英文导游常用语（推荐20篇）

Appropriate county village of Venus, if there are mountain shape lie lion,said fu lion mountain. Five mountains rise steeply, rock mountains toweringmountain. Rock under clear spring flowing day and night, good water quality, andlarge flow. Water xiushan jung, bamboo forest, beautiful YaJing. Because of thelandscape, also known as yanquan mountain. "The monk of the ancient mountains".Yuan to early is (about 1341) monk panlong father to name, "MAO as the temples,carry forward the catch. Edge, full followers build patriarch temple consecrateand handed down. After the monks found here is "land", among them. Yanquanancient concurrently in a way together in the release, and temples.

The XFX years (1450 ~ 1450), mu fu man Zhu Fuhai beginning, monks and widebetween wanli rebuilt. It is advisable to have said "yanquan wash jade", one ofthe eight sights "good". Kangxi 26 years (1687 years), city Gao Shilang,teachings to work is glad to invite scholars city investment management, build apavilion pavilion, built half moon pool. Yanquan has since become somethingnatural and cultural landscape are all places of interest. Salty, with BingXianDianGe damaged. In 1915, the magistrate of a county Qian Liangjun rebuiltpavilions, "half ShanTing". In 1929, city yun-xiang ma, raised mother fightspavilion, jade emperor Chinese style pavilion the cool new pavilion, wide plantflowers and trees, and mass of cliff stone carvings. Temples look brand-new,into the most prosperous period. In 1940, the Japanese bombing of kunming, thedisabled in hospital, scenery to avoid damage.

Published in July 1987, moya carved stone county, it is advisable to goodkey cultural relics protection units. In February 1993, the county governmentapproval, yanquan office allot the ownership of the temple of Venus. In recentyears, the office on a large scale comprehensive reconstruction. New Ursa major,the great hall, temple, jade emperor Chinese style pavilion, the gate, swimmingpool, etc., and wide planting flowers and trees, lawns, and roads, adding stonetable bench, making yanquan changes today than yesterday. In April 1999, kunmingexpo garden gave nameboards headquarters and tourism bureau of yunnan provincetourism fixed-point units, for the expo.

20_, yanquan temple management committee carved stone steles commemorativetee: "professor mu book place", "Yuan Jiagu tea place", "hidden pavilion site".Modern three historical facts recorded yanquan temple, very creative, greatlyimproving the yanquan temple culture grade.

导游年终工作自我总结

即将到来，作为在这个行业从事导游工作近6年来，从来没有做过一次总结，总是在实践和实验中成长，每个人都希望自己能比别人优秀，能做一个让别人认可的人，但是从我的工作来看， 确实没有啥值得骄傲或者自豪的事情，或许比其他工作看起来风光，但是其中的酸甜苦辣又有谁能理解呢?

今年的导游培训课可以说是让我学到和看到了别人的光环还有光环背后的辛苦，我深深的知道，做我们这个行业的，起早贪黑，有的时候甚至连个可口的饭菜都吃不上，还要带着客人游山玩水的心情，都说付出和收入是成正比的，但是在我们这个旅游的潜规则的带领下，哪里公平?没有稳定的收入，没有固定的工作，没有保障，那一天出了任何事故都找不到人给你赔偿，但是因为个人喜欢这个职业，也热爱这个工作，一直坚持到现在，也是今年才找到组织，希望在明年会有好的发展吧!

说说我的带团经历吧!说实话，没啥值得炫耀的经验，只能说是一种互相学习吧!从XX年拿上导游证的这一刻，我觉得自己是个导游工作者，我可以去很多自己没有去过的城市玩，可以免费进入各个景区，自己真的高兴的不得了，但是刚拿上导游证，没有一家旅行社肯聘你去他们那里工作，当时心情直接跌到谷底，经过一个多月，同学之前有比我更早进入旅行社工作，我便找到一份工作，但是这份工作我只做了一个月，因为我没有记住他们单位的电话号码，也更别说带团了。

我知道自己必须充实自己，多学习，才能够很快进入到这个行业，第二个工作单位，我去了之后只是让我看资料啊，学习，也没有让我带团，我觉得自己很没用，正好赶上旅游旺季到来，导游全部都出外带团了，社里让我带团，去的第一个地方是六盘山，是要我把团带到固原和那边的导游交接工作，呵呵，真的很生气，我觉得自己完全可以全部带完，然而单位出于团队质量的问题，毅然要求我帮那个导游把她带的客人接回来，这就是我开始了导游生涯的第一个团队，客人都很好，我上车虽然很紧张，但是大家互动唱歌以后就缓解了那种紧张的空气，也锻炼了我的胆量，虽然没有完整的带完这个团队，我其实还是很感谢旅行社的领导，让我出团了，但是这份工作工资收入太低，我没坚持很久就不干了。

第三份工作，那就是进入国旅的那一年，对我的培养和锻炼，让我正式加入了宁夏地接导游的队伍，我也认识了比我年长一些的导游前辈，我很荣幸，社里一系列的培训，让我很快的成长，我也开始从3个人的散客然后30人的专列带起，我发现自己的知识实在是太少了，有的时候客人问到的问题真的是回答不上来，我走到哪都会买一些书回来给自己补充知识，经过了几年的历练，我开始赚钱了，觉得这个工作还是很不错的，便一如既往的向前走。

现在从国旅出来了，我任然感激以前在国旅工作的那些乐于把自己的知识全部讲给我们这些新人的前辈们，要不是国旅，我可能也就坚持不到现在。

从XX年开始选择做兼职，我算不上是优秀导游，觉得只要所有团队不被投诉，只要我用心来对待我接待的客人，我能赚一些钱够自己花就还不错了，但是我同时听到很多优秀导游的故事，我也想像他们一样，可是我一直默默无闻，XX年以前的客人很友好，根本别说是投诉了，他们来到宁夏对我们这里的风土人情都很感兴趣，说我们这里的导游实在，诚实，不知道从什么时候开始，网上就有关于导游欺客宰客，导游殴打客人，导游等等不好的传闻，这对我们的影响太大了，我们极力再维护宁夏旅游的形象，我们西部旅游发展慢，起步晚，我们导游的整体素质不是很高，但是我们西北人诚实实在的种种行为还是打消了客人对导游不好传闻的那些想法，我真的很欣慰我们宁夏的旅游环境一直能健康的发展。

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Hello everyone！ First of all, on behalf of the travel agency, I would like to welcome you to Chaohu for sightseeing and sightseeing. I am your guide. Today we run this arrangement, the first in the morning tour of Hutian Shengjing temple, on Laoshan Island, on the way to swim Lake Avenue, Chaohu, Kameyama; Wei Li in Chinese restaurant, afternoon tour silver Ping Shan Scenic Area, the concept of the Millennium - p.suffruticosa, fairy cave, Spa Resort back rest. We Chaohu city is named for Chaohu, it covers an area of 9423 square kilometers, the total population of 4 million 500 thousand, under the jurisdiction of Lujiang County, Wuwei County County, Hanshan County, as well as the Juchao district boundary between Hefei and Wuhu in two cities, Hefei, Chuzhou, and the surrounding Luan, Anqing City, bordering the river, Wuhu, and Tongling Maanshan City, the three look relatively. Chaohu in the Shang and Zhou Jian Nan Chao, the spring and Autumn period to nest in Qin and Han Dynasties set Juchao Tang home, Chaozhou, later called the county, 84 years instead of Chaoxian, Chaohu City, in the 99 year the State Council withdrew the county of Chaohu City, the establishment of the prefecture level city of Chaohu.

Our Chaohu cultural landscape and the natural landscape is very rich, it is known as the garden of Anhui, Chaohu specialty is also very much, such as Chaohu Chaohu honey, Sophora japonica, fireworks, etc.. Now our car is driving on the Lake Road, the Lake Avenue is a set of tourism, flood control, traffic in one, in the 91 years after the flood that began to build up, a total length of 53 meters, then you can see the left is our Chaohu lake water, 800 square kilometers, lake the 23 towns are surrounded by three County District, and Lujiang County, Feidong County, Feixi county and Juchao district. We Chaohu and Dongting Lake, Hongze lake, Poyang Lake, Taihu and are known as the five largest freshwater lakes, and we Chaohu in the five largest freshwater lakes are the smallest. Chaohu, also known as the coke lake. It is said that in ancient times of Chaohu, a small white dragon without rainfall except sweat, sweat, made tiantiao, was the emperor censureddescends to earth, when coke Laoshan saved, the small white dragon at the focal Laoshan life-saving grace, so he told the emperor to trap nest the matter, and inform all the neighbors in Laoshan coke so, all the neighbors to Mian victims, however, but when the coke basking by neighbor delay the chance to escape flooded, the daughter also lost a pair of shoes in a hurry to run and was flooded, and later people to commemorate the focal basking spirit, will be in the lake called coke lake. The coke is made of a mu Laoshan, daughter turned into a mountain, one of her shoes into the shoe hill.

