英文导游常用语【经典20篇】

Comes in front of Hangzhou, you certainly had heard "on has theheaven, getsdown has Suzhou and Hangzhou" this famous saying!Actually, analogies Hangzhoubetween the adult the heaven, in the verygreat degree is because had Xihu. Since1100, the Xihu scenery has thecharm which prolonged does not fade, her abundantposture beautifulfigure, makes one fall in love. Tang Dynasty big poet Bai Juyileaveswhen Hangzhou also never forgets Xihu, "has not been able to throwHangzhouto go, one partly stops over is this lake." The poet said himtherefore does notgive up leaves Hangzhou, its main reason is becauseHangzhou has a beautifulenchanting Xihu. "The world Xihu 36, centershould better be Hangzhou"!

Friends: Under on rides the ship along with me from the mountainshrinewharf to tour together Xihu. Before ship start, I firstintroduce Xihu thesurvey: Xihu is located the Hangzhou west end,three goes around a mountain, theeast side borders on the urbandistrict, the north and south long approximately3.2 kilometers, thething width approximately 2.8 kilometers, circles lake weeknearly 15kilometers. The area approximately 5.68 square kilometers, includingthelake in the islands are 6.3 square kilometers, the hydraulic meandepth 1.55meters, most deep place about 2.8 meters, most shallow partinsufficient 1 meter,water-holding capacity in 8.5 million to 8.7million cubic meters between.Outside Su Di and the Bai Dike divideinto Lake Surface the lake, North In thelake, the syli lake mountain lake andthe small Lake Nanhu 5 parts. Xihueverywhere has the beautifulscenery, in the history except has "the money pondten scenery", "theXihu 18 scenery" beside, what is most famous is the SouthernSongDynasty chooses a name "the Xihu ten scenery", mother: Su Di springday dawn,the tune courtyard wind-load, the Pinghu harvest moon,breaks the bridge remnantsnow, the flowered port view fish, south thescreen Wan Zhong, the split-blipinserts the cloud, the thunder peakevening glow, Three deep pools India month,the scull wave hears 茑. If connotationwhich selects by each character, they are:The spring, summer, fall,and winter is colored, late cloud evening month willowtree. The spotleft regardless of spring, summer, fall, and winter, regardless ofthebright 晦 dusk, the Xihu beautiful scenery all has at times,everywhere all incharacteristic. In 1985 commented "the new Xihu tenscenery". In take Xihu as inthe central 60 square kilometersbotanical gardens scenic spot, was proclaimingthe main scenery scenicspot has 40 place, the key cultural relic historical sitehas 30place. Summarizes the Xihu scenery mainly take a lake, two peaks,threesprings, four temples, five mountains, six gardens, seven holes,eight graves,nine brooks, ten Jing assheng. On November 8, 1982,State Council Xihu will listas one of first batch of national keyscenery scenic spots. In 1985, in "theChinese ten big sceneriesscenic spots" in the evaluation, Xihu is evaluatedthird.

Xihu is such beautiful, certainly is breeding many marvelous movingfables.Hands down before very the long time, the space had jade LongHejin on phoenixsto find a Baiyu nearby Milky Way immortal island,they pondered over very manyyears, Baiyu turned a light shining inall directions the pearl, where did thisno. 3 gunpowder tea pearlyluster according to arrive, where trees evergreen, thehundred flowerswere in full bloom. Day after tomorrow the news will pass totheheavenly palace, queen mother of the west sends the gifted general tocome tosnatch the bead. Jade Long Hejin the phoenix hurries to therope bead, encountersthe grandmother to reject, thereupon youstruggle me to seize, the grandmother isthrown off in the place, atwo pine, the pearl falls the world, turned crystalclear limpid Xihu,jade Long Hejin the phoenix also descended along with it,turned jadeMt. Longshan (namely Jade Emperor mountain) with Pheonixmountains,forever protected shore of in the Xihu..

Xihu took the famous scenery place, many Chinese and foreign celebrityhaveonly one in mind to this. The Mao Zedong life Chinese CommunistParty 40 timecomes Hangzhou, longest has fully lived 7 months longtime, he treats as Hangzhou"the second family". Mao Zedong frequentlycommended Xihu is elegant, but hebefore death never officiallypublishes has described Xihu the poetry. TheChinese extraordinarypersonalities like Xihu, the foreign friend is forgets toreturn toXihu. American former president Nixon two time comes Hangzhou,heacclaims said: "Beijing is Chinas capital, but Hangzhou is thisnationalheart, I also must again come." Nixon the red Pine whichproduced the hometownCalifornia state has also given Hangzhou.

Our ship slowly started. I first entire You Hu travelling schedulesimpleintroduction: A link lake week-long scenic spot has a mountainand two dikes. AShan Zhi isolated hill, the isolated hill scenic areascenic spot historical sitereaches 30 place west, can appreciatealong the lakes has the Ling bridge, thefall 瑾 grave, west outsidethe Ling India society, the building the building, theZhongshan Parkand so on. After isolated hill is the Bai Dike, gets up fromthePinghu harvest moon, finally breaks the bridge remnant snow, after thebridgealso has the famous gem to flow landscape and so on rosy cloud.Appreciates alongthe lake scenery, we will go to in again the lakethree islands, the pleasureboat finally approach shore in the Sovietdike.

Now the ship is going from the west to the east, each position arrivesisarea the isolated hill scenery. West west the isolated hill meetsthe Lingbridge, east continually Bai Dike, elevation 35 meters, area200,000 squaremeters. Isolated hill scenery Tang Songnian has beenwell-known, the SouthernSong Dynasty principle ancestor onceconstructed the broad in scale WesternPacific second grade palace inthis, divideed into the most place isolated hillthe Emperors garden.Qing Dynasty Emperor Kanghsi constructs the temporarypalace in this,Emperor Yong Zheng changes the temporary palace for the saintbecauseof the temple, hid the temple with then spirit, only the kindtemple,according to celebrates the temple and calls "Xihu four big jungles" " .Perhaps some friends want to ask that, Does theisolated hill since Xihu in thebiggest islands, why have to name "theisolated hill"? This is because in thehistory this mountain sceneryis specially exquisite, continuously is calledloner emperor to hold,therefore is the isolated hill. Says from the geology, theisolatedhill is composed by the volcano blowout liparite, the entire bird isandthe land continually in together, therefore "the isolated hill isnot orphaned,breaks the bridge to be unceasing, the long bridge isnot long" is been calledXihu three certainly.

Everybody front looked again that link hole stone arch bridge, issituatedat west the isolated hill west, the name is called the Lingbridge. It and brokethe bridge, the long bridge and is called theXihu ancient times three bigsentiments bridge.

Crossed west the Ling bridge, after the isolated hill in the foothillgreengrove had reveres the white marble cast, only saw this heroineleft hand to forkthe waist, the right hand presses the sword,flashing eyes, held up the headfront the gaze, resembled is seekingthe revolutionary truth. Who is she? She isour country womensliberation movement pioneer, for overthrows Qing Dynasty,strives forthe national independence and the heroical sacrifice "the warninglakefemale variant" the fall 瑾. This cast height 2.7 meters, the graveplaceheight 2 meters, on the positive tablet stone should have SunYat-Sen to writepersonally "the heroine" 4 large brush-writtenChinese characters. Fall 瑾martyrs cast, for our one kind ofenlightenment: Xihus being well-known, notmerely has occupiedvictory of the scenery, it multiplied the brilliance becauseof themultitudinous historical personage. In the Xihu scenic spot, bythereputation is "in the lake three is outstanding" Yue Fei, Yu Qian,ZhangCangshui, but also has with the fall 瑾 for promotes togethernearly issues 0Nanothers behalf host revolutionary Xu Xilin, TaoChengzhang which China devotedand so on, all has interred the WestLake lakeside.

Our ship continues slowly to go toward the east, each position sawfrontwhitewashes a wall together, in the courtyard then is the famouswest Ling Indiasociety. Right flank India society, this China and theWest combines andcomplements one another the construction, is hundredyear old shop Lou Wailou.Outside the building the building founded in1848, shop takes from the SouthernSong Dynasty poet forest rises"outside the mountain outside the green hillbuilding the building"the famous phrase. Outside the building the buildingresulted in theweather, the advantage, the person and then, has received manyChineseand foreign celebrity. Outside the building the building managedahousehold the famous cuisine number Xihu vinegar fish, it was selectsin Xihuthe grass carp which bred in the stipulation scope, was firsthungry in the clearwater 12 days, except the soil taste, then boiledthe system to become. ChengCaihou Xihu vinegar fish, luster redbright, the meat taste fresh and tender,sour and sweet is delicious,slightly brings the crab taste, is Hangzhou most hastherepresentative flavor famous cuisine.

Now the ship sailed to the Zhongshan Park, the isolated hill mainentrancein here. "The mountain in is not high, has the immortalthen", the isolated hillnot only is a scenery Mingshan, also is acultural Mingshan. Isolated hill statusin Xihu scenic area thereforeis such important, is because it is containing therich history, thecultural connotation, in the scenic area famously has "the Xihuworldscenery," also commemorates the Northern Song Dynasty to hideleisurely poetLin Hejing to put the crane pavilion. After thesescenic spots and so on comeashore we to go to the visit.

Nearby the Zhongshan Park, we saw this group of buildings wererecentlyconstruct are completed "the Zhejiang Province museum". Thenthe surface exhibitson 姆 is crossing the culture to 7000 ago river,gets down to near modern culturalrelic exhibit article 1,700. Behindthe museum ancient construction is QingDynastys imperial library WenLange, it is our country one of seven storytellingChinese stylepavilions which "the Four Books" constructs for the collection.

Please front looked that prominent Lake Surface cement platformdouble-eavedroof alcove has unfolded us at present, this place constructs attheQing Dynasty Kangxi Dynasty construction, the name calls Pinghu theharvestmoon. It is Bai Dikes beginning, also is Hangzhou three bigenjoys looking atthe moon one of paradises. In the history Hangzhouperson midautumn festivalenjoys looking at the moon has three bigdestinations: In the lake pushes one ofthree islands Three deep pools India month, onthe mountain should be the phoenixhillside 月岩 the scenic spot, asfor the shore, number this pale blue wind wasclear, the water and skyaltogether blue Pinghu harvest moon!

Now each position saw front this strip "between willow peach" thetourcauseway is the Bai Dike. When our ship drives here, the Xihu mostbeautifulscenery presented in front of everybody. Looks! In the dikenearby tworespectively has line of willows, the prunus persica,specially is playing, thewillow branch exudes, the peach tree greenbright red, a piece of pink willowgreen scenery, the tourist reachesthis point, as if like near fairyland. The BaiDike original name "iswhite Sand Dike", as early as in more than 1,000 year agoTang Dynasty,is famous by the sight fluttering flags. It although manages theBaiDike with Bai Ju which constructs not in a position, but the Hangzhoupeoplefor cherish the memory of this to make the brilliantcontribution to Hangzhou"senior mayor", still named it as the BaiDike. It manages the construction withSu Dongpo the Soviet dike justlike in the lake two brocades belt, gorgeous isvaried, enhances oneanothers beauty. Everybody looked again that, the Bai Dikemiddlethis bridge is called the brocade belt bridge, before is the placewoodenbridge, in the name "contains the blue bridge", now changes thename as the stonearch bridge. In Bai Dikes terminus, to mediated thebridge, the span 1 kilometerBai Dike from this but "breaks".

