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空姐

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空姐服务礼仪送宾_交际礼仪_网

范文类型:礼仪,适用行业岗位:服务,全文共 1722 字

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空姐服务礼仪送宾

空姐的要职责是在民航飞机上确保乘客旅途中的安全和舒适(例如为乘客供应飞机餐等餐饮),指导乘客使用机上安全设备以及在紧急情况下组织乘客逃离飞机等等。下面是第一范文网为大家准备的空姐服务礼仪送宾,希望可以帮助大家!

空姐服务礼仪送宾

1、基本站姿

基本站姿要领:脚跟并拢,脚尖分开(女士30度左右,男士45度左右),收腹挺胸,提臀立腰,双臂下垂(自然贴于身体两侧),虎口向前,宽肩下沉,头正颈直,下颌微收,目光平视。要特别注意的是,志愿者在服务于人时,不论是男性还是女性,站立时一定要正面面对服务对象,而切不可将自己的背部对着对方。

2、迎宾的站姿

迎宾时的站姿要求的是规范、标准的站姿,即采用上述谈到的基本站姿,双手相叠于腹前丹田处,表示对他人的尊重。宾客经过时,迎宾人员要面带微笑,并向客人行欠身礼或鞠躬礼。

3、不良的站姿

①身躯歪斜。②弯腰驼背。③趴伏倚靠。④双腿大叉。⑤脚位不当。⑥手位不当。⑦半坐半立。⑧浑身乱动。

手姿规范

1、手姿的基本原则

①使用规范化的手势。

②注意区域性的差异。即注意不同的地域、民族“手语”的差异。

③手势宜少忌多。

2、引导及指示的手姿

①横摆式。即右手臂向外侧横向摆动抬自腰部或齐胸的高度,指尖指向被引导或指示的方向。它多适用于请人行进或为人指示方向。

②直臂式。它也要求右手臂向外侧横向摆动,指尖指向前方。与前者不同的是,它要将手臂抬至肩高,而非齐胸。它适用于引导方位或指示物品所在之处。

③曲臂式。它的做法是右手臂弯曲,由体侧向体前摆动,手臂高度在胸以下。请人进门时,可采用此方式。

④斜臂式。右手臂由上向下斜伸摆动。多适用于请人就座。

以上四种形式,都为使用右手。且五指自然并拢,掌心向上。左手臂此时最佳的位置,应为垂在身体一侧,或背于身后。

3、递接物品的手姿

递送物品时,应注意的问题有:

①双手为宜。②递于手中。③主动上前。④方便接拿。⑤尖、刃内向。

4、敬茶的手姿

敬茶时应双手,右手握住杯耳,左手垫于杯底,把茶杯置于客人座位的右上方,并注意把杯耳朝向客人的右边,同时右手五指并拢,指尖朝下,做一个“请用茶”的示意。

表情神态规范

表情神态,指的是人通过面部形态变化所表达的内心的思想感情,所表现出来的神情态度。志愿者在服务过程中的表情神态应当是谦恭的、友好的、真诚的。

空姐服务须知

l、眼神

志愿者在服务过程中,难免要与服务对象进行目光的交流,此时,特别要注意注视对方的部位。依照服务礼仪的规定,在注视对方面部时,一般以注视对方的眼睛或眼睛到下巴之间三角区域为好,表示全神贯注和洗耳恭听。在问候对方、听取诉说、征求意见、强调要点、表示诚意、向人道别或与人道别时,皆可采用这样的注视方式。但是,时间上不宜过久,否则双方都会比较难堪。

2、笑容

服务时要满面笑容,主要意在为服务对象创造出一种令人备感轻松的氛围,同时也表现出志愿者对服务对象的重视与照顾。因此,服务中要保持微笑,善于微笑。微笑的基本做法是:先要放松自己的面部肌肉,然后使自己的嘴角微微向上翘起,让嘴唇略呈弧形,在不牵动鼻子、不发出笑声、不露出牙齿的前提下,轻轻一笑。但在问候、致意、与人交谈时,以露出上排八颗牙齿的笑容比较亲和。