Of course, this is just a myth of Chaohu. The real Chaohu formation is of course the result of the movement of the earths crust. The three treasure of our Chaohu is silvery fish, white rice prawns and crabs. Chaohu lake basin is mainly Yuxi River and Yangtze River flows through their cattle Tunhe. Laoshan island covers an area of 0.86 square kilometers, 105 meters above sea level. The tower that we see now is the Wenfeng tower. There was a sharp peak around Laoshan, Luzhou champion. In order to verify the Ergui Luzhou Fu Yan Song, in the Ming Dynasty for four years (1631) built four storey tower, after the peasant uprising and stop work, to the four years of the Qing Dynasty (1878) Foreign Affairs Minister Li Hongzhang and Juan, built three storey tower, the tower has seven floors, eight horns, 51 meters high, 133. The tower post carved 802 Buddha statues, stone tablets 25 questions. There is a poem in Guo Ruomus Poems: yaokan Chaohu Kingnet, love aunt hair like oil, namely, second aunt basking.

Lion grove is located in the northeast of suzhou city swallow gate garden road, was built in the yuan dynasty, as the representative of the yuan dynasty garden. Garden rockery throughout, gallery, number crunchers looms, winding path leading to a secluded spot, feel history generally. Lions angled Lin Ping rectangle, area of about 10000 square meters, is one of the representative of suzhou classical garden, has one of the largest remaining ancient rockery group, a rockery kingdom. Are embedded in the walls of the gallerys four big famous song dynasty, su shi, huang tingjian, calligraphy Cai Xiang monuments, and the southern song dynasty wen tianxiang inscriptions of plum blossom poems. Lion originally bodhi authentic temple garden, Lin in A.D. 1341, the monk preached day such as Jackson went to suzhou, by his disciples. Later that year came the disciples to buy to buy the house for days like phil Jackson to build monasteries. Day such as master b from 27 master monk word on west zhejiang lionrock, in memory of his teacher, named "lion forest". Also because the Buddha book has "lion roar" a word, and numerous rockeries resembling a lion shape and name.

Day such as master xie, disciple, gradually deserted temple garden. Ming wanli seventeen years, Ming surname monk begging for alms chang-an yu, rebuild the lion Lin Shengen temple, Buddha hall, thriving scene. To kangxi years, temple, garden, for the father of Huang Xi, hengchow magistrate after Huang Xingzu bought, named "for garden." On February 11, 1703 AD the qing emperor kangxi tour at this point, given the forehead "lion Lin temple", after the qing emperor qianlong six lion grove, has been given according to the mirror round, "painting of Buddha and existing" really fun "equal plaque. Qing qianlong 36 years, Huang Xi examination, refinement, reforming courtyard, named "five pine garden". To the middle of the reign of qing emperor guangxu huang family decline, garden have qian Bridges, rockery is still only.

First of all, on behalf of all the staff of __ travel agency, I would liketo extend a warm welcome to you and thank you for your support and trust in ourtravel agency. My family name is X. please call me Xiao X. next to me is ourteam driver, master X. Master X has rich driving experience. I believe you willfeel comfortable and safe on the way. If you have any difficulties andrequirements during the journey, please put forward them in time, and I will trymy best to serve you. Here, I wish you a pleasant journey, happy to come andsatisfied to return.

The scenic spot we are going to visit today is the ancient culture street.The ancient culture street is a street with Tianhou palace as the center andTianjin local characteristics. It is located in gongnangong North Street, NankaiDistrict, where all kinds of handicrafts and cultural goods from Tianjin andeven all over the country are gathered. It attracts a large number of touristswith "Chinese flavor, Tianjin flavor, ancient flavor and cultural flavor". Sowhat about the ancient culture street? Lets make an evaluation after visitingit in person.

We have come to the parking lot of the scenic spot. Please remember thatour car number is __ and the license plate is ______. The car is parked on theleft side of the parking lot. We are still meeting here at 4 p.m. please lockthe window. Please take your valuables with you. Please get off.

First of all, we see an ancient archway with the word "Gushang art garden"written on it. "Gushang" is the old name of Tianjin, and "Yiyuan" means thebirthplace of culture, that is to say, it is the earliest birthplace of culturein Tianjin. On the back of this archway, you can also see two words - jinao.The meaning of "gold" is precious, while "Ao" is the allusion of "carp leapingover the dragons gate". It is said that the carp leaping over the dragons gatewill be reborn and become Ao. Ao is the embodiment of the dragon. It is saidthat there are golden Ao in the Haihe River in Tianjin. Since then, we will beprotected by golden Ao. After reading these two words, please have a look at thetwelve copper coins under our feet, which represent the heyday of China from theTang Dynasty to the Qing Dynasty. These copper coins, from small to large, meanthat after we walk through this street, we will have a lot of good fortune, andhope that our motherland will become rich and strong. After you have seen thecopper coin, continue to come here, lets go to the next stop tongqingli to havea look.

Now you follow me into tongqingli, which was built in 1920__ and is thelargest building complex of Chinese and Western style in Tianjin. After enteringthe gate, we can see four murals on the wall, which reflect the market cultureof Tianjin, including "civilized marriage", "walking on stilts", "dragon boat"and this "witty talk" here. When you come to this side of the Hutong, you cansee two large murals. One is the picture of Lu River in Tianjin on this side,which shows the prosperous sea scene of Tianjin at the mouth of the trigeminalriver. The other is the picture of young willows in that year - huangdamen,which describes the customs of the common people during the lunar new year.

Out of tongqingli, please follow me and take a look at the Jade EmperorPavilion, a Taoist temple with a history of 600 years. Yuhuangge is located onthe high side of the river. It is open and spacious. It is a good place to climbup and look far away. Therefore, every year on the Double Ninth Festival,Yuhuangge is unprecedentedly lively. In the rear of Yuhuangge, we also see ashrimp stone, which has a history of hundreds of millions of years and ispraised as "longevity stone" by the common people. We can touch the longevitystone and wish our friends a long life.

After walking through the shrimp stone, we are now in Tianyan square. Itgot its name because it was close to the place where Yan Fulao, a famous modernChinese translator, lived, and it was here that tianyanlun was translated intoChinese.

I dont know if you have noticed that there are a large number of coloredpaintings in the shops and under the eaves of the whole street. These paintingsare drawn in the order of historical events, with a total of more than 800. Thewest side is painted with four famous works, and the east side is legendarystories from Han Dynasty to Qing Dynasty. What we see now is the clay figurinezhangshijiadian, which has a history of more than 140 years. Now it has spreadto the fifth generation and has been recognized as one of the first nationalintangible heritage projects.

Well, now weve come to Tin Hau square. The famous Tin Hau palace islocated here. Before entering the Tin Hau palace, lets take a look at theflagpole in front of the mountain gate. It is said that when the flagpole wasfirst set up, on the one hand, it hung lights to guide the water boats going toand from sanchahekou, on the other hand, it served as a foil for the Tin Haupalace, which made the whole building complex appear to be in perfect disorderand extraordinary momentum. The theater opposite is the earliest open-air stagein Tianjin and also the earliest place for people to entertain themselves.

Now lets take a look at Tianhou palace. Built in Yuan Dynasty, Tianhoupalace is one of the three largest Tianhou palaces in the world. As we all know,most temples in our country face south, but the Queens palace faces west andEast. Why? Because we have to face the Haihe River, which leads to the BohaiSea. Facing the Haihe River means facing the sea, so that when it is notconvenient for the believers to go ashore, they can worship the queen on boardand pray for peace.

Now we come to the main hall, which is the place where empress dowager isworshipped. The one sitting in the middle is Tian Hou. Mazu, originally namedLin Mo, is a native of Meizhou, Fujian Province. She was born miraculous. She isfamiliar with the nature of water and often rescues ships at sea. Later, he wasworshipped as a God, and was granted the title of Tianfei and Tiantian.

We have come to the north entrance of the ancient culture street. Thepattern of the twelve zodiac animals is paved on the ground. It reflects thetraditional Chinese folk custom of "twelve zodiac animals" for thousands ofyears. It means that the ancient culture street is prosperous in people andmoney for twelve months a year, which echoes the pattern of copper coins pavedin the north entrance. Each of US tourists can step on the animal patterns thatare the same as our own, so that we can bring wealth and auspiciousness to ourfamilies. If you look at this archway again, the "clear snow" on the insiderefers to the scenery of early clear after snow and full of tourists. On theoutside is the word "hometown of Jinmen", which means that the area near theancient culture street is the center of Tianjin. Todays Tianjin is formed bythe gradual development of this area as the original center.

Well, we have finished visiting the main scenic spots. Next time, you canvisit freely, or buy some special products with Tianjin ancient flavor. Letsmeet in the parking lot at 4 pm. The license plate number is ______. Please payattention to your safety and dont be late.

Today, we have passed the 680 meter long ancient culture street to show youthe national characteristics of Tianjin Folk Customs. Our journey is over. Thankyou for your support and cooperation in my work. Please forgive me if there isany inadequacy or inadequate care in my service today. I also hope you can giveme more valuable opinions. I look forward to our next cooperation. Finally, Iwish you good health, smooth work, success and all the best!