Breaks the bridge the name most early to take to the Tang Dynasty, theSongsynonym valuable blessing bridge, Yuan Daiyou name is DuanJiazhi, before is theplace mess stained ancient stone bridge. We nowsee this bridge although is theplace very ordinary stone arch bridge,but its name and "the Tale of the WhiteSnake" the story relates intogether, thus has become in Xihu a most famousbridge.

According to the history, the yellow crane tower was first built in 223ADduring the three-kingdom period. At the beginning, the tower was originally usedfor military to observe the enemy’s activity. When the war finished, the towergradually became a scenic attraction where people can appreciate the view of thecity as well as the lake. In ancient time, many literati visited this place, andsometimes even write down poems for it such as Cui hao in Tang Dynasty, he wrotea famous poem which was name YELLO CRANE TOWER, and another famous poet Li bai,whose poems affected the whole dynasty in his time, also visited this beautifulplace many times.

Over the centuries the tower had been destroyed by wars for many times, butits popularity with Chinese people ensured that it was always rebuilt. Thecurrent tower was completed in 1985 and its design derived from a picture ofQing dynasty. It stands 51.4meters high and has 5 floors .The tower has 60upturned eaves layer upon layer, covered with yellow glazed tiles and supportedwith 72 huge pillars. The exports comment that it is an authentic reproductionof both the exterior and interior design, with the exception of the addition ofair-conditioner and an elevator. Since ancient time, the yellow crane tower hasbeen regarded as the symbol of Wuhan.

Now we are standing in front of the tower. With yellow upturned eaves, eachfloor seems to have been designed to resemble a yellow crane spreading its wingsto fly. Let’s enter the hall on the first floor. On the wall, there is anine-meter (about 30 feet) long and six-meter (about 20 feet) wide paintedporcelain picture which depicts clouds, rivers and cranes to represent aromantic mood in the heaven. What do you think of the picture? It is verybeautiful, isn’t it? Do you know why we call the tower YELLOW CRANE TOWER? Theanswer lies in the picture. Have you noticed that in the picture there is aTaoist who played a flute and rode an crane gliding through the sky? It is astory about kindness and rewarding.

Long time ago, there was a warm-hearted old man. He was very poor and ran asmall wine tavern to earn a living. One day in the summer, the weather was veryhot and the sun was very strong, a Taoist dressed in tattered clothes enteredthe alehouse. He begged the shopkeeper for wine:” Excuse me, I am very thirstybut I haven’t any money. For god’s sake, could you give me a bowl of wine?”“Sure” the shopkeeper smiled: “just help yourself” and gave him a bowl of wine.After that, the Taoist often patronized the tavern and enjoyed the wine withoutpaying money. One year later, the Taoist wanted to reward the poor man. Hepicked up an orange peel from the ground and drew a magic crane on the wall.When he clapped his hands, the crane can dance with the rhythm. Many people cameto watch this miracle. From then on, the tavern was always full of guests.During the ten years, the old man got out of the involvement of poverty and rana large restaurant. Ten years later, the Taoist revisited the old place. When hemet Xin, Xin thanked him. He said: it is your kindness that makes you wealthy.After saying goodbye, the Taoist played the flute and then rode the crane to thesky. In honor of the yellow crane and Taoist, the old man, Xin, built a towerand named it yellow crane tower.

Now we are on the second floor, and we can appreciate various miniaturecopied the styles from Tang dynasty to Qing dynasty. Now, let us enjoy theyellow crane in Tang dynasty, it has two stories, the first floor was the gateof the wall, the second floor was used for visitors to enjoy the view of thecity. I have a question, which resembles with the current tower most, payattention, please. Right, the design of yellow crane tower was followed a Qingdynasty picture. Let us have a look at the model in Qing dynasty. It has3stories, the first floor has 12eaves which represent 12 hours in one day, thesecond floor also has 12eaves and it stands for 12months in a year. The thirdfloor has 24eaves and represents 24 solar terms. It is very interesting to enjoykinds of models in different dynasties.

On the three floor you can learn something about Chinese ancientculture----poem. Maybe you can try to learn Chinese from poem and show the poemto your family members back home.

If you want to enjoy the Yangtze River and the view of Wuhan, the goodchoice is to go to the fifth floor. Now it is free time!

Huangyaguan Great Wall :

Located in the mountainous area of Tianjins northern Ji County, theHuangyaguan Great Wall was first built during the Northern Qi Dynasty (550 -557) and repaired in large scale with bricks during the Ming Dynasty (1368 -1644). When appointed as the chief commanding officer in the Ji Garrison (one ofthe eleven garrisons of the Ming Dynasty), Qi Jiguang added watch towers andother defensive works.

The Huangyaguan Great Wall comes out first in the ten most-visited sites inTianjin. It is considered to be a miniature of the Great Wall. The entiresection is built on an abrupt mountain ridge. Being endowed with both naturalbeauty and cultural interest, it has become famous as a natural beauty spot anda summer resort. The major scenic area is composed of Huangyaguan Pass andTaiping Mountain Stronghold.

Huangyaguan Pass: In 1984, the people of Tianjin spent three yearsrepairing 3,308 yards of the main wall from Banlagang Mountain in the east toWangmaoding Mountain in the west. They restored 20 terraces, the HuangyaguanWater Gate, and the Bagua Castle (the Eight Diagrams Castle). The defensivesystem of the wall is complete. Watch towers, frontier cities, drain holes,emplacements, barracks and other indispensable military facilities are arrangedorderly along the wall. Besides, the stele forests of the Great Wall, BeijiTemple, the exhibition hall of famous couplets, the Great Wall Museum (the firstmuseum along the Great Wall) and the Phoenix Fortress have been newly builtwithin the area.

Taipingzhai Great Wall :

Six miles southeast of Huangyaguan Pass is the Taipingzhai Great Wall,another important mountain stronghold of the wall during the Ming Dynasty (1368- 1644). It is also called Taipinganzhai, meaning "a village of peace andprosperity". Starting from Banlagang Mountain in the east and arriving at GuafuTower (Widow Tower) in the west, it winds through the precipitous mountains forabout 955 yards.

The wall is an important component of Huangyaguan Great Wall. There are sixwatch towers, one battlement, and one shortcut leading to the wall. Thearchitectural styles of the military towers vary considerably. There are square,round, solid and hollow towers, with some inside and others outside the wall.Beside the shortcut, there is a small citadel where an 8.5-meter statue of QiJiguang, the chief commanding officer of Ji Garrison (one of the elevengarrisons in the Ming Dynasty) is located. The local people built this statue inorder to commemorate his great contribution to frontier peace and stability inthat period. To the west of the citadel, a section of the wall extends 33 yardsout to where a sentry post was situated.

At the western end of the wall is a square stone tower called Guafu Tower,"Widow Tower" in English, built by twelve wives whose husbands died during theconstruction of the wall in the Ming Dynasty. The widows erected this tower tocommemorate their husbands notable exploits. The tower has two levels andmeasures 13-meters (14-yards) high. Arched arrow windows are on the four sidesof the tower.

Besides these cultural points of interest, Taipingzhai Great Wall is alsofamous for its amazingly impressive scenery. Zigzagging along the mountain ridgefor over 984 yards, the wall looks very much like a giant dragon flying throughclouds.

Mt. Panshan Scenic Area :

Covering an area of 106 square kilometers (about 26193 acres), Mt. PanshanScenic Area is located in Jixian County, 110 kilometers (68.4 miles) away fromTianjin, 88 kilometers (54.7 miles) away from Beijing. As the name suggests, thescenic area is mainly Mt Panshan–oriented. Endowed with natural beauty and ahistorical heritage, Mt Panshan is known as The First Mountain East of Beijingand is listed as one of the top fifteen mountains in China.

The mountain acquired its present name, early in the Eastern Han (25-220).Taizong , the second emperor of the Tang Dynasty (618-907), was prodigal of hispraise of its scenery on his chance visit when he led the army in a campaign.Seventy-two temples, thirteen pagodas and numerous Xanadus and towers were builton the mountain in the Ming Dynasty (1368-1644) and the Qing Dynasty(1644-1911). Qianlong, a brilliant and wise Qing Dynasty emperor was soimpressed that he made thirty or so visits and wrote 1366 poems to express hisadmiration of the area. In the first half of the twentieth century, the wholeresort all fell to ruin due to hostilities and neglect. It has undergone aprocess of restoration since the 1990s and is now regaining its fame.

It is famous for jade pine trees, strange and astonishing peaks, clearwaters, grotesquely shaped rocks and clusters of ancient temples. On themountaintop, numerous pines hide the sky from view and block out the sunshine.Rugged rocks in a variety of shapes, some of which resemble a toad, a general ora boa, will greet you in the middle of the mountain. At its foot, clear watersplashes on the rocks. The mountain consists of five peaks, with the main one,Guayue (Moon Hanging) Peak. Although Guayue Peak is only 857 meters (2811.7feet) above sea level, to the north it is possible to see a section of the GreatWall while to the west Mt Taihang can be seen.

From the Wei State during the Three Kingdoms Period (220-280) onwards,emperors enthusiastically commissioned the building of temples, towers andXanadus resulting in over 160 such sites. There are four main temples: TianchengTemple (God Proposing Temple), Yunzhao Temple (Cloud-Hiding Temple), WanfoTemple (Ten Thousand-Buddha Temple) and Wansong Temple (Ten Thousand-PineTemple). Tiancheng Temple built in the Tang Dynasty, was enlarged and repairedin the Ming and the Qing dynasties. To the east of this temple stands theAncient Dagoba. As the biggest tower in this mountain, it has thirteen floors.The roof of the Yunzhao Temple was a golden yellow, a color that normally wasonly allowed to be used on imperial buildings. By granting permission for this,Emperor Qianlong demonstrated his approval and admiration of the mountain. WanfoTemple (Ten Thousand-Buddha Temple) has 10,960 small Buddhas statues.

