现，也是了解一个城市的窗口。

导游是什么?用旅游协会副会长话来说，导游的言谈举止、素质修养不仅直接反映出一个城市精神文明的素质修养，而且也折射出一个城市旅游行业的品质建设。半城山半城水是芜湖的一道美丽风景线，而导游是向中外游客传达城市形象的使者，是一个城市的名片。“一名真正的导游员，就是一个城市的形象大使。我们希望可以借助各种大赛和培训，发现和培养出更多的优秀导游人才，进一步提升导游素质，推进芜湖旅行社行业品质建设，推动旅行社行业转型升级，使之成为中国优秀城市――芜湖一张亮丽的城市名片。

同时呢，他也说由于媒体长期以来对个别导游出现不规范行为的报道过于频繁，对旅游行业造成了较大的负面影响，从而使旅客积累起对导游的不信任感。导游队伍到自身形象的重要性，要自立、自强、自爱、自信。媒体的监督是一件好事情，相信随着市场的规范，企业的成熟，导游的形象也会逐步得到认可。同时，社会和旅游企业也要逐渐提高对导游的认识，因为导游是人才、是生产力、是效益。只有吸引优秀人才的加入旅游行业才能实现可持续发展。中国已经是一个旅游大国，将要成为旅游强国，中国导游将成为一个高尚的职业，这不是因为导游收入多，而是因为导游的阅历和学识高，因此即要保证导游的权利和利益，同时也要对导游的责任提出要求。

市旅游局助理调研员同时也出席了开班仪式并且讲话。针对现行的导游培训内容方法单一、管理滞后不能适应新形势下旅游业发展的实际，她对今后的导游培训工作提出明确的要求。一是改革现行的导游培训方法，更新培训内容，提高培训质量，使导游培训工作更加规范化、制度化。通过不断加强对导游人员的职业道德、职业纪律教育和规范的培训考核，提高导游人员的思想素质和职业道德水平。二是重视导游人员的日常培训。旅行社应充分利用淡季对本单位导游人员进行集中培训，建立本单位导游人员日常培训档案，并在年终将本年度开展导游人员日常培训情况，包括培训时间、培训形式、培训内容、参加人数、考核情况上报市旅游局，作为导游年审和旅行社考核重要指标。三是导游人员要加强自身建设，平时要注重学习，以自学为主，注意理论联系实际，加强自身修养，要珍惜每一次的培训。

从懵懂到认知，掐指一算做兼职导游已有3年时间了，其间有酸也有甜。曾经试图放弃，却有千般理由选择继续。“导游”这个词曾经给了我很多兴奋的联想：带着来自五湖四海的朋友穿梭在神州大地!古老的皇城;美丽的西双版纳;神秘的原始森林„„在那些另人向往的地方与客人们一起放声歌唱!细细去品位，去遐想，去感受这些可能让人终身难忘的时刻!尽管这些并未全部实现!尽管工作当中遇到很多困难!但它却丝毫不影响我对导游工作的热诚!

通过这次导游年审培训让我学习到了怎样处置问题，面临问题时要临危不乱，以下是我的大致小结：

1、熟习线路：团前准备一定要充分，线路熟记于心，多讨教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才干万无一失。

2、效劳工作要热心，认真：特别是旺季，一定要提示旅游留意事项，方可做到防患于已然，有时一句话就能带来意想不到的效果，如旅游安全问题，旅游留意要守时等等，主要防止问题呈现的时分游客产生心情上的不满。导游若在事前有个铺垫，效果就会好很多。

3、留意和谐工作，布置好游客的同时，也要妥善处置好客人，司机，地陪旅游社和景区的关系。

4、导游要以不变应万变，呈现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就必定了你必需在客人面前临危不乱，及时果断的处置问题，如发作不测情况也要学会晤机行事来妥善处置。

5、书到用时方恨少，导游所知道的学问必需普遍，因此要不时的学习，给自己充电。每次带团回来也要及时的总结经历，积聚阅历。

6、维护旅游社的信誉同时也要维护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到不测问题时，客人也会尊重和理解你和旅游社的布置。

7、最后，要及时处置客人遗留的问题，导游本身是一个效劳行业，不只仅是满足客人的需求，但不同的人也有不同的心理，你的决议不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会处置不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的阅历都看成是第一次来认真对待!“路漫漫其修远兮”或许可以回头看看留下的脚印。年轻的我要不时的通知自己“反动尚未成功，同志仍需努力”!，困难阅历了，但阅历却留下了。带团总是不可避免要遇到三多(人多，车多，压力多)，作为导游就要做到三心(多一份认真，多一份留神，多一份诚心)。

认真：旅游景点环境杂，作为导游比平常要更多一份认真眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提示客人离队。

耐烦：在旅游之前必需将团队的旅游之前必需将团队的旅游道路，集合时间地点再三强调，以防客人一旦走失可以疾速离队。初到一地大家充溢新颖感会不停“单溜”，这时导游要耐烦而疾速的劝客人离队。

诚心：带团随时随地会发作突发事情，导游要用一百分的诚心去处置，事情终会得以化解。

我付出，我努力!相信“一份耕耘，一份收获”!