各位游客，我的介绍就到那里，如在参观游览的过程中有其他问题，请向我询问，我会再进行讲解。谢谢大家！

游客们，大家好！此刻我们位于北京市崇文区天坛路，我想有的朋友已经猜到了，我们的下一个景点就是美丽的天坛。

天坛，在北京市南部，东城区永定门内大街东侧。占地约270万平方米，是中国现存最大的古代祭祀性建筑群。南有天坛祭天，东有日坛祭太阳，西有月坛祭月亮，其中，天坛最光彩夺目。天坛始建于明永乐十八年，清乾隆、光绪时曾重修改建。为明、清两代帝王祭祀皇天、祈五谷丰登的场所。

同时，它也是中国木结构建筑的顶峰，全用木材就完成了这一惊世杰作。天坛另一美妙之处，是奇妙的回声。站在中心叫一声，你会听到从地层深处传来的明亮而深沉的回响，这声音仿佛来自地心，又似乎来自天空，所以人们为它取了一个充满神秘色彩的名字“天心石”。在皇穹宇的四周有一道厚约0.9米的围墙，你站在一端贴着墙小声说话，站在另一端的人只要耳贴墙面就能听得异常清晰，并且还有立体声效果哦！这就是神奇的“回音壁”。这证明500年前的中国人已经能够运用声学原理。

游客们，此刻请大家参观一小时，然后到门厅集合。

年导游年终总结和年工作计划

XX年导游年终总结和XX年工作计划

XX年即将过去，回顾这一年来的工作，我在公司领导及各位同事的支持及帮助下，顺利完成了公司每次分派的带团任务。尽自己最大的努力做好每一个景点的讲解工作，争取能达到游客百分之百的满意，为三元国际旅行社的声誉；以及未来的发展，贡献着自己的力量。

通过这一年的工作以及学习，我个人的工作模式又有了新的突破，工作方式也有了较大的改变，现将一年以来的工作情况总结如下：

1.在带领旅游团游览景点过程中，不再只是单一的讲解景点历史，而是结合天津近几年的发展概况，及未来发展计划系统讲解给游客，进而展现一个近代与现代相结合，高速发展中的天津市。

2.加深与游客的交流，在最短的时间内融入到游客当中。并像陪伴家人一样对待全团每一位游客，尽量满足游客所提出的要求，虚心听取游客的建议，以最好的服务让每一位游客开心而来满意而归。

3.在旅行社规定范围内，为我社及个人争取最大的经济效益。

4.在工作过程中，不断的像我社同事及其他旅行社导游学习，借鉴先进的带团模式，充实自己文化修养，进而提高自己的业务能力。

5.在接到社里分派接团通知的情况下，提前做好行程计划，与全陪或领队及时沟通，以便在第一时间掌握本次团队的第一手资料，从而更好的安排时间与行程，以避免因沟通不及时导致的时意外状况的发生，而导致游客的不满。

以上几点是我个人在这一年工作中学习和总结出的经验，同时经过这一年的工作也锻炼了我自己的协调办事能力和文字言语表达能力等方面，保证了每次接待旅行团的工作都能正常顺利的进行，以精神饱满的状态对待每一天的工作任务，热爱本职工作，积极提高自身各项业务素质，争取工作的主动性，具备较强的专业性；责任心，努力提高工作效率及工作质量。

在这一年的工作中我个人也存在一些问题，比如工作还不够细致，由于个人脾气秉性容易与同事造成不愉快等等，在未来的时间里我会努力改正自身存在的问题，希望社领导和各位同事多帮助我，指出我的缺点和不足。我会虚心听取，及时改正。

在新的一年里，我决心认真提高业务工作水平，为我社经济效益的发展贡献自己全部力量，在新的一年里我将在以下几点进行加强以便于更好的完成社里布置下的每次带团任务：

1.加强学习，拓宽知识面，努力提高自己的文化素养，认真学习旅游专业知识以及相关常识。

2.关注本地旅游业发展走向，从而在工作中对自身的不足加以调整，以较强的针对性，针对不同群体的游客不同模式不同主题的讲解。

3.及时了解同业竞争对手先进理念，以及新的举措且及时向领导汇报，以便领导作出发展计划及工作调整。

4.对内完成好每一次接团任务，对外尽自己最大努力提高三元旅行社良好声誉。

以上是我在新的一年里为自己制定的工作方向及目标，希望在社领导和各位同事的帮助下完成，另外在XX年的工作当中，我衷心的希望社领导能够加大力度，多方面的搜集，听取对我社发展有益的意见。各位同事能够积极献策，不遗余力的为我社发展作出贡献，我社可以采取奖赏制度，凡采纳的意见或有利于我社发展的计划，应给予一定的表扬物质上的奖励，以调动每一位员工的工作积极性。

新年将至，在此我提前祝徐姐杨总日进斗金，生意兴隆，祝同事明年店里爆满（包满）！新年大吉预祝明年咱们三元旅行社在英明神武的徐姐杨总领导下和全体同事的共同努力中再一次实现每个景点里都是粉色的旗帜！

"Je t aime, Paris!" Paris, prehistoric burial at sea level under the land, in the city of more than 20xx years later, the name will not let anyone strange. Huadu, the world famous historical and cultural city known as the city of light, romantic, fashion, food of all... Maybe you just want to go to the avenue montaigne likes shopping, maybe just want to take a walk to the river Seine, maybe you just want to go to Michelin restaurant taste French dinner, on the left bank may just want to drink coffee, maybe you just want to go to the Louvre to see the Mona Lisa smile... Maybe the earth only Paris can satisfy everyones expectations.

Paris from the earliest channel island, on the left bank to the river Seine is divided into the right bank, after several expansion, Paris now has "small Paris" and "greater"; Refers to the small Paris is divided into 20 downtown district of Paris, the French population "Paris" and indicated in the address of "Paris" generally refers to the Paris city, zip code for the 750 , most of the attractions such as the Eiffel Tower, the Louvre, Notre Dame DE Paris located in Paris, attractions relatively concentrated, so walking is a good choice. The greater is the small plus around Paris suburb of seven provinces of Ile DE - France (French island district), there are many worthy to place, such as the palace of Versailles, Fontainebleau, Disneyland, etc.

Once backpackers in Opera (Opera house), with the gradual rise of land price in Paris, has various levels of tourists all over Paris any corner of the left bank and Montmartre became to be bestowed favor on newly. Developed and convenient public transport is the first choice for travel, ride a bike or walk is also a good idea. In an urban area, drive is definitely not a good choice, the Paris government environmental protection very discouraged road trip to Paris.

It is a famous mountain in the suburb of Taipei. It is like a horizontalstatue of Avalokitesvara. It stands solemnly in the Bali area on the South Bankof the Tanshui River, facing the Tanshui town and the Datun Volcano Group on thenorth bank. It is a famous landmark of the Tanshui estuary.

Guanyin Mountain is not high above sea level, but it is connected with 18small peaks. The highest mountain, qianhanling, is no more than 612 meters. Themountain trails are dense, making it one of the most popular climbing places inthe western suburbs of Taipei. There are many famous temples and ancient templeson the mountain. You can go back to the stream to watch the waterfalls, theeagles and the birds, half of Taipei and the magnificent Datun mountains. It isa rich natural place to watch.

The paths and valleys of Guanyin Mountain extend in all directions. Thereare many different climbing routes. Climbers can choose the path suitable fortheir physical strength. Among them, the most popular route is to start from theGuanyin Mountain stop of Wugu, climb up the mountain steps to Lingyun temple,and then go up from the archway behind the temple. It takes about one hour toreach qianghanling. You can see the whole Taipei City from the north of Xinguangbuilding. On the other side, you can see the mountains and sea of Tatun mountainand Tanshui River mouth.

In the white sky, Guanyin Mountain can feel the simplicity and solemnity ofLengyan Pavilion and kaishanyuan through the old trees on the gate wall, andoverlook the "benling spitting fog" which is one of the eight scenic spots ofDanshui. In the evening, it is most exciting to watch the sunset and the dusk ofDanshui. Or, when the night falls, you can see the night scene of Danshui River,with lights flashing and lights out, which is another beauty of disturbing theworld.

第三天，由C同学负责，该同学凭着对湛江第一村——包宅村的深入的了解，以精彩的语言把景点讲得就像自己的家一样，相信评委们还是很满意的。

加强岗位操作人员的基本技能训练。在采油工、热注运行工、集输工、维修电工等主力工种中，实施了“蓝领技能素质提升工程”，使培训工作与选拔拔尖人才相结合，与提高岗位操作能力相结合，与技能鉴定相结合，切实提高岗位操作人员的技能水平，形成“以点带线，以线带面”的培训格局。

今年的导游培训课可以说是让我学到和看到了别人的光环还有光环背后的辛苦，我深深的知道，做我们这个行业的，起早贪黑，有的时候甚至连个可口的饭菜都吃不上，还要带着客人游山玩水的心情，都说付出和收入是成正比的，但是在我们这个旅游的潜规则的带领下，哪里公平?没有稳定的收入，没有固定的工作，没有保障，那一天出了任何事故都找不到人给你赔偿，但是因为个人喜欢这个职业，也热爱这个工作，一直坚持到现在，也是今年才找到组织，希望在明年会有好的发展吧!