1、首先要热爱自己的本职工作。

一如既往地主动、热情、周到、有礼貌、认真负责、勤勤恳恳、任劳任怨做好工作。

2、有较强的服务理念和服务意识。

民航企业最关心的是旅客和货主,要想在市场竞争中赢得旅客,就必须提高服务意识和服务理念。

3、有吃苦耐劳的精神。

工作中遇到的困难和特殊情况随时都会发生,没有吃苦耐劳的精神,就承受不了工作的压力,做不好服务工作。

4、热情开朗的性格。

空姐随时需要与旅客进行沟通,没有一个开朗的性格就无法胜任此项工作。

5、刻苦学习业务知识。

作为一名空姐,她在飞机上不仅仅是端茶送水,而是需要掌握许多的知识,可以说,空姐上要懂天文地理、下要掌握各种服务技巧和服务理念,不但要有漂亮的外在美,也要有丰富的内在美。

6、学会说话。

一名空姐要掌握不同的说话技巧,如:对老年旅客的说话技巧、对儿童旅客的说话技巧、对特殊旅客的说话技巧、对发脾气旅客的说话技巧、对重要旅客的说话技巧、对第一次乘飞机的旅客的说话技巧、对航班不正常时服务的说话技巧。

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应聘空姐简历自我介绍

范文类型:求职应聘,自我评介,全文共 336 字

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我叫第一范文网,我来自。我身高1米68,五官端正、举止端庄、极具亲和力,我希望能通过自己的努力成为一名空乘人员,工作在蓝天白云间,仰观宇宙云卷云舒,俯看祖国大好河山。

空乘,一直是一个单纯女孩傻傻的梦想,美丽,浪漫,与白云为伴,蓝天上的天使,是我对它的理解。也许,我不像天使那样美丽,但我会发自内心地以乘客至上,乘客才是我的天使。我会关心别人的感受,躬下身子,学会倾听,学会沟通,学会服务,学会微笑,学会享受飞翔带给自己和他人的快乐。

也许,我还稚嫩,但我会努力,也希望从你们这里得到一次让梦想飞翔的机会。我相信,当梦想被赐予一双翅膀,飞翔再也不是一种渴望,我要飞向那远方,跨越那大海高山白云蓝天世界。我知道我要的那种幸福就在那片更高的天空,我要飞翔,我要阳光,我要飞得更高。

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应聘空姐简历自我介绍

范文类型:求职应聘,自我评介,全文共 1076 字

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Good morning/afternoon,My name is YangHaiyan ,You can call me Yanzi.I like the feeling flying in the sky like a swallow.

It is really a great honor to have this opportunity for a interview, I would like to answer whatever you may raise, and i hope i can make a good performance today.

Now i will introduce myself briefly.I am 20 years old,born in Shandong province.I grow up in a sweet family,composed of my dad,mom,brother and myself.I am an optimistic and confident girl.I have full confidence in a bright future,and i believe i can do well in CAAC.Punctuality and diligence are crucial to most future careers,i will try my best. Altough I just graduated from school, I have confidence to venture my funture.

Scoaring in the sky as an airhostess has been a dream for me since childhood.This is why im longing for a job on a plane, and this is why im standing here for this interview.I hope my application will be granted ,so that i will delive my best servies throughout the world as a airhostess member of CAAC and my dream can come ture.

Thats all.Nice talking to you .Thanks.