国际专利许可合同(附英文译本)

6.3 在每批技术资料发运后24小时内，乙方应将合同号、空运提单号、空运报单日期、资料项目、件数、重量、航班号和预计抵达日期用电报或电传通知甲方。同时将空运提单和技术资料详细清单各一式2份寄给甲方。

6.4 若技术资料在空运中丢失、损坏、短缺，乙方应在收到甲方书面通知后30天内，免费外寄或重寄给甲方。在甲方收到技术资料后60天内，如果没有以书面形式提出资料不全或增补要求，则视为甲方验收。

6.5 技术资料采用英文，计量单位以公制表示。

第七条 考核与验收

7.1 合同产品的第一台样机，由甲、乙双方组成的联合考核小组，按附件七规定的时间和内容进行考核。如果符合附件一规定的技术要求，即可验收，并由双方代表签署合同产品考核验收合格证书一式4份，双方各执两份。

7.2 如果合同产品的技术性能达不到规定的技术标准，双方应友好协商，共同研究，分析原因，采取措施，消除缺陷，进行第二次性能考核。考核合格后，双方签署考核合格证书。

7.3 如果第一次考核不合格是乙方责任，乙方应自费再次派遣技术人员进特第二次考核。

7.4 经过第二次考核仍不能合格验收，若责任在于乙方，刚乙方须赔偿甲方遭受的直接损失。并采取措施艄除缺陷，进行第三次考核。

7.5 经过第三次考核仍不合格，如系乙方责任，则甲方有权终止合同，并接第九条的规定处理。若系甲方责任，则由双方协商合同进一步执行的问题。

第八条 技术改进

8.1 乙方提供的技术资料，如有不适合甲方生产条件的（如设计标准、原材料、外购配件及共他生产设备等一，乙方有责任帮助甲方修改技术资料，闪加以确认。在不影响合同产品性能情况下，应采用中国产的原材料、配套元器件和设备。

8.2 在合同有效期内，双方对合同产品的任何改进和创新，都免费将改进或创新的技术资料提供给对方。

8.3 改进或创新的技术所有权属于改进或创新一方，另一方不得对其申请专利或将其转让给第三者。

第九条 保证和索赔

9.1 乙方保证所提供的技术资料是乙方经过实际使用的最新技术资料，并保证向甲方及时提供任何改进和发明的技术资料。

9.2 乙方保证所提供的技术资料是完整的、正确的、清晰的，并保证按时交付。

9.3 如果乙方提供的技术资料不符合第六条规定，乙方必须在收到甲方书面通知后30天内免费将所缺的技术资料，或清晰、正确的资料寄给甲方。

9.4 如乙方的技术资料不能按本合同附件二规定的时间交付，乙方则须按下列比例支付罚款给甲方：

（1）迟交1至4周，罚款为合同总价的_________％；

（2）迟交5至8周，罚款为合同总价的_________％；

（3）迟交超过8周，罚款为合同总价的_________％；

9.5 乙方按本条规定被罚款时，并不解除其继续交付技术资料的义务。

9.6 如果动方迟交技术资料6个月以上，甲方有权终止合同。乙方须将甲方已给交付的全部金额，并加年利_________％的利息，一并退还甲方。

9.7 由于乙方责任，验收不合格，造成甲方有能正常投产而终止合同时，乙方应退还甲方已经支付给乙方的全部金额，并加年利_________％的利息。

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Good morning, ladies and gentlemen:

I am very glad to serve as your guide today. You can call me Lily. Pleasekeep my name card at hand. f you have any trouble or lose your way, just callme. My number is here. I’ll do my best to serve for you.

Now we are in front of the Prince Gong’s Mansion. It was the residence ofHe Shen. He was the Prime Ministery and the Minister of Defence in the years ofQanlong, the most prosperous stage of Qing Dynasty. In1850s, the mansion wasbestowed on Prince Gong. Compared with the Forbidden City, it seems to be alittle less famous. Why we come here ? The answer is its first owner, He Shen,is a very famous person in Chinese history. Every Chinese knows him no matterthe kids or the old. There are even many novels, poems, movies and TV seriestelling his story. Why is he so well-known? Because he was the corruptestofficial in Chinese history. You can’t imagine how large amount of his graft is.The successive Emperor Jiaqing sentenced He′to death and took possession of histreasure. The money he left behind amounted to 4,000 tons of silver, equalingten years’ income of the national treasury. If you change it into US dollars, itis 520 billion! I wonder how he got so large amount of money in only one life.Certainly, he paid lots of manpowers and materials to build his own mansion. Itis the largest and the best preserved Prince Mansion in Beijing. As you see, thePalace Museum is grand, national and formal. I think this one is more personal.You can see another style of Chinese building . Now, let’s begin our wonderfulvisit. Follow me, please!

The gate you see is called Western Gate. Are you familiar with it? Yes, thearchitect learned something from Europe. Nowadays, it is very common to seethere are different kinds of styles coming from different countries in a garden.But in Qing Dynasty, the emperor didn’t want any communication with othercountries. So this kind of gate was really rare, at that time. There were onlythree Western Gates all over the country. One was this. The other two were bothin imperial garden.

Let’s enter the garden.. Can you smell the fresh air and sweet fragrance?It’s really comfortable. Pay attention to the thin stone, please. It is notartificial but natural. ts name is Joy Peak. In China, it’s tradition to put ahuge stone or screen in front of the gate. It can protect the good luck andwealth from flowing away and ward off evil spirits. It is still true today.Besides, because of its existence you can’t see the inner scene directly. You’llbe curious and have a strong desire to go in. But, this one has another specialfunction. Look at it using you imagination. What does it look like? (Here andhere)Yes ! It looks like a holy mother hugging her son. Even though He′had manywives, he still didn’t have a son in his middle age. He was so worried aboutthis until he found this stone. He expected it would bring him a son. It iswonderful that He′got the only son in his life the next year. What a happycoincidence!

After going around the stone, the Bat Pond comes into our view. It getsthis name because its shape was like a bat. Why he like such an animal? Evenmyself as a Chinese can’t understand this at first. IN most people’s mind, thisanimal represents something evil. Now I get the answer. In Chinese, thepronunciation of bat is…and the pronunciation of happiness is…They are the same!There are 9999 bats in the garden. This is one of the specialties of PrinceGong’s Mansion. Of course, they are not real, hey are pictures or symbols. Haveyou noticed the four elm trees around the pond? Do you feel them a littlestrange? Look! They all grow to the heart of the pond, Their branches are abovethe pond. As a result, when autumn comes, the fruit and leaves of them will dropinto the pond.

Are you confused? Why he built this? Of course, it has a further meaning.The shape of elm’s fruit and leaves is very similar with Chinese bronze coin.He′hinted his ambition to gather all the wealth in his own wallet. At last heactually got it. In addition, all the water in the mansion is circulating. Itwill keep fresh and clear all the year round. If you are careful enough, you mayfind that there are few rivers in Beijing. In ancient time, if you wanted ariver flow over your garden, you must get the emperor’s permission. So it is afairly great honor to have this. You can see how much the emperor appreciateHe′! You can go around to take photos here. It will bring you good luck andwealth because of the pong and the artificial hill. There is a great secretunder the hill. I will tell it to you after a while. Now, if you have anyquestion, ask me please! We will climb the hill after a quarter. Is that OK?

The Great Wall, like the Pyramids of Egypt, the Taj Mahal(1) in India andthe Hanging Garden of Babylon(2), is one of the great wonders of the world.Starting out in the east on the banks of the Yalu River in Liaoning Province,the Wall stretches westwards for 12,700 kilometers to Jiayuguan in the Gobidesert, thus known as the Ten Thousand Li Wall in China. The Wall climbs up anddown, twists and turns along the ridges of the Yanshan and Yinshan MountainChains through five provinces-Liaoning, Hebei, Shanxi, Shaanxi, and Gansu--andtwo autonomous regions--Ningxia and Inner Mongolia, binding the northern Chinatogether.

Historical records trace the construction of the origin of the Wall todefensive fortification back to the year 656 B.C. during the reign of King Chengof the States of Chu. Its construction continued throughout the Warring Statesperiod in the fifth Century B.C. when ducal states Yan, Zhao, Wei, and Qin werefrequently plundered by the nomadic peoples living north of the Yinshan andYanshan mountain ranges. Walls, then, were built separately by these ducalstates to ward off such harassments. Later in 221 B.C., when Qin conquered theother states and unified China, Emperor Qinshihuang ordered the connection ofthese individual walls and further extensions to form the basis of the presentgreat wall. As a matter of fact, a separate outer wall was constructed north ofthe Yinshan range in the Han Dynasty(206 BC--1644 BC.), which went to ruinthrough years of neglect. In the many intervening centuries, succeedingdynasties rebuilt parts of the Wall. The most extensive reinforcements andrenovations were carried out in the Ming Dynasty (1368--1644) when altogether 18lengthy stretches were reinforced with bricks and rocks. it is mostly the MingDynasty Wall that visitors see today. The Great Wall is divided into twosections, the east and west, with Shanxi Province as the dividing line. The westpart is a rammed earth construction, about 5.3 meters high on average. In theeastern part, the core of the Wall is rammed earth as well, but the outer shellis reinforced with bricks and rocks. The most imposing and best preservedsections of the Great Wall are at Badaling and Mutianyu, not far from Beijingand both are open to visitors. The Wall of those sections is 7.8 meters high and6.5 meters wide at its base, narrowing to 5.8 meters on the ramparts, wideenough for five horses to gallop abreast. There are ramparts, embrasures,peep-holes and apertures for archers on the top, besides gutters with gargoylesto drain rain-water off the parapet walk. Two-storied watch-towers are built atapproximately 400-meters internals. The top stories of the watch-tower weredesigned for observing enemy movements, while the first was used for storinggrain, fodder, military equipment and gunpowder as well as for quarteringgarrison soldiers. The highest watch-tower at Badaling standing on a hill-top,is reached only after a steep climb, like "climbing a ladder to heaven". Theview from the top is rewarding, hoverer. The Wall follows the contour ofmountains that rise one behind the other until they finally fade and merge withdistant haze. A signal system formerly existed that served to communicatemilitary information to the dynastic capital. This consisted of beacon towers onthe Wall itself and on mountain tops within sight of the Wall. At the approachof enemy troops, smoke signals gave the alarm from the beacon towers in thedaytime and bonfire did this at night.

Emergency signals could be relayed to the capital from distant placeswithin a few hour long before the invention of anything like moderncommunications. There stand 14 major passes (Guan, in Chinese) at places ofstrategic importance along the Great Wall, the most important being Shanghaiguanand Jiayuguan. Yet the most impressive one is Juyongguan, about 50 kilometersnorthwest of Beijing. Known as "Tian Xia Di YI Guan" (The First Pass UnderHeaven), Shanghaiguan Pass is situated between two sheer cliffs forming a neckconnecting north China with the northeast. It had been, therefore, a keyjunction contested by all strategists and many famous battles were fought here.It was the gate of Shanghaiguan that the Ming general Wu Sangui opened to theManchu army to suppress the peasant rebellion led by Li Zicheng and sosurrendered the whole Ming empire to the Manchus, leading to the foundation ofthe Qing Dynasty. (1644-1911) Jiayuguan Pass was not so much as the "Strategicpass Under the Heaven" as an important communication center in Chinese history.Cleft between the snow-capped Qilian Mountains and the rolling Mazong Mountains,it was on the ancient Silk Road. Zhang Qian, the first envoy of Emperor Wu Di ofthe Western Han dynasty (206 B.C-24 A.D), crossed it on his journey to thewestern regions. Later, silk flowed to the west through this pass too. Thegate-tower of Jiayuguan is an attractive building of excellent workmanship. Ithas an inner city and an outer city, the former square in shape and surroundedby a wall 11.7 meters high and 730 meters in circumference. It has two gates, aneastern one and a western one. On each gate sits a tower facing each other. thefour corners of the wall are occupied by four watch towers, one for each.Juyongguan, a gateway to ancient Beijing from Inner Mongolia, was built in a15-kilometer long ravine flanked by mountains. The cavalrymen of Genghis Khanswept through it in the 13th century. At the center of the pass is a whitemarble platform named the Cloud terrace, which was called the Crossing-StreetDagoba, since its narrow arch spanned the main street of the pass and on the topof the terrace there used to be three stone dagobas, built in the YuanDaynasty(1206-1368). At the bottom of the terrace is a half-octagonal archgateway, interesting for its wealth of detail: it is decorated with splendidimages of Buddha and four celestial guardians carved on the walls. The vividnessof their expressions is matched by the exquisite workmanship. such grandioserelics works, with several stones pieced together, are rarely seen in ancientChinese carving. The gate jambs bear a multi-lingual Buddhist sutra, carved some600 years ago in Sanskrit(3), Tibetan, Mongolian, Uigur(4), Han Chinese and thelanguage of Western Xia. Undoubtedly, they are valuable to the study of Buddhismand ancient languages. As a cultural heritage, the Wall belongs not only toChina but to the world. The Venice charter says: "Historical and culturalarchitecture not only includes the individual architectural works, but also theurban or rural environment that witnessed certain civilizations, significantsocial developments or historical events." The Great Wall is the largest of suchhistorical and cultural architecture, and that is why it continues to be soattractive to people all over the world. In 1987, the Wall was listed by UNESCOas a world cultural heritage site.