特级教师李日芳教师用他那诗一般的语言告诉我们课堂是生活的地方，教育是无痕的，课堂是多情的时空，教师要与课程真心相爱，品德学科应该每一节课都在创造生活，要以儿童为中心设计有效的教学活动，教学环节要深入人心，不做过眼云烟。

2：服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

说说我的带团经历吧!说实话，没啥值得炫耀的经验，只能说是一种互相学习吧!从20__年拿上导游证的这一刻，我觉得自己是个导游工作者，我可以去很多自己没有去过的城市玩，可以免费进入各个景区，自己真的高兴的不得了，但是刚拿上导游证，没有一家旅行社肯聘你去他们那里工作，当时心情直接跌到谷底，经过一个多月，同学之前有比我更早进入旅行社工作，我便找到一份工作，但是这份工作我只做了一个月，因为我没有记住他们单位的电话号码，也更别说带团了。

第三份工作，那就是进入国旅的那一年，对我的培养和锻炼，让我正式加入了宁夏地接导游的队伍，我也认识了比我年长一些的导游前辈，我很荣幸，社里一系列的培训，让我很快的成长，我也开始从3个人的散客然后30人的专列带起，我发现自己的知识实在是太少了，有的时候客人问到的问题真的是回答不上来，我走到哪都会买一些书回来给自己补充知识，经过了几年的历练，我开始赚钱了，觉得这个工作还是很不错的，便一如既往的向前走。

我知道自己必须充实自己，多学习，才能够很快进入到这个行业，第二个工作单位，我去了之后只是让我看资料啊，学习，也没有让我带团，我觉得自己很没用，正好赶上旅游旺季到来，导游全部都出外带团了，社里让我带团，去的第一个地方是六盘山，是要我把团带到固原和那边的导游交接工作，呵呵，真的很生气，我觉得自己完全可以全部带完，然而单位出于团队质量的问题，毅然要求我帮那个导游把她带的客人接回来，这就是我开始了导游生涯的第一个团队，客人都很好，我上车虽然很紧张，但是大家互动唱歌以后就缓解了那种紧张的空气，也锻炼了我的胆量，虽然没有完整的带完这个团队，我其实还是很感谢旅行社的领导，让我出团了，但是这份工作工资收入太低，我没坚持很久就不干了。

Ladies and gentlemen, now Xiao Li is going to take you to thenext scenic spot, Lijiang ancient city, which is also the most famous scenicspot in Lijiang. Just coming out of the jade clear Yuquan park at the foot ofXiangshan Mountain, we have to follow the Yuquan water flowing from thenorthwest end of the ancient city to the south of the city to the ancient cityof Lijiang, known as "Gusu on the plateau" and "Venice in the East". Here, youwill think that how can Xiao Li exaggerate the name of this plateau town? Infact, it is not exaggerated by Xiao Li at all. The ancient city of Lijiang isdivided into three tributaries, the West River, the middle river and the EastRiver, and then into countless tributaries because of the Yuquan water runningthrough the whole city. There are also many longtans and springs in the city.Taking advantage of this favorable condition, the ancient city has a free layoutof streets and no need for neat network. The main street is next to the river,and the alleys are close to the canals. The clear spring water flows through thestreet and the town, and through the walls and houses. The poetic flavor of"every family flows with water, and every family hangs with Yang" is a trueportrayal of the ancient city. Although it is a small town in Yunnan GuizhouPlateau, it has the characteristics of Jiangnan Water Town.

Lijiang ancient city is also called Dayan town. It is composed of Dayan,Baisha and Shuhe. Dayan ancient city is the representative of them, so peopleoften call it Dayan ancient city or Dayan town. In addition, Dayan ancient cityis located in the center of Lijiang basin. In the southwest corner of theancient city, there stands a writing brush which is similar to Shutian giantpen. Lijiang basin is like a big inkstone made of Jasper. In ancient times,"Yan" and "inkstone" are interlinked, so the ancient city is called Dayan. Wearrived at the ancient city. The most attractive thing at the entrance of thecity should be a pair of waterwheel. Some people say it is a son and motherwaterwheel, while others say it is a lover waterwheel. There used to bewaterwheel in the ancient city, but today it is also used in some remoteplaces.

The ancient city was formed in the late Southern Song Dynasty and has ahistory of more than 800 years. It covers an area of 3.8 square kilometers andhas a permanent population of about 30000. In 1986, it became a nationalhistorical and cultural city. In 1997, it was listed as a world culturalheritage. Lijiang Ancient City has the same characteristics as Suzhou ancientcity, such as "small bridge, flowing water and family". Besides, it also has itslocation, street and house layout, Naxi dwellings and so on There is apattern.

Lijiangs world cultural heritage consists of three parts: Baisha ancienttown, Shuhe ancient town and Dayan ancient town. But for you, the mostattractive thing is Dayan ancient town. There are many entrances to the ancienttown. You follow Xiaoli to enter from the entrance on the right. After you seethe conspicuous waterwheel, on the right is the Zhaobi with President JiangZemins inscription, and there are three rooms and one Zhaobi houses in theancient town Its like you can see one of them. Further to the right is thewater dragon column. The dragon is in charge of water. The civil buildings inthe ancient city are most afraid of fire, but water can overcome fire.Therefore, the water dragon column represents the desire of the people in theancient city to avoid fire. For thousands of years, the people of the ancientcity have taken good care of the ancient city like their own eyes. Please alsotake good care of the ancient city like the people of the ancient city. If youlook at the world cultural heritage logo, the circle represents the earth andnature, the box represents the politeness created by human beings, the circleand the box are connected, representing the harmony between man and nature.Lijiang ancient city is a masterpiece of the harmony between man and nature.These stone carvings on the right can be called Lijiangs "Qingming River map",which is a rich Naxi style painting. At our feet is "bagtu", which was createdby Naxi ancestors according to the theory of five elements. Dongba priests oftenuse it to determine the location and divination.

Xiao Li has told you so much in the ancient city, and you have seen somuch, but he is about to enter the ancient city. How can he not see the gate? Infact, you cant see it. Its also a wonder of Lijiang ancient city, that is, youcant see the city gate or the city wall, because there is no city wall or thecity gate in the ancient city, because the head of Naxi nationalitys surname is"Mu". If the city wall and the city gate are built, it will become "trapped". Sothere is no city wall or the city gate in the ancient city.

Ladies and gentlemen, there must be such a question in mind. There are manyancient cities like this in China. Why is this remote ancient city on theplateau chosen? If you want to get the answer, please follow Xiao Li. A lane, afamily, a careless you stand in a hundred years of history, this feeling, on theroad, in various courtyards, you can feel everywhere. Therefore, this ancientcity is not built for filming or mystery. Its a real and living ancient city.If you look at it, you will feel that its much smoother than the road you justwalked. The stone slabs with five flowers seem to have a lot of gravel in them.However, its a kind of lejiaoyan unique to Lijiang. Its collected from thesurrounding mountains. Because of its colorful colors, the local people call itfive flowers Stone, pedestrian horse tread, after hundreds of years, polishedsmooth and transparent, first-class rain, poetic at your feet, this street iscalled Xinhua street.

On both sides of the street, you can occasionally see couplets of differentcolors pasted on the doors of some peoples houses. Some Naxi people have died,and they all have to commemorate three years. The first year is white coupletwith black characters, the second year is green couplet with black characters,and the third year is couplet pasted. This is the nostalgia of Naxi people fortheir dead relatives. After some forest like pavements, clear river water, smallbridges and weeping willows, it is printed in your eyes, but you dont see itPassing by such a clear river, I can see rows of tables and chairs and bursts ofmusic coming into my ears. This is what the guests call "Foreigner Street".However, the shops on this street are not run by foreigners. The bars there arebookish, rebellious and pure business. Everyone can get what they want. Theconvenient place for people in the city to "recharge" in Lijiang is to find thefeeling in the bar, especially for foreigners. There are friends, there arebridges, water, as long as not drunk, life can find a moment of carefree.

After passing the bar street, you can see a small stone bridge, which iscalled pea bridge because it sold peas there earlier. The small gate building onthe west of the bridge is Kegong square. Kegong square is named in the alleybehind the square. In the Jiaqing period of the Qing Dynasty, there were twobrothers of the Yang family in the alley, and in the Daoguang period, theiryounger brother was elected again. This is a matter of pride for Lijiang people.In order to praise the Yang family and encourage them, the government praisedthem This is a special place.

Standing there, looking to the East, you can see a vast expanse of space.This is the central square of the ancient city, which covers an area of aboutfive mu. There are two main reasons why it is called Sifang street. One reasonis that the shape of the square is very similar to the square seal of themagistrate. The Tusi named it Sifang street, which means "Quan Zhen Sifang".Some people say that the roads there lead to all directions Its a hub of peopleand logistics in all directions, so its called Sifang street. So why is Sifangstreet so famous? If the silk road is another world-famous trade channel in thenorth of China, there is also a trade channel in the south of China called "teahorse ancient road". It is a trade channel for the horses, fur, Tibetan medicineand other specialties in the Tibetan area and Lijiang, as well as tea, silk,jewelry and other commodities in the south. Lijiang ancient city is an importanttown on the tea horse ancient road, and Sifang street is an important town Sinceancient times, Sifang street, a trade center, has been an open-air fair with ahistory of 300 years. It is necessary to realize the mystery of Sifang street.In the early morning, people who get up early begin to buy breakfast, which is ahazy Sifang street. In the afternoon, traders who buy Copper, mountain goods andsnacks form a prosperous market, which is energy Sifang street is full ofvitality; its just dark, when businessmen go home, there are still people andsunshine left after a time of friction. The old people basking in the sun at thebridge head are replaced by children playing, and the bars on both sides showthe oily light of night. This is Sifang Street with makeup. At about two oclockin the morning, Sifang street people go to empty streets, and the alleys areunpredictable, only the sound of flowing water rises and falls Lijiang faces thesky. "Li Jun

There are three major events in Lijiang mens life: building a house,marrying a daughter-in-law, and basking in the sun. Lijiang men have an unusualhobby and a lot of time for planting flowers, raising birds, writing, drawingand playing mahjong. Men are good at all kinds of activities in the hospital. Inaddition, one of their favorite outdoor activities is sitting in. Naxi Women canonly sleep in one day on the first day of the Lunar New Year. From "Pan Ji Mei"to "a nai", the blink of an eye is only two words "industrious". Naxi Women workfrom morning to night, from physical work to small business, from cleaning upthe fields to killing pigs, from sewing clothes to making a fire to cook. Theyare all like Fairies in the world, while men have no time to do so. Naxi peoplehave a large number of Chinese people, which makes people dizzying. It can notbe said that Naxi Women have brought up Naxi culture.