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应聘空姐简历自我介绍

范文类型:求职应聘,自我评介,全文共 200 字

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有这样一个女孩,喜欢做梦喜欢幻想,他经常梦到飞翔,梦到银河,回味那梦境,回味那美好,希望自己有一天真的能够触摸蓝天,被白云环绕。

这个女孩就是我,今年18岁,射手座,有开朗的性格,身高1.65米,体重有些不合格,在高三这样的特殊时期已不是当年那个窈窕的我,我一定会恢复完美的身材,希望老师能理解。还有最重要的一点,我有像幼儿园阿姨一样可爱的脸。

我就是我,此时没有完美身材,但有完美笑脸来自*学校的 小雅

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应聘空姐简历自我介绍

范文类型:求职应聘,自我评介,全文共 441 字

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女士们,先生们,早上好,我的名字叫,我很高兴能有这样一个面试的机会。我很乐意回答你们提出的所有问题。并且我希望我今天的表现很精彩。

我毕业xx学院,历史专业。我将在今年七月获得文学学士学位。在校期间,我还学习和掌握了一些简单的英语和日语。我还顺利地通过了英语六级考试。我还对中国文学和世界文学都很感兴趣,并且在业余时间我还写文章和散文。此外,我还深深地热爱蓝天和空姐的工作。我渴望我有一天能飞上蓝天。为此,我还经常到我们市的机场去观看学习有关的航空业知识。此外,我的性格是积极乐观活泼可爱的。我的人际关系很好。我和我的同学相处的很好。同时,我是一个很有耐心的女孩,我非常珍惜这次机会,我喜欢这个机场安检员的工作。

我想通过这次机会能锻炼我自己。我渴望我能在机场工作。我认为这是一个富有挑战性的工作。当然我希望你能给我这次机会去工作。我相信我能胜任这份工作。我将在练习中逐渐的提高我的能力,并且努力再努力。我渴望你能给我这个让我证明我的能力的机会。

好的,我的自我介绍完毕,谢谢你们的聆听。

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应聘空姐简历自我介绍

范文类型:求职应聘,自我评介,全文共 379 字

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Hello my name is.I am years old.I graduatedfrom .I have a dream since I was a child.I dream that one day I can fly in the blue sky like the bird. Now I have the chance to make it come true. If i can take this job. Ill try my best to do everything well.Because I love this job.

大家好,我名字叫, 我XX岁,毕业于, 当我还是小孩子的时候就有这样一个梦想,就是有一天我能像鸟一样飞向蓝天。 现在我有这个机会让我的梦想成真。如果我能得到这个工作,我会尽我全力去做好他,因为我爱这个工作。

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应聘空姐简历自我介绍

范文类型:求职应聘,自我评介,全文共 448 字

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女士们,先生们,早上好, 我的名字叫,我很高兴能有这样一个面试的机会。我很乐意回答你们提出的所有问题。并且我希望我今天的表现很精彩。

我毕业xx学院,历史专业。我将在今年七月获得文学学士学位。 在校期间, 我还学习和掌握了一些简单的英语和日语。我还顺利地通过了英语六 级考试。 我还对中国文学和世界文学都很感兴趣,并且在业余时间我还写文章和 散文。此外,我还深深地热爱蓝天和空姐的工作。我渴望我有一天能飞上蓝天。 为此,我还经常到我们市的机场去观看学习有关的航空业知识。此外,我的性格是积极乐观活泼可爱的。我的人际关系很好。我和我的同学相处的很好。同 时,我是一个很有耐心的女孩,我非常珍惜这次机会,我喜欢这个机场安检员的工作。我想 通过这次机会能锻炼我自己。我渴望我能在机场工作。我认为这是一个富有挑战性的工作。 当然我希望你能给我这次机会去工作。 我相信我能胜任这份工作。 我将在练习中逐渐的提高 我的能力,并且努力再努力。我渴望你能给我这个让我证明我的能力的机会。

好的,完了,谢谢你们的聆听。

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应聘空姐简历自我介绍

范文类型:求职应聘,自我评介,全文共 440 字

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评委老师们:大家好!