导游职业与其他职业有一个显著的不同点，那就是你必须和客人朝夕相处!这自然使我们对服务这个次的感触比一般人多一些!从某种意义上讲：导游职业就是服务行业的极端!日本导游被成为‘无名大使’，新加坡导游是‘焚方大使’，美国导游叫‘祖国的镜子’，我国导游员被称为‘民间大使’。正由于导游有着如此高的评价和重要的地位，使的导游工作更容易犯错误!所以我们必须严格要求自己，要本这一颗平常心，才能让我们在这个工作岗位上问心无愧!展望新的一年，我将用更多的热情和努力，克服自己的缺点，总结工作中的经验，去学习、去进步，努力让自己做的更好。

旅行社导游工作总结范文(五)

20xx年是我人生的另一个新的起点。这一年我告别了学校，也告别了实习，真正的成为一个要正式工作的人。刚刚才开始工作有辛苦也有收获，这一年年头我拿到了期盼已久的从业资格证，选择从事这个行业起就知道导游是一个脑体高度结合的工作是必须要做好吃苦的准备。

之前我一直在张家界从事地接导游的工作，虽然时间不长可是年轻气盛的自己总是想要改变一下工作方式和环境，所以在这一年将要结束的时候我选择回到长沙找一家正式的旅行社工作。来公司也有两个多月的时间了，在这之前我还没有接触过全陪的工作，但是我知道作为一名导游员就是要把任何一个团队带好。

在来公司的两个多月里，也感谢公司对我的信任派了三个团对给我带，在带团过程中我有什么问题同事们也热心的帮我解答，这让我感觉很开心，感受到了公司在背后给予我支持的力量。在公司短短的时间里我带的这几个团，总的来说我个人还是比较满意的，毕竟在旅游这个服务行业里我们导游的宗旨就是要像客人的小保姆一样关照他们在外地的吃、住、行、游、购、娱，保证他们能够有一个真正开心的假期，最后安安全全的回到家。这几批客人在我的带领下都玩的很开心也很感谢我，这让我觉得工作的快乐，客人的开心就是给予我工作最大的肯定，这样我才算很好的完成了公司安排的工作。

虽然在公司的时间很短，我也经历了一场“金牌导游”的比赛，可惜很遗憾我第一轮没有考过，但是我也很荣幸的去参观了比赛，在参观过程中我也找到了优秀的导游与自己的差别。确实我的工作经验还远远不够，在未来的日子里还需要不断的学习，不断的完善自我。争取能够成为一名优秀的导游。

yuexu park is considered to be one of the central parks in guangzhou city; recently it has been nominated as the scenic park of guangzhou. there are only eight certified scenic parks in guangzhou.

it acts as a natural defense in the northern part of the guangzhou city together with bai yun mountain. with height of more than 7000m above sea level, it is also historically known as yue (guangdong) xiu mountain, yue wang mountain. during the ming dynasty, in the reign of yong le, guan yin temple was built on this mountain hence it is also called guan yin mountain.

during the early west han dynasty, yue xu mountain was known to offer pilgrimage to many people, but then in the early 20th century, dr sun yat sen, suggested that yue xu should be turned into a grand park which was only realized after the liberation of china in 1949.

now, yuexu park is known for providing immense and comprehensive cultural recreation. it consists of one main hill, yue jin gang, 7 small hills guihua gang, muhe gang, yu gang, etc. and baixiu, nanxiu, dongxiu artificial lake. its total area is 860,000 sqm. its afforestation rate is at 92%. it is also a host to famous historical architectural site like zhen hai building, ming gu wall, square cannon site, dr, sun yat sens monument etc. historical sites and ancient trees were also built and planted respectively around wu yang temple, hall of chinese idioms, a place of relaxation with trees, and bamboos, garden of flowers, art gallery, museum, recreational area, swimming pool, playground, restaurants, kiosk, states, building and pavilion etc. for people to rest and relax, making it a pleasurable experience to visit the park. the park also provides other amenities, to complete the wonderful experience, for visitors. there are many pathways for people to use to visit the places within the park. every year it also hosts a flower market festival. about more than 10 million people comprising of foreigners and locals visit this park every year,since the yuan dynasty, yue xu mountain is considered to be a good scenic park in guangzhou. recently it also has been nominated as one of the ten best scenic parks. its zhen hai building and five ram statues are nominated for the ten best scenic sites.

恭亲王府内，有九千九百九十九只“蝙蝠”。这“蝙蝠”并不是真实的蝙蝠，而形似蝙蝠的建筑。和王申想让自己很幸福，便取“福”的谐音字“蝠”，建了九千九百九十九只“蝙蝠”。

进门后，首先映入眼帘的，便是一只硕大的“蝙蝠”。这是一只形似蝙蝠的池塘，名曰“福池”。池岸边随意错落着假山碎石。福池周围栽满了榆树，榆树的果、叶形似铜钱，每当铜钱般的果、叶掉入福池时，和王申就会笑哈哈：“天上掉下的钱，进入我的?聚宝盆?，地上的钱也是流入我和王申的囊袋中。”这话可真不假!

我们顺着福池潺潺流水走，便来一扇门前。这是一扇精美绝伦的西洋门，色彩鲜艳，做工精细。据说这也是他二十四条罪状之一。因为这一扇西洋门是仿造皇家园林——万寿园里的西洋门造的。

进了西洋门，绕过“送子观音”石雕，便是和王申家的戏园了。戏园前是一片花园，修剪整齐的灌木丛中开着些许花儿。《环珠格格》中“香妃戏蝶”这出戏就是在这里拍摄的。全北京城只有两处是满地青砖，一是故宫的太和殿，二便是和王申家的戏台了。因为青砖的扩音效果十分好，所以在戏台上唱戏不需要任何扩音工具，偌大的戏场人人都能听到音乐，能站在遍地青砖的戏台上为和王申等权贵大臣唱戏也是一种殊荣了。