Naxi people are good at learning, which can also be reflected in theresidential buildings in the ancient city. While absorbing the architecturalstyles of Han, Tibetan, Bai and other nationalities, the ancient city dwellingsalso integrate the national architectural culture and aesthetic consciousness,forming many architectural styles with Naxi characteristics, such as three roomsand one screen wall, four in five patio, front and back courtyard, one inseveral courtyard, etc., and forming a strong foundation in the setting ofgatehouse and front porch, patio paving, Liuhe door and its decoration Thecharacteristics of local culture and national culture. If you ask which part ofthe courtyard is the most distinctive, it is the Liuhe gate of the main room andthe window core on the Liuhe gate, which is called "four seasons Bo Gu".Although these are also the results of learning Han, Tibetan, Bai and othernational cultures. But at the moment, there is no other nation like Naxi. Everyfamily must have Liuhe gate and "four seasons Bogu". Look at this six door,which can be installed or removed. Its convenient and flexible. When itsopened, its the door and when its closed, its the window. Usually, only themiddle two doors are opened. If there are many red and white guests at home andit is inconvenient to walk, the six doors can be removed. The window core carvedon the Liuhe gate is called "four seasons Bo Gu". In the composition, famousflowers and different flowers, auspicious birds and auspicious animals, andperfect allusions are used to express the perfect wishes of Naxi people for fourauspicious seasons, happiness and longevity, and for farming and reading theirdescendants. You can see that there are different patterns on the six doors,which are "pines and cranes with spring", "spring" and "longevity", which are"magpies competing for plum", which are "winter" and "joy", which are "Eaglesstanding on chrysanthemums", which are "autumn" and "blessing", which are"egrets in the sky", which are "summer" and "Lu", which are "peacock Magnolia"and "Golden Rooster peony". Please think about it What moral do theyrepresent.

After crossing Wuyi street, you can see many small bridges. At the foot ofthis small stone bridge, you cant help sitting down and having a rest. When yousee the words "centenary square" beside the bridge, its not hard to guess thatthis is centenary square. Just imagine the origin of centenary square. Mostpeople think that centenary square is related to the old people. Thatsright.

欢迎大家来到这!我是你们的导游，我姓x，大家可以叫我小x。为了便于大家参观游玩，下面我首先大家介绍一下。

景德镇是中外著名的瓷都，与佛山、汉口、朱仙镇并称中国四大名镇，是国务院首批公布的全国24个历史文化名城之一和甲类对外开放城市。现辖一市一县两区，即乐平市、浮梁县、珠山区、昌江区，面积5256平方公里。景德镇是鄱阳湖生态经济区重要组成，也是国家重要的山水生态历史文化名城。

景德镇经济发展水平较高，20xx年以来更是加速崛起，预计到20xx年，人均生产总值将超越10000美元，基本实现现代化。景德镇由于制瓷历史悠久，瓷器产品质地精良，对外影响大，“瓷都”两字成了景德镇的代名词。到20xx年，景德镇已经获得中国优秀旅游城市，国家生态园林城市，全国文明卫生城市，江西省创建文明城市工作先进城市，不仅在江西省的此类记录上作出了零的突破，同时也也成为了江西省此类考核的四连冠。

市树市花，1985年9月26日，中华人民共和国的景德镇市第八届人民代表大会通过评选，将樟树定为景德镇市市树，将茶花定为景德镇市的市花。

古窑瓷厂为古陶瓷制作区，生动地再现了景德镇古代陶瓷制作工艺的全过程。这里有6 间古胚房，为珍贵的中国古代工业建筑实例。每组胚坊似封闭的三和院或四合院，由三栋四栋向院内敞开的建筑组成。胚房内，工人们以传统的手工制瓷工艺操作，妙手神工让游人惊叹不已。厂内还有一座古朴高大的名式镇窑。此窑以松柴为燃料。窑长18米，成直躺的鹅蛋形，前大后小，尾部砌筑高约21米的薄壁烟烟囱。这是古代建筑工匠巧妙利用曲木重心和弯曲外型立筑架梁的结果，可谓匠心独具，也是我国建筑史上的一大奇观。

导游半年个人工作总结

由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，下面是第一范文网小编为大家整理的“导游半年个人工作总结”。本内容为大家提供参考。

导游半年个人工作总结(一)

他的步调永久是那么精确而飞快，转眼xx年已经飞逝，我们迎来了极新的xx年。我所从事导游工作，又经历了一个年初，我喜好这个工作，不论苦辣酸甜，我老是一个“乐”字“。在工作中我带领来自四周八方的旅客朋侪穿梭与神州大地，给他们讲述将领与每人的故事，江南小镇，下汤文化的传奇故事，如今我把这几年工作乐趣给归拢一下，从中总结经验，汲取教训以备来年奋马扬鞭，更好的带领我的旅客畅游在黄河上下，大江南北。

经过议定三的工作实践，我深深的会到，获得了导游证，其实不代表你便是一个合格的导游员，而是要连续的进修、富裕、进步。是以三年来我一贯严厉要求本身，酷好导游工作，当真进修导游知识，在进修中坚定勤动眼，大量的涉猎有关景区、景点的资料和有关风景民情的册本;勤脱手，把读到看到的相干资料、甲篇名作、经典名句都分类料理，以充裕本身的学识，增加本身的见闻。

根据观光社安排，作为导游员的我，带团是我的紧张任务。这三年来，带过的团队数量已经记不清了，留在我感触里的是——忙和乐。刚从云上飞下来，又从水上漂过去;才听罢火车的汽笛声，又闻见汽车的马达响这一切凡是在我面前目今显现，是我深深的感觉到了我工作的意义地点，从内心酷好导游这一工作。坚定”宾客至上、办事至上、为大家办事、公道而大略的“的四大办事原则细致、热忱、殷勤的作好导游办事工作。

也便是一切工作以旅客者为动身点，以办事为动身点，时候思虑旅游者的长处和要求，毫不能谢绝旅客的公道合法要求。办事进程中要坚定”为大家办事“的原则，不能有亲疏之分，另眼看待，而应对每个旅客都热忱、殷勤、恭敬，不偏不倚、混为一谈;要坚定公道而大略的原则，在旅游办事进程中，要时候存眷旅客的感情变化，耐烦谛听旅游者的定见、要求，公道又能兑现的就竭力去做，如果异国作好或是已经错过机遇，就想方法及时补充，以求最大限度的到达旅客的如意。对旅客发起的同等理的、不大略兑现的要乞降定见，本着脚结壮地的原则，细致细致、不急不躁的立场，给旅客作出解释和阐明，获得旅客的明白、相信，使旅客甘拜下风。

导游职业与其他职业有一个明显的差别，那便是你必须与客人朝夕相处，此日然使我们对办事的感觉比平常人深入。从某种意义上可以这么讲，导游职业无穷魅力恰是源于我们对办事的感知和酷好，他不但仅只被当作一份工作，而更应当被珍视为一个代价毕生追求的奇迹。固然干导游这行并不是我初志，但是很快我就发觉：本身是得当干导游这一行的，因为我喜好这个职业。

回顾201x，展望201x，我会连续以颓废热忱的立场欢迎每个团队，欢迎好每一名旅客，以便提拔本身的本领程度，篡夺做一个更加优秀的导游员!

导游半年个人工作总结(二)

1：首先是对熟悉线路：认真研究游览路线，带团前多方面准备充分，线路熟记于心，做到万无一失。多请教老导游和其他熟悉线路人员，但也并不能轻信别人的提议，要做到有把握，有依据。

2：用自己的耐心、细心带给游客更加舒适安全的旅游环境：特别是旺季，一定要提醒旅游注意事项，才能做到到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

3：导游遇事一定要镇定，你的头衔就注定了你必须在客人面前临危不乱，让旅游人员有一种安全感，也让他们再内心里对我公司的人员能力进一步的肯定。学会及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

4：平时多读书，在平时的带团过程中会有很多自己不知道的东西，不能给游客带来更加详细的解释。所以导游所知道的知识必须了解广泛，因此要不断的学习，每次带团回来也要及时的总结教训，积累经验。让自己成为一个更加优秀的导游人员。

5：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想时，当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

6：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

在过去的一年里，大大小小的经历让我感到此时的我是成功的，过去的苦累一下子变成了我骄傲的资本。同时也加深了我对这个职业的热爱。从中更加锻炼了自己行动组织和语言组织的能力，从中得到的是用什么东西都无法兑换的。在带团的过程中也有许多问题例如：车多人多会延误正常安排的旅游路线时间，作为导游一定要耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。尽量将客人控制在自己的视力范围内

总相信“一份耕耘，一份收获”!爱我所爱，再苦再累也无怨无悔。希望我用我的小小经验能给大家带来一个微笑，一丝感动。带着微笑将我们热爱的努力做到最好!