翁去八百载,醉乡犹在; 山行六七里,亭影不孤。我来自风景秀丽的琅琊山脚下滁州市的一所省重点中学,我叫。

我出生在一个家庭,从小受到良好的文化熏陶,善解人意。十八岁的我自信、洒脱,有着良好的交际能力。也有着打篮球,爬山、跑步等业余爱好。我喜欢听抒情音乐,背抒情诗,看小说,英语、聊天、哼歌。老师都说我是个永不疲倦的乐天派。

从小的我就渴望翱翔蓝天,能够为世界各地的朋友做好热情周到的服务是我的荣幸。我知道作为一名空中乘务员,不仅要有服务他人的满腔热忱,还要有隐忍、宽容、海纳百川的胸襟。这是关系国家形象的光荣而又神圣的事业,我会关心别人的感受,学会沟通,学会微笑,学会享受飞翔带给自己和他人的快乐。

也许,我还稚嫩,离那个梦想还缺少很多条件,但是我会努力,去学习更多的东西来充实自己,也渴望从评委老师这里得到一次让梦想飞翔的机会。我相信,当梦想被赐予一双翅膀,飞翔再也不是一种渴望。我知道我的梦想就在那片更高的天空,我要用纯真的心灵去感化着每一位一闪而过的旅客。谢谢!

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 728 字

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Dear Mr lee:

Application for the position of Administrative Officer

In response to your advertisement for this position in the on January 4, I have enclosed my resume for your consideration.

As an Administrative Assistant at XYZ Television Limited during the past five years, I was responsible for all computer support and administrative functions. My duties included equipment maintenance, coordinating various projects, purchasing and supervising of general staff. All these abilities are important to the smooth running of the office.

I believe my qualifications match your requirements and would appreciate the opportunity to discuss this application with you at your convenience.

Thank you for your consideration.

Yours sincerely

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 1290 字

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One minute interview self-introduction

I am a graduate of public relations major of University. I am open-minded and generous. I have good etiquette knowledge and reception experience. I am flexible and responsive, and can handle emergencies in my work flexibly. In my opinion, the reception work represents the image of the company. Although the position is ordinary, it is very important. Therefore, to do the reception work well, we need to have a strong sense of responsibility. I am willing to work with the company to build up the brilliance of tomorrow.

I think that human life is a process of growth, in fact, I stand there at the moment is also a growth. If a persons life must face different choices, then I grew up with these choices.

My teacher used to tell me that you are not mending but creating; never forget that what you show people is your thoughts, not your crafts. I will integrate my personality, interests and potential into my study. In this process, I learn while practicing. If I can realize this future, I think I really grew up. And I am convinced that my relatives, good friends and love will make my future more perfect and happy.

How to explain the future? Maybe its just a perfect wish. Lets make up our minds and stick to it, then we must have a wonderful life.

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 1246 字

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I am very glad to be here for your interview. My name is; I am 22 years old .I comes from , a very beautiful anicent city. my undergraduate period will be accomplished in changan university in July ,20xx;and now, I am trying my best for obtaining a key touniversity.

Generally speaking, I am a hard working student especially do the thing .I am interested in. I will try my best to finish it no matter how difficult it is. When I was sophomore, I found web design very interesting, so I learned it very hard. To weaver a homepage for myself, I stayed with my personnel computer for half a month. and I am the first one in my class who own his homepage. Furthermore is a person with great perseverance. During the days preparing for the first examination, I insist on running every day, no matter what the weather was like. And just owning to this, I could concentrate on my study and succeeded in the end. Well, in my spare time, I like basketball, tennis and Chinese chess. Also English is my favorate. I often go to English corner to practice my oral English on every Thursday, and write compositions to improve my written ability .but I know my English is not good enough, I will continue studying.

Ok, that is all, thank you for your attention.

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 759 字

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Respected leaders:

I sincerely recommend myself to you! My name is . I am a graduate of Putian College in 20xx. I sincerely recommend myself to you with a sincere heart and dedicated pursuit of career.

Integrity and hard work are the principles of my life; calmness and calmness are my attitude when things happen; extensive hobbies enrich me; many friends make me feel rich! I have a strong sense of career and responsibility so that I can cope with any difficulties and challenges.