2012年导游实习报告范文

导游服务是旅游服务的一个组成部分，是在旅游活动的发展过程中产生的，随旅游活动的发展而发展。导游服务是一种高智能、高技能的服务工作，它贯穿于旅游活动的全过程。在为期三个月的导游实习中，对于导游服务工作我有了更深的了解。

一、实习概述

实习地点：

实习时间：2012年2月到2012年5月。

实习目的：了解旅行社经营管理过程，掌握导游业务。

实习内容：跟团学习导游带团技能，了解旅行社各部门的工作程序，并独立带团。

二、谈导游

（一）首先我想说说对导游的认识：

导游是种职业，是门技术，是门艺术，是门科学。

导游是一种职业。旅行社是旅游业的一大支柱，导游是旅行社的门面和旗帜，一个好的旅行社必定有好的导游，这些人是旅行社的顶梁柱。导游有专业和业余之分。常言道，“三百六十行，行行出状元”，现在看来是远远不止了。“状元”指某一专业领域内的佼佼者。何为佼佼者？就是在导游工作的各方面都出类拔萃者。干导游这个职业主要表现在思维方式，表达能力，办事效率，应变能力等方面的与众不同。同时还要有职业修养和职业道德。

导游是门技术。任何工作都有自己的专门技术，导游工作也不例外。首先要认真负责。世界上怕就怕“认真”二字，无论什么事，也无论大小，只有“认真”了，才能敢于“负责”。除了“认真”了，还要“熟练”。要“熟”只有一个方法，那就是要多练！知识这个东西是“待到用时方恨少”实习的时候我深有体会。平时要是“拳不离手曲不离口”，到用时才能从容不迫，如数家珍一般。只有“熟”了才能“生巧”。我知道离大家所说的好导游、优秀导游还有很大的距离。

导游也是门艺术。要把着龙头走，上了车我就是老大。我们知道，一条船上只能有一个老大，老大多了船要翻的。正常情况下，首先是要照顾大多数人的利益，不能耽误大家的游程。要掌握节奏：该快就快，该慢就慢，快慢接合。要顺着潮流：看大趋势，要因势利导，适时引导，不能拧着来。要跟着感觉走：感觉好时，尽情发挥；感觉不好时，及时调整。要控制住自己的情感，要掌握分寸，不能乱了方寸。要一专多能：要多才多艺，会说会唱，会跳会喝。如会一些摄影、摄像，书法，绘画等更好，对导游工作将大有帮助。要扬长避短；要即兴发挥，发挥自己的强项，往往能超常发挥。

导游更是门科学。正因为导游是种职业，是门技术，是门艺术，所以它也是种学问，也是门学科。既是学科就要用科学的态度去对待它，研究它。现在我们大学都基本上有导游专业，国家旅游局每年都有导游资格和导游等级考试。做导游的学问很大、很深，不是随随便便就可以学的来，像如何安排路线、食宿、应对突发事件、如何与游客进行沟通等等，这些方面都要成为游客眼中的“百科全书”。

（二）接下来在导游讲解方面，我也总结了几个要点：

首先你得明白游客们想听些什么，想听怎样的讲解。像我们这样的新导游一

上岗总觉得最重要的是背好景区材料，把它们背得烂熟，张口就不会停顿，这就是表示自己已是一个合格的导游了，但是通过几次带团我发现其实完全不是这么回事！专业的导游就是不仅要成为“杂家”，还要成为某一领域或某些方面的专家。“工欲善其事，必先利其器”。要想成为专业的导游，还必须熟练掌握导游语言的基本技能。因为它是我们传播知识、沟通思想、交流感情的强大工具。其中最重要的口头语言表达，这是我们工作中最普遍、最常用的一种语言表达形式。

共2页，当前第1页12

Dear friends: passenger

Heuo! My name is Hou Xiang, I am your tour guide at this time. Today, I lead you to the world civilization world-beating badaling Great Wall tour. I hope you have a good viewing the ancestors left us scenic spot and historic resort!

You see, we are now at the foot of badaling. Everyone looked up, badaling Great Wall is very much like a dragon? Between the mountains circled crept. To tell you that this period of the Great Wall is thirteen thousand li. Here we see again, can find the Great Wall is divided into west, north, two peak, magnificent scenery, just like dragons rising and prosperous one. If you want to see the Great Wall scenery, go up and view it for you.

Tourists friends! We finally came to the famous badaling Great Wall, is really spectacular! The badaling Great Wall tall, solid, is made of stone and ChengZhuan. Ground upper berth square brick, very smooth, like the road is very wide, wide width, so if the horse stood above, WuLiuPi horse can be hand in hand, we now have a try, arms extended, some can account for more than ten people.

Good, we go forward again, we look at, walked on the wall is two meters high buttress, the mouth of the buttress on the square, this is war outlook, and shot mouth. On the top of the wall, every three hundred meters there is a square ChengTai, this is the ancient fortress of station troops. War, between the pile caps can mutual echo.

Badaling Great Wall there is a lot of beautiful scenery, here is the civilization of the world tourist attractions, hope you can carefully touring!

Welcome to here, let me to introduce for everybody!

"See China in five hundred, please come to Beijing, want to see China in five thousand, please go to xi an", see this you should know the history of the xi an long, xi an was the capital of 13 dynasties, is also one of the seven ancient capitals in China, together with Athens, Cairo, Rome more is known as the "worlds four major ancient civilization". Xian, called chang an. Around xian imperial mausoleum, palace ruins, ancient temple of acquainting and garden scenic spots, is a treasure trove of xi an became a history and culture, numerous cultural relics to reveal it once had the brilliant and deep rich historical and cultural charm. Is in such a city, in this you can feel the Chinese for thousands of years of vicissitudes of life change, and the development of the Chinese civilization and the greatest of the Chinese nation.

In Beijing on January 14, 20xx, the national 5 a-class tourist scenic spot of opening ceremony, the xi an qujiang wild goose pagoda? Datang furong garden scenic spot success promotion national 5 a grade scenic spot, become after the Terra Cotta Warriors, huaqing pool and runs in our province, the fourth national 5 a-class tourist scenic spot, is the first company in xi an city 5 a level scenic area, is the first regional, many attractions whole packaging promotion national 5 a grade scenic spot.

Xi an qujiang wild goose pagoda? Datang lotus park scenic area is located in the core region of xi an qujiang newly developed area, with a total area of 3.8 square kilometers, is Chinas only journal theme scenic spots. There are tang changan xuan zang translated by land, day - the temple of Buddhism; Xi an landmarks, one thousand sites - wild goose pagoda; Architectural landscape, nature, save big tang temple Ursa major temple tang big temple ruins park base sites; Chinas first comprehensive display of tang style park - datang furong garden; In the tang dynasty QuJiangChi site for dating, followed the open cultural experience of landscape pattern of the park - park QuJiangChi sites; After 1400 years of wind and rain of the tang dynasty city wall ruins, restore reproduce the character of the tang dynasty and the tang dynasty as the theme of the artistic conception of tang dynasty city wall ruins park; There is Asias largest matrix water dance music square, leisure culture of great wild goose pagoda scenic area, dazzle beautiful tang Yin and datang city that never sleeps.

Cultural and historical resources of the scenic spot, beautiful scenery and pleasant environment, everywhere embodies the concept of environmental protection and humanistic care, has become a new card in xian city, the ancient capital tourism new brand. Visitors enter the scenic area, every footprint walk on site, every journey to complete the dialogue with history.

英文补充协议

Supplementary agreement

In order to guarantee the interests of the school and the foreign teacher and facilitate the smooth development of teaching and the foreign teacher’s safe and orderly life, we clarify our respective responsibility further and add additional terms listed as follows: Party a:Party b:

1, the rented accommodation is only for the teacher. The foreign

teacher shouldn’t allow others to live in the apartment in order to avoid accidents.

2, during the work, the foreign teacher should have the civilized words and deeds and won’t develop any improper friendship or relationship (such as love, etc.) with students.

3, the foreign teacher will bear the cost of utilities (such as water bill) and Internet flow fee (90yuan per month). The school is only

responsible for the accommodation expenses, not including other living expenses.

As the foreign teacher first comes to Beijing, he is not familiar with a lot of things. To show humanistic care, the school has paid the power bill (600 yuan for 1200 degrees). By November 30, if the actual

consumption power number is more than 1200 degrees, the foreign teacher should pay the rest. If the foreign teacher continues to teach in CuiWei middle school, the school will bear the cost of 200 degrees per month, but the excess part is borne by the foreign teacher. The school has installed the broadband network and the foreign

teacher should burden Internet flow fee (about 90 yuan ) every month. So the foreign teacher will pay 270 yuan for the cost of 3 months.

4, the foreign teacher shall observe the school’s work system and regulations concerning administration of subject teachers such as job duties, classroom norms, work discipline, school group activities. Also, the foreign teacher shall complete the tasks agreed on schedule and guarantee the quality of work. At the same time, the school will also ensure his corresponding welfare.

Party a: Party b:

Signature: Signature:

In September of 20xx

补充协议范本

合同编号：项目名称：合同名称：甲 方：乙 方：签订时间：签订地点：合同补充协议 河北达辉建筑工程有限公司 年 月日

上述金额包括运输费、保险费、税金等一切费用；本合同单价为固定单价，最终按实际发生量结算。

2、其他合同条款调整。 3、其它事项说明。

三、本协议生效后，即成为《原协议》不可分割的组成部分，与《原协议》具有同等的法律效力。

四、本协议与原合同发生冲突时以本协议为准。

五、除本协议中明确所作修改的条款之外，原协议的其余部分应完全继续有效。

本协议一式四份，甲方执三份，乙方一份，具有同等法律效力，自双方签字盖章之日起生效。

以下无合同正文。

甲方：乙方： 委托代理人：委托代理人： 代表人： 代表人： 开户行: 开户行: 账号: 账号: 电话: 电话:

地址: 地址: 日期：日期：

Good morning! Welcome to the beautiful star city - changsha, first of all, please allow me, on behalf of all the staff of travel agencies was the warmest welcome the arrival of you, welcome to the "red sun" tour of the organization, is the red line, because we go. Shaoshan is the rising sun, so this journey we call red sun.