导游半年个人工作总结(三)

一、 熟悉线路，接团前做好充分的准备

a、出全陪前，先要了解目的地的情况，以及注意事项。(给地接导游团款时，要索要收据)

b、地接要了解各个景区的情况。特别是节假日。(问清餐怎么做，按桌还是按人，小孩是否含餐。关系到钱财时，发信息，以防事后发生纠纷时可以做凭证。)

二、用心服务，做旅游就是做服务

服务是关键。带团除了讲解就是服务。用心服务，无论客人素质高低，只要用心去服务总是对的。但服务并不等同于服务员。在餐厅就餐时，如果餐厅不是很忙，就没必要端菜送饭。有时候，遇到素质低的客人看到你做服务员做的事，他就会帮你当成服务员。如果餐厅很忙，那就有必要帮忙上菜。记得曾经出全陪时，有个很优秀的地接跟我说过，一个优秀的导游就是导游，不是服务员。服务也是要看情况和具体事情的。

三、注意协调，随机应变，以不变应万变

出现问题不能慌，要及时果断处理。七月份，带了一个团，矿里职工赴海南疗养。因种种原因，未召开行前说明会，导致车赴机场时，出现了一系列状况。虽然这事于导游无关，因为带此团的全陪导游是自己，所以，当时情况下，只有道歉和安抚客人情绪，尽力减少公司损失。

四、书到用时方恨少

很多时候会被客人的一个问题问的哑口无言。一次带老年团，在讲到凯恩集团时，一位退休老教师问，王白浪是遂昌人吗?当时的我只能惭愧的说抱歉。我确确实实不知道王白浪是不是遂昌人。下团后，查资料才知道，他是遂昌本地人。对于一个遂昌有着重大贡献的人，我居然对他一无所知。如果平时到看看多了解了解，也不至于客人问起时，一问三不知的尴尬。

20xx年，对于旅游界来说是一个特殊的年份。新的旅游法在十月一号实施，这对整个行业来说无疑是个巨大的冲击。新法规定：为保障游客的消费权利，整个行程中不得进购物店。众所周知，在旅游行业里导游的底薪极低，且无保障，工资的大部分是佣金。这也是一个公开的秘密。十一后，旅行社不得不提高导游的工资。但是真正提高多少呢?不得而知。

导游年终工作总结三篇(四)

看着窗外的雪花飘啊飘，今年的导游工作算是告一段落，劳累了一年的导游们终于能好好的休息休息，睡个懒觉呵呵

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务?作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单!要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么?这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加辽宁省举办的导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些在努力一些我也许就不会错两道题，也许就是全场的最高分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天。

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来满意而归”的宗旨，因为平安、开心、快乐、比什么都重要!

20xx年是我的幸运年我考上了梦寐以求的导游证。但是20xx年对我来说是一个全新的开始，我的目标是进入大连中国旅行社，踏踏实实从导游做起认认真真的为游客服务用我的真心换取他们的笑容呵呵。同时我在这里也向所有的大连导游发起倡议“做一个名干干净净的导游、不赚黑心钱、不强迫购物、不强迫游客消费、不在宣传中有虚假信息”。

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢?就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐、快乐、快乐!!!

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。

导游年终工作总结三篇(五)

在不断的实践当中我也总结了一些经验，也发现了不少问题。我所面临的最大问题就是知识面不够广，有时候客人问我问题的时候，我真的是不知道从何答起，这时，我就会给客人说，对不起，这个我不会，我可以回去查一查。因为我不想用瞎编乱造来糊弄客人。虽然会江郎才尽的感觉，但这也是很多人经常会遇到的问题，导游知识就好比是非文化大超市，要上知天文地理，下知鸡毛蒜皮，如果一个人有一桶水的知识和能力，再去做一杯水的事情，我相信就会做得很出色。在想要达到这个效果之前，我就必须不断的努力，学习，学习，再学习，这样的话，我知识桶里的水就会越来越满了。

导游是一个从事服务的行业，而且很辛苦，当然见识也颇多的，也很锻炼人，这几个月见到了很多的人，可以说是五花八门，城里的，农村的，高学历的，低学历的，有钱的，没钱的，各个行业的人。对我认识社会上的人，了解这个社会，起了很大很大的作用，让我在毕业不久就根深了解了这个社会，这也是我的一个很大的收获!

所以，在20xx年的工作中，我将会更加努力的学习相关的文化知识，书到用时方恨少，我要不断的学习，给自己充电，努力总结20xx年工作的失误和不足，使自己在新的一年里有一个更大的提高，

接下来20x年5月的时候带了一次长韶团，由于这次准备并不是很充分，又加上一些主观和客观的原因使自己对这次带团真的很有挫折感，不过，也让我学习到了怎么处理问题，面临问题时要临危不乱，以下是我带团来的大致小结：

1：熟悉线路：团前准备一定要充分，线路熟记于心，多请教老导游，但也并不能轻信别人的提议，要做到有把握，有依据，才能万无一失。

2：服务工作要热心，细心：特别是旺季，一定要提醒旅游注意事项，方可做到防患于未然，有时一句话就能带来意想不到的效果，如旅游安全问题，游览注意要守时等等，主要防止问题出现的时候游客产生情绪上的不满。导游若在事先有个铺垫，效果就会好很多。

3：注意协调工作，安排好游客的同时，也要妥善处理好客人，司机，地陪旅行社和景区的关系。

4：导游要以不变应万变，出现问题也不能自己先乱了阵脚。导游虽不是万能的，但你的头衔就注定了你必须在客人面前临危不乱，及时果断的处理问题，如发生意外情况也要学会随机应变来妥善处理。

5：书到用时方恨少，导游所知道的知识必须广泛，因此要不断的学习，给自己充电。每次带团回来也要及时的总结教训，积累经验。

6：维护旅行社的信誉同时也要保护好游客的权益，当你为客人利益着想 ， 当客人意见不统一或遇到意外问题时，客人也会尊重和理解你和旅行社的安排。

7：最后，要及时解决客人遗留的问题，导游本身是一个服务行业，不仅仅是满足客人的需求，但不同的人也有不同的心理，你的决定不一定合大众，但一定做到合情合理，客人自然也会给你满意的答复。所以要学会解决不同的问题，不要把问题留到最后。

时间已消逝，的感触心中仍有余悸，我愿把每次大大小小的经历都看成是第一次来认真对待!“路漫漫其修远兮”也许可以回头看看留下的脚印。年轻的我要不断的告诉自己“革命尚未成功，同志仍需努力”!，困难经历了，但经验却留下了。带团总是不可避免要遇到三多(人多车多压力多)，作为导游就要做到三心(多一份细心，多一份小心，多一份诚心)

细心：旅游景点环境杂，作为导游比平常要更多一份细心眼观六路，耳听八方，尽量将客人控制在自己的视力范围内，随时提醒客人归队。

耐心：在游览之前必须将团队的游览之前必须将团队的游览路线，集合时间地点再三强调，以防客人一旦走失可以迅速归队。初到一地大家充满新鲜感会不停“单溜”，这时导游要耐心而迅速的劝客人归队。

诚心：带团随时随地会发生突发事件，导游要用一百分的诚心去解决，事情终会得以化解 。

我付出，我努力!总相信“一份耕耘，一份收获”!在20xx年不仅学好导游方面的知识，也慢慢学习计调方面的知识，努力做到最好，希望自己能在旅游业闯出一片属于自己的辉煌。

天津独乐寺英文导游词

Temple of Solitary Joy is located at inside west city gate of Ji County, Tianjin City. It is known for its refined architecture skill in Channels ancient buildings and has got the reputation of Six Best. These are: The earliest Dingshan Gate （Gate of Withstanding Hill） of the ground hall preserved now; The earliest Chiwei object on the Hill Gate preserved now; The earliest plane distribution which took pavilion as the center on the architecture plane; The biggest clay sculptured statue of Avalokiteavara inside a pavilion in China; The Avalokiteavara is also the most ancient high storeyed one; The more precious fact is that the Temple of Solitary Joy has stood unscathed after thousand years of rain, snow, wind and frost and 28 big attacks, hence the most durable ancient Monastery of thousand years.

Entering the Temple , the first comes to sight is 10 m high gate, on the arch of which there hangs a horizontal inscribed board: Temple of Solitary Joy. The single eaves ground hall roof was the roof building form during the western Tsin （AD265-316） and Southern and Northern Dyansty （420-589） period, which was called Siadading in ancient time and now it is called big roof. On the two ends of the plane ridge, there are inward Chiweis. Chi denoted sparrow hawk in ancient time, which is a kind of fierce bird. The stand base of the gate is comparatively low, but the hall pinnacle is much higher above eaves and the pottery animal figures look sturdy; solemn and sturdy. There is no ceiling inside the pinnacle, therefor the painted beam and purlieus are visible. The whole piece is exquisitely wrought, simple arranged and skillfully done, for which people gasp in administration.