As a graduating student, my lack of experience may make you hesitate, but please believe that my energy and efforts will make up for this temporary shortage. Maybe I am not the best, but I am definitely the hardest. I believe: hard work must be able to win brilliant! Thank you!

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 873 字

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Dear Sir:

Good morning/afternoon everyone! It is my honor to be here and I really appreciate you offer me the chance of interview .Now I will introduce myself first .My name is……from Xiangfan in Hubei province. Im an honest, responsible, and warm-hearted person. I can adapt different environments quickly .Second I like this kind of field very much and I take it as my career .Till now I have one year experience in this field. As a 21 years man, Id like to experience more to enrich myself and then it can help me to laid good foundation for my future career .There is no use doing what we love ,we must love we do just like the field. At the same time, I am really proud of myself applying for this job. I hope you can give me a chance and I will try my best to do it better. Finally , I hope your hotel can become the best one among hotel industry。 Thanks for your time.

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 733 字

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Respected leaders:

I sincerely recommend myself to you! My name is . I am a junior college graduate of primary education major of college in 20xx. With a sincere heart and dedicated pursuit of career, I sincerely recommend myself to you.

Integrity and hard work are the principles of my life; calmness and calmness are my attitude when things happen; extensive hobbies enrich me; many friends make me feel rich! I have a strong sense of career and responsibility so that I can cope with any difficulties and challenges. As a graduating student, my lack of experience may make you hesitate, but please believe that my energy and efforts will make up for this temporary shortage. Maybe I am not the best, but I am definitely the hardest.

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 968 字

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First of all, I would like to thank you for giving me this opportunity. Its my pleasure to introduce myself. My name is Ayub Pasha, born in Raichur and bought up in Bangalore

My hobbies are listening to music, thinking, and playing cricket and chess.

I pride myself in being a hardworker and a results-oriented person with very high integrity. In addition, I have excellent interpersonal skills

I have total 7 years of experience in sales & marketing. I am currently working in HDFC BANK as a senior sales officer. My duty is to handle daily sales activities. I have the ability to manage people and lead from the front;I always have a positive attitude towards my work and people around me.

with 7 years experience in the industry and I believe my strengths and skills make me a perfect fit for this position.

I believe that Im able to become a part of a team and also to lead the team. Its my belief that I could easily settle down and make a contribution to the company.

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 713 字

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I am from , a famous city with a long history over 2,200 years. It is called “Rong Cheng ” because there were lots of banians even 900 years ago. The city lies in the eastern part of the province. It is the center of politics, economy and culture. Many celebrities were born here, for instance, Yanfu, Xie Bingxin, Lin Zexu and so on . . You know, there is a saying that “The greatness of a man lends a glory to a place”. I think the city really deserves it. The top three artware are Shoushan Stone, cattle-horn combs and bodiless lacquerware. In addition, it is famous for the hot springs. Theyare known for high-quality. Visitors athome and abroad feel it comfortable bathing here.There is my beloved hometown.

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 1427 字

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Good afternoon! Professors :

I am honored to introduce myself. My name is 30 years old, born in city, province. In year 20xx and 20xx, I received my Bachelor degree and Master degree in i University. I major in .

After my graduation, I got a job in . In the past three years, I was involved in several research projects, such as 。Owning to my hard work, I was rewarded the Excellent Prize in the successive three years.

However, with time going on, the more I experienced, the clearer I realized that I am really interested in the exchange process of . I find that the similar and complicated problems rise in my study subject, so I’m eager to cognize more about this field and I hope I can study further in this University .

So I am standing here now. I am really excited. I believe what I am doing is a right thing.

Thank you!

为什么考

I am interested in . I find that the similar and complicated problems rise in my study subject, so I’m eager to cognize more about this field and I hope I can study further in this University .

介绍你的学习计划

Firstly, I hope I can form systematic view of . Secondly, I wish to find a way to solve the complicated problem in my study subject.