To introduce myself, I am the red sun tour guide, my name is zhao, in order to facilitate you can call me xiao zhao, on xiao zhao left, that is our director of master, master X X master drive technology is good, the rich, treats people the enthusiasm, so we all can be at ease in his car, you have what problem can carry out on the road, xiao zhao and X teacher will try our best to service for you, ok, lets have a great journey together!

Our journey began, and that is now under our feet with a "openning the first all the way" of the famous wuyi avenue and no.3, it represents the changsha tomorrow, changsha boom radiates away from here, is founded in 1951 on May 1, so hence the name, was the first asphalt road, the road only 9 meters wide, but along with the development of The Times, traffic developed, 9 meters wide far cannot satisfy the shuttle vehicles. Until 20xx, spent five months time to repair, that is what we see now, with all my heart

Of 51 avenue, east railway station, west check the xiangjiang river bridge, a total length of 4138 meters, up to 60 meters in length, road for double tenth lanes, no.3 traffic is orderly, but most of the drivers dont want to go this way, is this why? On the road there are 3 sets of original and 6 digital television monitoring equipment, carelessly is easy to copy brand, so drivers is have a love-hate relationship!

Where the source of the wuyi avenue? She is behind the changsha railway station, she construction in 1975, completed in 1977, with the Shanghai railway station ` Beijing railway station called Chinas three largest train station, that in the middle of the railway station there is a clock tower, tower 63.7 meters high, the clock tower at the top of the hour will be played best youngs "east is red" LeDian, as if to tell you that you have come to the generation of a great man of chairman MAOs hometown - hunan. In the clock tower above, there is a building that xiao zhao excuse me everybody, think what is she like? Yes, she is the red torch. Maybe someone will ask, now that is the torch, why not be waving? But go straight into the blue sky? Xiao zhao to the problem have to explain for everybody, because before railway station built, comes at a time - leather, stylist designed to float to the left her, said there will be left; In the designed to the right, say again afraid will have the right, then, designer simply put her into a straight at the torch of the above. In fact, she is very like a specialty: lets hunan capsicum frutescens var, she is our chairman MAOs favorite kind of food, she also is a symbol of our people of hunan hot and enthusiasm, not to have such a saying: people are not afraid of spicy sichuan, guizhou people is afraid of hot, hunan people are afraid of not hot.

Ok, now lets Yuan Guling overpass, why called Yuan Guling overpass? And not called Li Guling ` the wangjialing overpass? Because it is said that in the large pieces of the earth that is inhabited by a certain family. So in the construction of the bridge was named after had to. It is built down, in addition to the beautiful and also have the effect of ease the earthquake. Can anyone who has both advantages and disadvantages, hunan is a rainy provinces, if encounter rainy weather, the bridge will be accumulated rainwater, formation water bring pedestrians through the troubles and inconvenience caused. Im afraid this is hou only white water rafting and line!

That is on the right-hand side of the xiao zhao shaoshanlu, because was not to shaoshan road, then built the road; Shaoshan.

Good, that you pay attention to have a look at the trees on both sides of the tour bus, it is in the city of changsha were: camphor trees, camphor leaves small but, under the big camphor tree is a good place to enjoy cool air, using camphor tree of camphor ball can drive midge catch ants, took a few pieces of camphor tree chew Ye Qing washed into the mouth, can also be sober refreshing. About the camphor tree,

In changsha, there is such a local custom, it is the parents to marry the daughter of a set of camphorwood furniture is very decent. On the left hand side, xiao zhao is welcome road, 1972, President Nixons visit to welcome the President of the United States and to build a road. Across the welcome road is a red and white building, she is 2 hospital of hunan province the government.

Were made, xiao zhao mentioned that were here to learn about the tree of hunan province, it is the magnolia tree, it is from guangzhou introduced a tree. Suiting the city of changsha, azaleas, see the cuckoo that can want to went to the countryside, three in April, when the brilliant red cuckoo open full of hills, not to mention how beautiful. Fancy suiting of hunan province, is a hibiscus, since ancient times, hunan is known as lotus countries. Chairman MAOs poem says, "the kingdom of the lotus from zhaohui". Lotus, also can be divided into water and cotton rose hibiscus. Then xiao zhao, please everyone: "what is water lotus? Cotton rose?" Ha ha! Cotton rose is magnolia, water lotus is lotus.

Ok, now lets to lotus road, beside the lotus road, changsha is the new lotus square, you can see in the middle of a sculpture, that is the daughter of liuyang river, you must be attracted by her long hair? The daughter of liuyang river nine curved hair, a symbol of the liuyang river nine bending. It reminds us of the beautiful sounds of "liuyang river", the product comforms to the drawing that xiao zhao here, give you sing a song "liuyang river", we hope you enjoy it.

Okay, now we see the underlying white doves building is the famous peace hall business building. Peace in Japanese is the meaning of peace, meaning and harmonic development. There is a sino-japanese joint venture of shopping malls, Japan accounted for 60% of the company, shareholders shareholder China accounted for 40%. Before peace hall was built, the unearthed here most of the countrys bamboo slips, which records the chu the history of The Three Kingdoms period, now the peace of the sixth floor display, also has people in shopping may wish to visit.

In front of the hall of peace is the wuyi square, square in the middle there is a huge music fountain, at eight o clock every night, music fountain will dance with music. Now please look the top of the wuyi square, you can see a small house, like the eyes there is big eyes "- the voice of the golden eagle.

2016导游工作计划范文精编

本年度服务的旅行社、接待团队量、接待游客数、受到的奖励、扣分情况及体会、下一年度的工作打算等。字数应不少于500字。

看着窗外的雪花飘啊飘，今年的导游工作算是告一段落，劳累了一年的导游们终于能好好的休息休息，睡个懒觉 呵呵

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场 介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感 。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的 老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务?作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单!要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么?这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加辽宁省举办的导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些 在努力一些我也许就不会错两道题 ，也许就是全场的最高分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天、

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来 满意而归”的宗旨，因为平安、开心、快乐、比什么都重要!

xx年是我的幸运年我考上了梦寐以求的导游证。但是xx年对我来说是一个全新的开始，我的目标是进入大连中国旅行社，踏踏实实从导游做起认认真真的为游客服务用我的真心换取他们的笑容呵呵。同时我在这里也向所有的大连导游发起倡议“做一个名干干净净的导游、不赚黑心钱、不强迫购物、不强迫游客消费、不在宣传中有虚假信息 ”。

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐 快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢?就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐 、快乐 、快乐、

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。

导游计调年底工作总结报告

【篇一】

本人从事计调工作近4年，成功参与组织旅游项目多个。与多个景区、餐饮及航空工作协调人员建立了良好的信息渠道关系。并已锻炼培养出，习惯关注行业趋势及发展的工作态度。

因为，这一切的热情均来自于个人对于旅*业的热爱。

关于计调工作，本人的理解是以下几点。

1.接待地合作渠道信息统计

一条完美旅游线路计划的制定，是需要结合整体旅*业走势、接待地即时行情以及政策性干扰等多方面的因素审酌而成的。其目标是将线路价格成本降低，将线路服务质量提高。

以价格及服务，来创造公司整体收益的化。因此这就要求我们计调人员除了掌握正常作业的常规手段外，还要不断学习、钻研，及时掌握不断变化的新动态、新信息、以提高作业水平。

具体的如要掌握宾馆饭店上下浮动的价位。海、陆、空价格的调整，航班的变化。本地新景点，新线路的情况，不能单纯靠“听人家说”、也不能只靠“打电话问”，要争取尽量做到注重实地考察，只有掌握详细、准确的一手材料。才能沉着应战，对答如流，保障作业迅速流畅性。因此，预前信息的整理统筹。无论是对于我个人日后旅行线路方案的确定也好，对于公司线路服务形象的建设性也好。都具备深远的意义。

2.线路方案制定

综合预前统计了以上的信息。在旅游项目方案的制定过程中，本人将工作更多的侧重于方案计划的“系统”与“快捷”。常规方案制定无非是“5定”(定房，定票，定车，定导游员，定餐)。因此，除了要做到耐心周到同时，本人还特别注重两个字，第一个字是“快”，如：答复渠道疑问时，不可超过24小时，能解决的马上解决，解决问题的速度往往代表旅行社的作业水平，会在行业圈内建立良好的口碑，争分夺秒，快速行动。

是我一贯的工作信条。第二个字是“准”，即准确无误，一板一眼，说到做到，“不放空炮”。毕竟信誉才是个人与公司长远发展根本。

3.旅游接待工作

旅游接待工作是公司对外表现的第一步，首先代表了旅行社的形象。具体的表现，在于细节的处理。毕竟一个良好的印象，不是肤浅的靠华丽的辞藻，就可以直接影响客户的选择的。

真诚、谦谨、干练是完成这项工作的不变准则。多从对方的角度，考虑客户切实的需求，结合本公司的资源项目优势，满足对方的需要。我觉得，这才是一次完整的接待工作，最终要达到的目的。

4.行业形式跟踪学习

通过几年的工作，我深刻体会到身为一个计调人员不仅要“埋头拉车”，也要“抬头看路”，要先学一步，快学一步，早学一步，以丰富的知识武装自己，以最快的速度从各种渠道获得最新的资讯，并付诸研究运用，才可以真正做到“未雨绸缪”。虚心苦学，知识化运作是我在参与计调工作中总结出的诀窍。

当然，计调人员的全面提升，并不代表着做为一个计调就一定能做到任何事情都能安排得完美无缺。很多时候还是会在客观因素的作用下，而使得很多旅游计划不得不停滞或取消。

因为这些改变而带来的损失也是不得已的。我们所能做的，就是尽量做到更及时、更全面地掌握外界的变化。并及时地根据自己的实际情况做出相应的改变，以适应整个工作环境整个旅游业甚至整个社会的变化。

总结：计调工作是公司的核心，要多了解、多问、细心才能做好计调工作。

【篇二】

来到公司担任计调工作已经2个多年头了，参与组织旅游项目多个、与多个景区、餐饮、宾馆、车队建立了良好的信息渠道关系、并已锻炼培养出习惯关注行业趋势及发展的工作态度。在这么久的工作中对此岗位也有了一些理解：

计调是旅行社完成地接、落实发团计划的总调度、总设计。具有较强的专业性、自主性、灵活性，好比厨师要为客人做菜一样，计调也为业务员把“酸、甜、苦、辣、咸”的不同滋味调制出来以满足不同团队的“口味”。对于这即将过去的一年我将从我的四大工作内容做出总结。