Crossing the gate, one comes to the core building - Avalokitesvara Pavilion, 23 m in height. Form outside appearance, it is two storeyed, but inside there is a hidden storey, thus three storeyed in fact. On the eaves corners, pottery unicorns are sculptured, on which little Buddha statues ride. Copper bells are hung under eaves corners, swaying with the wind, a specially refined scene. The most attractive thing is the structure of Dougong （sets of brackets on top of the columns supporting the beams within and roof eaves without——each set consisting of tiers of outstretching arms called Gong, cushioned with trapezoidal blocks called Dou）. It is made of overlapping Dougong shaped wood blocks and bow shaped horizontal wood bars by adopting 24 forms with each layer stretching out as bracket, big in upper part and small in lower part, thinly scattered, steady and sturdy. It makes eaves of the pavilion look like flying, far and deep in the sky, a beautiful and magnificent view.

Entering the Avalokitesvara Pavilion, the very sight is a huge standing Avalokitesvara Statue. If one stands by it, his height is only up to her ankle. The Statue, 16.27 m in height, is the biggest clay sculpture of Avalokitesvara in China. Two statues of attendant Bodhisattvas under the knee of Avalokitesvara are also 3 m in height. On the crown of the head of Avalokitesvara, there are 10 small Avalokitesvares heads, hence it is called 11 faces Avalokitesvara. Reviewing around the inner part of the pavilion, one can discover that pillars of high and low storeys are not directly linked through, but the pillars of the upper storey are inserted into the arch head of that of lower storey. The upper storey of the pavilion is in a form of six corners empty well, while the lower storey is in a form of square empty well. This kind of structure is not only beautiful and strong, but also adds the space of the upper part of Budha statues. On the four walls inside the pavilion, colorful murals are painted, the theme of which is the images of 16 Arhats and 2 Ming Dynasty Emperors, which are the earliest subjects of Buddhism. On he murals, 2 m high Arhats with 3 heads and 4 arms are extremely lifelike and Ming Emperors on the four walls are full of power and grandeur. On the upper part of the murals, there are mountains, forest, cloud and river, while on the lower part, there are paintings of secular themes with vivid and natural lines, which embody the superb the skill and arts of painting of ancient Buddhism in China.

HLLO! I am the guide from today - it took the JOB, one hour of time, wehave already came to the world-famous mount huangshan scenic spot. There aremany beautiful places of interest, very worth to come to sightseeing.

Huangshan mountain is located in the south of China in anhui province,belong to the part of the nanling mountains, the whole area of about 1200 squarekilometers. Interruption of huangshan mountains, is the essence of huangshanpart, that is what we want to browse the huangshan scenic area, the area ofabout 154 square kilometers. It in huangshan city, south rapidly, huizhou area,Hugh zhengning county and yixian county, huangshan mountain in the north area;These five counties and districts also belong to the jurisdiction of thehuangshan city.

Huangshan has a magical legend. It before the tang dynasty in China calledYi mountain, Yi is black, because the mountain rocks, green black and blueblack, the ancients gave it a name. Regulus legends we Chinese in the first raceat the completion of the central plains of the yellow emperor unifiedemployment. Start after the Chinese civilization, herb gathering here analchemist, in the hot spring bathing, thus be immortal. The famous tang dynastyemperor Ming huang lung-chi lee very believe this, just under the tianbao sixyears (747) a rescript, will Yi renamed to huangshan mountain, does it mean, isthis mountain is the mountain of the yellow emperor. Since then, has been tohuangshan this name now, you got it.

Below, I put the "four unique" huangshan to do a presentation,respectively.

Speak of the "four unique" huangshan, in the first, of course, is loose.Huangshan pines are first in its very tenacious vitality, you have seen withoutsurprise. Say commonly, wherever there is soil can grow plants and crops, andhuangshan is comes from the hard stone Huang Gang steadily. Huangshan pinegrowing everywhere, they peak, long long cliffs, long valley in the mountains,lush, full of vitality.

Odd rocks, constitute the huangshan scenic landscape and a "perfect". Inhuangshan everywhere can see strange form strange rocks, the rock looksdifferent, some like, some like things, some reflects some of the myths andlegends and historical stories, lifelike, vivid and interesting. Known in about121 stone, there are higher up the "flying stone", "fairy playing chess","magpie on mei", ", "the monkey view sea"...

Some of these rocks have a plenty of a monster, kit kat and exquisite; Someindependent into a scene; Have a plenty of several combination or with pinecombined together into a scene.

Besides, the sea of clouds. Although other famous mountains in China alsocan see the sea of clouds, but no one can be comparable to huangshan sea ofclouds as spectacular and infinite change.

About it is for this reason, huangshan mountain has another name, calledhuangshan sea. This is not a vain, has a history for sign. Ming dynasty renownedone local Chronicles, called Pan Zhiheng, lived in huangshan for decades, wrotea 60 volumes process book, huangshan mountain, called it "the yellow sea. Someof huangshan scenic spots, hotels and many landscape named, is associated withthis special "sea", if some landscape view in the sea of clouds, will appearmore real, more lasting appeal. These are all proved that the name "yellow sea"is worthy of the name.

Its getting late, lets go back! Hope you have the chance next time, Iwill service for you. Thank you all!

Jimei is a suburb of Xiamen City connected to xiamen Island by a 2,212-metre long granite causeway. Jimei is also the residence of Mr. Tan Kah-kee, a famous overseas Chinese philanthropist. Encircled by the sea on three sides, the town is known for its magnificent buildings combining western and oriental styles and picture-postcard sceneries. As a tourist site, Jimei has the following attractions to offer: Jimei School Village, Aoyuan (Turtle Garden), Returnees Hall, Xiamen Bridge and Wanbao Hill Sightseeing Farms. Jimei School Village

Jimei School Village is a general name for all schools and cultural institutions here. It was built by Mr.Tan Kah-kee in 1913. After decades of development, the village now covers a floor space area of over 100,000 square kilometers and there are more than 10,000 students in it. The higher learning institutions are Xiamen Aquatic Products College, Jimei Navigation College, and Jimei Finance and Economy Institute and Business Administration College, etc. There are also secondary specialized schools, middle schools, primary schools, kindergartens and nurseries schools in the village. In addition to the schools metioned above, one may find here auditoriums, swimming pools, stadiums, cinemas, hospitals and navigation clubs. They are rare through out the country for their large scales and good facilitation.

Jimei School Village, blending the Chinese architectural style with western one, has become a symbol of Jimei. Among the buildings of unique style are Daonan Lou in Jimen Middle School, Nanxun Lou in Overseas Chinese School and the Teaching Building of Navigation College. In front of the Daonan Lou is the Drangon Boat Pond, 800 meters long and 300 meters wide. Around it are seven pavilions of different styles, with curved eaves and carved pillars. They are called "Seven Stars Falling onto the Ground". In the middle of the pond stand two pavilions designed by Mr.Tan Kah-kee, which are named "Lonely Star Accompanying the moon". Every year, during the Dragon Boat Festival, the dragon boat racing is held in the pond with shining ripples and melodious Nanqu (south Fujian Opera) accompanied by drumbeats. Several international dragon boat racings have been held here and attracted groups of tourists at home and abroad.

Hello, everyone. Welcome to our travel agency. My name is Zhang Chengxuan.Please call me Zhang Daohao. We are about to arrive at our destination. Let meintroduce our terminal, Longmen Grottoes. Longmen Grottoes, located in LuoyangCity, Henan Province, is a milestone of grotto art in China. There are two hugeGrottoes: Dongshan grottoes and Xishan grottoes.

The most spectacular one is Xishan grottoes Here we are. Tourists, pleasefollow me. Dont lose me. Look, thats Xishan grottoes. Its very beautiful.Lets go this way first. Its called Qianxi temple. Why is it called thisstrange name? Qianxi temple is named for its continuous stream of water. Themain Buddha in this one is Bodhisattva, with two disciples, two Bodhisattvas,two heavenly kings and so on. Lets go further Now, our place is called Binyangcave, also known as Binyang three caves, which are North cave and middle cave.South hole, three holes.

Next, we went to Fengxian Temple, the most famous place in LongmenGrottoes. Lushenafo is the most famous. He is more than ten feet tall. He isreally the best.

Finally, I would like to remind you not to damage cultural relics. Litter,goodbye!

Tourists friends, hello, welcome you to the three gorges tourism. Seven hundred in the three gorges, the grand risk, pull beautiful beautiful, four seasons beautiful scene different style. Winter, spring pool, green west, blame BaiLingFeng, flying waterfall suspended; The summer water rises, the river surging; Your autumn the chill cold, ape cry. Into the three gorges somebody else, tasting the golden orange; On the three gorges dam, majestic momentum. Affectionate three gorges scenery, the peoples enthusiasm, welcome you often swim here. I hope you happy in this trip, a nice day.

TanZiLing scenic spot is a national first batch AAAA level scenic area, is the earliest development of the three gorges dam scenic area, in 1997, the official start of the reception foreign tourists due to its observation deck at the top like a named overturned jars, the scenic spot is located for the dam construction surveying points, elevation 262.48 meters, is the best place to watch the panoramic view of three gorges project, not only can enjoy the three gorges dam on the powerful ZhuangWei, still can watch stand bolt upright a precipice "Yangtze river gorge" fourth two-way five locks.

TanZiLing scenic spot is the commanding heights of the three gorges site, is the best place to watch the panoramic view of three gorges project. TanZiLing for inverting image outside a jar. Scenic area of about 100000 square meters of the whole scenic spots including the observation deck, anaglyph big book, iron and steel group, one hundred million Jiang Shi model room and green belts, and so on, showed the long-standing three gorges culture comprehensive, expressed the people hydration and water as a distinct theme, man can conquer nature.