如何毕业并发表论文

Firstly, I will work harder than before. I believe I am industrious man and “Time is money”. Secondly, my dissertation can rely on my study subject, they have similarity, so time can be saved.

Finally, I will read enough English papers to finish my SCI paper.

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空姐应聘英文自我介绍

范文类型:求职应聘,自我评介,全文共 802 字

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good morning, dear professors:

it’s my honor to introduce myself. my name is , i am from county province, december i was born in a poor family, and my parents are farmers, i love and respect them very much. we were delight with my becoming a fresh man in september 1997. luckily, i was permitted to be a graduate student after 4 years colorful life on campus. i received my bachelor degree 20xx in institute of science and technology, then a master degree 20xx in university of science and technology. for those 7 years my major was die design. before i received my master degree, i had done the subject of . for the past 3 years, i have been in college, where i have been and still am a teacher. i teach students machine design etc. i have published more than 10 first-author papers.

that’s all, thanks!

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关于空姐礼仪的知识_个人礼仪_网

范文类型:礼仪,适用行业岗位:个人,全文共 2517 字

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关于空姐礼仪知识

对于礼仪这块,涉及的门类非常广泛,不同的职业对于礼仪的要求也不同,这是小编整理一篇关于空姐的礼仪修成的知识,提供参考。

(一)规范的站姿

头正。两眼平视前方,嘴微闭,收颌梗颈,表情自然,稍带微笑。

肩平。两肩平正,微微放松,稍向后下沉。

臂垂。两肩平整,两臂自然下垂,中指对准裤缝。

躯挺。胸部挺起、腹部往里收,腰部正直,臀部向内向上收紧。

腿并。两腿立直,贴紧,脚跟靠拢,两脚夹角成60度。

这种规范的礼仪站姿,同部队战士的立正是有区别的。礼仪的站姿较立正多了些自然、亲近和柔美。

(二)服务岗位中的几种站姿

1.规范站姿(如前文介绍)。

2.叉手站姿:即两手在腹前交叉,右手搭在左手上直立。这种站姿,男子可以两脚分开,距离不超过20厘米。女子可以用小丁字步,即一脚稍微向前,脚跟靠在另一脚内侧。