一、质量监督

1、通过全陪和导游报帐质量反馈表来了解整个过程细节，通过地陪来了解全陪水平，通过业务员来了解全陪导游。

2、将接待质量情况及时反馈给资源供应单位。如有质量问题的提出警告，有必要的扣除相应的团款。

3、及时记录存档，每次做计划单时先根据资源质量档案进行审核，审核没问题后再发给业务员和导游人员。

4、尽量选用比较熟悉的供应商(在了解供应商的情况下，会发生的问题都可以提前做准备，已防止问题严重化)。

二、成本控制

1、首先要自己熟悉成本规律，特别是车价，自己能第一时间快速算出。

2、建立完善齐全的各种EXCEL文件(景区、汽车、宾馆、餐厅、地接等)。

3、第一时间了解旅游要素的各种优惠活动(景区联票、免人、游玩景区送住宿、免费用餐等)。

三、提高效率

1、能够随时应变，随时掌握调用和更换供应资源，特别是热门线路，手机信息一定要全面准确。

2、俗话说好记性不如烂笔头，一定要记录所有的采购信息。每天需要查询，看看有没有忘记采购的项目。

3、订购单项目的设计要全面合理，不漏掉任何可能的项目(需要定期更新、不断完善订购单)。

4、第一时间完成咨询--磨合--采购--变更--确定--记录。

5、熟悉常规线路特别是短线发团日期、价格、地接，做到采购前就能准确回答业务人员的订购问题。

6、有固定的出团计划单并及时发给相关人员(在需要的情况下，需分别给客人、导游、业务员制作3种版本)。

7、及时收集网络采购定单，不得造成统计上的滞后和失误。

四、结算控制

1、同行定期结算和单团业务结算，要有不同的结算控制。

2、逐步与供应商建立定期结算制度。

3、单团单算业务：预付款尽量低，避免出团前付全款，一般根据不同地接情况，松紧有度控制付款节奏。

4、面对催款要有独当一面的应变能力。

5、严格审核导游报帐，敏锐洞察导游在带团过程中可能敷衍质量增加报销的劣质行为。

6、出团备用金领取要提前像财务汇报，方便财务提前做好准备，免得临时需要大量资金造成的手忙脚乱局面。

以上这些都是我的工作内容，其中还有许多做的不足，因此在20xx年我将以其中最为重点的提高效率，做出如下几点：

一、人性化：在讲话和接电话时应客气，养成使用“马上办”、“请放心”、“多合作”等“谦词”的习惯。每个电话，每个确认，每个询价，每个说明都要充满感情，以体现合作的诚意，以展现旅行社的实力。

二、条理化：一定要细致地阅读计划，重点是人数、用房间数，有否自然单间，小孩是否占床等。核查中发现问题及时通知对方，迅速进行更改。如人数有增减，要及时进行车辆调换。条理化是规范化的核心，是标准化的前奏曲，是程序化的基础。

三、周到化：尽管事物繁杂缭乱，但头脑必须时刻清醒，逐项落实。要做到耐心周到，回答业务员的询问，要用肯定词语，行还是不行，“行”怎么办?“不行”怎么办?不能模棱两可，是似而非。

四、多样化：组一个团不容易，往往价格要低质量要好，计调在其中往往发挥很大作用。因此，计调人员要对行程线路多备几套不同的价格方案，以适应不同游客的需求，同时留下合理的利润空间。方案要多、要细、要全，你才可“兵来将挡，水来土掩”。

五、知识化：即要具备常规专业知识。还要善于学习，肯于钻研，及时掌握不断变化的新动态，新信息，以提高专业水平，肯下工夫学习新的工作方法，不断进行“自我充电”，以求更高、更快、更准、更强。如要掌握宾馆饭店上下浮动的价位。海陆空价格的调整，航班的变化。本地新景点，新线路的情况，不能靠“听人家说”，需要电话问，实地考察，只有掌握详细、准确的一手材料，才能沉着应战、对答如流。

希望在新的一年当中，各位同事能多多提出合理、科学的建议来更加完善我的工作内容，以达到限度为业务员做好后勤工作的目的。谢谢大家!

Everybody is good, welcome you in this hot summer to the picturesque zhouzhuang, here every second of every moment, you feel relaxed and happy, big open horizon. Oh -- -- -- -- -- by the way, forgot to introduce my name, my name is Zhang Hongrui - your guide.

This season, willow branches in relaxed swaying in the wind, the leaves dancing in the wind. Here is full of water, jiangnan water. Everyone has seen the sea, it is spectacular, and zhouzhuang water more. Zhouzhuang water really green ah, green as a flawless jade. "Yi jiangnan" a poem is well said: "spring to bluish green, such as blue, can not have jiangnan?"

In zhouzhuang, can not only enjoy the beautiful scenery, the most direct feeling, or because the houses.

Look at the house, now seems to feel in the qing dynasty. Although these house humble, as the city of science and technology, but somehow, staring at the house, still can feel a kind of additional and beautiful.

Night, the moonlight on the one hundred ancient town, zhouzhuang is becoming more ancient and mysterious. The stars blink of an eye in the sky, the moon in the night a gentle sheen. People with a day of joy and tiredness, to the south of the lower reaches of the yangze river into the sweet dreams together.

Happy time always passes by quickly. You must linger? There are good chances but it doesnt matter, later, I hope you to often come!

Dear friends hello, welcome you come to beautiful luoyang in peony in full bloom in April.

I am luoyang little star travel company, a tour guide, Im happy, I hope I wholeheartedly for your service, can bring you endless happiness! During the tour, please see the guide the smiling face of the flag ☺ logo, lest with the wrong team.

Please hold sit well after you get on the bus. My dear friends, now is the peony blooming season, held every year in April for a month of peony show. So far this year has been successfully held the 29th. Luoyang peony began in the sui dynasty, sheng in the tang dynasty and "enjoys" in song dynasty, has been 1500 years of history.

Friends, poems about luoyang peony, which friend know something?

"Only the peony true national color, the blossoms to move the capital";

"Luoyang ley spent the most appropriate, peony is heaven."

Ha ha, see friends in luoyang, learn a lot about the peony! Thanks to my friends for our attention in luoyang. Peony is a traditional Chinese famous flowers, flowers are luoyang the ancient customs of the people. Luoyang 1982 position peony flower, peony show was held for the first time in 1983, luoyang, luoyang peony show has become peoples pride, for Chinese and foreign guests left a good impression. Luoyang peony flowers gigantic, breed is various, design and color is absolute, there are red, white, yellow, purple, green, blue, black and after nine color fastens, ten kinds of pattern, more than 1000 varieties, the flower is elegant, gorgeous, known as "very beautiful, the king of flowers" laudatory name. Peony root bark can be used as a medicine, petals can brew.

My dear friends, we now queue in luoyang ornamental peony - one of the most important places of city park. Believe that everyone has been trying to, looked at the long enjoy flower line, you can imagine it will be. Ok, now I will take you to see the luoyang peony. Heres the peony pavilion, peony fairy, everyone can heartily enjoy very beautiful peony: this is a delicate powder, white luminous white, yellow, yellow yao color peculiar two Joe...... Each friend can heartily to pose for photos and make the United States a good memory.

Dear visitors, peony is really let us linger, tomorrow we will visit the civilized world of longmen grottoes and day the first ancient temple white horse temple.

Tomorrow morning at seven o clock, we goodbye!

Dandong is located on the banks of Yalu River and yellow coast in thesoutheast of Liaoning Province, across the river from Sinuiju city of theDemocratic Republic of Korea, with an administrative area of 135200 squarekilometers. There are 36 ethnic groups including Han, Manchu, Mongolian, Hui andNorth Korea, with a total population of 2.43 million. In 1988, it became an opencoastal city with the approval of the State Council. It has jurisdiction overDonggang City, Fengcheng City, Kuandian Manchu Autonomous County, Zhenxing City,Yuanbao city and Zhenan city and a national border economic cooperation zone.In 20__, it was listed as the "five points and one line" key development area inLiaoning coastal area.

Dandong is located in the center of Northeast Asia. It is an importantintersection of Northeast Asia economic circle and Bohai rim economic circle. Itis the main land passage connecting the Korean peninsula with China and Eurasia.It is the easternmost starting point of Chinas great wall and the northernmoststarting point of Chinas Wanli sea border. It has unique advantages of coastal,riverside and border.

The railway transportation is 220 kilometers away from Pyongyang and 420kilometers away from Seoul. It is an important hub running through the railwayartery of Northeast Asia. The highway traffic is 220 kilometers away fromShenyang, the provincial capital, and 252 kilometers away from Dalian, forming abalance with the two northern central cities.

Dandong port is only 245 nautical miles away from Incheon port of SouthKorea, which is a very convenient sea passage connecting South Korea and Japan.Dandong has initially formed a three-dimensional transportation network of land,sea and air.

In Liaonings coastal opening-up strategy, Dandong, as an important pole inLiaonings "five points and one line" opening-up pattern, is facingunprecedented development opportunities. The development and construction ofDandong new area will make Dandong from a "river city" to a "port city",providing a new and higher grade ideal space for domestic and foreign investorsto invest in Dandong.

Dandong is close to mountains, river and sea. It has beautiful scenery andpleasant climate. There is no intense heat in summer and no severe cold inwinter. Its annual average temperature is 9 ℃. It is known as "the north andsouth of the Yangtze River". It is the warmest and humid place in NortheastChina and one of the most suitable cities for human beings to live in. In theterritory, rivers, lakes, seas, mountains, springs, forests, islands and othernatural landscapes are complete and each has its own characteristics. It has 24national and provincial tourist scenic spots, nature reserves and forest parks.It is one of the top 20 "citizens most satisfied cities" in China. It is anexcellent tourist city in China and a garden city in Liaoning Province.

Dandong has a coastline of 126 kilometers and a beach area of 328 squarekilometers. It has good conditions for the development of port, shipbuilding,tourism, power generation, aquaculture and other industries. Dandong is rich ingeothermal resources, with 17 natural dew points. It is a famous hot springresort in Northeast China.

一.知识文化：

研究生毕业以后我就去了一所大学教授课程，我所面临的最大问题——知识面不够广。一个知识点不仅自己了解，更要能够让学生理解，要让学生理解就必须拥有广阔的知识面从各个方面去给同学们解释，而这也是大部分导游经常遇到的问题，导游的知识好比是文化大超市，要上知天文地理，下知鸡毛蒜皮。让游客能够真正的身临其境。想要达到这个效果，我就必须不断努力，博览群书，学习、学习、再学习，这样的话，我知识桶里的水就会越来越满。在带团当中我也总结了一些经验： 1.接团前要了解一些客人当地的资料(如：有名的旅游点、人物、特产等等)。以便和客人有共同语言，使他们对我有一种亲切感。 2：和全陪要提前沟通，多发几个表示友好的信息，为以后的合作做好铺垫。 3：游客到站后，要表现出非常热情的样子。因为游客看到地接导游后，心里首先会产生安全感，紧跟着是好奇和猜想。所以我们要趁热打铁，给客人留下良好的印象，对于导游来说第一印象非常重要，因为良好的开端是成功的一半。 4：客人入住宾馆后去每个房间走一走或打电话询问有没有什么问题。如有便可及时解决，如等到客人来找，那么小问题就变成大问题了。 5：团队到来的第一餐一定要用好，用餐前我会给客人介绍清楚团队餐所含的内容。用餐当中去问候一至二次，有问题及时调整。 6：团队离开后要及时处理好遗留问题。

二.导游讲解：

当了老师以后才知道，原来要注意的事情非常多，当一名老师在讲课过程要注意仪表，站姿，目光，手势和表情，而当导游也是一样。

1. 站姿：站姿能显示一个人的风度，老师也好，导游员也是一样。一般说来, 导游人员讲解时, 身体要挺胸立腰, 端正庄重。所谓 “ 站如松, 坐如钟 ” 就是这个姿态。导游人员在车内讲解, 必须站立, 面对客人, 肩膀可适当倚靠车厢壁, 也可用一只手扶着椅背或扶手栏杆。要注意的是, 不可摇摇摆摆, 焦躁不安, 直立不动, 或把手插在裤兜里, 更不要有怪异的动作。

2. 目光：导游讲解是导游员与游客之间的一种面对面的互动。这种面对面的互动, 双方可以进行 “视觉交往”。 游客往往可以通过调动视觉器官一一眼睛, 从导游员的一个微笑, 一种眼神, 一个手势中加强对讲解内容的理解。讲解时, 运用目光的方法很多,如：目光的联结、目光的移动、目光的分配、眼球的转动、讲解与视线的统一。

3. 表情：如果上课时教师 “铁面元情” 或麻木不仁, 没有必要的感情流露, 那么他只能是一部 “ 会说话的机器 ” 。 导游也是一样，如果导游员的面部没有表情, 就难以使游客感到你的

真情实感, 就激发不起游客的感情波澜。但是，面部表情过于做作, 与所要表达的思想情感不一致, 不协调, 同样不能收到良好的效果。 比如, 有的导游员在讲解时, 努力做出过于夸张的各种“ 表情 ”, 就像给小学生讲课或话剧演员的表情一样, 就显得矫揉造作, 不自然。 因为导游讲解既不同于给小学生讲课 , 也不同于艺术表演, 面部表情要准确, 又要适度。

4. 手势 ：讲解时的手势, 不仅能强调或解释讲解的内容, 而且能生动地表达讲解语言所无法表达的内容, 使讲解生动形象, 为游客看得见悟得着。使之形象化, 具体化,在哪种情况下用哪种手势, 都应视讲解的内容而定。

三、做一名好导游必须拥有五心：真心、诚心、热心、耐心、细心!