TanZiLing because its shape looks like a mountain of sichuan people make kimchi named buckle the jar at the top of the hill, elevation 262.48 meters, the three gorges dam is 15.28 square kilometers land within the scope of the commanding heights above sea level, on the top of the TanZiLing observation deck, overlooking the three gorges dam construction, get a good view of the xiling cattle rocks beautiful scenery and the prospect of new county zigui.

Legend has it that dayu harnessing of 3 a house but not into, in god cow help through KuiMen, pushed open the channel in 400, familiar people gratitude, with a huge boat carrying 24 pig head and a large altar wine to treat. To the accomplishment, but see that god cattle smoke cloud, only left a video in the high mountain, after the people called scalpers rock. The dayu also track god cattle travel, left over from a statue of stone as a souvenir. Touched by people for a long time refused to leave, make huge boat in the river on the waiting, the giant ship into a small island - being built at zhongbaodao island. The ships pig into the river, will be 24 in rocks, and the altar wine is on the left bank, unreal TanZiLing and popular. Buddha, it is said that on sunny weather, the breeze peak to peak in the river, wine consumption binge, also really ecstatic.

The entire park in a highly increasing from top to bottom is divided into three layers, showrooms, mainly by the model ten thousand a recently stone, river closure, the three gorges dam foundation, silver version gobbledygook and TanZiLing landscape, such as the observation deck and spectacular fountains and beautiful waterfalls, winding streams, green lawn, this process, in a static dynamic, moving in the static, as if place oneself in the beautiful paradise.

精选导游年度工作总结

x年是不平凡的一年，x年我从学校走了出来，把两年里所学到的关于导游的知识运用到我的工作中，从理论转向实践 。2017年6月开始我在南岳衡山从事地接导游导游工作，时间不长，资力也不深，而感慨却颇多：

“导游”工作给我的生活带来了许多快乐，却也让我知道，“导游”不是一项简单的工作，与其他职业有一个显著的不同，那就是你必须与客人近距离接触，这自然使我们对服务的感触比一般人深刻。从某种意义上可以这么讲，导游职业的无穷魅力正是源于我们对服务的感知和热爱。

通过几个月的工作实践 ，我深深的体会 到，取得了导游证，并不代表你就永远是一个合格的导游员，而是要不断的的学习 、充实、提高。在旅游者的眼中，导游员应该是无所不知的“万事通”。导游服务是知识密集型的高智能的服务工作，丰富的知识、广博的见闻是做好导游服务工的前提。作为一个导游员就要“与时俱进”，永远保持积极的求知欲，以适应社会进步和发展的需求。更重要的是。我们自己千万不敢把自己当成“万事通”，要保持谦虚谨慎的态度，要切记“学海无涯”、“学无止境”，“人外有人，天外有天”，“三人行，必有我师”。

要时刻牢记导游的职责，认真 学习 《导游人员管理 暂行规定》、《中华人民共和国国家标准导游服务质量》，努力的实施好旅游计划，作好联系、协调、讲解等服务工作。坚持“宾客至上、服务至上、为大家服务、合理而可能”的四大服务原则细致、热心、周到的作好导游服务工作。也就是一切工作以旅游者为出发点，以服务为出发点，时刻考虑旅游者的利益和要求，绝不能拒绝游客的合理合法要求。服务过程中要坚持“为大家服务”的原则，不能有亲疏之分，厚此薄彼，而应对每个游客都热情、周到、友好、尊重，不偏不倚、一视同仁;要坚持“合理而可能”的原则，在旅游服务过程中，要时刻关注游客的情绪变化，耐心倾听旅游者的意见、要求，冷静分析、仔细甄别，合理又能实现的，就努力的去做，如果没有作好或是已经错过机会，就想办法及时弥补，以求最大限度的达到游客的满意。

导游讲解服务是整个旅游服务活动过程中极为重要的一个方面，在导游讲解过程中，我认为“准确、清楚、生动”三者相辅相成，缺一不可，首先“准确”是首当其冲，至关重要的，在讲解过程中牢记“一伪灭千真”的教训，切忌胡编乱造、张冠李戴、信口开河，这样会使游客有被蒙蔽、愚弄的感觉，会引起游客的反感、责备。旅游者在旅游活动中“求知”是重要的内容之一，而我们导游就起着传播知识信息、传递审美观念、播洒中华文明的重任，因此导游语言必须科学、规范，传递的信息必须正确无误，这样更能够吸引游客的注意，满足游客的“求知”愿望。其次，“清楚”是关键，在导游讲解中，清楚、简洁流利的语言表达，是导游语言科学性的又一体现。口齿清楚、言简意赅、措词恰当、组合相宜、层次分明、逻辑性强，避免使用生僻的词汇和滥造词汇，这是导游讲解基本的要求。另外，“生动”是调和剂，是创造旅游团队和谐气氛的重要手段。如果讲解过程中，语言平淡无奇，象和尚念经似的单调、呆板，会是旅游者感到索然无味，在心里上产生不耐烦或厌恶的情绪;而生动形象、幽默风趣、妙趣横生的讲解能够创造出美的意境，可调整旅游者乐观的心态、欢乐的情绪、浓郁的游兴，创造的是一种和谐、欢乐、积极、高昂团队气氛，给人的是一种美的享受。

Ladies and gentlemen, we are expected to back __x in __x minutes, theterninal of this journey.

Id like to express my grateful to every body for your kindly cooperationduring the journey.

I spend a very nice time with in the past __ days.

2017年度兼职导游个人总结

今年可以说是我丰收的一年，以往的我都是坐在计调的位置操纵团队，安排客人吃住行游购娱。但是今年我可以冲到旅游工作的第一线去，去给客人介绍我们祖国的山山水水、介绍我们大连这座城市的春夏秋冬。介绍我们的大海、介绍我们的广场 介绍我们的文化、介绍我们大连的每一个角落。这就是我今年的第一个收获——我的国导证、正因为有了证我得意实现我的人生梦想，去完成我的人生使命。

由于拿证时已进入旅游旺季我便做着兼职导游工作，忙忙碌碌的每一天穿行在每个旅行社的办公室和景点之间，其中有中国旅行社、瑞的旅行社、百度旅行社、中国国际旅行社等等。

在有限的时间里尽量多的为游客多做介绍、多做讲解、多服务、多微笑是我做导游的宗旨。我相信只有真情的讲解、周到的服务、微笑待人、游客才会玩的开心，作为一名大连导游员我代表的不仅是我自己、不仅是我的旅行社，我代表的是我们这座城市，大连是一座海滨城市有着数不清的奇景异观。这么漂亮的城市不能因为导游的服务差而让游客对其有反感 。

当我每走进一个旅行社的同时，每次递交一份简历上面都会清楚的写着我是一名只会讲解只会服务不会赚钱的导游。可能作为我的同行业来说不会赚钱的导游不是好导游，但是只会赚钱不会服务的导游更不是好导游。但是尽管这样仍然会找到好的旅行社，因为聪明的 老总都知道只要服务跟上去不愁没钱赚，现在的游客不差钱就看你怎么为他服务?作为一个海边城市的导游、作为我们八零年代的尾巴，我们的服务不仅仅停留在只会讲解几句导游词那么简单!要学会无微不至，游客的每一个动作、游客的每一个眼神、你都要了解他想需求什么?这才是一名懂得游客心理的好导游、这才算是好导游。

面对今年的第二个收获就是我有幸参加导游大赛，感受了赛场的争锋对决也让我见识了我省其他地区导游员的水平，一句话“人外有人天外有天”我承认我的没有发挥好只因为我还不够努力，尽管我像考导游证那样三更午夜的看题，但是只要在努力一些 在努力一些我也许就不会错两道题 ，也许就是全场的最高分。郭老师说一句话令我印象深刻“一身的武功让一道题给废了”。我很服气但是我不甘心我等待着下一次的对决，但是对于我刚出茅庐的孩子能够参加比赛我已经知足。能站在省里的比赛场上也是一种磨砺，是金子总会发光的我等待着那一天、

今年的第三大收获就是，我接待了一个又一个的团队，分享游客的酸甜苦辣，为他们排忧解难，把不愉快留给我。把快乐带回家，没有发生误船误机事故，完成了“快乐而来 满意而归”的宗旨，因为平安、开心、快乐、比什么都重要!

2017年是我的幸运年我考上了梦寐以求的导游证。但是2017年对我来说是一个全新的开始，我的目标是进入大连中国旅行社，踏踏实实从导游做起认认真真的为游客服务用我的真心换取他们的笑容呵呵。同时我在这里也向所有的大连导游发起倡议“做一个名干干净净的导游、不赚黑心钱、不强迫购物、不强迫游客消费、不在宣传中有虚假信息 ”。

让每一个来到大连旅游的人不仅看到、认识、了解这座城市的美景，更能够因为我们的介绍从而爱上这座城市。让他们的记忆中永远都有那片蓝色的大海，永远都有导游那张灿烂的笑容。作为的导游我很愿意引用赵本山老师的一句话“生产快乐 快乐生产”游客出来玩就是出来寻求放松、寻求快乐的。我们呢?就是制造快乐的机器把所有不快乐的因素在我们这里都转化为快乐 、快乐 、快乐、

在新的一年里我还要在工作的同时继续学习旅游文化、学习祖国河山的文化、把不知道的知识弥补回来。以便在今后的导游工作中更好的为游客服务、为你服务、为大家服务。