这种站姿端正中略有自由,郑重中略有放松。在站立中身体重心还可以在两脚间转换,以减轻疲劳,这是一种常用的接待站姿。

3.背手站姿:即双手在身后交叉,右手贴在左手外面,贴在两臀中间。两脚可分可并。分开时,不超过肩宽,脚尖展开,两脚夹角成60度挺胸立腰,收颌收腹,双目平视。

这种站姿优美中略带威严,易产生距离感,所以常用于门僮和保卫人员。如果两脚改为并立,则突出了尊重的意味。

4.背垂手站姿:即一手背在后面,贴在臀部,另一手自然下垂,手自然弯曲,中指对准裤缝,两脚可以并拢也可以分开,也可以成小丁字步。

这种站姿,男士多用,显得大方自然、洒脱。以上几种站姿密切地联系着岗位工作,在日常生活中适当的运用,会给人们挺拔俊美、庄重大方、舒展优雅、精力充沛的感觉。

要掌握这些站姿,必须经过严格的训练,长期坚持,形成习惯。

在站立中一定要防止探脖、塌腰、耸肩,双手不要放在衣兜里,腿脚不要不自主地抖动,身体不要靠在门上,两眼不要左顾右盼,以免给人形成不良印象。

◎走姿稳健

走姿是一种动态美。每个人都是一个流动的造型体,优雅、稳健、敏捷的走姿,会给人以美的感受,产生感染力,反映出积极向上的精神状态。

(一)规范的走姿

头正。双目平视,收颌,表情自然平和。

肩平。两肩平稳,防止上下前后摇摆。双臂前后自然摆动,前后摆幅在30~40度,两手自然弯曲,在摆动中离开双腿不超过一拳的距离。

躯挺。上身挺直,收腹立腰,重心稍前倾。

步位直。两脚尖略开,脚跟先着地,两脚内侧落地,走出的轨迹要在一条直线上。

步幅适当。行走中两脚落地的距离大约为一个脚长,即前脚的脚跟距后脚的脚尖相距一个脚的长度为宜,不过不同的性别,不同的身高,不同的着装,都会有些差异。

步速平稳。行进的速度应当保持均匀、平稳,不要忽快忽慢,在正常情况下,步速应自然舒缓,显得成熟、自信。

行走时要防止八字步,低头驼背,不要摇晃肩膀,双臂大甩手,不要扭腰摆臀,左顾右盼,脚不要擦地面。

(二)变向走姿

变向走姿是指在行走中,需转身改变方向时,采用合理的方法,体现出规范和优美的步态。

1.后退步

与人告别时,应当先后退两三步,再转身离去,退步时脚轻擦地面,步幅要小,先转身后转头。

2.引导步

引导步是用于走在前边给宾客带路的步态。引导时要尽可能走在宾客左侧前方,整个身体半转向宾客方向,保持两步的距离,遇到上下楼梯、拐弯、进门时,要伸出左手示意,并提示请客人上楼、进门等。

3.前行转身步

在前行中要拐弯时,要在距所转方向远侧的一脚落地后,立即以该脚掌为轴,转过全身,然后迈出另一脚。即向左拐,要右脚在前时转身,向右拐,要左脚在前时转身。

举止礼仪的标准(2)

(三)穿不同鞋子的走姿

穿平底鞋走路比较自然、随便,要脚跟先落地,前行力度要均匀,走起路显得轻松、大方。

由于穿平底鞋不受拘束,往往容易过分随意,步幅时大时小,速度时快时慢,还容易因随意而给人以松懈的印象,应当注意防止。

穿高跟鞋的走姿

由于穿上高跟鞋后,脚跟提高了,身体重心就自然地前移,为了保持身体平衡,膝关节要绷直,胸部自然挺起,并且收腹、提臀、直腰。使走姿更显挺拔,平添几分魅力。

穿高跟鞋走路,步幅要小,脚跟先着地,两脚落地脚跟要落在一条直线上,像一枝柳条上的柳叶一样,这就是所谓的“柳叶步”。

有人穿高跟鞋走路时,用屈膝的方法来保持平衡,结果走姿不但不挺拔,反而因屈膝、撅臀显得非常粗俗不雅。有这种毛病的人,要训练自己,注意在行进时一定保持踝、膝、髋关节的挺直,保持挺胸、收腹、向上的姿态。

◎坐姿端庄

坐是一种静态造型,是非常重要的仪态。在日常工作和生活中,离不开这种举止。对男性而言,更有“坐如钟”一说。端庄优美的坐姿,会给人以文雅、稳重、大方的美感。

(一)女子八种优美坐姿

1.标准式

轻缓地走到座位前,转身后两脚成小丁字步,左前右后,两膝并拢的同时上身前倾,向下落座。如果穿的是裙装,在落座时要用双手在后边从上往下把裙子拢一下,以防坐出皱折或因裙子被打折坐住,而使腿部裸露过多。