无论是在带团还是在讲课的过程中，我发现要做到这五心真的比较难，但是世上无难事只怕有心人，理想与现实总会有些差距，但这不失为我们导游要达到的崇高目标，我虽然没有同时做到五心，但我可以大胆的说我正在为此努力奋斗，我希望在未来的旅游界，导游们都能做到五心，这需要全社会特别是旅行社的的总总们为最底层和直接面对游客的导游们着想。

带团的经验是慢慢总结出来的，在带团的过程中随时随地都有可能发生突发事件，作为导游的我们得用一百分的诚心去解决，相信自己，任何事情都会有解决的办法。

That trip to Dalian to master of here will have been over.

Believe in more of Dalian public square , big of greenbelt area, cleanappearance of a city and Euro-style city construction are stayed by you deeplyimpression, keeps an incense especially among the Dalian seafood lip and toothdefinitely as early as you.

英文导游词结尾3

Owing to lack of time, todays visit is over now.

Thanks for your cooperation.

I do hope you enjoyed todays tour.

Have a good rest.

See you tommorrow.

Thanks for your cooperation.

Today is the last day of the tour.

We spent a happy days together.

I do hope the tour is rewarding and enjoyable.

Wish you pleasant journey home and good health.

I introduced over, hope you all have a happy trip

导游半年个人工作总结

由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，下面是第一范文网小编为大家整理的“导游半年个人工作总结”。本内容为大家提供参考。

导游半年个人工作总结(一)

他的步调永久是那么精确而飞快，转眼xx年已经飞逝，我们迎来了极新的xx年。我所从事导游工作，又经历了一个年初，我喜好这个工作，不论苦辣酸甜，我老是一个“乐”字“。在工作中我带领来自四周八方的旅客朋侪穿梭与神州大地，给他们讲述将领与每人的故事，江南小镇，下汤文化的传奇故事，如今我把这几年工作乐趣给归拢一下，从中总结经验，汲取教训以备来年奋马扬鞭，更好的带领我的旅客畅游在黄河上下，大江南北。

经过议定三的工作实践，我深深的会到，获得了导游证，其实不代表你便是一个合格的导游员，而是要连续的进修、富裕、进步。是以三年来我一贯严厉要求本身，酷好导游工作，当真进修导游知识，在进修中坚定勤动眼，大量的涉猎有关景区、景点的资料和有关风景民情的册本;勤脱手，把读到看到的相干资料、甲篇名作、经典名句都分类料理，以充裕本身的学识，增加本身的见闻。

根据观光社安排，作为导游员的我，带团是我的紧张任务。这三年来，带过的团队数量已经记不清了，留在我感触里的是——忙和乐。刚从云上飞下来，又从水上漂过去;才听罢火车的汽笛声，又闻见汽车的马达响这一切凡是在我面前目今显现，是我深深的感觉到了我工作的意义地点，从内心酷好导游这一工作。坚定”宾客至上、办事至上、为大家办事、公道而大略的“的四大办事原则细致、热忱、殷勤的作好导游办事工作。

也便是一切工作以旅客者为动身点，以办事为动身点，时候思虑旅游者的长处和要求，毫不能谢绝旅客的公道合法要求。办事进程中要坚定”为大家办事“的原则，不能有亲疏之分，另眼看待，而应对每个旅客都热忱、殷勤、恭敬，不偏不倚、混为一谈;要坚定公道而大略的原则，在旅游办事进程中，要时候存眷旅客的感情变化，耐烦谛听旅游者的定见、要求，公道又能兑现的就竭力去做，如果异国作好或是已经错过机遇，就想方法及时补充，以求最大限度的到达旅客的如意。对旅客发起的同等理的、不大略兑现的要乞降定见，本着脚结壮地的原则，细致细致、不急不躁的立场，给旅客作出解释和阐明，获得旅客的明白、相信，使旅客甘拜下风。

导游职业与其他职业有一个明显的差别，那便是你必须与客人朝夕相处，此日然使我们对办事的感觉比平常人深入。从某种意义上可以这么讲，导游职业无穷魅力恰是源于我们对办事的感知和酷好，他不但仅只被当作一份工作，而更应当被珍视为一个代价毕生追求的奇迹。固然干导游这行并不是我初志，但是很快我就发觉：本身是得当干导游这一行的，因为我喜好这个职业。

回顾201x，展望201x，我会连续以颓废热忱的立场欢迎每个团队，欢迎好每一名旅客，以便提拔本身的本领程度，篡夺做一个更加优秀的导游员!

导游半年个人工作总结(二)

1：首先是对熟悉线路：认真研究游览路线，带团前多方面准备充分，线路熟记于心，做到万无一失。多请教老导游和其他熟悉线路人员，但也并不能轻信别人的提议，要做到有把握，有依据。

2：用自己的耐心、细心带给游客更加舒适安全的旅游环境：特别是旺季，一定要提醒旅游注意事项，才能做到到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

3：导游遇事一定要镇定，你的头衔就注定了你必须在客人面前临危不乱，让旅游人员有一种安全感，也让他们再内心里对我公司的人员能力进一步的肯定。学会及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

4：平时多读书，在平时的带团过程中会有很多自己不知道的东西，不能给游客带来更加详细的解释。所以导游所知道的知识必须了解广泛，因此要不断的学习，每次带团回来也要及时的总结教训，积累经验。让自己成为一个更加优秀的导游人员。

5：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

6：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

在过去的一年里，大大小小的经历让我感到此时的我是成功的，过去的苦累一下子变成了我骄傲的资本。同时也加深了我对这个职业的热爱。从中更加锻炼了自己行动组织和语言组织的能力，从中得到的是用什么东西都无法兑换的。在带团的过程中也有许多问题例如：车多人多会延误正常安排的旅游路线时间，作为导游一定要耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。尽量将客人控制在自己的视力范围内

总相信“一份耕耘，一份收获”!爱我所爱，再苦再累也无怨无悔。希望我用我的小小经验能给大家带来一个微笑，一丝感动。带着微笑将我们热爱的努力做到最好!

导游半年个人工作总结(三)

一、 熟悉线路，接团前做好充分的准备

a、出全陪前，先要了解目的地的情况，以及注意事项。(给地接导游团款时，要索要收据)

b、地接要了解各个景区的情况。特别是节假日。(问清餐怎么做，按桌还是按人，小孩是否含餐。关系到钱财时，发信息，以防事后发生纠纷时可以做凭证。)

二、用心服务，做旅游就是做服务

服务是关键。带团除了讲解就是服务。用心服务，无论客人素质高低，只要用心去服务总是对的。但服务并不等同于服务员。在餐厅就餐时，如果餐厅不是很忙，就没必要端菜送饭。有时候，遇到素质低的客人看到你做服务员做的事，他就会帮你当成服务员。如果餐厅很忙，那就有必要帮忙上菜。记得曾经出全陪时，有个很优秀的地接跟我说过，一个优秀的导游就是导游，不是服务员。服务也是要看情况和具体事情的。

三、注意协调，随机应变，以不变应万变

出现问题不能慌，要及时果断处理。七月份，带了一个团，矿里职工赴海南疗养。因种种原因，未召开行前说明会，导致车赴机场时，出现了一系列状况。虽然这事于导游无关，因为带此团的全陪导游是自己，所以，当时情况下，只有道歉和安抚客人情绪，尽力减少公司损失。

四、书到用时方恨少

很多时候会被客人的一个问题问的哑口无言。一次带老年团，在讲到凯恩集团时，一位退休老教师问，王白浪是遂昌人吗?当时的我只能惭愧的说抱歉。我确确实实不知道王白浪是不是遂昌人。下团后，查资料才知道，他是遂昌本地人。对于一个遂昌有着重大贡献的人，我居然对他一无所知。如果平时到看看多了解了解，也不至于客人问起时，一问三不知的尴尬。

20xx年，对于旅游界来说是一个特殊的年份。新的旅游法在十月一号实施，这对整个行业来说无疑是个巨大的冲击。新法规定：为保障游客的消费权利，整个行程中不得进购物店。众所周知，在旅游行业里导游的底薪极低，且无保障，工资的大部分是佣金。这也是一个公开的秘密。十一后，旅行社不得不提高导游的工资。但是真正提高多少呢?不得而知。

导游年终工作总结三篇(四)

看着窗外的雪花飘啊飘，今年的导游工作算是告一段落，劳累了一年的导游们终于能好好的休息休息，睡个懒觉呵呵

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务?作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单!要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么?这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加辽宁省举办的导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些在努力一些我也许就不会错两道题，也许就是全场的最高分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天。

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来满意而归”的宗旨，因为平安、开心、快乐、比什么都重要!

20xx年是我的幸运年我考上了梦寐以求的导游证。但是20xx年对我来说是一个全新的开始，我的目标是进入大连中国旅行社，踏踏实实从导游做起认认真真的为游客服务用我的真心换取他们的笑容呵呵。同时我在这里也向所有的大连导游发起倡议“做一个名干干净净的导游、不赚黑心钱、不强迫购物、不强迫游客消费、不在宣传中有虚假信息”。

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢?就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐、快乐、快乐!!!

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。

导游年终工作总结三篇(五)

在不断的实践当中我也总结了一些经验，也发现了不少问题。我所面临的最大问题就是知识面不够广，有时候客人问我问题的时候，我真的是不知道从何答起，这时，我就会给客人说，对不起，这个我不会，我可以回去查一查。因为我不想用瞎编乱造来糊弄客人。虽然会江郎才尽的感觉，但这也是很多人经常会遇到的问题，导游知识就好比是非文化大超市，要上知天文地理，下知鸡毛蒜皮，如果一个人有一桶水的知识和能力，再去做一杯水的事情，我相信就会做得很出色。在想要达到这个效果之前，我就必须不断的努力，学习，学习，再学习，这样的话，我知识桶里的水就会越来越满了。

导游是一个从事服务的行业，而且很辛苦，当然见识也颇多的，也很锻炼人，这几个月见到了很多的人，可以说是五花八门，城里的，农村的，高学历的，低学历的，有钱的，没钱的，各个行业的人。对我认识社会上的人，了解这个社会，起了很大很大的作用，让我在毕业不久就根深了解了这个社会，这也是我的一个很大的收获!