坐下后,上身挺直,双肩平正,两臂自然弯曲,两手交叉叠放在两腿中部,并靠近小腹。

两膝并拢,小腿垂直于地面,两脚保持小丁字步。

2.前伸式

在标准坐姿的基础上,两小腿向前伸出两脚并拢,脚尖不要翘。

3.前交叉式

在前伸式坐姿的基础上,右脚后缩,与左脚交叉,两踝关节重叠,两脚尖着地。

4.屈直式

右脚前伸,左小腿屈回,大腿靠紧,两脚前脚掌着地,并在一条直线上。

5.后点式

两小腿后屈,脚尖着地,双膝并拢。

6.侧点式

两小腿向左斜出,两膝并拢,右脚跟靠拢左脚内侧,右脚掌着地,左脚尖着地,头和身躯向左斜。注意大腿小腿要成90度,小腿要充分伸直,尽量显示小腿长度。

7.侧挂式

在侧点式基础上,左小腿后屈,脚绷直,脚掌内侧着地,右脚提起,用脚面贴住左踝,膝和小腿并拢,上身右转。

8.重叠式

重叠式也叫“二郎腿”或“标准式架腿”等。

在标准式坐姿的基础上,两腿向前,一条腿提起,腿窝落在另一腿的膝关节上边。要注意上边的腿向里收,贴住另一腿,脚尖向下。

重叠式还有正身、侧身之分,手部也可交叉、托肋、扶把手等多种变化。

二郎腿一般被认为是一种带有不严肃,不庄重的坐姿,尤其是女子不宜采用。其实,这种坐姿常常被采用,因为只要注意上边的小腿往回收,脚尖向下这两个要求,不仅外观优美文雅,大方自然,富有亲近感,而且还可以充分展示女子的风采和魅力。

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空姐面试常见的问题_职场礼仪_网

范文类型:礼仪,全文共 1072 字

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空姐面试常见问题

以下第一范文网小编为大家整理了关于空姐面试常见的问题,供大家参考!

1、你认为一名空中乘务员最大的挑战是什么?

思路:我觉得此问题的回答是表明了你对工作的关注点,应该从服务理念方面回答更好。

2、服务态度、服务技巧,《突发事件》个人更倾向的回答

我认为是对良好服务态度的持之以恒的保持,记得在《 The best service》一书中看到;服务很简单,甚至简单到荒谬的程度,但是要持之以恒的提供高水平的服务真的很难,

3、请说一说本人的职业观

回答要点;面试前做好准备,面试时根据自己的真实情况如实回答,并且要与该职位相符。让对方觉得你会长久在这个行业和职业发展下去。

4、你的优点和缺点是什么?

这里只对缺点作一些提示

1.不宜说自己没缺点

2.不宜把那些明显的优点说成缺点

3.不宜说出严重影响所应聘工作的缺点

4.不宜说出令人不放心,不舒服的缺点

5.可以说出一些对于所应聘工作无关紧要的缺点,甚至是一些表面看是缺点,从工作的角度看却是优点的缺点。

5、你觉得离职动机是什么?

1.最重要的是;你要使航空公司相信你在过往的单位的离职原因在这里是不存在的。

2.避免把离职原因说的太详细、太具体。

3.不能参杂主观的负面感受,如:“太辛苦.人际关系复杂,管理太混乱、公司不重视人才、公司排斥我们某某员工”等。

4.但是也不能躲闪、回避,如“想换换环境、个人原因等”

5.不能涉及资金负面的人格特征,如“不诚实,懒惰,缺乏责任感,不随和等”

6.尽量使解释的理由为应聘者个人形象添彩。

6、你认为自己能力中具有竞争力的是什么?

我的坚持度很高,事情没有做到一个令人满意的结果决不放弃,您可以从我过去的工作表现所呈现的客观数据,明显的看出我全力以赴的工作态度。

7、放弃别的航空公司而要和我们一起工作的理由是什么?

1.面试官试图从中了解你的求职动机,愿望以及对此项工作的态度。2、建议从行业、企业岗位这三个角度来回答。

8、你有座右铭么?

1.座右铭能在一定程度上反映应聘者的性格,观念,心态,这是面试官问这个问题的主要原因。

2.不宜说那些引起不好联想的座右铭。

3.不宜说那些太抽象的座右铭。

4.不宜说太长的座右铭。

5.座右铭最好能反映自己某种优秀品质。

6.参考---------只为成功找方法,不为失败找借口”

9、你擅长社交么?

答案自然是肯定的。

变形问题;你能和不好的人相处么?

不太好预言,因为我事实上从来没有和不好的人相处过,我的同学似乎都和我相处的很好。

10、你认为空乘应该具备哪些素质?

可从以下选取几点组织回答一下,礼貌素质、思想素质、业务素质和身体素质、心理素质;

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