所以，在20xx年的工作中，我将会更加努力的学习相关的文化知识，书到用时方恨少，我要不断的学习，给自己充电，努力总结20xx年工作的失误和不足，使自己在新的一年里有一个更大的提高，

接下来20x年5月的时候带了一次长韶团，由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，以下是我带团来的大致小结：

1：熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2：服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

3：注意协调工作，安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

4：导游要以不变应万变，出现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就注定了你必须在客人面前临危不乱，及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

5：书到用时方恨少，导游所知道的知识必须广泛，因此要不断的学习，给自己充电。每次带团回来也要及时的总结教训，积累经验。

6：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想 ， 当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

7：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的经历都看成是第一次来认真对待!“路漫漫其修远兮”也许可以回头看看留下的脚印。年轻的我要不断的告诉自己“革命尚未成功，同志仍需努力”!，困难经历了，但经验却留下了。带团总是不可避免要遇到三多(人多车多压力多)，作为导游就要做到三心(多一份细心，多一份小心，多一份诚心)

细心：旅游景点环境杂，作为导游比平常要更多一份细心眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提醒客人归队。

耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。

诚心：带团随时随地会发生突发事件，导游要用一百分的诚心去解决，事情终会得以化解 。

我付出，我努力!总相信“一份耕耘，一份收获”!在20xx年不仅学好导游方面的知识，也慢慢学习计调方面的知识，努力做到最好，希望自己能在旅游业闯出一片属于自己的辉煌。

北京旅游景点天安门英文导游词

Tian’anmen Rostrum

Tian’anmen( the Gate of Heavenly Peace), is located in the center of Beijing. It was first built in 1417 and named Chengtianmen( the Gate of Heavenly Succession). At the end of the Ming Dynasty, it was seriously damaged by war. When it was rebuilt under the Qing in 1651, it was renamed Tian’anmen, and served as the main entrance to the Imperial City, the administrative and residential quarters for court officials and retainers. The southern sections of the Imperial City wall still stand on both sides of the Gate. The tower at the top of the gate is nine-room wide and five –room deep. According to the Book of Changes, the two numbers nine and five, when combined, symbolize the supreme status of a sovereign.During the Ming and Qing dynasties, Tian’anmen was the place where state ceremonies took place. The most important one of them was the issuing of imperial edicts, which followed these steps:

1) The Minister of Rites would receive the edict in Taihedian( Hall of Supreme Harmony), where the Emperor was holding his court. The minister would then carry the decree on a yunpan( tray of cloud), and withdraw from the hall via Taihemen( Gate of supreme Harmony)

2) The Minister would put the tray in a miniature longting( dragon pavilion). Beneath a yellow umbrella and carry it via Wumen( Meridian Gate), to Tian’anmen Gate tower.

3) A courtier would be invested to proclaim the edict. The civil and military officials lining both sides of the gateway beneath the tower would prostrate themselves in the direction of the emperor in waiting for the decree to the proclaimed.

4) The courtier would then put the edict in a phoenix-shaped wooden box and lower it from the tower by means of a silk cord. The document would finally be carried in a similar tray of cloud under a yellow umbrella to the Ministry of Rites.

5) The edict, copied on yellow paper, would be made known to the whole country.

Such a process was historically recorded as “ Imperial Edict Issued by Golden Phoenix”.During the Ming and Qing dynasties Tian’anmen was the most important passage. It was this gate that the Emperor and his retinue would go through on their way to the altars for ritual and religious activities.

On the Westside of Tian’anmen stands ZhongshanPark( Dr. Sun Yat-sen’s Park), and on the east side, the Working People’s Cultural Palave. The Park was formerly called Shejitan( Altar of Land and Grain), built in 1420 for offering sacrificial items to the God of Land. It was opened to the public as a park in 1914 and its name was changed in 1928 to the present one in memory of the great pioneer of the Chinese Democratic Revolution.The Working People’s Cultural Palace used to be Taimiao( the Supreme Ancestral Temple), where tablets of the deceased dynastic rulers were kept.

北京长城英文导游词 ·岳阳楼英文导游辞 ·重庆英文导游词 ·西藏英文导游词

The stream in front of Tian’anmen is called Waijinshuihe( Outer Golden River),with seven marble bridges spanning over it . Of these seven bridges,historical records say the middle one was for the exclusive use of the emperor and was accordingly called Yuluqiao( Imperial Bridge). The bridges flanking it on either side were meant for the members of the royal family and were therefore called Wanggongqiao( Royal’s Bridges). Farther away on each side of the two were bridges for officials ranking above the third order and were named Pinjiqiao( ministerial Bridges). The remaining two bridges were for the use by the retinue below the third order and wre called Gongshengqiao( common Bridges). They anr the one in front of the Supreme Ancestral Temple to the east and the one in front of the Altar of land and Grain to the west.

The two stone lions by the Gate of Tian’anmen, one on each side were meant as sentries. They gaze toward the middle axis, guarding the emperor’s walkway. In front of the gate stands a pair of marble columns called Huabiao. They are elaborately cut in bas-relief following the pattern of a legendary dragon. Behind the gate stands another pair of similar columns. The story of Huabiao may be traced to a couple of sources. One of the versions accredits its invention to one of the Chinese sage kings named Yao, who was said to have set up a wooden pillar in order to allow the ordinary people to expose evil-doers, hence it was originally called a slander pillar. Later it ws reduced to a signpost, and now it serves as an ornament.

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Shiyan is built and prospered by cars. It is not only the hometown ofDongfeng Motor, the automobile city known as "Oriental Detroit", but also amountain city, tourist city and ecological garden city surrounded by beautifulmountains and waters and attractive scenery in four seasons.

Shiyan has a long history and splendid culture. This is an importantbirthplace of the Chinese nation. In 1991, archaeologists excavated two completeskulls of Australopithecus in Quyuan River, Yunxian County, and named them"Yunxian people". Anthropologists believe that this discovery fills a gap in the"chain" of human development in Asia, and is listed as the first of the "top tenarchaeological discoveries in the world" at that time. Todays urban area wasnamed Shiyan in the Qing Dynasty because people dammed the Baier River and theZhihe river for irrigation. This is the birthplace of Taoism and "Wudangboxing". Wudang Taoism has a history of more than one thousand years. Wudangancient buildings have been listed in the world cultural heritage list by theUnited Nations.

Shiyan City, located in the northwest of Hubei Province, governs fivecounties, one city, two districts and one economic and Technological DevelopmentZone, namely Yun County, Yunxi County, Zhushan County, Zhuxi County, FangCounty, Zhangwan District, Maojian District, Danjiangkou City and Bailangeconomic and Technological Development Zone. Shiyan City is not only a car citybuilt, prospered and famous for cars, but also a mountain city and tourist citysurrounded by beautiful mountains and waters and charming scenery in fourseasons. It is the central city of the adjacent areas of Hubei, Henan, Sichuan,Shaanxi and Chongqing.

This is an important birthplace of the Chinese nation. In 1991,archaeologists excavated two complete skulls of Australopithecus in QuyuanRiver, Yunxian County, and named them "Yunxian people". Anthropologists believethat this discovery fills a gap in the "chain" of human development in Asia, andis listed as the first of the "top ten archaeological discoveries in the world"at that time. Shiyan City belongs to Jiao and Yong states in Shang and ZhouDynasties; Chu state in Warring States; Changli County in Hanzhong County in Qinand Han Dynasties; Xi county in Eastern Han and Wei dynasties; Yunxiang Countyin Wudang County in Tang and Song Dynasties; Yun county was established in YuanDynasty. Todays urban area was named Shiyan in the Qing Dynasty because peopledammed the Baier River and the Zhihe river for irrigation. In 1967, in order tobuild the second automobile factory (now Dongfeng Motor Company), the state setup the Shiyan office in Yunxian County. In December 1969, the State Councilapproved the establishment of Shiyan City (county-level city), and in 1973, itwas upgraded to a provincial city. In October 1994, the former Shiyan City andYunyang District merged to form a new Shiyan City. This is the birthplace ofTaoism and "Wudang boxing". Wudang Taoism has a history of more than onethousand years. Wudang ancient buildings have been listed in the world culturalheritage list by the United Nations.

There are abundant mineral resources, including more than 50 kinds ofproven mineral deposits, such as turquoise, gold, silver, stone coal, rareearth, iron, tin, vanadium, antimony, lead, zinc, marble, asbestos, barite,uranium, potassium, molybdenum and cobalt. The theoretical reserves of waterenergy resources are 5 million KW, of which 340 kW can be developed andutilized; Fangxian County is known as the "hometown of Yaner" in China for itsabundant tea and edible fungi and high quality products. There are many kinds ofmedicinal materials, producing more than 2700 kinds of medicinal materials.Among the 363 key varieties determined by the state, there are about 235 kindsof medicinal materials in our city, known as the "natural medicine bank"; Shiyanis a shining pearl on the golden tourism line of Three Gorges - Shennongjia -Wudang Mountain - Xian. There are 25 unique scenic spots in six categories allover the city. There are Wudang Mountain, the holy land of Taoism, Yunxian apeman site and dinosaur egg fossil group, Danjiangkou reservoir, the firstman-made lake in Asia, and the newly developed lake The present skeleton fossilsof ornithopods.

Shiyan is a tourist attraction. It is a bright pearl on the golden tourismline of "Three Gorges of the Yangtze River Shennongjia Gulongzhong WudangMountain Danjiangkou Reservoir ancient city Xian". There are Wudang Mountain, aTaoist Holy Land listed in the world cultural heritage list and awarded thetitle of 4A tourist area, Danjiangkou reservoir, known as Asias firstartificial lake, Yunxian ape man site, dinosaur egg fossil group and dinosauregg fossils Dinosaur skeleton fossil is a rare dinosaur hometown in the world.There are hot springs, waterfalls, Tianchi, canyons, caves, virgin forests andmodern automobile cities. Shiyan, a place with no severe cold in winter, nointense heat in summer, no strong wind in four seasons, beautiful mountains andpleasant scenery, is a treasure land of geomantic omen.

Shiyan is the source of South to north water diversion. Danjiangkoureservoir, located in Shiyan, is the water source area and water intake of theMiddle Route Project of South to north water diversion. The Middle Route Projectof South-to-North Water Diversion directly supplies water to Beijing, Tianjin,Hebei and Henan provinces, with an annual water diversion of 13 billion cubicmeters. The construction of the middle route of the south to North WaterDiversion Project will make Shiyan the "water capital of the world, Tianchi ofAsia" and bring new development opportunities to Shiyan.

Shiyan is an ecological barrier. Because of the intersection of Qinling andBashan mountains in Shiyan, it forms the geographical boundary of the climatebetween the north and the south of China. Therefore, Shiyan is an ecologicalregulator and the ecological heart of China.